The visitors' perception of authenticity at the museums: archaeology versus modern art

The aim of this paper is to analyse quantitatively the visitors' perception of authenticity in two different types of museums: archaeology versus modern and contemporary art. The research is based on 1288 questionnaires collected from June to September 2011 among the visitors of the South Tyrol Museum of Archaeology (ÖTZI) in Bolzano and the Museum of Modern and Contemporary Art (MART) in Trento-Rovereto. Logit models were used in order to estimate the set of independent variables that significantly influence both the perception of the authenticity and the ‘virtual’ choice between the two types of museums considered. The results suggested that the authenticity perception was related to peculiar authenticity-related factors and by specific socio-demographic characteristics of the interviewee, although some common elements emerge. In particular, ÖTZI authenticity is linked to its uniqueness in the world, whereas MART visitors relate authenticity to the museum's building and the perception that it was not just a tourist attraction. The empirical evidence confirms the well-known concept that authenticity perception is a dynamic experience, depending on the peculiar characteristics of the attraction analysed.     

The impacts of the Asian Economic Crises on Asian Airlines: short-run responses and long-run effects

The optimism shared by agencies such as IATA and the Air Transport Action Group on the growth in the demand for air travel has been temporarily derailed by the Asian economic crisis which appears to have dimmed the prospects for growth of many Asian carriers. Prospects for growth and expansion appeared to be excellent and were the driving force in setting the agenda for privatization, liberalization and the formation of new airlines. This paper discusses responses by Asian airlines with respect to redefining the scope of operations, capacity decisions, cost competitiveness, alliances and service decisions. It concludes with an argument that economic crisis appears to have shifted air transport policies in the direction of greater liberalization.     

The Impact of the Asian Financial Crisis on Asian Gaming Activities: An Examination of Las Vegas Strip Casino Drops

Thisstudy examines the impact of the recent Asian financial crisis on Las Vegas casino drops of baccarat and pai gow, two games favoured and mainly played by Asians. The findings of the study lead to the conclusion that the crisis has had a severe impact on Asianplayers' gaming propensity for the two games. The negative impact of the financial crisis on baccarat, the more popular game for Asian players, was much greater than its impact on the relatively less popular pai gow game. The impact of the crisis on the two games' drops was much worse than it appeared to be in an over-time comparison of the actual drops. The unexpected lower baccarat drop, as indicated by the negative gap between its real drop and the predicted drop, reveals that the impact of the crisis on Las Vegas casinos was much worse than indicated by the revenue gap in a previous study. This study suggests that efficient marketing and promotion campaigns should be launched during Asia's recovery if Las Vegas strip casinos want to quickly bring the two games' drops back to normal.     

R-Tresis: developing a transport model system for regional New South Wales

This paper sets out a demand modelling framework for the development of a regional transport and land use model system (R-Tresis), to be implemented for New South Wales (Australia). Traditionally, the focus of such a model system has been major metropolitan areas such as Sydney, where we have developed Tresis (Hensher, 2002). Given the growing concern about regional accessibility to many service classes, there is a need for a modelling capability that can be used to prioritize and guide policy decisions in regions that are often described as remote, rural, low density and small town. In developing a framework that is capable of integrating both demand and supply elements of transportation and land use activity, we recognized the challenges in developing primary data sources, and the high likelihood of a reliance on secondary data sources. This suggested an alternative approach to demand modelling that was not dependent on choice models; namely a suite of continuous choice models in which we capture the actual activities undertaken by each mode on both the demand and supply side at high spatial resolution.     

International tourism and economic development in South Africa: a Granger causality test

One of the major objectives of macroeconomic policies in many developing countries is sustained economic growth, and South Africa has been striving to achieve and maintain this in various ways. One of these is through international tourism. Although international tourism contributes to the growth of many economies, it is in turn, impacted by growth in many developed countries. Real gross domestic product (GDP), international tourism earnings, real effective exchange rate and exports were analysed within a multivariate vector auto regressive model using annual data covering 1980–2005. The main focus of this study therefore was to demonstrate the direction of causality between international tourism earnings and long‐run economic growth of South Africa, among other variables, using Granger causality analysis. The result obtained showed a unidirectional causality running from international tourism earnings to real GDP, both in the short run and in the long run. The error correction mechanism carried out also supported this causality. Copyright © 2009 John Wiley & Sons, Ltd.     

Tourism Perspectives of the Asian Financial Crisis: Lessons for the Future

This paper reviews the causes of the Asian financial crisis,the implications for tourism, and identifies salient lessons that may be employed in dealing with future crises. Written just after the conclusion of the financial crisis, the paper finds that the crisis did not have as great an impact on tourism in East Asia as first feared and observes that tourism may be more resilient to crises than previously anticipated. The paper also notes that the tourism literature has been largely silent on the impact of the crisis and discusses the need for greater analysis of economic issues.     

Tourism Innovation in the Global South: Evidence from the Western Cape,South Africa

A research gap exists for the conceptual strengthening, measurement and analysis of innovation at the tourism firm and systems levels, especially in the context of the global South. This paper investigates tourism innovation in the Western Cape region of South Africa. In particular, the nature and types of innovation by tourism firms and system actors are interrogated. It is revealed that innovation by tourism firms is widespread, albeit is largely incremental in nature. The main contribution of this research is the development of an expanded evidence‐based tourism innovation typology from a cross‐sectoral survey of tourism firms and qualitative interviews undertaken with tourism system actors. In addition, recommendations are provided regarding measurement of innovation in tourism. Copyright © 2016 John Wiley & Sons, Ltd.     

Context sensitive multimodal road planning: a case study in Cape Town, South Africa

Road planning practice relies almost exclusively on parameters related to traffic factors, such as private vehicle speeds and volumes. In many developing countries the requirements for public transport and non-motorised transport are not explicitly integrated into the planning process, despite the fact that these form the primary mode of transport for the majority of the population. This affects the mobility opportunities for these sectors of the population and contributes to poor road safety, especially with regards to pedestrians. The research outlined in the paper posits that, in order to assess the usage and needs of the road holistically, other factors related to the adjacent land uses, socio-economic characteristics of the population the road serves, and the environmental context within which the road is located, factors heavily in how the road is used and should, therefore, be considered within the planning process. The paper describes a methodology to include these factors in the planning of roads. The method attempts to prioritise amongst the five primary road based modes (public transport, car, freight, walking and cycling) based upon a combination of traffic and non-traffic factors. The method employed uses a geographic information system (GIS) based spatial multiple criteria evaluation (SMCE) model with inputs from widely available data sources such as census, household travel surveys, land use and environmental data to arrive at solutions for modal priorities. A case study is conducted along an arterial route in Cape Town, South Africa, providing infrastructure planning recommendations and audit possibilities for the future. Since weighting is an important driver in the SMCE process, a sensitivity analysis is conducted to investigate the effect of alternative weighting schemes on the outputs from the method.     

Institutions,research and development: tourism and the Asian financial crisis

This report examines the repercussions of the Asian financial crisis on regional institutions and on tourism research and development. It is concluded that the importance of regional institutions for the provision of quality information, research and development will continue to grow. In the short term the crisis has lessened the commitment of key intraregional and national institutions to tourism research and development activity, although some useful collaboration between countries within the region has been evident. Asia should re‐emerge as the world's fastest growing tourism region, provided that the countries most affected by the Asian financial crisis do not impose restrictions on tourist movements or turn away from their long‐term commitment to strategies underpinned by research and development. The move by Pacific Asia Travel Association from San Francisco to Bangkok is identified as an important symbol of the role that regional institutions will continue to play in tourism research and development. Copyright © 2000 John Wiley & Sons, Ltd.     

Evaluating European Union structural funding programmes for tourism SMEs: a case from industrial South Wales

This paper considers the evaluation of a programme designed to improve the contribution of tourism to the economy of industrial South Wales. The evaluation of the Network of Excellence for Action in Tourism (NEAT) initiative is compared with recent thinking around two key areas of research into tourism and economic regeneration. First, is the need for alternative (non‐traditional) approaches to evaluation, and second, is the need for effective networks of communication between tourism employers to facilitate the effective demand for skills. This paper analyses the claim that tourism development programmes offer significant advantages other than those commonly identified by funding specifications. Copyright © 2003 John Wiley & Sons, Ltd.     

Workplace sexual harassment: exploring the experience of tour leaders in an Asian context

Sexual harassment is a prominent issue in the workplace; it presents a particular challenge with regard to this sensitive area in the Asian context due to the Asian cultural value. Tour leaders are one of the main components of the tourism industry workforce and are expensive to train in terms of both time/experience accumulation and financial investment. The potential risk of sexual harassment in the hospitality and tourism workplace remains unknown. The purpose of this study was to investigate tour leaders’ experiences of sexual harassment at work and their awareness of the organizational polices/regulations relating to sexual harassment in the workplace. A survey was conducted on the tour leaders in Taiwan and results of the study suggested that gender sexual harassment and seductive harassment behaviour were found to occur more frequently than sexual bribery, sexual coercion and sexual assault. Asian tours leaders tend to adopt extremely passive coping strategies in dealing with sexual harassment incidents. More than half of the tour leaders in the current study were ‘unsure’ whether their affiliated travel agencies had a sexual harassment policy.     

Intangible resources of competitive advantage: Analysis of 49 Asian airlines across three business models

Without sustainable competitive advantage firms have limited economic reasons to exist and will decline. Competitive advantage concerns the factors which provide competitive strength. This paper is based upon the resource-based view which considers firm resources to be heterogeneous and which believes that firms only have a small bundle of core resources irrespective of their overall performance. This research establishes the role of 36 intangible resources for 49 Asian airlines across three business models: network airlines; low-cost subsidiaries from network airlines; and low-cost carriers. It uses the VRIN framework which examines whether resources are valuable, rare, inimitable, and non-substitutable. Research participants distribute points between their chosen seven resources according to their perceived role in firm performance. Resources which meet all four requirements of VRIN are considered core competences and sources of sustained advantage. Across all 49 Asian airlines, the top-three most important resources of advantage are slots, brand, and product/service reputation. While these core resources are predictable, they have not previously been proven within the context of airlines, let alone geographically and by airline model. Results show that the core bundle of resources vary for each model, which helps to explain the difference in performance across models, and that some resources which were expected to be high-ranking, such as organisational culture and customer focus, were not.     

The role of air transport in employment creation and inclusive growth in the Global South: The case of South Africa

This paper investigates the claim that air transport development may be an engine for inclusive economic growth and poverty reduction in developing and emerging countries, using the example of South Africa, a country with high income inequality and rising air traffic volume. A social accounting matrix (SAM) model is adopted to assess the strengths of backward and forward linkages between the air transport sector and the local economy, and a computable general equilibrium (CGE) model is used to estimate the economy-wide impact of air transport expansion in South Africa. The results show that air transport has a significant effect on output, incomes and employment, and that its importance lies in its considerable backward linkage effects. Income and employment effects are found to be unevenly distributed in the economy, the biggest winners being households in the highest expenditure decile, as well as highly skilled labour. It is concluded that unless accompanied by improvements in education and training for low-skilled workers, air transport expansion may lead to a widening of income inequality in South Africa.     

A narrative review of Asian female travellers: looking into the future through the past

Following the rise of tourism in Asia, a growing female travel market has been observed in the region. Nevertheless, limited research has considered the travel experience of Asian women. In response to the dearth of research on Asian female travellers, this study employs a narrative synthesis approach through a postcolonial feminist lens to review the extant literature on Asian female travellers, with the aim to contribute to a cultural understanding of the historical and contemporary travel practices of Asian women. Based on this review, it is evident that Asian women’s travel behaviour is influenced by cultural identities and gender stereotypes. However, existing literature has also demonstrated the agency of Asian women in resisting discriminatory gender practices in tourism, which is represented in the transformation of the identity of Asian female travellers. Accordingly, an agenda for future research is proposed and some implications for the industry are discussed. This study addresses the western-centric and androcentric criticisms in tourism field and provides an alternative reading of women’s travel behaviour from an Asian perspective. This study has contributed to the critical tourism scholarship in Asia and has built an important foundation for future research on Asian female travellers, an area that is not well investigated.     

Tourism and the Southeast Asian Crises of 1997 and 1998: A View from Singapore

Singapore has historically stood out as an economic anomaly among countries in the developing world.Its per capita income was higher than most industrialised countries, its government was relatively uncorrupt, and despite the economic difficulties experienced throughout Asia starting in 1997,it was still rated as one of the safest places in the world for investments. Starting in 1997 and extending through 1998, Singapore was hit by three major crises: the currency turmoil affecting its neighbours (especially Thailand, Indonesia and Malaysia); the El Niño-driven forest fires on Borneo and Sumatra that filled Singapore’s air with brown smoke; and the political and social crises in Malaysia and Indonesia. These three crises brought international, intra-regional and domestic tourism in Southeast Asia to a near stand still. Singapore received some benefits from these problems as currency from neighbouring countries flew into Singapore in search of a safe haven, thereby supporting the Singapore dollar, and ethnic Chinese and others flew to Singapore to escape both the choking smoke from forest fires and the political unrest in Indonesia, and filled Singapore’s hotels. Singapore weathered the varied crises quite well, and ultimately Singapore may emerge in an even stronger position as the economic powerhouse of Southeast Asia.     

Sustainable airport development with performance evaluation forecasts: A case study of 12 Asian airports

This study evaluates airport performance from 2014 to 2021 with actual and forecasted data to help plan airport sustainability and establish sustainable airport development strategies. Eight Chinese airports (PEK, PVG, CAN, SZX, SHA, XMN, HAK, and HKG) and four representative Asian airports (HND, ICN, SIN, and DEL) are studied. Airport performance is evaluated from the process level (i.e. operational processes providing aeronautical service and financial processes providing commercial service) to the airport level using the Network DEA with actual and forecasted data from the grey model. Results indicate that HKG has been and will be efficient for the entire study period. There is an observed trend of an overall efficiency decrease during the forecast period of 2018–2021. This study classifies operationally efficient airports (PEK, HND, and XMN) and financially efficient airports (HAK, ICN, and DEL). Mainland Chinese airports show significantly higher operational efficiency than financial efficiency, and lower rankings in overall efficiency. It is expected that mainland Chinese airports will soon develop beyond the transportation center, possibly towards the aerotropolis, balancing economic, social, and environmental aspects for sustainable development. This study helps airport management to evaluate sustainable development strategies by assessing current and near future conditions affecting sustainability.     

Sustainability of Small-Scale Ecotourism: The Case of Niue,South Pacific

This paper examines whether small-scale ecotourism is sustainable. For the purpose of the paper the term 'ecotourism' has been refined, and evaluation criteria compiled for small-scale community ecotourism comprising of three concepts: environmental sensitivity, socio-cultural appropriateness, and economic viability. The case study of Niue was chosen because it met the initial evaluation criteria, and was used to determine whether small-scale community ecotourism was sustainable. Niue's tourism industry was assessed in the areas of environmental, socio-cultural and economic viability and all three must exist in symbiosis to achieve sustainability. The results of the research show that Niue's tourism industry is sustainable only in environmental and socio-cultural aspects, however, due to insufficient visitor arrivals it is not economically viable. Niue is isolated, reliant on aid and is the most expensive destination in the South Pacific due primarily to the cost and frequency of the air service. Niue can increase its visitor numbers to achieve economic viability, or attract higher spending visitors to the island. Care must be taken not to exceed the island's carrying capacity, which would cause negative environmental and socio-cultural impacts. A balance needs to be made between the three concepts to achieve sustainability, with careful planning and monitoring.     

Immigrants and transport barriers to employment: The case of Southeast Asian welfare recipients in California

Increasing international migration has prompted public officials to develop policies to better integrate foreign-born residents. While scholars have shown the positive relationship between access to transport and economic outcomes among low-income adults, very little is known about this relationship with respect to immigrants. This study examines transport and employment rates among low-income adults focusing specifically on Southeast Asian refugees. The findings show the importance of automobiles across all racial and ethnic groups. Southeast Asians, however, report the greatest difficulty with their travel largely because they face auto-related problems including the age and unreliability of their vehicles. These findings suggest the need for both universal and group-specific policies for addressing the transport needs of the poor.     

Analyzing the Performance of the South Tyrolean Hospitality Sector: A Dynamic Approach

This paper analyzes the dynamic efficiency of the hospitality sector in the province of Bolzano (Italy) to identify similar behavior of firms across the period 2002–2008. A data envelopment analysis is run as a basis to analyze the efficiency evolution of the firms by employing two complementary measures of distance (i.e. correlation and average distances). Via a hierarchical clustering approach, results show the existence of homogeneous groups with similar dynamical characteristics. Structural factors (e.g. size, number of stars and sub‐sector of activity) are found to affect the evolution of hotel efficiency over time. Policy and management implications are drawn from the present analysis. Copyright © 2013 John Wiley & Sons, Ltd.