Small tourism business research change and evolution

The paper critically reflects on key knowledge contributions that coalesce to inform contemporary understanding of the phenomenon of small tourism business. The purpose is to scrutinise change and evolution in perspectives and how these impact on what knowledge is disclosed and what is not. Conventionally accepted wisdom is challenged, indoctrinated presuppositions are questioned, and research methodological advancements are offered. This is achieved through a comprehensive review and critical‐reflective analysis of key academic contributions spanning a period of approximately 35 years. The value is to stimulate criticality relative to what constitutes ‘truth’ within the given context and to inspire fresh research perspectives. Conclusions are drawn regarding future research directions. Furthermore, informed by thorough analysis of the content of the paper, five guiding research principles provide an appropriate conclusion. Copyright © 2010 John Wiley & Sons, Ltd.     

Unpacking business tourism mobilities in sub-Saharan Africa

As considerable numbers of people in emergent world tourism regions engage in independent business travel, meeting, incentives, conferences and exhibitions tourism or practices of informal business tourism the theme of business mobilities merits greater attention in the evolving tourism scholarship of these regions. This article interrogates existing scholarship and research issues pertaining to understanding evolving tourism mobilities specifically in the emerging tourism region of sub-Saharan Africa, where, arguably, more than in any other region of the global tourism economy, the topic of business mobilities merits high priority attention. For sub-Saharan Africa as a whole a growing weight of evidence suggests that business tourism flows – domestic and intraregional – account for a larger share of tourism movements than leisure tourism. In interpreting the complex flows of business mobilities in the African continent it is necessary to go beyond dominant Northern conceptions of what constitutes a business tourist and in particular to understand the activities of the informal-sector business tourist. A useful start point for unpacking business tourism mobilities is to differentiate and apply a typology of international formal-sector tourism, international informal-sector tourism, domestic formal-sector tourism and domestic informal-sector tourism.     

Attitudes in the Danish tourism industry to the roles of business and government in sustainable tourism

The introduction of more sustainable forms of tourism in a country is likely to be the result of a combination of government regulations and other interventions and businesses making their own decisions in response to the market. This paper examines attitudes among senior managers in the Danish tourism industry to where prime responsibility lies for promoting sustainable tourism practices. The opinions of these senior industry managers are also reported on incentives and obstacles to the adoption of sustainable tourism practices, on external assistance that may encourage the introduction of these practices, and whether there should be more government regulations to encourage their adoption. Industry attitudes in Denmark to these issues are of particular interest because of the relative prominence of environmental issues in the country. Copyright © 2001 John Wiley & Sons, Ltd.     

Factors influencing cultural event tourism in Nelson Mandela Bay,South Africa

ABSTRACT

Cultural tourism has established a market share of approximately 20% in the tourism sector globally. In addition, it fosters socio-economic benefits for a destination and its residents. This study explores residents’ attitudes towards cultural events in Nelson Mandela Bay (NMB), South Africa, to enhance the destination image and induce stakeholder engagement. In this study, 3659 residents of NMB either completed an online questionnaire or a face-to-face interview. The results indicate that the residents of NMB have a positive attitude to cultural events. Notably, the demographic profile of the respondents is representative of the country and may be transferred to a national level to assist the South African tourism industry. The findings clarify insights to the market needs and cultural differences that may be used to tailor unique selling propositions in culturally diverse destinations.     

Study of the major supply factors and business choices affecting the growth rate of wine tourism in Greece

Wine tourism is considered one of the alternative forms of tourism internationally. Wine tourism combines wine production with tourism activities, mainly in agricultural areas, as it embraces the tourism interest for wine production and the enjoyment of vineyard activities by the tourists. Greece, as a well-known tourist destination, is actually a new wine tourism area that has still a long way to go before claiming that it can render high-quality services in this very competitive sector. The objective of this paper is to examine and present the extent of wine tourism development in Greece, the characteristics as well as the main business choices related to wine tourism supply, aiming at highlighting the necessary key elements that can play a decisive role in its further growth. In terms of this paper, we attempt to examine the Greek wine producer's viewpoint of wine tourism by setting out data related to the development of the product, the satisfaction of businessmen involved, the means used to promote the product, the difficulties faced by and the expectations set by wine producers. In order to achieve the aforementioned goals, a research was conducted by means of a constructive questionnaire sent to all major Greek wine producers from April to June 2007. The participants in the wine tourism industry in the country were considered a major source of information.     

Institutional factors influencing business models: The case of Turkish Airlines

The aim of this study is to explain the evolution of the business model of Turkish Airlines, which has been operating in the air passenger transportation organizational field in Turkey since 1933. In line with this aim, a pool of senior executives were interviewed through semi-structured interviews drawing on the new institutional theory assumptions. The data obtained from the participants were supplemented with a set of secondary data from many other sources. The MAXQDA program was used to analyze the data obtained. The findings revealed that the business model of Turkish Airlines has evolved over time, and this evolution can be explained by the new institutional theory assumptions.     

Surfing tourism and community in Indonesia

ABSTRACT

While surfing tourism brings many advantages to isolated communities, it also brings unwanted side-effects. This article explores how people in the Mentawai Islands, Indonesia, perceive surfing tourism, taking particular note of how people talk about both the positive and negative influences on their daily lives. The article draws primarily on fieldwork undertaken between July and September of 2010 but incorporates further data in making its arguments. The article explores ways people in Mentawai talk of improvements in their livelihoods due to surfing tourism, including increased employment opportunities and the ability to learn English. The article also shows, though, that people in Mentawai express concern about surfing tourism, particularly concerning issues of alcohol, drugs and the disrespectful behaviour of surf tourists. The article concludes by arguing that more research needs to be conducted to ensure the views of Mentawai people are incorporated into policy developments and surf tourism growth. The article uses a sustainable livelihoods model to evaluate the impact of surf tourism in Mentawai.     

Wellness tourism in Sareyn,Iran: resources,planning and development

Health tourism is a broad concept that incorporates both medical and wellness tourism. Sareyn, city of Ardabil province, is one of the largest and the most diverse cities for health tourism. Although health tourism in Iran is in its infancy, it can offer new opportunities, and strengthen the overall competitiveness of Iran's tourism industry. In this paper, by using strengths, weaknesses, opportunities and threats (SWOT) analysis, the strengths and opportunities for sustainable health tourism are determined. Also, weaknesses and threats are recognized; finally, guidelines for efficiently using the strengths and transforming the weaknesses into opportunities and strengths are presented.     

Coupling tourism development and agricultural processes in a dynamic environment

The role of agriculture in the Israeli economy has been declining, and a combination of essential trends has resulted in the emergence of tourism as alternative sources of economic growth in rural areas. These changes have created a new situation, in which tourism-related developments in the rural areas of Israel have become part of the activities of many farm owners. Thus, the Israeli rural environment is a single, tightly coupled system and should be analysed as such. The growth of rural tourism in the Israeli agricultural sector raises several questions, addressing whether rural tourism and farming are synergetic, and the effects of tight coupling between tourism development and agricultural processes. This article presents a simulation model of the coupling effects in which tourism development and agricultural processes are tightly coupled. Our model examined large numbers of different scenarios and the possible outcomes of a decision the farm owner takes in a routine situation of uncertainty. A typical Israeli farm owner embarks on tourism development activities mainly because of stress. Our model shows that adding tourism activities does not increase profit dramatically, but it does increase the variance of profit, which means greater exposure to risks.     

Mobilizing knowledge: determining key elements for success and pitfalls in developing community-based tourism

Community-based tourism (CBT) has often been cited as an alternative to mass tourism and an approach for tourism to become more sustainable. If developed well, CBT can become a poverty alleviation mechanism and a way to access improvements in quality of life, providing empowerment and greater economic benefit to individuals in local communities. Despite the plethora of literature on CBT and evaluation of models, there is little analysis of the facilitators and barriers to achieving it. Through the use of case studies in both academic and grey literature, this paper serves as an instructive review of the CBT literature to synthesize the key elements of success and the challenges.     

Religious tourism and its management: the hajj in Saudi Arabia

Religion and tourism share a close relationship in which the former motivates travel and is a source of assorted visitor attractions. Pilgrimage is one expression of the ties between the two and the paper identifies key pilgrimage tourism issues pertaining to demand and provision that are discussed within the context of the contemporary hajj. The hajj by Muslims to the cities they deem holy in Saudi Arabia is a distinctive illustration that involves the mass movement of pilgrims every year. Numbers are strictly controlled, but set to rise as the government pursues a policy of expanding space at certain holy sites and encouraging an increase in the supply of accommodation and other amenities as well as enhancing supporting infrastructure. Some projects are very ambitious, leading to questions about whether the pace of development is sustainable. The purpose of the study is to improve understanding of the uniqueness and significance of the hajj phenomenon and illuminate the challenges of managing large‐scale religious tourism events in the changing world of the twenty‐first century. Copyright © 2010 John Wiley & Sons, Ltd.     

Stakeholders' perceptions of tourism development in Cape Verde,Africa

The perceptions of tourism stakeholders regarding the effects of tourism development in their communities are essential in ensuring the proper design and implementation of sustainable tourism development strategies in an area. We designed a survey to gather data about the attitudes of three stakeholders: tourists, residents, and business owners. The respondents were from the island of Sao Vicente in the African archipelago of Cape Verde, which is currently under expansion. The results showed that the three groups positively view increased tourism development in the area, with virtually no differences found between business owners and the other groups, although tourists had a more favourable opinion than residents. Engaging the three groups is essential for the success of tourism development.     

Collaborative commerce in tourism: implications for research and industry

Technology advances enable people to trade and sell their own travel products, which in turn create numerous transformation changes into the tourism industry structure, the nature of tourism products and experiences, the competitiveness of traditional and new tourism players and the process creating (social) value in tourism. This paper investigates the application and implications of collaborative commerce in tourism and provides suggestions for future research.     

The business model and balanced scorecard in creative tourism: the ultimate strategy boosters

Despite the various studies on creative tourism, little managerial frameworks such as a business model and a balanced scorecard are investigated for this new phenomenon. The overall image that emerges from the literature is ambiguous and fuzzy. Also, many activities known as creative tourism experiences may provide new participative experiences but rarely include a creative process. This study covers a whole aspect in designing a feasibility test model for creative experiences based on balanced scorecard through qualitative content analysis and as the essence of that, a Business Model by content validity and clustering analysis. Analysis of data by the mentioned methods reveals that four perspectives and 13 critical success factors are essential for the feasibility of a creative tourism experience. In addition, 22 indicators in 3 main dimensions determine the success of a creative tourism business model. This study is part of a growing body of research focused on discovering hidden aspects of creative tourism.     

The problematic nature of sustainable tourism: some implications for planners and managers

Sustainability is a principle and practice expected of tourism development and management. The uneven performance of sustainable tourism policies and strategies is generating increasing attention and concern, along with a need to better understand sustainability and the problems it presents tourism planners and managers. In this article, we investigate the notion that traditional tourism problem-solving paradigms and approaches are not effective for all of the problems arising in sustainable tourism and explore what new approaches may be required. After a brief, but necessary definition of key concepts, we take a look at the range of problems which can arise in sustainable tourism and review what research has to offer in terms of understanding why some of these problems seem resistant to traditional problem-solving approaches. Following that, we consider the problems of sustainable tourism through a series of three analytical lenses, the Cynefin Framework, Complexity Science and Wicked Problems, to explore what would be required to address the more intractable problems of sustainable tourism. Examples of problems from sustainable tourism are used to illustrate how each analytical lens frames problems, incorporates stakeholder perspectives, and identifies alternative causes, processes and outcomes of problems. We conclude with implications for both theory and practice.     

Socially desirable responding: the case of self-reported values in tourism surveys

This study explored associations between socially desirable responding and self-reported values in tourism surveys. Measures of egoistic values, altruistic values, and biospheric values were significantly associated with self-deception/assertion of positives, but neither with self-deception/denial of negatives nor with impression management. Researchers and marketers may take into account that self-reports of personal values could be distorted by tendencies for self-deception to some extent.     

Pictures and prose: exploring the impact of literary and film tourism

While literary tourism has a long history traceable back to the seventeenth century, the considerable growth of interest and popularity in literary tourism research among academics and the tourism industry has been recognised only since the mid-1990s [Hebert, D. T. (1996). Artistic and literary places in France as tourist attractions. Tourism Management, 17(2), 77–85]; [Squire, S. J. (1993). Valuing countryside: Re?ections on Beatrix Potter tourism. Area, 24, 5–10]; [Squire, S. J. (1994). The cultural values of literary tourism. Annals of Tourism Research, 21, 103–120]. With this in mind, this paper aims to investigate how tourism stakeholders can take advantage of the positive promotional impacts that a book and film linkage can have on specific destinations. It also examines how tourism patterns and trends in these destinations have been subsequently influenced and transformed. Within an exploratory case study mode, special emphasis will be placed on two international case studies (Ireland and Indonesia – in particular Bali) which have been associated with internationally recognised books and their subsequent blockbuster films. The findings suggest that both literary and film tourism have a positive effect on these destinations due to an increased growth in their tourism arrivals once the location was referred to in a book and afterwards used as the setting in the related film. This paper will add to the current knowledge base on film and literary tourism and create an awareness of the strength of this form of tourism for international tourism destinations.     

A classification framework and management approach for the sustainable use of natural assets used for tourism

There is growing concern internationally about how best to sustainably manage natural assets used by tourists. Existing approaches lack a coherent framework around which like‐assets can be clustered and managed consistently. In this paper we propose an integrated framework which provides for a simple‐to‐use asset classification system, management guidelines based on the relationship between importance and fragility of the asset, and a set of indicators based on the pressure–state–response model for monitoring management progress. Copyright © 2004 John Wiley & Sons, Ltd.     

The influence of entrepreneurial talent and website type on business performance by rural tourism establishments in Spain

Entrepreneurs provide the engine of development, especially in economically unstable times. In Spain, rural tourism is undergoing a boom, and the Internet plays a vital role for tourism. This study therefore considers: (i) the importance of entrepreneurial talent for implementing a website; (ii) the relations among entrepreneurial talent, website characteristics and business performance; and (iii) the moderating effect of entrepreneurial experience. Using a sample of 150 rural tourism establishments in Spain, this study reveals how website content affects performance and how experience moderates the relationships between entrepreneurial talent and performance, and between entrepreneurial talent and website design. Copyright © 2010 John Wiley & Sons, Ltd.     

青藏铁路沿线旅游资源开发利用与可持续发展的一致性研究

在深入分析青藏铁路沿线旅游资源开发利用现状的基础上,对青藏铁路沿线旅游资源开发利用与可持续发展的一致性指标进行分析评价,提出了相关政策建议。