关于管理科学研究方法的几点思考

本文在管理学发展概述的基础上,阐述了管理学研究方法,然后对定性与定量研究方法进行辨析,最后指出管理科学研究方法的理性回归是研究方法的多元化运用与注重研究方法的科学性。     

国内消费者服务业研究成果述评

当前我国处于经济转型的关键时期,消费结构发生了重大变化.但我国对消费者服务业的研究还相对薄弱,因此,有必要对近年来关于消费音服务业的研究成果和观点加以梳理、归纳,以期对今后的研究提供参考.     

Website attributes that increase consumer purchase intention: A conjoint analysis

Prior studies investigate factors that affect consumer preferences in online shopping websites. However, prior studies, due to their methodological limitations, do not thoroughly investigate consumer preference structures that reflect the relative importance of attributes and features of shopping websites. By synthesizing prior literature, this research proposes and investigates a comprehensive list of attributes and features of shopping websites that increase consumer purchase intention. This research used IT-based platforms for data collection, and collected data from university students. Data analysis enabled us to categorize consumers that use online shopping websites into three groups based on the attributes they prefer. Consumers with different levels of computer expertise also showed differing preference structures. This research has implications in both research and practice.     

Husband-wife innovative consumer decision making: Exploring the effect of family power

The study investigates the effect of one component of spousal influence—family power—on the innovative consumer decisions perceived to be made independently by one's mate. Information was gathered via a questionnaire by personally contacting a sample of 71 married couples. The hypothesis tested was that a wife, by virtue of her greater relative exercise of family power, exerts a high degree of influence over the innovative consumer decisions made by her husband. Specifically, it was hypothesized that a wife will have more influence over the choices perceived to be made by her husband than will he. The results supported the hypothesis.     

近年来危机传播之研究综述

本文从公共关系学和修辞学两种取向,针对国内外近年来的危机传播（crisis communication）研究进行了综述。从公共关系学取向而言,危机公关研究仍关注实践层面的传播策略,危机时的媒介策略与议题建构、网络危机公关成为两个较受重视的研究领域。从修辞学取向而言,危机情境与危机反应策略之间的关联成为近年来此取向研究的重点,并开始探索情感在危机时对利益相关者行为意图的影响。最后,本文针对已有的研究存在的不足,建议未来的危机传播研究加强取向的整合、拓宽学科视角、重视新媒体和文化差异研究。     

An heretical consumer research perspective on music,culture and heritage

ABSTRACT

This special issue presents both empirical and conceptual papers on music, culture, and heritage as a discursive site of human action and social interaction. The theme of this special issue of music, culture, and heritage are aspects symbolically embedded throughout the market, as well as within cultural and ritualistic practice. The work featured in this special issue captures the essence of the 2015 Heretical Consumer Research Revival conference held 28–30 September in New Orleans, LA (partially funded by Association of Consumer Research). This diverse gathering of critical thinkers and consumer researchers considered various avenues to enrich future directions for consumer culture research. In line with that conference, this special issue is oriented towards generating innovative, radical, and even heretical schools of thought in consumer culture research surrounding markets, music, culture, and heritage in a nonconventional, nonconformist manner.     

客观看待消费研究对广告营销趋势的影响

大型广告公司都会进行常规的消费研究,以此作为为广告主制订传播推广策略的重要参考。2009年4A广告公司在消费报告发布上的高调,多少是受金融危机影响的表现,是减轻和化解危机影响的一种方式。如果关注一下整体消费市场及媒体投放等多种因素,对消费研究的形势判断就会更加全面。     

Retailing in the 21st century: reflections and prologue to research

Retailing in the 21st century will no doubt be very different from retailing in the 20th century, just as retailing in the 20th century was very different from retailing in the 19th century. To understand and explain current retailing phenomena and retailing-related phenomena, and accurately predict such phenomena, it is necessary to have a coherent and consistent definition of retailing as well as comprehensive retailing theories based on this definition. This introduction to the special issue argues for such a definition and related comprehensive theories.     

The palette that stands out: Color compositions of online curated visual UGC that attracts higher consumer interaction

Photos posted by consumers on social media, like Instagram, often include brands. Despite the substantial increase in such photos, there have been few investigations into how prospective consumers respond to this visual UGC. We begin to address this gap by investigating the role of the color compositions of visual UGC in consumer response. Consumer response is operationalized as the click-rate for a photo by a consumer when it is curated on the online site of the brand that it includes. This is the proportion of visitors who click on it for an enlarged view. Composition is operationalized as the specific combination of levels of the photo’s color attributes: hue, chroma, and brightness. Our goal is to identify the color compositions of photos, ceteris paribus, which get more clicks when they are curated. Data for our investigation comes from clicks over a one-year period on photos posted on Instagram curated by fifteen brands in six product categories on their sites. We assume Beta distributed proportions and calibrate a Beta regression using MCMC methods for our investigation.We find that click-rates are higher for photos that include higher proportions of green and lower proportions of red and cyan. We also find that chroma of red and blue are higher in photos with higher click-rates. Findings from our research led the sponsoring firm to modify its proprietary curation algorithm for client brands. The firm informed us that, post-modification, there has been a substantial increase in click-rates of curated photos for brands in several categories.     

Commentary on Schembri and Boyle (2013): From representation towards expression in videographic consumer research

In this commentary on Schembri and Boyle (2013) we offer an alternative perspective on the use of video in consumer research. The dominant modus operandi for visual research, as recently demonstrated by Schembri and Boyle in the pages of this journal, follows a paradigm typical of anthropological tradition. We propose an alternative approach: an expressive imperative in consumer videography emerging from theory on cinematography and experimental filmmaking, which emphasizes the evocative power of moving images.