Heritage transformation and the sociocultural impact of tourism in Umm Qais

Using the heritage site of Umm Qais as a case study, this article argues that tourism could radically shape or reshape the intangible and tangible heritage of the hosts’ communities at tourism destinations. Findings reveal that local culture and tangible heritage of Umm Qais were not resilient enough to absorb the changes brought about by tourism development. Although tourism transformed the residents of Umm Qais from agriculturalists to urbanites, and led to significant changes in traditions and the responsibilities of each individual within the society, there was no impact concerning the moral values such as increase of alcoholism, illicit drug use, and prostitution. Results also indicate that residents’ attitudes, whether negative or positive, are basically homogeneous about tourists, heritage, and tourism and its sociocultural impacts.     

Off-the-beaten-track tourism: a new trend in the tourism development in historical European cities. A case study of the city of Krakow,Poland

In the recent years, substantial changes in the manner of sightseeing in cities have been becoming visible. Tourists are leaving the old city centres and are deciding to visit places that are not typical tourist attractions. In such places, alternative forms of city tourism described as off-the-beaten-track tourism are developing. In Europe, this pertains especially to historical cities, specifically capital cities and large agglomerations, such as Krakow, one of the biggest cities in Poland, commonly described as the cultural capital. The aim of this article is to analyse the management of tourism in European historical cities in the context of off-the-beaten-track tourism’s development using the case study of Krakow. To illustrate the issue, two districts, Nowa Huta and Podgórze, were chosen as the examples. In both districts one can observe changes affecting the model of city tourism that stems from the shift in motivations of visitors and from alternative ways of spending free time in the city they are visiting. This process necessitates appropriate management of tourism in the city in accordance with the rules of sustainable development and protection of cultural and historical authenticity of places and buildings.     

Understanding urban tourism: London in the early 1990s

Using London as an example this paper demonstrates that the idea of tourism as ‘pleasure and recreation’ is wholly inadequate for an understanding of the published evidence on tourism in major cities. In the UK this results directly from the definition adopted by the main statistical sources such that tourists become travellers, irrespective of purpose, who stay overnight at their destination. In so doing the paper highlights two areas for future research, the growing trend in short‐distance tourism and the increasing importance of visiting friends and relatives. Copyright © 2001 John Wiley & Sons, Ltd.     

Approaching tourism: perspectives from the young hosts in a rural heritage community in Tibet

This study reports an investigation of the ways in which local youth understand tourism in a rural heritage community in Tibet, China. The sustainable livelihoods framework was adopted to organise the areas of interest. Focus groups were initially conducted, and the resulting information was used in a subsequent questionnaire-based survey. It was found that the young Tibetan hosts understood tourists as ‘passers-by' in different vehicles. The tourists were seen as visiting the community because of two major tourism resources: the traditional Tibetan incense-making techniques, and the residence and culture of a Tibetan historical figure. The youth were positive towards tourism development in their community and identified some activities and strategies for their involvement in tourism. In assessing future outcomes and directions for tourism, the rural Tibetan youth would like to see both community and personal well-being improved through tourism.     

The role of road safety in a sustainable urban mobility: An econometric assessment of the Spanish NUTS-3 case

There has been a structural change in mobility in major Spanish cities in recent decades, with a switch to the pattern followed in other countries in the area. A shift has taken place from a traditional Mediterranean model to a North American city stereotype, with uncontrolled motorization and major implications for public health. This article specifically analyzes negative road safety-related externalities that result from this process, given that the trend seems to show a steady decline in road safety accidents on urban roads in Spain, with major differences among NUTS-3 provinces. The objective is to evaluate the factors that empirically explain these differences for the 2003–2013 period using a panel data analysis. Results show that a key role is played by urban development variables, such as population density and improvements in health services, with advances linked to more accessible and sustainable urban transportation, such as the Smart City concept. Not only does this article close a gap in the literature, but the findings can also serve as a practical guide for the development and implementation of urban mobility and road safety plans, and reveals the special needs of the most vulnerable groups.     

Tourism and the state in Cuba: from the past to the future

It has long been recognised that nature and extent of state intervention in tourism development closely reflects the prevailing political‐economy and ideology within the destination state. This is certainly the case with Cuba which, since the 1959 revolution and despite the collapse of communism elsewhere, remains the world's only centrally‐planned economy that boasts a significant international tourism sector. Tracing the development of tourism since 1959, this paper explores the relationship between the evolution of Cuba's political‐economic structures and processes and their subsequent influence on the planning, control, development and ownership of tourism on the island. In particular, it considers the potential future of tourism in Cuba, challenging the widespread belief that, in a post‐Castro era, the island's tourism sector faces a bright future. It concludes that, even with a potential move towards market reform, significant improvements will be required with respect to the quality, value and diversity of the island's tourism product. Copyright © 2008 John Wiley & Sons, Ltd.     

Determinants of information systems outsourcing in hotels from the resource‐based view: an empirical study

The objective of this study is to determine the factors affecting outsourcing of information system/information technology (IS/IT) activities in hotels from the resource‐based view of the firm. The factors considered are the conditions that the systems area resources must meet for that area to have a competitive value. The reasons, which are both strategic and tactical, are discussed. The former are mainly related to quality, improvement of service and concentration on core activities, whereas the latter are tactical or cost‐related reasons justifying the selection of the outsourcing strategy for this activity. The results indicate the factors determining IS/IT activity outsourcing are related to the creation of valuable resources and to market transaction costs, and the IS/IT area performance does not influence the decision to outsource. It is also shown that the reasons justifying outsourcing are strategic; related to the core competencies and quality of service and not to cost reduction. Copyright © 2005 John Wiley & Sons, Ltd.