构建学习型组织的理论模型与方法

学习型组织是21世纪成功企业的管理模式,构建学习型组织是企业竞争与发展的需要.本文应用构建学习型组织的概念框架,在组织总体规划方面、组织内部环境营造方面、以及具体的学习方法等方面提出了一些有效地构建学习型组织的建议.     

略论学习型组织

本文通过学习型组织的含义、学习型组织的特征及如何建立学习型组织的论述,阐明了学习型组织对激发企业创新活力的重要作用。     

中国国有企业学习型组织建设现状研究

以部分国有企业的学习型组织建设状况为例进行了调查和分析 ,最终的测量和分析结果表明 :样本企业在一些方面已经具备了学习型组织的基本特征 ,但还没能完全达到学习型组织的标准 ,大部分企业目前仍处于准学习型组织的状态 ,少数企业达到初级学习型组织     

解析"学习型组织"--上海明德学习型组织研究所所长张声雄教授访谈录

"学习型组织"是当今世界最前沿的两大管理理论之一."学习型组织"的真谛,可概括为:它是全体成员能全身心投入到持续增长的学习力的组织;它是能让全体成员活出生命意义的组织;它是能通过学习能创造自我,扩展创造未来能量的组织.     

信息化对建立学习型组织的影响

随着商务的电子化、经济的全球化、知识经济的刺激,信息化将成为潮流并不断深入,信息化对组织形态和结构等方面的影响也越来越深刻,学习型组织的出现已经受到众多管理学家和企业管理者的瞩目,而学习型组织的必然走向势必与信息化有着某种联系。     

对学习型组织的认识

员工素质的高低,在很大程度上取决于其学习要求及学习能力,这种能力的获取不仅来自于员工自身的努力,同时也取决于企业组织对其学习环境和条件的营造。也可以说,企业间竞争的实质就是学习能力的竞争。     

基于学习型组织理论的企业改革研究

随着二十一世纪的经济全球化发展,全球市场经济竞争日益激烈,市场环境变化日新月异,企业需不断进行自身调整以适应快速变化的外在客观环境,因而建立学习型组织也成为当下企业生存发展所必不可缺的一项重要任务,新世纪互联网时代的高速发展,知识信息化的高速运转也决定了当代企业探索改革成为学习型组织企业的必要性与紧迫性.     

刍议“学习型组织”的概念

我国学者对学习组织理论进行了广泛的研究，不同的学者对学习型组织的概念有不同的表述。本文探讨了学习型组织概念的要点。     

学习型组织建设路径分析

企业的核心竞争力从某种意义上讲是员工学习力的竞争.建立学习型组织来提高学习力,在学习型组织氛围中全体员工拥有共同的奋斗目标,在学习的过程中,充分发挥员工学习的自觉性和创造力,不断完善学习型组织理论.学习型组织的建立应以企业文化为导向,以人力资源为优势,在企业管理中推进变革与创新.     

创建农村学习型经济组织研究

本文通提出创建农村学习型经济组织的命题,并运用学习型组织理论,结合我国农村经济组织现状,对创建农村学习型组织必要性和意义进行了初步探讨,提出了今后研究方向。     

Study on the relations among the customer knowledge management,learning organization,and organizational performance

This article reports the results of a study of customer knowledge management (CKM) of Taiwanese service businesses in China. Over 600 questionnaires were sent out to the Taiwanese directors and staff in 150 Taiwanese service businesses in Kun-Shan City, China, with 322 valid responses included in the study. Four relationships were examined in the study: the correlation between CKM and organizational performance, between CKM and the learning organization, between organizational performance and the learning organization, and finally the effect of the learning organization on the relationship between CKM and organizational performance. Findings and conclusions are discussed.     

Understanding consumer repurchase intention on O2O platforms: an integrated model of network externalities and trust transfer theory

The purpose of this study is to propose a theoretical model to explain consumer repurchase intentions in O2O commerce context by integrating network externalities theory and trust transfer theory. The model was tested using the data collected from 376 customers of an O2O platform in China. The results showed that different types of trust, direct and peer network externalities, all have impacts on consumer repurchase intentions. Trust transfer processes occur in O2O commerce. Furthermore, three components of network externalities all impact on trust in O2O platform. The implications of this study from both research and practice perspectives are discussed.     

基于可竞争市场理论的电信产业组织形式调整

可竞争市场理论是产业组织理论中的重要内容,它对政府管制的政策思路及其措施的影响巨大.本文在对电信网络的构成以及电信产业巨额沉没成本来源的分析的基础上,根据可竞争市场理论的基本思想,提出了一个电信产业组织结构调整的全新理论框架.即将电信网络中的物理网络和业务网络分离,物理网络由国家政府经营,业务网络由电信运营商经营.以此降低电信产业的沉没成本,使电信产业真正成为可竞争的产业.     

定位理论与市场营销理论的关系研究

定位理论与科特勒的市场营销理论都是营销史上重要的里程碑.本文通过对定位理论与菲利普·科特勒的市场营销理论,关于竞争、顾客心智与认知、分类与品类、广告与公关等的详细解读,提出了"定位理论与科特勒的市场营销理论,本无超越,实为一体"的观点,并从定位的形成、强化及与时俱进三个方面论证了该观点.     

Service recovery model: the integrated view

Through the integrated analytical view of overall cultural values and individual emotional intelligence (EI), psychological empowerment and management involvement, this research explores influences on service recovery. It combines the methods of linear multivariate data analysis and nonlinear fuzzy neural network methods to analyze data and verify the hypotheses. Through an investigation on the subsidiaries of financial groups in Taiwan and Hong Kong, the empirical results showed that the employees with lower EI would be affected by the involvement of management and adopt different service recovery measures; for the employees having traditional eastern cultural values, because of the involvement of management, they would adopt different service recovery measures; when the employees' perceived psychological empowerment level was higher, they were more likely to manage active recovery measures. The characteristic of this research combines the empirical methods of linear multivariate data analysis and the nonlinear fuzzy neural network model. There were rare related studies in the past and in addition, in the comparative studies of the related issues in the past, there were rare focuses on enterprises with different nationalities but sharing the same specific language, which was worthy of further exploration.     

Brand loyalty and sequential learning theory

Capaldi's Sequential Theory is presented as an alternative learning explanation of brand loyalty. Several hypotheses are derived which predict the effects of delay of reward, intertrial interval, and magnitude of reward upon strength of brand loyalty. To integrate Sequential Theory into the literature of consumer behavior, refinements are proposed, such as requirements for measuring purchasing behavior, a better definition of reward, and the joining of Sequential Theory to the prevailing cognitive theories in consumer behavior.     

Internationalisation of SMEs from the perspective of social learning theory

Internationalisation is seen as an important issue for the globalised economy. Therefore, it has been widely investigated among multinational enterprises and small- and medium-sized enterprises (SMEs). Even though earlier work acknowledges that internationalisation consists of entrepreneurial actions (e.g. discovery and exploitation of an international business opportunity) and learning from the market, detailed understanding of the process of social learning in internationalisation is still lacking. In this study, we use the cycle of expansive learning as a conceptual framework. It shows that entrepreneurial actions between SMEs construct international business opportunities. More specifically, entrepreneurial actions are about learning that constructs and co-creates knowledge. The cycle of expansive learning assumes that such knowledge is social in nature making the very nature of knowledge the basis of claims to explicate what the process of social learning entails. In the context of international entrepreneurship, there is also a by-product of that type of co-created and object-oriented action: the internationalisation of SMEs. The purpose of this study is to explore the internationalisation of SMEs through the cycle of expansive learning to better understand how such a by-product can be created. In examining a story of collaboration between two entrepreneurs, we found the start of the cycle to be more significant than the later stages. From the perspective of social learning, this suggests that entrepreneurs create meanings rather than exploit international opportunities in the business-sense alone. That said, internationalisation happens as a by-product of social acting.     

基于建构主义学习理论的教学中的若干个技术问题

将建构主义学习理论应用于<编译原理>课程的教学实践,在整个"编译原理"的教学过程中,建立以学生为主、师生互动的教学模式.实施建构主艾学习方法.本文从实践经验出发,基于建构主义学习理论的<编译原理>教学中的若干个技术问题.     

自组织理论视野下我国非营利组织的发展途径

自组织理论是系统论的有机组成部分,它是研究一般系统和组织的基本结构和规律的理论.本文运用自组织理论的基本原理分析了我国非营利组织的现状,从提高自适应性、建立开放系统、非线性机制、远离平衡态四个方面提出了非营利组织的发展途径,用于解决非营利组织自组织能力不强、封闭僵化、活力不足和创新缺少动力等问题.     

A new service development integrated model

Several scholars have proposed a new service development (NSD) process but the failure rate of NSD is high, due to the lack of an efficient development process and customer orientation and input. Quality function deployment (QFD) is one of the structured methodologies that is used to translate customer needs into specific quality development, but the effect should be improved, especially when used in service industries applications. This research integrated Kano's model with QFD to categorize the attitude, and proposed a revised improved ratio to strengthen the rise in customer satisfaction, then through the revised gap model the gaps are evaluated to provide an indicator to the manager about the importance, priority and direction of the service development. Two illustrative cases are applied to this research, which proves the obvious contribution of this integrated model.