New Employee Orientation Programs

The conceptual domain of new employee orientation programs is defined. Following this, orientation programs are distinguished from socialization, psychological contracts, training, and realistic job previews (RJPs). Three somewhat diverse areas of academic research are used to develop a framework for the design and study of new employee orientation programs: (a) stress theory/coping methods, (b) attitude theory/change methods, (c) RJP theory/methods. The framework for designing new employee orientation is called “ROPES,” an acronym for Realistic Orientation Programs for new Employee Stress. Five field experiments that best represent ROPES are reviewed. Future research on newcomer orientation should be guided by a clear definition of the conceptual domain, borrow liberally from related areas of inquiry, be conducted in field settings, and use experimental designs.     

Greenwashing Revisited: In Search of a Typology and Accusation‐Based Definition Incorporating Legitimacy Strategies

Is greenwashing a concept describing companies using misleading communication or is it co‐constructed in the eye of the beholder? By discussing the literature, we find that existing definitions of greenwashing overemphasize the strategic intention to mislead and do not incorporate unjust allegations. Then, by combining signaling theory with legitimacy theory, we frame the communication process of the greenwashing accusation and the emergence of a negative narrative caused by the accusation and its effect on legitimacy. Hence, in this paper we argue that greenwashing epistemologically is constituted in the eye of the beholder , depending on an external accusation. Following this view, the greenwashing accusation is understood as a distortion factor altering the signal reliability of green messages. Based on our conceptual analysis, we provide a conceptual framework introducing a new typology of case‐based greenwashing (greenwashing , false greenwashing , potential greenwashing and no greenwashing ) and the effects of these types on corporate legitimacy. Finally, we propose a revised definition of greenwashing as co‐creation of an external accusation toward an organization with regard to presenting a misleading green message. Copyright © 2015 John Wiley & Sons, Ltd and ERP Environment     

The joint influence of technology uncertainty and interorganizational interaction on external technology integration success

This paper empirically examines the acquisition of a technology from a source outside the firm and its incorporation into a new or existing operational process. We refer to this key activity in process innovation as external technology integration. This paper develops a conceptual framework of external technology integration based on organizational information processing theory and technology management literature. The primary hypothesis underlying the conceptual framework is that external technology integration will be most successful when the level of interaction between the source of the technology and recipient of the technology is appropriately matched, or fit, to the characteristics of the technology to be integrated. The conceptual framework also develops other hypotheses relating to contextual factors that may also influence the success of external technology integration. A cross-sectional survey methodology is employed to test the four hypotheses of the conceptual framework, with the results indicating strong support for the fit hypothesis and general support for the contextual hypotheses. The paper closes with a discussion of the implications of this study for both theory and practice.     

Building responses to sustainable development challenges: A multistakeholder collaboration framework and application to climate change

The affirmation of open innovation and collaborative systems is enabling unprecedented opportunities to create business value while facilitating multistakeholder conversation on sustainability issues. In particular, platform‐based models are emerging as organization archetypes able to facilitate cooperative dynamics among industrial actors, policy makers, academicians, scientists, and citizens. In this article, we use interdisciplinary business management and collaborative innovation literature to build the conceptual framework of a multisided platform as a collaboration environment gathering actors willing to define responses to sustainable development challenges. We present five dimensions or “genes,” that is, the focus and strategic intent or orientation of the platform (what), the participating sides, actors and groups (who), the actions, flows and coordination mechanisms (how), and the value drivers, benefits and externalities (why), and the rules regulating the affiliation and interaction processes (governance). We also present and discuss 30 subtopics or management items that are associated with the five dimensions defined. We then apply the conceptual model to analyze a case in the climate change endeavor and to show how competitive and cooperative dynamics can be virtuously integrated to provide individual‐ and company‐driven responses to a timely socioenvironmental issue. The article provides a new perspective on collaboration to enhance social development, and it offers theoretical and practitioner insights for a broad interdisciplinary audience including scholars, practitioners, business, and platform managers.     

An intellectual capital perspective of competitive advantage in nonprofit organisations

• Very little systematic research has focused on applying the concept of intellectual capital (IC) within the nonprofit context; particularly in the highly competitive nonprofit environment. Based on a review of the existing literature, this paper firstly contributes to filling this gap by building an argument that IC can be utilised as a competitive tool in nonprofit organisations (NPOs). Secondly, an IC conceptual framework is proposed that explicitly links the attainment of competitive advantage with positive outcomes for NPOs. Finally, the paper discusses how the IC conceptual framework can be effectively utilised to foster competitive advantage in the nonprofit sector.

Copyright © 2007 John Wiley & Sons, Ltd.     

Do not say a word! Conceptualizing employee silence in a long-term crisis context

Abstract

Although research has emphasized the organizational and individual factors that influence employee voice and silence at work, it is less known how employee voice/silence is affected by the economic context, particularly when this context is one of intensive and long-term economic crisis in a country with weak institutional bases. In this study, we explore how employee silence is formulated in long-term turbulent economic environments and in more vulnerable organizational settings like those of small enterprises. The study draws on qualitative data gathered from 63 interviews with employees in a total of 48 small enterprises in Greece in two periods of time (2009 and 2015). This study suggests a new type of employee silence, social empathy silence, and offers a conceptual framework for understanding the development of silence over time in particular contexts of long-term turbulence and crisis.     

The process of supply network internationalisation

This paper explores the process that dynamically links the why's, how's and what's of supply network internationalisation. We propose a conceptual framework that adapts and extends the Uppsala internationalisation model and apply it to analyse nine case studies of Italian footwear and apparel companies involved in relocating some segments of their supply networks to Romania. Consistently with behavioural theories, our findings confirm that internationalisation is an incremental process in which firms gradually increase their international exposure and involvement. However, differently from the Uppsala establishment chain internationalisation model, our cross-case analysis suggests a different typology of supply network internationalisation processes: (1) traditional subcontracting, (2) co-ordinated subcontracting, and (3) supply system relocation. We discuss the theoretical and managerial implications of these findings and suggest directions for further research.     

The Changing ‘Face’ of the Suburbs: Issues of Ethnicity and Residential Change in Suburban Vancouver

In recent years Richmond, British Columbia, a quintessential middle class suburb of Vancouver, has seen its Chinese immigrant population grow significantly; a change that has not gone uncontested by a largely ‘white’ European incumbent population. This long-established suburban neighbourhood provides an opportunity to examine contested place imagery and a discourse of racism that is shaping spatial relations in ways that depart from earlier discussions of inner-city Chinatowns. The paper has three principal objectives. The first is to develop a conceptual framework for interpreting the actual and imagined geographies of ethnic change and the tensions it can generate within local space. The second is to evaluate the social and physical changes brought about within Richmond by a relatively recent arrival of Chinese immigrants. Questions of scale are explored both at the community and neighbourhood levels, and we seek to determine whether the patterns of Chinese residential settlement represent a break from the past. Finally, we seek to employ the conceptual framework to evaluate local responses to ethnic change in Richmond given the spatial context within which ethnic change is being experienced.     

A Narrative Approach to Collective Identities*

abstract From a narrative perspective, organizations' identities are discursive (linguistic) constructs constituted by the multiple identity‐relevant narratives that their participants author about them, and which feature, for example, in documents, conversations and electronic media. By defining collective identities as the totality
of such narratives I draw attention to their complex, and often fragmented and heterogeneous nature. My approach contrasts with much of the theorizing in this field which has tended to homogenize collective identities by emphasizing what is common
or shared, failed to capture the interplay between different communities within organizations, and produced bland, undifferentiated empirical research. In particular, the theoretical framework that I outline focuses attention on the importance of reflexivity, voice, plurivocity, temporality, and fictionality to an understanding of collective identities as locales for competing hegemonic claims. In combination, these notions form a unique conceptual model for theorizing and researching collective identities. This said, a narrative approach also has its limitations, and is proposed as an additional, not exclusive, interpretive lens.     

Entrepreneurs’ achieved success: developing a multi-faceted measure

Firm performance is typically measured via objective financial indicators. However, researchers increasingly acknowledge that entrepreneurs do not measure their success solely in financial terms but that a range of often subjective indicators matter to them. This article contributes to the debate on entrepreneurial performance by studying how entrepreneurs assess their achieved success. ‘Entrepreneurs’ achieved success’ was conceptualized as a multi-faceted construct that includes entrepreneurs’ self-reported achievement of firm performance, workplace relationships, personal fulfilment, community impact, and personal financial rewards. It was measured via the Subjective Entrepreneurial Success–Achievement Scale (SES-AS). Over the course of three studies (N?=?390) the factorial structure of ‘entrepreneurs’ achieved success’ was established and largely replicated in two cultures. Based on a nomological network, we documented relationships among ‘entrepreneurs’ achieved success’, quasi-objective indicators of firm performance, and entrepreneurs’ financial satisfaction, creativity, and health. Based on our research, we propose a new conceptual framework to study performance in the context of entrepreneurship. This framework acknowledges both the success criteria that entrepreneurs wish to achieve and those that they actually achieve, and extends our understanding of firm performance.

     

NOTES ON CONTRIBUTORS

Abstract

Within public administration and policy sciences the concept of policy networks nowadays is well accepted. Not much attention has been paid so far to strategies aimed at institutional design. Therefore, in this article, we develop a conceptual framework to study institutional design more thoroughly. We do this by specifying the nature and variety of institutional rules that guide the behaviour of actors within networks. Given this categorization of rules, we identify possible strategies to change network rules. Next, we focus on the strategic context of attempts to influence the nature of institutional rules: the process of institutional design. We conclude with suggestions to apply the conceptual framework to empirical research into the forms, impacts and implications of attempts to change the institutional features of policy networks.     

Public and Patient Engagement in Commissioning in the English NHS: An idea whose time has come?

Abstract

Public and patient engagement (PPE) has a limited record of achievement in the English National Health Service (NHS), and this has been further complicated by the split between commissioning and providing remits. The passage of the NHS and Social Care Act 2012 has opened up new possibilities for enhancing PPE in the commissioning of health care. This article outlines the new context, describes a conceptual framework for locating different sorts of PPE activity, and provides some practical illustrations. It argues for greater conceptual clarity and clearer understandings on the purpose of PPE as prerequisites to change.     

Linking sustainable business models and supply chains — Toward an integrated value creation framework

Extant literature on sustainable business models highlights that value creation stems from resources exchanged in relationships between a focal firm and its stakeholders. In this context, the literature has, so far, focused on direct relationships. However, despite the acknowledged relevance of sustainability issues in supply chains, this relational view of the focal company and its direct stakeholders has not been extended toward value creation for and with indirect stakeholders, such as stakeholders of suppliers. Addressing this gap, this conceptual article integrates a relational view of sustainable supply chain management into the management of sustainable business models. It extends the scope of sustainable business models from relationships between the focal firm and its direct stakeholders to indirect relationships with stakeholders of suppliers. A framework is developed that supports analysis and management of value-creating relationships between the focal firm, suppliers, and stakeholders of suppliers. By extending the conceptualization of sustainable business models to consider relationship chains beyond direct relationships, this article proposes that a focal firm has to actively manage interactions both with suppliers and with suppliers' stakeholders.     

REFINING COMMON SENSE: TYPES OF KNOWLEDGE IN MANAGEMENT STUDIES*

Drawing on Pepper's World Hypotheses we describe four different approaches to obtaining formal knowledge in management studies. These approaches are: formism, mechanism, contextualism, and organicism. All of them are valid ways of refining common sense that resist synthesis. Applying Pepper's framework in as extremely diverse a field as management studies (focusing on organizational behaviour (OB) and strategic management (SM) in particular) we show the different assumptions and knowledge claims made by different types of theorists in management and, moreover, we shed light on the sources of conceptual rivalry that often characterize the field. By way of illustration, the Mintzberg-Ansoff debate on the nature of strategic management is focused upon for closer examination. It is shown that analysing this debate in terms of Pepper's framework one can understand and evaluate the epistemological differences between Mintzberg and Ansoff, which stem from their adherence to contextualist and mechanistic-cum-formistic types of knowledge respectively.     

A general framework for frontier estimation with panel data

The main objective of the paper is to present a general framework for estimating production frontier models with panel data. A sample of firms i = 1, ..., N is observed on several time periods t = 1, ... T. In this framework, nonparametric stochastic models for the frontier will be analyzed. The usual parametric formulations of the literature are viewed as particular cases and the convergence of the obtained estimators in this general framework are investigated. Special attention is devoted to the role of N and of T on the speeds of convergence of the obtained estimators. First, a very general model is investigated. In this model almost no restriction is imposed on the structure of the model or of the inefficiencies. This model is estimable from a nonparametric point of view but needs large values of T and of N to obtain reliable estimates of the individual production functions and estimates of the frontier function. Then more specific nonparametric firm effect models are presented. In these cases, only NT must be large to estimate the common production function; but again both large N and T are needed for estimating individual efficiencies and for estimating the frontier. The methods are illustrated through a numerical example with real data.     

MNC practice transfer: institutional theory,strategic opportunities and subsidiary HR configuration

Human resource (HR) practice transfer is an important topic in the domain of strategic international human resource management (SIHRM). Previous research in practice transfer has emphasized the challenges arising from the institutional distance between the home and host countries. However, potential opportunities due to this distance have been largely overlooked. Shifting the focus away from looking at institutional distance as a constraint, we examine the possibilities of strategic opportunities that exist because of institutional distance. We argue multinational corporation (MNC) subsidiaries can exploit these opportunities to gain competitive advantage. Building upon SIHRM literature, institutional theory and the resource-based views, we propose a conceptual framework explaining how institutional environments present strategic opportunities. We argue that these strategic opportunities are most abundant in the case of moderate institutional distance between the two countries. Building upon the conceptualization of strategic opportunities, we propose a model of subsidiary HR configuration, and then we explain how an HR configuration could be a source of competitive advantage. Further, we examine the role of MNCs' overall SIHRM orientation in relation to the identification and exploitation of strategic opportunities.     

An integrated artificial intelligence framework for public management

ABSTRACT

Artificial intelligence (AI) extends the limits of current performance in data processing and analysis many times over. Since this states a great improvement in managing public data, this conceptual study discusses the use of AI in public management structures in connection with their risks and side effects. The exercise of state power and public influence through intelligent machines make ethical and political guidelines essential for their operation, constituting the cornerstones of the AI framework model developed here. The organizational structure and technical specification are additional aspects of the AI that determine design and functionality of the framework model in practical application.     

The Role of Social Scientific Inquiry in Technology Transfer

Technology, the application of science to achieve practical results in the area of production (as economists use the term), can be understood only in a limited way from a strict disciplinary framework such as those prevailing in the social sciences. Perhaps the most restrictive is the limitation from the viewpoint of economics. The author (an economist) illustrates this contention with some interdisciplinary dimensions of technology encountered in developing countries, such as those pertaining to indigenous technological generation and technology transfer. A development framework incorporating such interdisciplinary dimensions, it is argued, is a prerequisite for formulating meaningful technology policies which help to promote an improved quality of life in developing countries.     

Evaluating,Comparing, Monitoring,and Improving Representativeness of Survey Response Through R‐Indicators and Partial R‐Indicators

Non‐response is a common source of error in many surveys. Because surveys often are costly instruments, quality‐cost trade‐offs play a continuing role in the design and analysis of surveys. The advances of telephone, computers, and Internet all had and still have considerable impact on the design of surveys. Recently, a strong focus on methods for survey data collection monitoring and tailoring has emerged as a new paradigm to efficiently reduce non‐response error. Paradata and adaptive survey designs are key words in these new developments. Prerequisites to evaluating, comparing, monitoring, and improving quality of survey response are a conceptual framework for representative survey response, indicators to measure deviations thereof, and indicators to identify subpopulations that need increased effort. In this paper, we present an overview of representativeness indicators or R‐indicators that are fit for these purposes. We give several examples and provide guidelines for their use in practice.     

Environmental NGO–business collaboration and strategic bridging: a case analysis of the Greenpeace–Foron Alliance

Environmental NGO–business collaborative partnerships, commonly called green alliances, are encouraging corporate enviropreneurship, entrepreneurial innovations that address environmental problems and result in operational efficiencies, new technologies and marketable ‘green’ products. Aside from offering environmental, scientific and legal expertise, environmental NGOs can provide linkages to other societal stakeholders, referred to as strategic bridges, to support enviropreneurial initiatives. This article focuses on the linkage capabilities of environmental NGOs by developing an extended strategic bridging framework that articulates necessary process contingencies and engagement strategies for building effective bridges with environmental stakeholders. Propositions are advanced and tested in an analysis of the alliance between Greenpeace and Foron Household Appliances in Germany during 1992–93 for the marketing of an environmentally responsible refrigerator. Stakeholder characteristics and partnership outcomes reveal managerial implications and conceptual extensions of strategic bridging in green alliances, and future research directions are discussed. Copyright © 2000 John Wiley & Sons, Ltd and ERP Environment