Online representations of RVing neo-tribes in the USA and Australia

Road trips in recreational vehicles (RVs) are popular ways to experience freedom, warmer climates and flexibility in the USA as well as Australia. Ownership of such vehicles is increasing in both markets. Nevertheless, very little is known about the individuals who engage in RVing activities and about the neo-tribes that they form and organise through clubs. Also, cross-regional comparisons of RVers are currently missing from the literature. This article conducted analyses of the text (words and images) of websites belonging to two RV clubs in the USA and two clubs in Australia as well as of the websites of the countries' respective RV advocacy groups. The goal was to examine the specific neo-tribes as they were represented on these websites. The results revealed similarities but also clear differences, with the USA RV clubs appearing to be much more focussed on delivering the defining aspects of neo-tribes, such as fellowship, organisation of online scenes, and the facilitation of an RVing lifestyle.     

The Evolution of Gay Travel Research

This paper explores literature relating to the gay travel market. It argues that the current discourse in this area has largely concentrated on the demand‐led approaches such as the motivations and demographic profiles of gay travellers and the use of gay space. However, in light of societal change as well as the increasing role of technology, there is a need to revisit the demographic, motivational and behavioural characteristics of gay travellers, particularly in the context of their use of gay space. With this in mind, this paper highlights a number of significant opportunities for future research into the gay travel market. Copyright © 2015 John Wiley & Sons, Ltd.     

An evaluation of satisfaction levels among Chinese tourists in Vietnam

This paper examines the extent to which Vietnam satisfies the various destination attributes sought by Chinese tourists. The research investigates a number of variables, including socio‐demographics and travel characteristics, and compares the importance that travellers attach to various destination attributes with their associated satisfaction with Vietnam's various tourism products. By investigating the relationship between importance and satisfaction from the perspective of Chinese tourists, the paper makes a contribution to the literature. The findings should provide Vietnamese service providers with insights into the perceptions and satisfaction levels of Chinese tourists. Copyright © 2009 John Wiley & Sons, Ltd.     

Predicting car drivers’ intention to use low cost airlines for intercity travel in Libya

This study used an extended version of the theory of planned behaviour (TPB) to predict the travel intention of car drivers in Libya with regard to using the new low-cost carriers (LCC). In order to understand the willingness of travellers to accept the LCC in Libya and its antecedents, this study has added three constructs to the original TPB model, namely novelty seeking, trust, and external influences. The respondents in this study are 338 car drivers in Libya. The results of this study indicate that attitude towards LCC, perceived behavioural control, and subjective norm all have positive effects on the behavioural intention of taking LCC. Furthermore, novelty seeking and trust have indirect positive effects on behavioural intention. Trust, on the other hand, has an indirect positive influence on the three antecedents of intention in accepting LCC in Libya. Results also revealed that external influence (i.e. advertising campaigns by the media) has a significant indirect influence on car users’ intention to accept the new LCC via subjective norm and perceived behavioural control, and indirect influence on the behaviour intention of car users via novelty seeking with regard to attitude towards LCC and trust to perceived behavioural control.     

Chinese International Students. An Avant‐Garde of Independent Travellers?

Though most long‐haul Chinese travellers participate in group‐based tours, many young Chinese are now travelling overseas to acquire educational qualifications. These ‘study tourists’ travel independently around their place of study, often accompanied by friends and relatives whom they are hosting. Understanding the characteristics of such independent behaviours may offer insights into China's future outbound travel market. This study of 1400 Chinese studying in Australia highlights distinctions between independent student travellers and youth travellers more generally such as backpackers. The findings challenge established typologies of independent youth travellers and raise prospective implications for marketers. Copyright © 2013 John Wiley & Sons, Ltd.     

An explorative study of corporate travellers’ perception at a German airport

The modern working environment is changing at a fast pace due to factors such as globalisation, digitalisation, and demographic trends. Taking an exploratory approach, this study examines how prevailing factors shaping the working world may influence the perception of business air travellers. Relevant factors are identified through a literature review, which results are confirmed by expert interviews (N = 11). Business travellers are surveyed (N = 67) at Munich Airport regarding their personal experiences and their evaluations of these identified factors. Their perceptions concerning the psychological and physical experience, digitalisation, age, and gender are examined in detail.Findings provide insights into the development of business air travel, with a focus on German business travellers. Despite the influence of advanced information and communications technology, survey results reveal that air travel might stay an essential part of the working world, as face-to-face meetings are not fully replaceable. Increasing multi-partner project work and flexible work structures could even lead into an increase of air travel. The study also delineates recommendations and research potential, such as the extension of the study in the light of the global COVID-19 pandemic. The question of how trends within the working world influence the perception of business related air travel is rarely studied. This study contributes to this gap in the scientific community.     

The Tourist Bubble and the Europeanisation of Holiday Travel

This account explores certain aspects of the developments in international, interEuropean holiday travel as a part of the phenomena characterised as modernity and Europeanisation. The focus is on the idea of 'travelling parochialism', i.e. whether large proportions of contemporary international holidaymakers and other travellers on their tours within Europe adopt some kind of furtherance of a home-like culture. The main point of departure is the idea of the 'tourist bubble' understood here as a territorial and functional differentiation and as an expectation of holidaymakers going abroad. The concept of 'travel ecumene' is introduced to examine implications for travellers of the development of a western European travel system. Moreover, the study analyses the extent to which the notion of the tourist bubble is still beneficial in comprehending significant aspects of inter-European holiday travel in relation to current discourses of internationalisation, Europeanisation and cosmopolitanism. The paper also discusses advances of cosmopolitan predilections and aspirations and their possible influences on contemporary international European tourism.     

A narrative review of Asian female travellers: looking into the future through the past

Following the rise of tourism in Asia, a growing female travel market has been observed in the region. Nevertheless, limited research has considered the travel experience of Asian women. In response to the dearth of research on Asian female travellers, this study employs a narrative synthesis approach through a postcolonial feminist lens to review the extant literature on Asian female travellers, with the aim to contribute to a cultural understanding of the historical and contemporary travel practices of Asian women. Based on this review, it is evident that Asian women’s travel behaviour is influenced by cultural identities and gender stereotypes. However, existing literature has also demonstrated the agency of Asian women in resisting discriminatory gender practices in tourism, which is represented in the transformation of the identity of Asian female travellers. Accordingly, an agenda for future research is proposed and some implications for the industry are discussed. This study addresses the western-centric and androcentric criticisms in tourism field and provides an alternative reading of women’s travel behaviour from an Asian perspective. This study has contributed to the critical tourism scholarship in Asia and has built an important foundation for future research on Asian female travellers, an area that is not well investigated.     

Does travellers’ casual attribution affect pre-recovery emotions and behavioural intentions? A field study of airline travellers in Malaysia

This study examines the relationship between airline travellers' casual attribution, pre-recovery emotions, and negative behavioural intentions after a service failure and proposes a model for analysing direct effects of airline travellers' casual attribution of stability (failure frequency) and controllability (the extent to which the airline can control the failure) on negative behavioural intentions as well as its indirect effects through pre-recovery emotions. Data were gathered through a survey of airline travellers who experienced a failure in the past six months. The results indicate that both dimensions of casual attribution influenced pre-recovery emotions and negative behavioural intentions, and that pre-recovery emotions were significantly related to negative behavioural intentions. In addition, the results verify the mediating effect of pre-recovery emotions on the relationship between casual attribution and behavioural intentions. These results have important managerial implications.     

Breach of traveller privacy in location-based social media

The availability of location-based social media (LBSM) presents various opportunities for tourism researchers and businesses to understand and enhance the traveller experience. However, privacy concerns can prevent users from sharing their location data, impeding the future development of LBSM applications. Privacy issues of LBSM remain under investigation in the tourism literature probably because social media platforms are often assumed to feature good security mechanisms. This paper argues that risks of privacy disclosure exist not from direct access to private data but indirectly through seemingly harmless data published by users. We present a social link mining technique and demonstrate how private and sensitive information in the form of social relationships between travellers can be revealed. The ?ndings can support managers and researchers in realizing the potential privacy risks of LBSM so that effective strategies can be developed to protect users and promote the gains that LBSM can bring.     

An application of the airport service quality model in South Africa

Passengers’ expectations of service quality at airports are becoming increasingly important as air traffic grows. This research investigated passengers’ perceptions of airport service quality at O.R. Tambo International Airport, South Africa. An existing model placing the concept of passenger expectations central to measuring an airport’s specific level of performance was applied. The results proved significant in terms of the investment made by the airport in staff training and highlighted areas for improvement. The results show that business travellers and leisure travellers have different opinions regarding the importance of services offered by airports and of the level of performance at ORTIA in particular. Significant differences also occur in the perceptions of frequent travellers and infrequent travellers.     

Do people consider an acceptable travel time? Evidence from Berkeley,CA

This paper explores the extent to which people identify an acceptable travel time for each trip they want to make and investigates the primary characteristics of this behavioural threshold. We assume that an acceptable travel time is defined through utilitarian processes that are related to cognitive and affective evaluations of travel that develop throughout a person’s lifetime. We apply a mixed methods approach to explore our hypothesis, based on semi-structured in-depth interviews with a stratified, according to commuting mode, random sample of 20 individuals living in Berkeley, CA. Our results support the validity of the acceptable travel time concept and offer (a) initial evidence on its variation to the travel mode and sociodemographic characteristics and (b) insights into people’s perceptions, attitudes, feelings and experiences about their travel. Thus, our results can contribute to a better understanding of individuals’ travel decisions and valuation of travel time and can inform time–space and accessibility research.     

Attracting travellers to the high-speed train: a methodology for comparing potential demand between stations

The High-Speed Railways (HSR) which are currently operative in 12 countries throughout the world include a wide range of stations with a highly varied capacity to attract travellers. Although there are various reasons for these differences, we have focused on the ones that can be quantified for further comparison. The main purpose of this study was twofold. First of all, we sought to identify stations with a low capacity to attract travellers and to explain the reasons for their concentration in certain countries rather than others. Secondly, we looked for a simple, but widely acceptable, method with which to calculate the capacity to attract users to HSR stations. This would help to establish a better way of allocating financial resources for public investment. This approach enabled us to identify those stations that had little or no potential at all and which had been established for essentially political reasons in countries where the concept of territorial cohesion had been applied in an inappropriate way. This led us to a number of observations relating to the railway policies undertaken in the countries studied and to underline the need for greater international coordination in areas like Europe and for better justified HSR policies. The calculations presented in this article use data relating to the urban populations which live in the vicinity of the world’s HSR stations, the distance from each of these stations to the nearest urban centres and the level of the corresponding regional GDP. All of this information has been used to build a GIS to facilitate analysis and pave the way towards a general comparative approach in which stations would be classified according to their capacity to attract travellers. Such an approach could also be used in areas in which lines are currently under construction and/or where future projects – such as the TEN-T in Europe – have already been approved but not yet executed. Our approach will make it easier to obtain data to show the potential success of, and need for, a HSR connexion as a preliminary step within the decision making process. This constitutes a significant contribution to the debate about the need to assess political decisions concerning HSR investments. It also highlights the need to encourage improved intermodality around railway stations and particularly around those located in non-metropolitan areas.     

Destination Attractiveness Drivers among Urban Hostel Tourists: An Analysis of Frustrators and Delighters

This study is based on data from 679 tourists staying at hostel accommodation facilities in Zagreb, a propulsive city‐break destination in Central Europe. Besides providing insight into the socio‐demographic and behavioural characteristics of hostel tourists, this study uncovers determinant destination attributes influencing their perceptions of destination attractiveness. In particular, impact asymmetry analysis identified potential sources of delight and frustration among hostel tourists. Since the hostel tourist segment, as such, is almost completely unconsidered in contemporary tourism research, partly covered only by a few studies on youth travellers and backpackers, the results of this case study are valuable to both practitioners and researchers related to the hostelling industry and city destination marketing organizations. Copyright © 2015 John Wiley & Sons, Ltd.     

“Nomads at last”? A set of perspectives on how mobile technology may affect travel

This paper’s goal is to propose a set of perspectives on how mobile phones and computers might affect travel: by tapping into basic needs of travellers; by affecting some preconditions for its spatial configuration; and by altering its costs and benefits. In the age of “digital nomadism,” mobile technology is likely to play an important role for the new mobility and work-life arrangements put into practice by a multitude of creative knowledge professionals. What emerges from our multi-perspective exploration is the realisation that mobile technology might offer people numerous new reasons to be mobile: by making them more informed; more capable of using a larger variety of physical spaces and re-negotiating obligations in real-time; and potentially more efficient in the allocation of their travel time and resources. On the other hand, it also appears that mobile technology can impose new burdens on travellers and make travel less appealing in some ways. Additional research is called for to improve our understanding of the circumstances under which each of these opposing outcomes occurs. The findings from such research could be used to better calibrate traffic simulation models, as well as to weigh the implications of emerging forms of travel behaviour for the environment.     

For the young and old alike – An analysis of the determinants of seniors’ satisfaction with the true door-to-door DRT system EcoBus in rural Germany

Mobility and transportation service requirements change with growing age. Also in a car-based society like Germany many seniors need to give up driving the car and are dependent on relatives or public transport. Especially in rural areas, the accessibility of public transport is often limited. Demand responsive transportation has occasionally been proposed by researchers as a viable alternative to stop-, route- and time-based public transportation to address such problems. This case study analyses passenger data from the true DRT system EcoBus to identify distinct drivers of old passengers’ satisfaction compared to other passengers. Contrary to existing literature, older people stated to be even more satisfied with the service then younger travellers did. Moreover, older travellers tend to travel alone, but showed slightly higher satisfaction when travelling in groups. The results suggest that older people might be more open-minded and positive regarding flexible public transport schemes than expected.     

Have the frills really left the European airline industry?

The emergence of low‐cost scheduled carriers in European aviation has attracted attention from business and leisure travellers as well as from established carriers. This paper examines low‐cost carriers in terms of their operating features and considers implications for European transport markets. Relevant aspects of the operating environment of European airlines are examined. An analysis of the USA situation in relation to low‐cost carriers is also provided. It is suggested that further research into the development of budget air travel in Europe needs to be undertaken. Copyright © 2000 John Wiley & Sons, Ltd.     

Information searching and the travel behaviours of MICE travellers: a cross‐cultural study

Despite growing academic interest in meetings, incentives, conventions and exhibitions (MICE) travel in recent years, there has been little investigation of the comparative information search behaviours of MICE travellers on the basis of their country of origin and cultural background. This paper proposes that country of residence and primary language spoken are significant factors in explaining the information searching and travel behaviours of MICE travellers. The sample population included Japanese‐, English‐ and Chinese‐speaking MICE travellers. A self‐completion questionnaire was administered to travellers undertaking MICE‐related travel in Taipei, Taiwan. Some significant differences were identified between the three respondent groups. The findings demonstrate the important role that is played by internal and external information sources among MICE travellers as a predictor of their subsequent travel to Taiwan. Copyright © 2011 John Wiley & Sons, Ltd.