A critique of “Response Bias” in the tourism,travel and hospitality research

Measurement accuracy of respondents' opinions, perceptions, attitudes and behaviors is vital for better managerial suggestions, theoretical conclusions and advancement of science. There is a growing concern, voiced frequently in other disciplines that a high rate of response bias exists and this casts serious doubts on generalizability of conclusions. Based on limited research on the topic, this paper examines the extent to which response bias is acknowledged as a limitation in tourism, travel and hospitality research. Additional analyses were carried out to explore i) researchers' attentiveness to cautions when citing a biased study and ii) editorial policies of journals against bias. The results revealed that i) acknowledgement of response bias was low, ii) that researchers’ negligence to reported response bias limitations was high, and iii) that editorial policies of the examined journals were far from encouraging authors to discuss and include response bias related limitations. Implications were discussed.     

Volunteer tourism and the “voluntoured”: the case of Tijuana,Mexico

This paper explores resident attitudes to volunteer tourism in several small communities within Tijuana, Mexico. Social exchange theory has been used to argue that the degree of personal benefit from volunteer tourism would predict residents' perceptions of the impacts of volunteer tourism and support for volunteer tourism planning and for volunteer tourism activities. Survey research of a purposive sample targeted several neighborhoods within Tijuana that were extensively “voluntoured”. Results indicate mixed support for social exchange theory. Implications are discussed concerning the need for volunteer tourism organizations to include a variety of community stakeholders in the volunteer tourism development process.     

“Pacific Rim: The forefront of international tourism”: Report on the 1997 conference of the international society of travel and tourism educators (ISTTE)

The 1997 conference of the International Society of Travel and Tourism Educators (ISTTE) was held from October 23–26, 1997 in San Diego, California, USA. More than 150 travel and tourism educators and industry professionals gathered at the Mission Valley Hilton Hotel to attend the society's ninth annual event. Delegates represented over 80 tow‐ and four‐ year colleges and universities, private travel schools, and high school in Australia, Canada, Korea, Japan, New Zealand, the United Kingdom, and the United Sates. Also present were representatives of nearly 30 companies from various sectors of the travel and tourism industry. Special to this year's conference was the theme of “The Pacific Rim: Tomorrow‐Today” —a recognition of the region as the fastest growing inbound and outbound market of international tourism. It was the first time the society chose a region as the center stage of its biggest annual event. It also was the first conference held after the society adopted its present name. At last year's conference in Ottawa, Canada, the Society's Board of Directors recommended, and members voted, to add “International” to its original name to reflect the increasing representation of international membership in the organization. This year's conference was presided over by Dr. Kaye Chon, President of ISTTE and Professor of Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, USA.     

“This is not only about culture”: on tourism,gender stereotypes and other affective fluxes

In this article, I challenge the idea of a “one-way” relationship in which tourists are supposed to contribute with economic resources and freer gender roles to the development and empowerment of “poor, rural and traditional women”. By reflecting on my own located, gendered and embodied position during my ethnographic fieldwork among women performing bobbin lace in the Coast of Death (Galicia, Spain), I analyze how gender roles and stereotypes interact in both directions, leading to misunderstandings and performances of pride and resentment on behalf of the craftswomen. Some gender stereotypes associated with the craftswomen by the tourist gaze and other affective fluxes such as policies, economy and heritage regimes are not only changing contexts but also being embodied, traditionalizing the craftswomen and curtailing their flexible economic practices by transforming both crafts and bodies into something that is just “culture”.     

Investigating individuals’ decision formation in working-holiday tourism: the role of sensation-seeking and gender

ABSTRACT

Despite the emergence of working-holiday tourism, little research has been carried out to understand working-holiday makers’ (WHMs) decision-making processes. This study was designed to examine the formation of WHMs’ intentions to participate in working-holiday tourism programs. A study model was proposed by extending sensation-seeking into Ajzen’s Theory of Planned Behavior (TPB) and testing the difference between gender groups. An online survey was conducted with 369 WHMs in China. The study result indicated that the TPB model has a good fit to the data, and that the predictive power of the intention has been improved compared with the original TPB. The results from a structural equation reveal that three critical elements in TPB significantly formed individuals’ intentions for working-holiday programs, sensation-seeking formed positive and significant relationships with subjective norm (SN) and perceived behavioral control (PBC), and most importantly, significant differences were found between different gender groups. The study’s theoretical and managerial implications are discussed.     

“Couchsurfing has made me a better person and the world a better place”: the transformative power of collaborative tourism experiences

ABSTRACT

Presented as an alternative form of tourism, Couchsurfing is a predominantly non-commercial accommodation type where hosts offer a “couch” to travelers through a hospitality network. Couchsurfing.com is considered as an icon of the sharing economy and more specifically of shareable tourism. This article provides a deeper understanding of couchsurfers’ motivations and shared values. Through an empirical qualitative study, we discuss the transformative power of Couchsurfing experiences, the underlying transformational processes, conditions, and socio-psychological and behavioral consequences. We also discuss the findings’ implications for society, businesses, and tourism in general.     

A Review of “Raj Rhapsodies: tourism,heritage and the seduction of history”

Many researchers have used stage-based and life cycle models to describe destination development and local residents’ changing reactions to tourism. Typically, they report that resident attitudes towards tourism, and its perceived outcomes for host populations, worsen with increasing experience and involvement in tourism. However, stage-based models traditionally focus on mature destinations in developed countries. In contrast, scholarship on ecotourism derives largely from developing countries and suggests that increased participation leads to more favourable outcomes and attitudes towards tourism. This paper breaks new ground by exploring attitudes to tourism in an emerging destination in a developing country and linking that exploration to a revised stage-based model. It uses ethnographic data to evaluate responses to recent tourism development in Nicaragua. While findings are complex and do not support a linear relationship between the level of experience in tourism and the attitudes of local residents, they do indicate a relationship between these two theoretical perspectives that can be used to inform one another. Notably, workers in tourism are more critical of the tourism industry than residents are. Important amendments to stage-based models are suggested that will assist tourism planners with the creation of more sustainable, community-centred development.     

Warfare tourism experiences and national identity: The case of Airborne Museum ‘Hartenstein’ in Oosterbeek,the Netherlands

This paper examines through an analysis of Dutch warfare tourism whether there is a relationship between the subjective perceived salience of Dutch identity and heritage tourists' motives, emotions and overall satisfaction. Using a social identity theory framework, this study provides a view of motives for Dutch warfare heritage tourism and the ways in which this specific variant of heritage tourism evokes different emotions and satisfaction evaluations in visitors. Specifically, we found that visitors who identified strongly as ‘being Dutch’ (the ‘in-group’) have stronger self-enhancement motives compared to those who identify less strongly, and that edutainment features strongly in the museum experience. Visitors seeking initiative/recognition express feelings of disappointment suggesting that the museum's symbolic function as a place of national in-group identity could be more highlighted. We demonstrate that an affirmative and engaged experience can manifest at nationally symbolic sites through positive historical narratives and entertainment, and through ‘in-group’ self-enhancement activities.     

Inversions of sexual roles in women’s tourist experiences: mind,body, and language in sexual behaviour

Women’s sexual behaviour in leisure-travel contexts is an under-researched area. Most attention has focused on commercial forms of sex/romance tourism. The purpose of this study was to address women’s sexual behaviour in tourism, with both steady and casual sexual partner/s, by focusing on their perceptions and related meanings. Drawing upon constructivist grounded theory, 21 in-depth interviews with secular and traditional Israeli Jewish women were analysed using a Foucauldian lens, which incorporated technologies of self, inversions of sexual roles and heterotopia. The findings reveal that for some women, sexual behaviour in tourism is an arena for self-exploration, resistance and self-transformation. The complexity of the inversions of sexual roles is illustrated via the triplex of mind, language and body, that combined produce a counter-discourse to social stereotypes associated with women’s sexual behaviour in their home environments.     

“I am so ashamed of my body”: Obese guests’ experiences in hotels

The hotel experience of obese people is examined in this exploratory study, addressing a segment of the population thus far ignored by hospitality scholars. The findings are based on 32 semi-structured interviews with American obese men and women living in the Virginia area. The results revealed that almost all participants’ hotel experience was affected by constraints arising from the physical environment, but more so, from other guests gazing at them. The thematic analysis of the experiences of obese hotel guests suggest that two relevant spaces in the hotel can be distinguished: the guest room and the public space accessible to all guests. These spaces differ in the difficulties experienced as well as the emotions that evoked among those guests. Overall, the findings indicate that people’s body and its image is crucial for the understanding of the hotel experience, as lookism is a critical barrier obese people face.     

Deviant Leisure: Rethinking “The Good,the Bad,and the Ugly”

This article calls for a more thorough exploration of the concept of deviant leisure. Although deviant leisure often relies on psychiatric discourse as a primary explanation for participation, many forms of deviant leisure cannot be explained convincingly through accounts that focus on psychopathological motivations. Examples discussed herein include consensual sexual sadomasochism, self-identified human vampires, and radical body modification. Such forms of deviant leisure may be better understood by focusing on diverse social discourses and the properties of legitimate leisure experience.     

The “bule” paradox in Indonesian tourism research: issues and prospects

The aim of this study is to explore the role of local and bule scholars (an Indonesian term for a white foreigner) in contributing to the international literature on tourism research about Indonesia. The conceptual underpinning of the study lies in the contemporary adaptation of Lewin’s force field theory for understanding behaviour. The researchers also consider insights from critical theory to evaluate the research. A thorough bibliometric approach for appraising tourism study at the national or regional destination scale is used to shape the data collection and coding process. The interpretation of the findings reveals a powerful bule paradox: local voices are rarely present in the English literature about Indonesian tourism. The researchers reflect on the forces shaping this state of affairs. Five positive possibilities (patronage, partnerships, professionalism, pathways, and patriotic pride) are suggested for ensuring that the muted local voices become more audible.     

Volunteer tourism and “The White Man’s Burden”: globalization of suffering,white savior complex,religion and modernity

While many volunteer tourism studies have acknowledged the significance of volunteer tourism and challenged conventional understandings of socio-economic change in the Global South, the ways in which ideas about globalization of suffering and religion and modernity flow through volunteer tourism and development discourses are rarely spoken about. Utilizing postcolonialism and whiteness studies theoretical framework, this study intends to take volunteer tourism research into a different trajectory by arguing that much like imperialism is operationalized through different kinds of institutional power (agencies such as the IMF and the World Bank), similarly volunteer tourism exerts power and exploits the Orient as the West’s pleasure periphery. Taking the case of Mother Teresa, this study also argues that Christian ideologies, which were so dominant during the colonial days, continue to pervade the structures and institutions in society with similar hegemonic connotations of privilege based on religion and race. Future tourism scholars should investigate these remarkable yet somewhat ignored issues in contemporary volunteer tourism practices.