The Effect of National Culture on the Adoption of Innovations

Studies on the adoption of innovations by companies generally include micro-level and meso-level variables. This study adds to the literature by investigating the role of national culture (i.e. a macro-level variable) to explain differences in adoption rates across countries. In particular, we investigate the effects of the five Hofstede culture dimensions and the culture dimensions proposed by Hall on country adoption rates. Hypothesized effects were tested using a large-scale empirical study concerning the adoption of Enterprise Resource Planning (ERP) software by mid-size companies covering ten European countries. Results indicate that variables describing national culture have a significant influence on the country adoption rates.     

互联网银行品牌信任及客户使用意向影响因素研究

金融改革的不断深化为民营资本竞逐银行业提供了前所未有的发展机遇,加速了依托于互联网科技企业而筹建的互联网银行这类新兴金融形态的产生与发展。基于信任转移理论及UTAUT模型,探讨信任转移及其影响因素对互联网银行品牌信任和客户使用意向的影响,实证结果表明:客户对互联网企业的品牌信任度,能正向影响对其旗下互联网银行初始信任的建立,进而正向影响客户使用意向;除了付出绩效、感知风险对使用意向,及企业名誉对初始信任的影响不显著外,其余假设均成立;社群影响对使用意向的影响最大,其次为企业名誉与初始信任;与以往对电子银行的研究结果不同的是,互动需求在互联网银行的情境下,能负向显著影响客户使用意向。     

A Two‐Step Estimation of Consumer Adoption of Technology‐Based Service Innovations

Firms initially offer new technology‐based services to a limited number of customers to reduce risks and maximize their returns on the investments in the new technology. Consequently, consumers’ adoption of new technology‐based services is restricted by the limited access provided by the businesses. A model of consumer adoption was developed and estimated via a two‐step procedure. A significant sample selection bias was found with regard to access when estimating consumer adoption of a relatively new innovation, computer banking, but no such bias was found for a mature innovation, ATMs.     

我国农业科技进步的制度保障

科学技术是我国发展现代农业的决定性因素,而现代农业制度则是使这种发展获得成功的根本保证。目前,我国农业科技与生产相脱节,形成了技术进步缓慢的现状。我国作为有着特殊国情的发展中国家不能简单照搬发达国家的经济制度,必须进行制度创新。     

消费者情绪对品牌信任的影响

本文运用实验研究的方法讨论了消费者情绪对品牌信任的影响及品牌熟悉度的调节作用,报告了两个实验研究的结果：基于情感信息模型,在消费者对品牌不熟悉的情况下,消费者的不同效价与不同评估类型的情绪,影响了消费者对品牌信任的评价;基于情感注入模型,品牌熟悉度调节了消费者情绪对品牌信任的影响。     

The Influence of Hedonic Values on Consumer Behaviors

Summary

This study investigated the influence of hedonic values on the consumer behavior of young Chinese. The results show that hedonic values are negatively associated with utilitarian orientation and positively associated with novelty seeking, responsiveness to promotion stimuli, and preference for foreign brands. Personal income moderates the relationship between hedonic values and brand consciousness. Conceptual importance and managerial implications are discussed.     

Factors that Influence Consumer Adoption of E-government Services in the UAE: A UTAUT Model Perspective

The objective of this research study is to identify the constructs and factors important to the user-centric transformation of e-governments. The research design follows the comprehensive Unified Theory of Acceptance and Use of Technology model. The primary data for the research were collected from potential and current users of e-government services in the United Arab Emirates. Exploratory factor analysis was used to extract the important constructs from the 19 factors identified from the literature. Regression analysis was used to identify the influence of individual constructs on overall satisfaction, while correlation analysis was used to identify the relationship between Internet usage and user satisfaction. Analysis of variance and t-test were used to identify potential differences among demographic factors and their overall satisfaction with e-government services. This study identifies confidentiality and users’ trust and attitudes toward using technology as key determinants of overall satisfaction and the subsequent adoption of e-government services. The study also identifies significant differences in how different genders adopt the use of e-government services.     

Unrestricted Entry and Nonprice Competition: The Case of Technological Adoption in Hospitals

Medical technology adoption is a major contributor to rising health care expenditures in the US. Multiple market failures provide incentives for hospitals to adopt technologies. Unrestricted entry may result in excess capacity and reductions in output that are inefficient with respect to cost and quality. We analyze the effects of hospital entry in the market for coronary artery bypass graft surgery on the number of procedures performed at both the market and firm levels, using California data from 1983 to 1990. We test the hypothesis that entry has differential effects on hospital output in a market with nonprice competition, depending on market structure. Results show that as the proximity of the nearest competitor increases with entry, hospital output declines. Holding distance to the nearest competitor constant, increasing the number of competitors results in a smaller, but still significant, decrease in output. When there are few incumbents nearby, however, output does not change significantly with entry, suggesting "business-augmenting" effects that result in increased physician referrals offset much of the conventional "businessstealing" effects.     

Consumer Adoption of Mobile Internet Services: An Exploratory Study

This study provides a framework that captures the antecedents of mobile internet adoption and the willingness to pay for such service. The theory of reasoned action and components of a theory of innovation adoption were integrated into a research model of consumer adoption of the mobile internet. The hypothesized model included service quality perceptions (fixed internet and mobile technology service), beliefs about mobile internet, and individual difference variables to explain intention to adopt mobile internet. An online questionnaire was used to gather data. The results showed that beliefs and quality perceptions play a significant role in influencing intentions to adopt mobile internet. In particular, beliefs about mobile internet are positively related to the adoption; quality perceptions of fixed internet are found significant to negatively influence adoption intentions, but positively relate to willingness to pay for using mobile internet. Mobile service usage, and peer influence are found non-significant to influence adoption intentions. Fixed internet usage was found negatively affect adoption intentions. Computer skills, knowledge of mobile internet and career mobility are all found positively related to the adoption. In addition, innovation driven consumers are more likely to adopt mobile internet, and intention to adopt plays an important role in shaping actual mobile internet use. Implications of results and directions for future research are examined.     

Linking Consumer Research and Marketing Communication:

Contributions of consumer research to the design and evaluation of marketing communication programs are discussed in the context of advertising research conducted for a large Northeast electric utility to develop a promotional campaign for a voluntary residential time-of-use electric rate. Utility customers were surveyed regarding the credibility of the utility as an information source, the effectiveness of different promotional themes and messages, and media usage habits. A media test measured the relative effectiveness of bill inserts and direct mail and the use of follow-up contacts in creating awareness and producing readership, understanding, positive intentions, and responses to promotions.     

Consumer Goods Packaging Innovation and its Role in the Product Adoption Process

Packaging has emerged as an important competitive tool. An innovative package can pre-empt a market position, create a new market and lead to greater sales and profits, just as an improved or reformulated product can. This report investigates the adoption process for packaging innovations in food and food-related items. It seeks to answer certain questions pertaining to the adoption process: Do early adopters differ from the general population? What factors serve to accelerate the rate of adoption of packing innovations by consumers? What kinds of packinging innovations become successes? The results of a small-scale empirical study comparing early adopters of packaging innovations with the general populations provide some answers to these questions. The report concludes with recommendations to management for successful innovative packaging.     

Influence of Soldout Products on Consumer Choice

Consumers often face situations in which information about soldout products is still present in the decision context. This paper demonstrates that the presence of soldout products in the decision environment can prompt consumers to purchase available options and decrease choice deferral. This effect can be explained by two underlying decision processes. First, soldout products may create a sense of urgency for consumers to expedite their purchases, which the authors call an immediacy effect. Second, soldout products may enhance the perceived attractiveness of products similar to the soldout products, which the authors refer to as an informational cascades effect.     

商店背景的明暗差异与商品价格呈现方式对消费者购买行为的影响

日常营销活动中购物环境的设计不同会对消费者的消费行为产生直接影响,本研究以一大型商场的消费者为被试对象,分别探究商品背景的明暗变化对消费者吸引力的影响(实验一)以及商品价格牌位置的明显与隐蔽对消费者是否具有吸引力的作用(实验二)。实验结果表明,商品背景明暗差异并未对消费者购物行为产生显著影响,而商品价格牌的明显标记相比于隐蔽标记对消费者具有显著影响。     

The Influence of Religiosity on Consumer Ethical Judgments and Responses Toward Sexual Appeals

This research explores the influence of religiosity on consumer perception of, and response toward, sexual appeals. The first study (survey, national sample; n = 423) examines the relationship between religiosity and consumer response toward sexual appeals using causal modeling. Study 1 finds that high intrinsic religiosity consumers exhibit more adverse ethical judgments toward the company’s use of sexual appeals and these judgments, in turn, result in inferior attitudes and purchase intent toward the advertised brand. To confirm and expand on these findings, the second study (experiment, young adult sample; n = 216) examines the influence of intrinsic religiosity on consumer response toward both sexual and nonsexual appeals. The results show that sexual appeals elicit inferior (superior) ethical judgments, attitudes, and purchase intent among consumers high (low) in intrinsic religiosity. In contrast, nonsexual appeals elicit (un)favorable responses from consumers who are (low) high in intrinsic religiosity.     

Influence of European Law on Argentinian Consumer Law

Journal of Consumer Policy - This article provides an overview on the social and political contexts of the rise of consumer legislation in Argentina, on the development of consumer law in Argentina...     

故乡依附感对乡音导航使用意愿的影响研究

本文结合技术采纳、用户行为以及心理学等方面的文献,以高德地图方言语音导航为研究情景,基于技术接受模型(TAM)、Hong和Tam提出的研究框架,从感知易用性、感知愉悦性、个性化需求和社会影响几个方面入手,构建故乡依附感对乡音导航的使用意愿模型并加以实证检验,以期识别故乡依附感影响乡音导航意愿的关键路径。本文采用情景问卷调查法,对收集的数据进行结构方程分析,结果表明,故乡依附感显著影响用户对乡音导航的感知易用性、感知愉悦性、个性化需求和社会影响,且影响系数均较高。感知易用性、个性化需求和社会影响因素显著影响用户乡音导航使用意愿,尤其是个性化需求和社会影响,但是感知愉悦性的影响效果不显著。     

Managing Effective Consumer Communication Through Customer Care: The Singapore Perspective

This article examines the importance of relationship communication as companies manage their customers by developing and strengthening customer care. The process is likened to that of a courtship where social exchange is determined and validated. The conceptual framework involves looking at marketing relationships through various phases, such as initiating introduction, working at maintenance, securing trust and commitment, as well as adding value to certain intangible aspects. Throughout the discussion, several timely examples are illustrated to show how different companies have advocated relationship management to support organizational growth and publicity.     

An FsQCA Investigation of eWOM and Social Influence on Product Adoption Intention

Abstract

Following the causal complexity theory, fsQCA has emerged as an advanced methodology in examining hypotheses and creating new theories in social science. However, fsQCA falls short dealing with structural associations and with latent variables when multi-faceted scales are combined into a single indicator by mean. To extend the application of fsQCA, the study demonstrates an approach to investigate a multi-layered problem of eWOM, social influence, and product adoption intention. The findings from fsQCA successfully confirmed the results from the statistical approach that eWOM and social influence have structural associations with customer adoption intentions of new high-tech products.     

SCM对我国技术创新投入政策的影响

政府的技术创新投入属于一种补贴,必须受到世界贸易组织《补贴和反补贴措施协议》(A-greement on Subsides and CountervailingMeasures)(以下简称SCM)的约束和规制。我国的技术创新投入应是不可诉的补贴,是完全合法的补贴,是受到SCM保护的。因此,正确识别不同种类补贴的标准,是制定符合SCM的财政投入政策的前提。