Dark tourism through the lens of attachment theory and domestic tourists

This study explores the factors that affect domestic tourist attachment to dark tourism destinations by developing a hybrid model using several methods, including structural equation modeling (SEM) and fuzzy analytical hierarchy process (FAHP), predicated on attachment theory. The study collected data from 60 tourism experts and 622 domestic tourists. The study found that tourist motivation, national identity, tourism impacts, and destination attachment are all crucial factors that explain domestic tourist behavior towards dark tourism. The results of the mediation analysis indicate that destination attachment mediates the relationship between tourist motivation, national identity, and negative tourism impact with tourist satisfaction. The FAHP results show that place identity has the highest influence while place dependence has the lowest influence in shaping domestic tourists' selection of dark tourist destinations. The study's findings provide valuable insights for tour operators and destination managers to meet domestic tourists' expectations of dark tourism, adding to the existing knowledge related to the factors that impact dark tourism.     

Understanding visitor's motivation at sites of death and disaster: the case of former transit camp Westerbork,the Netherlands

This study begins to fill the gap in research of people's motivations to visit sites of death and suffering and to contribute to a deeper understanding of dark tourism consumption within dark conflict sites. The article aims to examine the motivations of visitors to former transit camp Westerbork as an iconic dark site in the Netherlands. The research process involved a self-administered survey questionnaire filled by 238, randomly selected Dutch visitors. Data are analysed by means of exploratory factor analysis to decide upon the relevant factors for representing the motivations of visitors to Westerbork. The findings show that people visit Westerbork mainly for ‘self-understanding’, ‘curiosity’, ‘conscience’, a ‘must see’ this place and ‘exclusiveness’. This is the first study to examine visitors’ motivations to Westerbork as a dark site. Most research on visitor motivations is not based on empirical data, but on theoretical research.     

Tourist satisfaction and the souvenir shopping of domestic tourists: extended weekends in Spain

The satisfaction dimensions of domestic tourists when buying souvenirs are studied in relation to the overall satisfaction of the same tourists, a theme that has received little attention in the prior scientific literature. The research data were gathered from interviews with domestic tourists visiting Seville over an extended weekend. The results show that souvenir shopping satisfaction consists of four factors: internal attraction, service differentiation, service provision and external attraction. The last two, moreover, influence the overall tourist satisfaction rates. A discussion of these results and their implications help contribute to a better understanding among both scholars and practitioners of tourist satisfaction.     

The impact of crime on tourist arrivals in Jamaica

This paper examines the relationship between tourist arrivals and changes in the crime rate in Jamaica over the period 1962–1999. In particular, it uses a transfer function to account for variations in total arrivals and arrivals from the European market, owing to changes in the crime rate. The transfer function allows for the modelling of the immediate and delayed effect of crime rates on tourist arrivals. The paper finds first that although crime rates have a negative impact on tourism arrivals in both markets, it is of greater concern in the European market. Secondly, the impact of crime in the overall market is relatively small, because of increased advertising and promotion and the growth of all‐inclusive hotels. Finally the level of crime, especially violent crime, has to be reduced, because although the number of crimes against tourists has declined, high violent crime rates tend to raise concerns among tourists seeking a destination. Copyright © 2003 John Wiley & Sons, Ltd.     

The impact of destination attributes on Muslim tourist's choice

The success of marketing destinations for Muslim tourists could be guided by observing Islamic teachings in tourism activities. This study is a trial to explore which Islamic attributes of destinations could be used a base for tailoring Halal tourist packages. Qualitative data were collected by conducting two focus group discussions and fifty three interviews in Malaysia. Two major aspects are identified which may attract Muslim tourists. Some suggestions are also presented to satisfy Muslim tourists. Copyright © 2010 John Wiley & Sons, Ltd.     

Estimating the effects of regional political climate on Russian tourists to Spain

Regional political climate has become an increasingly significant force influencing travel behaviour in many tourist destinations. This paper attempts to address impacts of regional political stability on Russian inbound tourism into Spain within a demand model framework and using a cointegration approach. The results show that visa openness as well as political instability and civil unrest in substitute destinations attract more Russian tourists, boosting economic growth and reducing unemployment rates in Spain. On the contrary, international political confrontation results in disadvantage to Russian tourism demand to Spain.     

Rethinking authenticity and tourist identity: expressions of territoriality and belonging among repeat tourists on the Greek island of Symi

This paper approaches the subject of tourist identity from an anthropological perspective, arguing for a culturally contextualized analysis that focuses on the interactive and processual nature of these constructions. Specifically, it explores the processes by which repeat tourists on the Greek island of Symi construct their identities as tourists in relation to the place of their vacation experience, local residents and other tourists. It highlights the competitive and often antagonistic way in which these tourists – drawing on ideas about authenticity and demonstrating sympathy with local concerns – seek to incorporate the island as an aspect of their own personal identities and, similarly, create a form of ‘local’ identity in Symi. The picture of tourists that emerges in this case study contrasts sharply with standard analytical formulations that portray tourists as transient and liminal figures, defined almost exclusively by their vacation preferences and experiences, and constituting a category of people that is clearly distinguishable (practically and ideologically) from local residents. As a consequence, it argues for an approach to tourist identity that seeks out linkages between tourists and locals, and which looks more broadly at the views and experiences of tourists beyond the time and space of the vacation.     

Giving voice to heritage tourists: indicators of quality for a sustainable heritage experience at Petra,Jordan

ABSTRACT

The tourist experience should be placed at the heart of management and planning process to achieve the goal of sustainable heritage tourism. The concept of indicators and standards of quality, which emerged in the field of natural resources and outdoor recreation management as a conceptual framework for understanding visitors’ experiences, has been widely applied in nature-based parks rather than cultural heritage sites. This study applies the concept of indicators to heritage experience at Petra Archaeological Park in Jordan. Qualitative interviews were conducted with 29 tourists to understand the tourist experience at the park, and to formulate indicators of the tourism experience. Results suggest that cultural and natural scenic value, crowding, attractions accessibility, vendor persistence, and odor of animals waste are potential indicators for the tourism experience at the park. Related management implications and recommendations are also discussed.     

The preferences of tourists in their expectations of chateau gardens: a Central and Eastern European perspective

As most of the chateau gardens and parks in Central and Eastern Europe have been neglected or misused, there is a strong need for their transformation. This transformation has become even more important now due to the growing competition in the tourist destination market. The chateau gardens are at the crossroads of choosing the variant of their future development. Tourism of this kind is able to maintain its original features and it can also find new commercial uses. The aim of this paper is to identify the demand segments and to assess the relation of the visitors to the elements that form the character of a chateau park. We have succeeded in identifying three motivating factors for tourists in the making their choice. While some types of use are mutually complementary (knowledge and relaxation), other types are not used as much (amusement). The introduction of an entrance fee implies that there will be a change in the preference for those parks with the presence of peacocks and ducks, as well as the outdoor collections of plants including both French and English style gardens and they are equipped with detailed information board.     

Embedded and exposed: exploring the lived experiences of African American tourists

ABSTRACT

The United States is experiencing a shift in racial demographics. Recent projections suggest that minority groups will make up over 40% of the country’s population by 2050. Such increases have made the topics of race, ethnicity, and culture an important area of study for researchers and tourism professionals alike. Existing explanations of differences in African American travel suggest that decisions are made due to marginality or ethnicity. Because travel preferences may be a byproduct of learned behaviors passed down through generations, it is imperative to understand both current and historical aspects of leisure behavior. In this qualitative study, the narratives of 12 African American tourists provided information which suggests that marginality, ethnicity, and issues related to discrimination impact their tourism-related attitudes and behaviors. Capturing the voices of African American travelers offers a more inclusive understanding of their travel experiences and insights into the relationship between race and tourism.     

The influence of service performance and destination resources on consumer behaviour: a case study of mainland Chinese tourists to Kinmen

This paper draws upon the responses of 603 mainland Chinese tourists in Kinmen and attempts to understand their consumer behavior on the aspects of intentions, preferences, decision‐making process, satisfaction, and willingness to revisit. Variables such as service performance and destination resources that affect visitor's satisfaction are also tested. The findings reflect a ‘myth of mysteriousness’ of mainland Chinese visitors to the destination and suggest that it is essential for the market segmentation to participate in the tourism planning of Kinmen to develop an integrated policy for promotion and marketing, in order to enhance consumers' interest. In addition, this research has implications for tourism planning in Kinmen and provides references for other destinations striving for tourists from mainland China. Copyright © 2008 John Wiley & Sons, Ltd.     

The tourist experience of domestic VFR travellers: the case of Hungary

Visiting friends and relatives (VFR) is the main driver of domestic travel in many countries. This study is one of the first to analyse VFR travel from a perspective of tourist experience. This study aims to investigate the complex dynamics behind VFR-related travel, especially in aspects of trip activities and tourist experience formation. Based on a survey (N?=?879) examining domestic VFR travellers’ trip activities in Hungary, the paper discusses the formation of a tourist experience in context of short-haul domestic VFR travel, especially the role of influencing factors. The results reveal differences between the segments with trip motivation of visiting friends (VF) and visiting relatives (VR) – the two main types of VFR tourists. It was found that independent variables such as VF, staying for longer and participating in leisure and tourism-type activities have a positive effect on tourist experience evolvement; however, factors such as VR, being rather passive during such a visit and focusing on social acts and bonding negatively affect the formulation of a tourist experience. The paper’s novelty and uniqueness lies in applying a new perspective of analysing and discussing VFR travel: the theoretical concept of tourist experience formation.     

The attraction of islands: travellers and tourists in the Cyclades (Greece) in the twentieth and twenty-first centuries

Islands have long acted as projection surfaces of ever-changing desires. Tourism organisations have drawn most vigorously upon the paradise metaphor in an attempt to position modern island holidays at the forefront of our minds – regardless of an island's location. Tracing the most recent history of our island-longing and illuminating the use of the island metaphor by tourist organisations is the aim of this article. A short account of the history of tourism in Greece (especially the Cycladic Islands) provides the backdrop to an in-depth picture and text analysis of nine official English and German tourist guides to the Cyclades, as well as the English-speaking version of the official Cyclades website. Images and text are coded according to pre-determined themes and contrasted with each other. Investigating islands from the perspective of tourists and tourist organisations, it becomes apparent that the official brochures draw on established island tropes and stereotypical island imagery as a means to attract travellers, and thus follow a long-established pattern of what Western culture considers unique for island locations. Dissonances, however, are emerging as our longing for island locations is contradicted by our need for ease and speed of access, thus negating the sought-after quintessential ‘islandness’.     

Beyond the journey: the lasting impact of culinary tourism activities

In general, food tourism research has focused on tourist behaviour prior to or during trips, as well as food tourism development and marketing from a destination perspective. This exploratory study investigates food tourism from a broader context to determine if food tourism activities may impact attitudes and future behaviours. Data from a nine-country survey indicate that food activities likely impact trip satisfaction and influence intention to return and likelihood to recommend a destination. Food experiences are connected with memory, and these food experiences and souvenirs may influence destination image and lead to future purchases. Suggestions are provided for further research.     

The willingness of heritage tourists to pay for perceived authenticity in Pingxi,Taiwan

Authenticity plays an important role in heritage tourism. Previous studies have employed secondary data to assess the value of authenticity. This study goes further and empirically measures the intrinsic value of authenticity directly by integrating both qualitative and quantitative methods. The study was conducted in Pingxi, Taiwan and used open-ended questions to guide respondents to construct their own perceived authenticity. The respondents were asked whether they were willing to pay for what they had described. Four hundred and three valid responses were obtained. By using the dichotomous choice method and logistic distribution function, the willingness to pay (WTP) was estimated as NT$233. The study compiled 15 items to measure perceived authenticity based on previous literature and on-site visitor surveys. Three factors were derived by employing exploratory factor and confirmatory factor analyses. Discriminant analysis showed that intra-personal authenticity has a greater impact on WTP than object-related and inter-personal authenticity. This study might be the first empirical study to propose three independent concepts of authenticity, and to estimate the intrinsic value of perceived authenticity. The paper concludes suggestions that contribute both to theories of authenticity and applications by heritage management agencies.     

Local community perceptions of disaster tourism: the case of L'Aquila,Italy

Despite increasing research in dark tourism, few attempts have been made to explore local community perceptions of becoming the object of the dark tourist gaze, an issue that is of particular relevance at disaster sites given the potential sensitivity of local people to the intrusion of tourists in the aftermath of a disaster. This paper addresses this significant gap in the literature. Based on research undertaken in L'Aquila, an Italian city that in April 2009 suffered a devastating earthquake, it explores the responses of members of the local community to their city becoming a dark (disaster) tourism destination. In so doing, it reveals an evolving response towards tourism that not only contradicts traditional understandings of resident perceptions of tourism, but also points towards how appropriate responses to disaster tourism might support the disaster recovery process.     

Tourism as public culture: Horne's ideological commentary on the legerdemain of tourism

In 1992 Donald Horne–respected Australian author of The Lucky Country, The Great Museum… and The Public Culture…–produced an entertaining but enlightening work (The Intelligent Tourist) on the role and function of tourism as the modern form of secular pilgrimage. In this text, Horne perceptively explored tourism as public culture –the fashions by which governments and interested parties capture national capitals, towns, villages, museums, art galleries, ancient temples, monuments, festivals and other interpreted performances in order to project the celebrated narratives and/or the ordinary vistas of a given people, its places, and its pasts. In 1994, King reviewed Horne's examination of the makebelieve of public culture in tourism, but appears to have overlooked much of the subtle insight with which Horne examined the objectifications and inspected the commodifications of contemporary tourism, and the exteriority of various tourism presentations. Horne's powerful scrutiny of intelligence-making in the articulations of tourism warrants fuller critique; this current paper therefore recrystallises Horne's work to highlight not only the skilled legerdemain of tourism practitioners in manufacturing preferred versions of public culture, but also the rich and acerbic insight that Horne himself brings to analyses of the ideological ‘power’ of invented presentation in tourism. Thereby, the paper attempts to distill a number of large issues on evocative material symbolism that Horne insists are central to the normalisations at work today in the projected public culture of post-modern ‘nationalist’ tourism, where that representation of tourism serves as a coding machine in the interests of certain or various priviliged groups.Copyright © 1999 John Wiley & Sons, Ltd.     

Colonial tourism in Victoria,Australia, in the 1840s: George Augustus Robinson as a nascent tourist

Using the private journals of George Augustus Robinson as a lens, this paper is concerned with generating insights into the emergence of tourism in colonial Victoria, during what Towner calls its ‘tourism era of discovery’. Robinson was the Chief Protector of Aborigines and is generally regarded as the most travelled man in Victoria in the 1840s. Robinson was reconstructed as a ‘nascent tourist’ whose gaze was mediated by British conventions of the picturesque and panoramic, confirming that new world tourism in Australia in the nineteenth century is rendered in old world paradigms. The role played by private landholders in creating ‘nascent private tourism’ and the nexus between explorers, travellers and tourists were also highlighted. Copyright © 2010 John Wiley & Sons, Ltd.     

Developing metropolitan tourism on the fringe of central London

The paper examines the growth of a ‘new tourism area’ in Islington, north London — a locality that lacks a large attraction, acknowledged distinctive heritage and has not been planned as a destination. We review supply side changes and link them to the recent literature on economic and spatial trends in cities, particularly the role of amenity. We report on a survey of Islington visitors that shows they are drawn by distinctive qualities of place rather than particular attractions. The visitors have characteristics that distinguish them from visitors to London as a whole, but we speculate that they have similarities to Islington workers and residents in their search for amenity, entertainment and high‐level consumption services. In the final section of the paper we explore the consequences of our findings for understanding the growth of urban tourism. Copyright © 2004 John Wiley & Sons, Ltd.     

Restoring tourist confidence and travel intentions after disasters: some insights from a rejoinder to a series of unfortunate events in Malaysian tourism

Many countries face a decline in tourist confidence and reduced travel intentions after disasters. However, Malaysia – a country that experienced a series of aviation tragedies throughout 2014 – encountered an overall increase in inbound tourists and monetary receipts. This article more closely examines the effects of these unfortunate events on Malaysian tourism and identifies several strategic avenues that can contribute to restoring tourist confidence and reigniting tourist interest in travelling to disaster-stricken countries.