When ambush marketing is beneficial to sponsorship awareness: creating sponsor distinctiveness using exclusivity and brand juxtaposition

ABSTRACT

Ambush marketing is a contentious practice whereby brands communicate an association with an event without being an official sponsor. Those involved in sponsorship commonly try to limit it by restricting ambusher activity in event contexts. We introduce theoretical ideas around distinctiveness to explain that sponsors may actually fare better in terms of awareness outcomes when ambushers are present in the event context, if they strategically use ambusher presence to highlight their own distinctive sponsor status. Across two experiments we show that sponsor distinctiveness can be achieved by communicating sponsorship exclusivity in ambusher presence, and by facilitating juxtaposition of sponsor and ambusher messages. Results include increased recall to sponsor cues, and reduced recall to ambusher cues. The findings suggest ambusher restrictions may sometimes be counter-productive.     

Consumer Attitudes toward Sponsors’ Counterambush Marketing Ads

Since the existing measures to prevent ambush marketing are widely ineffective, sponsors can use countercommunications, a public response to an ambushing attempt that aims to strengthen their own brand, relative to the ambusher. This research examines consumer responses to three types of counterambush marketing ads: humorous complaining, naming and shaming, and consumer education. Three experimental studies using both real and fictitious brands as well as different event settings indicate that a humorous counterad (vs. naming and shaming and consumer education counterads) results in more favorable consumer evaluations of the countermessage. The studies also show that perceptions of the advertising tactic's appropriateness mediate these effects and that a humorous counterad is only advantageous when consumers hold positive (vs. negative) attitudes toward the practice of ambush marketing. In addition, comparing the three types of counterads with a common sponsorship leveraging ad suggests that a humorous counterad and simply ignoring the ambusher produce equal perceptions of tactical appropriateness and similar positive indirect effects on consumer attitudes toward the ad. The studies thus provide implications for how sponsors can respond to ambushers.     

Ambush marketing: Is confusion to blame for the flickering of the flame?

Previous studies about the use of ambush marketing during major global sports events like the Olympics concentrated on the battle between ambush marketers versus official sponsors, and their success or failure to create a high level of recall or recognition. Almost no attention has been paid to the role event organizers are playing in this battle. This article presents the view that the Olympic event organizers are partially to blame for the growing use of ambush marketing, and the indifference that consumers exhibit to the use of ambush marketing. Data collected from a random sample of 1,500 consumers following the conclusion of the 1996 Atlanta Olympic Games reveal that consumers exhibit a lack of knowledge and confusion about the rights of official sponsors, the different levels of sponsorship, and the commitment to the event that is associated with each sponsorship level. Furthermore, the results demonstrate consumers' apathy to the use of ambush marketing. Some implications and actions that event organizers should take to improve consumer knowledge about the role of sponsors and to increase consumer public opinion against ambushers are suggested. © 1998 John Wiley & Sons, Inc.     

Ambush Marketing Revisited

Corporate sponso~ship of events has become a multi-bil- lion War promotional enteqnise. Some companies have sought methods of gaining the benefits of official spansorship while subvdng the esca- lating s m h i p fees charged by most major events. This approach has come to be known as ambush marketing. One event that is a traditional target for ambushers is the Olympic Games. Ambush marketers have found that by purchasing large amounts of advertising during these events they enjoy as much (or more) brand awareness as official sponsors incur- ring much greater costs. The results of this experimental study shed light on existing sponsorship questions, partic+rly ambush marketing in the Olympic context. Among the key finbgs are that coIlsumers seem unable to distinguish between official and ambush sponciors. This confu- sion has implications in terms of attibdinal measures, as study data indicate that sponsors rarely gain oompetitive advantage here, either. Measures of purchase intention also indicate that ambushers consistently do as well, or ktlw, than official sponsors.     

The implications of recency and gender effects in consumer response to ambush marketing

So-called ambush marketers, are companies that use clever advertising imagery (and/or ad placement) to link their brand(s) with a major event, in the minds of its audience, without having to purchase the expensive rights fees that event properties often charge for official sponsorship status. This study uses an experimental design to explore certain effects of the ambush marketing strategy. Its focus is on the potential impact of recency (of ad exposure), as well as gender differences, on measures of memory, brand attitude, and behavioral intentions for brands perceived to be official sponsors. Respondents (n-215) were randomly assigned to groups viewing Olympics programming intercut with advertising for either official sponsors or ambush marketers. No statistically significant differences are observed between males and females in their pretest sponsor recall or recognition levels, whereas recency of ad exposure is found to be a significant influence on posttest sponsor awareness in the aggregate. Significant gender differences are detected, however, in attitude toward the brand and purchase intentions for two of three product categories investigated, as females have higher mean scores for those two measures. The implications of these results are discussed and followed by recommendations for event promoters seeking to preserve the value of event sponsorships, along with defensive advertising-strategies to protect the investments of their official sponsors. © 1998 John Wiley & Sons, Inc.     

Ambush marketing: The undeserved advantage

The Olympic Games, as the world's largest and most prestigious sports event, has been a major target for ambush marketing activity. The position of the International Olympic Committee is that the practice of ambush marketing represents a deliberate attempt to mislead consumers into believing that the companies involved are supporters of the Olympic Games. The opposite is in fact the case. The activities of ambushers erode the integrity of major events and may potentially lessen the benefits to official sponsors, who are the real supporters of such events. Ambush marketing breaches one of the fundamental tenets of business activity, namely, truth in advertising and business communications. The IOC, as custodian of the Olympic Games, successfully adopts a twofold strategy of protection and prevention to counter the threat of ambush marketing. © 1998 John Wiley & Sons, Inc.     

Residual Brand Awareness Following the Termination of a Long‐term Event Sponsorship and the Appointment of a New Sponsor

This study examined brand awareness after a change in sponsor and audience perceptions about the sponsors and the event before and after the change. A survey of the audience at a surfing event was conducted. The findings were that the original sponsor maintained high awareness levels with the audience, particularly awareness of the previously sponsored event, thereby supporting the proposition that long‐term sponsorship supports long‐term brand awareness. Secondly, the research found that a change in sponsorship does not necessarily lead to changes in respondents' perceptions of the event. Thirdly, the research showed that there was a mismatch in the values of the original sponsor and the event, whereas the current sponsor had a closer match with the event's values. Sponsorships change fairly frequently and it would be of interest to sponsors to know the extent to which benefits continue to accrue after they have stopped sponsoring an event. Since almost no research has been carried out on residual awareness and awareness decay, this paper should contribute to knowledge about the cessation of sponsorships, as well as to the broader field of sponsorship knowledge.     

Determinants of Consumers’ Attitudes Toward a Sport Sponsorship: A Tale from College Athletics

Although sponsorship is considered one of the most important revenue sources, there have been surprisingly few attempts to explain how sponsorship works in the mind of a consumer in the nonprofit business segment. The purpose of this study was to identify factors that determine consumers’ attitudes toward sponsorship in college athletics. A conceptual model includes factors related to the sports property/event/team and sponsors. This study also examined the role of a perceived congruence between the sponsor and the sponsored property. A structural equation model test using a convenience sample of 460 students enrolled in a division I-A university suggested that specific characteristics of both the sponsor and the sponsored event are significant determinants of attitudes toward a college athletic sponsorship, and the perceived congruence plays an important part as moderator of a sponsorship perception–attitude link.     

Sponsorship effects on brand image: The role of exposure and activity involvement

Sponsorships capture a significant proportion of marketing budgets. In firm evaluations of the effectiveness of sponsorship engagements, image improvements represent the most important company objective. This study develops and tests a framework for explaining how exposure and activity involvement moderate the effects of event image, event–sponsor fit, and event commercialization on sponsor image. Using empirical data collected at a large sporting event with multiple sponsors, the authors show that increased sponsorship exposure reduces sponsor image if respondents perceive a low fit between the event and sponsor or high levels of event commercialization. Involvement in the sponsored activity improves the sponsor's image, in that the effect of event commercialization is positive for highly involved persons. This paper concludes with some reasons for the findings, implications for the choice and design of sponsorships, and further areas for research.     

Event sponsorship and ambush marketing: Lessons from the Beijing Olympics

Sponsorship of large sporting and cultural events has become a major marketing communication tool, particularly when firms obtain exclusive rights and garner the hype associated with this honor. Concomitantly, ambush marketing—defined as attempts by competitors to exploit the event—has also increased in prominence. This article outlines what is known as the Li Ning affair, whereby major Olympic sponsor Adidas was ambushed by lesser-known Chinese sportswear company Li Ning, whose namesake founder was the most decorated Chinese Olympian and who lit the Olympic flame at the 2008 Beijing Olympiad. Data collected immediately following the closing of the Beijing Games isolates what we call the Li Ning effect—or, being incorrectly identified as an official sponsor—and the positive effects this has on measures of brand attitude and recommendation likelihood. As presented herein, seven lessons about ambush marketing can be derived from the Li Ning affair, which sponsors and those considering sponsorship opportunity might wish to learn.     

Brand Stereotyping and Image Transfer in Concurrent Sponsorships

Concurrent sponsorship, that is, when several brands simultaneously sponsor the same event, is a common yet understudied marketing communication situation. The research presented in this article explores the transfer of image that takes place among the sponsoring brands in this situation. The results of two experiments reveal that this image transfer is due to stereotypic processing. Additional analyses delineate more specifically the stereotyping process at work. They show first that the stereotype is ad hoc, rather than based on some a priori developed mental schema, and therefore that it is construed from the images associated with the concurrent sponsoring brands. And second, that brand stereotyping serves a cognitive rather than an evaluative function, thus suggesting a valence-neutral process whose outcomes can be beneficial or detrimental to a focal sponsor, depending on the images initially associated with the other sponsors. The implications of these findings for sponsorship research and practice are discussed, along with research limitations and future research avenues.     

奥运赞助商北京奥运会赞助营销效果实证研究

2008年北京奥运会带动了体育赞助营销在中国的迅速发展。奥运赞助对企业来说，是巨大的投入。奥运赞助的效果究竟如何，在现有的营销研究中鲜有涉及。本文介绍了笔者和益普索（Ipsos）公司的研究人员共同进行的企业奥运赞助营销实证研究。通过调查数据的采集和分析，我们发现，消费者并不能有效区分奥运赞助商和非奥运赞助商，但是奥运赞助有助于提高企业及其品牌的形象，增强消费者对其产品和服务的购买意愿。     

The effects of consumer knowledge on responses to event sponsorships

Research into consumer responses to event sponsorships has grown in recent years. However, the effects of consumer knowledge on sponsorship response have received little consideration. Consumers' event knowledge is examined to determine whether experts and novices differ in information processing of sponsorships and whether a sponsor's brand equity influences perceptions of sponsor–event fit. Six sponsors (three high equity/three low equity) were paired with six events. Results of hypothesis testing indicate that experts generate more total thoughts about a sponsor–event combination. Experts and novices do not differ in sponsor–event congruence for high‐brand‐equity sponsors, but event experts perceive less of a match between sponsor and event for low‐brand‐equity sponsors. © 2004 Wiley Periodicals, Inc.     

The impact of pre-commercial break announcements on audience identification of official Olympic sponsors: a case study

Research has demonstrated the importance of media context as a situational factor in advertising effectiveness. This preliminary study investigated the impact of a previously overlooked television context factor, the pre-commercial break announcement, during televised coverage of the Sydney 2000 Olympic Games in the USA. Broadcast advertising is not part of the official Olympic sponsorship package and advertisers must negotiate television schedules in addition to sponsor fees. During the Sydney 2000 Olympic Games, the official US television network, NBC, included numerous pre-commercial break mentions spotlighting official sponsors as well as other advertisers who purchased commercial time during the event. This study investigated the impact of pre-break announcements on viewers' ability for distinguishing between official sponsors and regular programme advertisers. It was determined that these announcements do influence recall and increase the likelihood that any advertiser will be identified as a sponsor, thus compromising the value of an Olympic sponsorship.     

Understanding Consumer Response to Sponsorship Information: A Resource‐Matching Approach

Sponsorship of sporting teams and events has become an increasingly popular form of corporate and brand communication. Despite the continued growth of sponsorship spending, the corresponding literature base is highly fragmented and little agreement exists related to the psychological mechanisms underlying response. This paper integrates several prominent sponsorship research streams in promoting a “resource‐matching” perspective of cognitive elaboration and attitude change. This research holds that in the absence of clear functional fit between sponsor and event, identifying a basis for sponsor–event fit is likely to require some degree of cognitive effort. The results indicate stronger social identification with the sponsored event influences the favorability they attribute to sponsor motives and promotes stronger perceptions of fit between the sponsor and the sponsored activity. Further, the results indicate fit perceptions mediate the relationship between attribution and sponsorship response. Consistent with ELM theory, when cognitive resources are insufficient for the complexity of the fit‐matching task, social identification may still act as a peripheral cue in driving a positive affective response to sponsorship information.     

Are rival team fans a curse for home team sponsors? The moderating effects of fit,oppositional loyalty,and league sponsoring

Sports sponsorship is big business, and a great deal of research provides evidence as to sponsorship’s efficacy in achieving a large range of communication goals, particularly for brands that are perceived as fitting well with the sport by the most involved fans. A developing body of literature, however, suggests that fan passion for a favorite team or athlete might work against the sponsors of hated rivals. The current research contributes to the rivalry effects topic by examining the impact of sponsor-sport fit, business rivalry, and league sponsoring on “home” team fan attitudes towards the sponsors of their team’s main rival. The study finds that negative rivalry effects are particularly severe when the rival team sponsor has high-perceived fit with the sport and is a direct business rival to a “home” team sponsor, but that league sponsorships largely mitigate these rivalry effects.     

Ambush marketing: The ethical issues

Ambush marketing is now, for some companies, a strategic alternative to formal association through the purchase of legitimate sponsorship rights. Research evidence indicates that this ambush activity may damage sponsors' events and even the interests of sports governing bodies and individual sports people. Legal issues clearly arise, but the body of case law is as yet slight. Discussion often focuses on property rights, but these too can be problematic if a major sports event of popular cultural significance is concerned. Four ethical perspectives—utilitarianism, duty-based ethics, stakeholder analysis, and virtue ethics—can provide a framework for the debate on the ethics of ambush marketing. A range of possible actions to create more ethical commercial sponsorship are identified and briefly evaluated. In particular an international code of conduct for event sponsorship seems to be an idea whose time has come. © 1998 John Wiley & Sons, Inc.     

Comments

Despite the increased usage of sponsorship activities by practitioners, there has been little research on the impact of sponsorship on building brand image. This research examines the influence of sponsorship on associations transfer from sponsored entity to the sponsor. In order to test all the hypotheses, two pre-tests and one main study were conducted. Empirical findings suggest that individuals who are exposed to the highly fitting partnership develop a stronger associative link between sponsor and sponsored entity than individuals who are exposed to the poorly fitting partnership. Results do not offer support that frequency of the partnership contributes to building the strength of the associative link between sponsor and sponsored entity. Most importantly, results indicate that the strength of the associative link between sponsor and sponsored entity is positively related to the transfer of associations from sponsored entity to sponsor.     

UK Sports Sponsorship: Fair Play or Foul?

Sport sponsorship is a growth area which is under-researched yet which displays opportunities and threats for both sponsor and sport, as well as having important ethical implications. If sponsorship funding is to be attracted, sports need to supply evidence of the opportunities for sponsors; yet "sport also needs to ensure that the negative aspects of sponsorship are reduced and the positive encouraged." Marylyn Carrigan has a background in banking and export marketing and is currently Lecturer in Marketing and International Marketing at the Business School, The University of Birmingham, Edgbaston, Birmingham B15 2TT, England, where she also researches the areas of Corporate Philanthropy and Sport and Leisure Marketing. Her husband worked in industry before graduating in Sports Studies and Business, and currently works as a Youth Worker for the City of Birmingham Department of Leisure and Community Services with research interests in Sport and the 50+ leisure market.     

The effectiveness of image congruence and the moderating effects of sponsor motive and cheering event fit in sponsorship

Using the case study data of the South Korea 2002 and 2006 World Cup sponsorship campaigns, this study examined (1) whether more favourable sponsorship response occurs as image congruence between a sponsor and the World Cup increases, and whether (2)consumer attributions of a sponsor’s motives in sponsoring the World Cup and (3) a sponsor’s perceived fit in aiding World Cup cheering events, namely cheering event fit, moderate image congruence’s effects on sponsorship response. Consistent with prior research, results suggest that high vs low image congruence sponsorships generate more favourable responses to the sponsorship, as measured by attitudes and intentions at three different levels of the hierarchy of effects. Results also show that high cheering event fit leads to more favourable sponsorship response. Furthermore, a negative interaction between image congruence and cheering event fit indicates that, albeit still significant and positive, the effect of image congruence on sponsorship response becomes significantly weaker at higher levels of cheering event fit than at lower levels of cheering event fit. A moderating role of a sponsor’s sponsoring motive has not been supported. Overall, the finding sunder score the significance of image congruence as well as the utility of cheering event fit as a particular type of ‘created fit’ that can be used to reduce the perception of low fit and its associated risks.