Tourists’ happiness: are there smart tourism technology effects?

The purpose of this study is to develop a research model demonstrating tourists’ value-seeking processes through the tourism services and travel experiences of a destination. The model suggests that tourist happiness is assessed by tourists’ perceived experiences, which are formed by two motivational values: smart tourism technology (STT) and destination value. Despite a large quantity of research attention on destination tourism, the relation between tourists’ destination experience and STT has been less enthusiastically studied. Therefore, this study proposes to test an integrated model with attributes of STTs and destination values that contribute to tourists’ life happiness. The results of this study, from a survey of 191 foreign tourists in Seoul, South Korea, indicate that tourists are likely to put more value on what they perceived from their destination travel experiences than what they perceived from their experiences with STT services when they evaluate their overall happiness. Theoretical and practical implications are discussed.     

Craving alterreal authenticity through the post-postmodern lens: An experimental inquiry

This research takes a post-postmodern stance to investigate tourists' predisposition toward alterreal authenticity (i.e., altered reality). It draws on Schachter's two-factor theory of emotion to highlight a model that examines the effects of authenticity and cultural difference, and their interactions on cultural-heritage consumption, through a field experiment. Results point to a two-step mechanism in authenticity negotiation in which psychological arousal is diffused through exposure to authenticity stimuli followed by cognition of the arousal situation conditioned upon tourist cultural background. This research not only heeds the call from the literature to enrich the methodological silos in authenticity discourse through causal inferences; it also provides early empirics to the post-postmodern view of authenticity, which conjectures means for tourists to imaginatively authenticate their experiences.     

Third world tour landscapes

This paper focuses on landscapes experienced by tourists on package tours to India. It examines how structure and content of 13 package tours create landscape experiences for the mass tourist which have little coincidence with the experiential reality of India. In this case, package tours encapsulate the visitor in vehicles and hotels in isolation from authentic environmental stimuli. Tours also direct tourists toward northern cities at the expense of southern and rural culture realms. Modern urban settings overshadow traditional ones and itineraries stress monuments to the past over current, every-day events and activities. Thus the tourist on a package tour, although inside India, is rendered an outsider to Indianness.     

旅游者恢复性环境感知的结构模型和感知差异

旅游者对恢复性环境的感知是旅游者对旅游目的地的一种综合性体验,是旅游者与旅游地环境相互作用的结果。文章以九寨沟国内旅游者为研究对象,基于一致性、新奇、迷人、逃逸和兼容性5个维度,探讨了旅游者恢复性环境感知特征及其差异,检验了恢复性环境感知维度间的影响关系。研究结果表明:(1)由一致性、新奇、迷人、逃逸和兼容性5个维度组成的恢复性环境感知量表具有较好的信度和效度。(2)九寨沟旅游者的恢复性环境感知在一致性、新奇和兼容性等3个维度上存在一定差异。(3)恢复性环境感知的5个维度间并不是独立的,而是一种具有影响关系的结构。一致性维度对新奇、迷人、逃逸和兼容性维度具有显著的正向影响,新奇维度对迷人、逃逸和兼容性维度具有显著的正向影响,表明旅游者恢复性环境感知是一个渐进式的心理感知过程。     

The sensory dimension of tourist experiences: Capturing meaningful sensory-informed themes in Southwest Portugal

Sensory aspects of destinations have recently been in focus as an important dimension in the process of facilitating positive tourist experiences. The countryside embraces local resources rich in multi-sensory stimuli that could be utilized in the planning and marketing of appealing tourist experiences addressed to segments of tourists, while fitting sustainable local development. This study follows a holistic approach to the five external human senses, aiming to capture meaningful sensory-informed themes adequate for segmenting rural tourists. A self-administered survey in four languages was collected from 181 tourists in Southwest Portugal. A multiple correspondence analysis suggests four sensory-informed themes, tentatively named generic beach-related experience, nature-based experience, balanced experience, and rural experience. The proposed themes correspond to a four-solution cluster of tourists presenting different profiles. The largest segment (73 tourists) corresponds to the rural experience, regarding which tourists mainly refer to the taste of local food and the smell of fresh air.     

Influence mechanism of tourists' impulsive behavior in E-sports tourism: Mediating role of arousal

While e-sports tourism has gradually become popular among young adults—especially with China’s e-sports industry in full swing—certain problems have emerged with this new type of tourism. This study uses arousal theory as a basis for exploring the influence mechanism of e-sports tourists' impulsive behavior in Chinese collective culture. A sample of 562 participants in China were surveyed online to test the research model, which included 10 hypotheses. The empirical results indicate that: Firstly, the system quality of the Information System (IS) success model and the human stimuli influence arousal; secondly, tourists' motivation for e-sports tourism, group honor concerns, and identity in the Chinese context also positively affect arousal, and then influence impulsive behavior; and thirdly, arousal has a mediating effect between the environmental stimuli (except information quality) and impulsive behavior. This paper innovatively proposes that the physical and psychological elements of environmental stimuli could significantly affect arousal levels, thus in turn influencing impulsive behavior in e-sports tourism. Furthermore, the conclusion section discuses practical suggestions for the organizers of e-sports tournaments, such as adjusting environmental stimuli to achieve optimal arousal levels.     

Segmentation by recreation experience in island-based tourism: a case study of Taiwan's Liuqiu Island

This study expands the profile characteristics of island-based tourists by assessing recreation experiences. In so doing, it aims to elucidate the market segmentation of island-based tourists by assessing the recreation experiences of tourists at Liuqiu Island in Taiwan. A total of 481 useable questionnaires were obtained and analyzed. The analytical results indicate that tourists can be segmented into four clusters according to their recreation experiences: multi-experience recreationists, aestheticists, hedonists and knowledge seekers. These four different tourist segments performed significantly differently in terms of environmentally responsible behavior (ERB). The market segmentation introduced in this study can be helpful for elucidating tourist experiences and ERB implementation. Understanding tourism experience preferences will help managers develop marketing strategies and design tourism products to meet tourists’ needs. This study's findings could be used to provide different strategies for different segments of tourists. To help manage natural resources, managers should design their environmental programs to encourage different segments of tourists to participate in ERBs. We provide valuable managerial implications for the sustainable development of island-based tourism.     

Yugoslavia: tourism in a socialist federal state

This article presents an overall assessment of Yugoslavia's tourist industry and its evolution since the mid-1960s, including its impact on the Adriatic coast. The developing economic significance of the tourist trade for Yugoslavia is reviewed with particular reference to foreign exchange earnings. Data are presented to illustrate the origin, expenditure and accommodation of foreign tourists; and they highlight contemporary problems associated with the emergence of a largescale tourist infrastructure. Yugoslavia's tourist industry had matured by the mid-1980s—not without causing some problems of environmental deterioration. At the same time the population of the Dalmatian coast islands has declined despite the development of tourist facilities.     

旅游信息服务视阈下的智慧旅游慨念探讨

智慧旅游的丰富实践使研究者不断思考“什么是智慧旅游”的问题,而对这个基本问题虽有很多解答但仍然需要进行探索。文章试图通过对国内外有关智慧旅游的概念进行了梳理,建立起以旅游信息服务为基础的智慧旅游的基本概念,即把智慧旅游定义为旅游者个体在旅游活动过程中所接受的泛在化的旅游信息服务。该定义旨在强调智慧旅游以旅游者个体为核心、以信息服务为载体的支撑体系,以泛在化作为核心内涵,以旅游者行为方式、旅游业营销方式、管理方式和服务方式的根本性变化为主要外延,并据此对国内外智慧旅游概念进行了全面评价。文章的价值在于将智慧旅游的概念与旅游信息化（特别是旅游信息服务）有机结合,既承上启下又能开启智慧旅游发展的新思路。     

Selfie-taking as touristic looking

This paper reconceptualises the tourist gaze as facilitated by smart phones and social media, with a focus on selfies. It presents selfie-taking as a new way of touristic looking in which tourists become the objects of the self-directed tourist gaze. The paper suggests that the practice of selfie-taking in tourism is constituted by othering, stylized performing and producing/consuming visual culture of the self. Through these processes, tourists are able to ascribe the characteristics they otherwise associate with tourist sights onto themselves. Rather than fetishizing the extraordinary at the tourist destination, tourists seek to capture the extraordinary within themselves. Traditional tourist sights and attractions take on different relative importance.     

旅游者恢复性环境感知与游后行为意向——影响机制和边界条件

游客恢复性环境感知作为联结旅游体验和健康的重要环节,是游客与旅游地环境交融形成的综合性体验,是游客管理研究的新视角,但游客恢复性环境感知对游后行为意向的积极效用还未得到深入理解。文章从注意恢复理论出发,应用Mehrabian-Rusell模型,探讨游客恢复性感知、满意度对游后行为意向的影响及游客涉入的调节作用。通过问卷调查收集数据,得到547个有效样本,使用结构方程建模。研究发现:游客功能类恢复性感知(一致性、新奇)正向影响情感类恢复性感知(迷人、兼容性、逃逸);兼容性比迷人对满意度的正向影响更大;新奇比逃逸对游后行为意向的正向影响更大;兼容性与满意度在"一致性、新奇-游后行为意向"的结构中有多重链式中介作用;迷人、兼容性对满意度的影响受游客涉入的正调节。游客恢复性感知对游后行为意向的影响过程表现为"环境刺激认知-情感-意向"三阶段传递机制。最后讨论了上述发现对目的地营销与管理的启示。     

The determinants of Italian domestic tourism: A panel data analysis

In this study, a GMM panel data estimation is used to investigate the main determinants of Italian domestic tourism demand as measured by regional bilateral tourism flows. The analysis is developed both at aggregate level and for the two traditional macro-areas of the country, namely Centre-North and South. For the whole nation, the importance of traditional economic variables in determining domestic tourism flows is confirmed. However tourist actual choices appear also to be influenced by past experiences and by regional differences in the quality of the wider environment. Additionally it appears that, for Italian tourists, domestic and international destinations behave as substitutable goods. The sub-sample analysis highlights some interesting differences between macro-areas. In particular, southern tourists appear more responsive to income variations, and less sensitive to prices differentials than their northern counterparts. Moreover, the degree of competition between domestic and outbound trips is higher in the South. Finally, southern tourists seem to be more influenced by environmental attributes while northern tourists are more sensitive to cultural activities.     

What determines international tourist arrivals in India?

Using data for 18 major tourist originating countries to India from 2001 to 2015, this study examines the major determinants of international tourist arrivals in India. The results indicate that past experiences of the tourists, per capita income in the tourist originating country, relative costs of living between India and the country of origin, and the level of infrastructure development in India are key determinants of international tourist arrivals in India. Furthermore, both transportation and communication infrastructure are important in attracting tourists to India. In particular, evidence suggests that availability of road and air network and telephone connections has favourable impacts on international tourist arrivals in India. These results are robust to the inclusion of additional variables. These results have important policy implications.     

Conflicting preferences among tourists and residents

In this paper we present the results of a choice modelling (CM) experiment designed to estimate preferences of residents and tourists in Alghero, Sardinia (Italy). In 2004 Sardinia’s regional government introduced a set of reforms on coastal development and environmental protection that had important consequences for the tourism industry. The CM experiment took place in 2006, and aimed to study both resident’s and tourists’ preferences regarding the 2004 reform and other tourist development alternatives. We also assess the hypothesis that the perceived social and environmental effects of tourism differ among classes of respondents. The analysis indicates that there are conflicting preferences within the host community as well as between the host community and tourists. This creates a mismatch between residents’ supply and tourists’ demand of recreational services that needs to be addressed to promote the best tourist development strategy. It also shows that the 2004 reform is not such an effective strategy as it matches neither resident’s nor tourists’ preferences.     

Eudaimonic tourist experiences: the case of flamenco

In recent years, participation in flamenco, as a cultural art form, has gained momentum within Spain and internationally. Engagement in flamenco music and dance workshops in Spain has also become an increasingly significant tourism activity. Despite this trend, little research has looked into the nature of leisure experiences of flamenco. This paper seeks to address this knowledge gap by exploring how tourists experience flamenco music and dance courses in the city of Seville. Through a grounded theory research strategy in which in-depth interviews were conducted with 20 participants, the study reveals that four key themes characterise tourists’ experiences of flamenco. These are: the social and physical environment, which refers to physical flamenco spaces in Seville and tourists’ interactions with instructors and peers; secondly, the experience of challenge, characterised by hardship and sacrifice in the pursuit of flamenco; thirdly, activation of the sensual body or a sense of arousal; and lastly, an intrinsic and deep desire for self-discovery. The study demonstrates that the flamenco tourist experience strongly contributes to self-realisation and fulfilment of those who engage in it, or in other words, that the flamenco tourist experience is eudaimonic in character. The interview findings were linked to literature on self-realisation, self-fulfilment, true self, stress-related growth and related eudaimonic themes. Eudaimonia, or a sense of personal expressiveness and self-realisation, has not been previously established in this context. Therefore, the research findings provide a theoretical understanding of what a eudaimonic tourist experience of dance and music may look like.     

Tourists' perceptions of environmentally responsible innovations at tourism businesses

This paper investigates tourists' perceptions of environmentally responsible practices by tourism businesses by analyzing the attitudes of tourists toward “green” innovations in tourist places. It was hypothesized that tourists who were more strongly motivated by nature-oriented experiences would perceive environmentally responsible practices as more valuable than tourists less motivated by nature-oriented experiences. The study is based on a survey of individuals who visited the Arizona Welcome Center in northeastern Arizona and the Chamber of Commerce offices in Holbrook and Springerville, Arizona. As expected, visitors with a stronger nature orientation had more positive views of environmentally responsible practices by tourism businesses than tourists not nature-oriented. They felt such innovations are important and valuable.     

The embodied tourist experiences of people with vision impairment: Management implications beyond the visual gaze

This paper reports the findings of a qualitative study that investigated the embodied tourist experiences of 40 people who are vision impaired. The study, informed by the concept of “embodied ontology”, explored the corporeal and socially constructed experience of tourism. The findings highlighted the benefit of holidays for the participants and de-centred the “visual gaze” in the tourist experience. The quality of the tourist experience related to participants’ feelings of inclusion or exclusion in terms of their access to information, experience of wayfinding, travelling with a guide dog, and the knowledge and attitudes of others. It was evident that participants needed to manage their tourist experiences closely and constantly. The paper concludes that the tourism industry and community must understand the multi-sensory nature of the tourist experience if quality accessible experiences are to be available for tourists with vision impairment. Provision of multi-sensory experiences also enhances the experiences of sighted tourists.     

The influence of recreation experience and environmental attitude on the environmentally responsible behavior of community-based tourists in Taiwan

This study examines the relationships between recreation experience, environmental attitude, and the general and site-specific environmentally responsible behavior of tourists at Taomi and Smangus in Taiwan. The first is an agriculturally based community and the second home to one of Taiwan's ethnic minorities. A total of 862 usable questionnaires (432 for Taomi and 430 for Smangus) were collected in this study. The empirical results indicate that recreation experience is positively and significantly related to environmental attitudes among tourists. Environmental attitudes are also positively and significantly related to general and site-specific tourist behaviors and mediate the relationship between recreation experience and environmentally responsible behavior. The paper contributes to the literature by examining the structural linear relationships between recreation experience, environmental attitudes, and environmentally responsible behavior. This study suggests that tourism destination providers should provide pro-environmental activities, ecotourism experiences, and interpretations of environmental issues to enhance tourists' environmental attitude and general and site-specific environmentally responsible behavior, thereby potentially reducing the adverse environmental effect produced by tourists during daily life and at tourism destinations. Reducing the adverse environmental effect of tourism destinations will benefit the development of sustainable community-based tourism.     

Theory of planned behaviour: predicting tourists’ pro-environmental intentions after a humpback whale encounter

Nature-based experiences can contribute to individuals’ connection to nature and intentions toward sustainable environmental behaviours. Conservation psychology can use tourism as a platform to modify tourists’ intentions and behaviours regarding key marine threats such as single-use plastics. This study examined changes to pro-environmental intentions, particularly regarding plastic use, in 267 nature-based tourists from Australia and Tonga who completed a whale watching/swim experience. A theory of planned behaviour (TPB) framework was used incorporating moral norms and environmental identity, which have been previously implicated in explaining pro-environmental actions. This study found that including moral norms in the TPB model significantly increased the ability to predict pro-environmental intentions. Further, when controlling for the TPB and moral norm variables, environmental identity explained a further 15% of tourists’ pro-environmental intentions. The findings suggest the original TPB model may be less suitable within a marine conservation context. Collectively, positive nature-based experiences, environmental identity, and moral norms are important in understanding tourist’s intentions to engage in sustainable environmental behaviours.     

Investigating the motivation–experience relationship in a dark tourism space: A case study of the Beichuan earthquake relics,China

This study identifies implications of dark tourism and describes how tourists and destinations, which are principal collateral cores, define what constitutes “dark” travel. The study also examines the dimensions of dark tourism motivation and experience and finds that the former partly affects the latter. The exploratory factor analysis and confirmatory factor analysis aimed to examine why tourists approach and engage with disaster sites and how such experiences may affect tourists motivation and emotional reaction. It is the first paper that applies structural equation modelling to dark tourism research. We focus on the causal relationships between dimensions of motivation and experience, and the relationship that the emotional reactions effect on tourist experiences. We find that the curious visitors are likely to engage cognitively by learning about the incident or related issues and tourists' emotional reaction to the “dark” space influence more heavily emotional tourist experiences than cognitive experiences do.