Make-or-buy decisions regarding temporary agency work – an empirical analysis of the decision process and expected effects

Although the use of temporary agency work (TAW) in firms is heavily debated in the literature, the decision processes and motives behind using or not using TAW are often neglected or only analyzed in rough categories. We address these issues using a theoretical framework for HR outsourcing decisions. Specifically, we ask what triggers the decision about usage of TAW, whether firms have internal alternatives to using TAW, and what their expectations were when they made the decision. We focus on detailed expectations about the effects and analyze how users an d non-users of TAW differ in their respective expectations. Our analyses show that TAW is not a personnel service used by the majority of firms. Besides monetary costs, quality, and flexibility effects, stakeholder and transaction cost effects are relevant for the make-or-buy decisions. Users and non-users of TAW differ significantly in their expectations about some of the effect categories.     

Unhappy with well-being research in the temporary work context: mapping review and research agenda

Abstract

While temporary workers’ specific employment circumstances strongly suggest negative consequences for their well-being, research on temporary workers’ well-being shows serious inconsistencies. To identify possible reasons, we provide an overview of previous well-being research in the temporary work context. The mapping review shows that inconsistencies are caused both by the use of the umbrella term temporary work to describe a wider range of employment forms with divergent characteristics and the use of the buzzword well-being for various well-being indicators. In addition, the portfolio of employment-specific antecedents used is insufficient to gain a comprehensive view of temporary workers’ well-being situation. Based on these findings, we propose an agenda for future well-being research in the temporary work context. A first key implication is that analyses considering country-specific circumstances and employment-specific characteristics of particular atypical employment situations are needed. Secondly, a more comprehensive portfolio of employment-specific and individual antecedents would help with gaining deeper insights into temporary workers’ well-being situation. In addition, effects of well-being on attitudinal and behavioral outcomes should be analyzed to demonstrate the return on investment of organizations’ well-being enhancing activities. Finally, well-being oriented HR practices and their implementation in the temporary work context are part of the proposed research agenda.     

中国传统文化视角下公共服务动机本土化研究

公共服务动机理论兴起于西方国家政府面临“信任危机”的现实背景和公共选择理论中“经济人”假设无法解释为何勤奋工作、默默奉献和甘于自我牺牲的“有原则的代表”人的存在的理论背景,其已经成为公共管理学研究领域的热点话题。针对中国传统文化对公务员公共服务动机影响的研究中还缺少系统的分析。基于此,论文分析了以中国传统文化中蕴涵的价值观作为前因变量,对公共服务动机产生的影响,希望对未来公共服务动机本土化的研究提供参考依据。     

Does corporatisation improve organisational commitment? Evidence from public hospitals in Indonesia

This study aims to investigate the consequences of corporatisation on organisational commitment and to explain the relationship between work values, job satisfaction and organisational commitment. The research was carried out in 54 public hospitals in East Java, Indonesia, applying a multilevel structural equation model to survey data on 1282 workers in those hospitals. Analysis suggests that the longer a hospital has been corporatised, the greater the organisational commitment of its employees. Incentives have positive and substantive association with organisational commitment, while training and resource availability do not. We found that employees in larger hospitals are more committed than those in smaller hospitals and that work values and job satisfaction have a positive and significant relationship with organisational commitment. Our findings shed light on the debate on corporatisation as a lever for improving organisational commitment in public hospitals in developing countries.     

Why People Co-Produce: Analysing citizens’ perceptions on co-planning engagement in health care services

Abstract

The aim of this article is to comprehend the motivation of citizens to co-produce. More specifically, it considers citizens’ motivations to engage in co-planning activities of health care services. The article brings together theoretical insights and empirical data. First, we integrate insights from different strands of literature. We combine literature on citizen participation, political efficacy, co-production, volunteerism, public service motivation, and customer engagement to offer a first understanding of citizens’ motivations to actively engage as co-producers of public services. Next, empirical data are derived from one specific case: citizens participating in client councils in health care organizations. Q-methodology, a method designed to systematically study persons’ viewpoints, is used to distinguish different perspectives citizen have on their engagement in co-production. Our analysis of citizens’ motivations to engage in client councils enables us to identify four types of citizen co-producers, which we label: the semi-professional, the socializer, the network professional, and the aware co-producer. Implications for future research studying citizens’ motivations in a broader range of co-production cases are discussed.