The invisible backhand or the “New marketing concept” must be turning Adam Smith in his grave

The drive to enlarge the marketing concept to embrance non-profit organizations has drawn attention to the tools and techniques of marketing at the expense of an appreciation for marketing’s function in the business world. This paper calls for a renewed awareness of the central role of profits, particularly with respect to social responsibility concerns. Many actions by business labelled as socially responsible are merely the result of enlightened profit motivation. Those actions which sacrifice long run profit for social action are seen as being beyond the purview of the business enterprise.     

The perceived importance of ethics and social responsibility on organizational effectiveness: A survey of marketers

A necessary but insufficient condition for marketers to act ethically and be socially responsible is that they must perceive ethics and social responsibility to be important. However, little is known about marketers’ perceptions regarding the importance of ethics and social responsibility components of business decisions. The objectives of this study are (1)to assess the marketing practitioners’ perceptions regarding the importance of ethics and social responsibility in achieving organizational effectiveness, and (2) to analyze the relative influences of selected personal characteristics and organizational factors underlying a marketer’s perceived importance of ethics and social responsibility. The results from a mail survey of American Marketing Association members indicate that the marketers generally believe that ethics and social responsibility are important components of organizational effectiveness. The results partly indicate that there is a positive relationship between a marketer’s corporate ethical values and his or her perceptions regarding the importance of ethics and social responsibility. The results also indicate that the marketers’ perceptions regarding ethics and social responsibility can be explained by idealism and relativism. He has also served on the marketing faculty at Thammasat University, Thailand. He received his Ph.D. from the University of Mississippi. His research focusing on marketing ethics and social responsibility has been published inJournal of the Academy of Marketing Science, Journal of Business Ethics, Journal of Macromarketing, Journal of Personal Selling & Sales Management, Journal of Public Policy & Marketing, and elsewhere. He received his D.B.A. in management from the University of Maryland. His work on business ethics, organizational design, and strategic planning has been published inAcademy of Management Review, American Business Review, andJournal of Business Ethics. His current research interest centers on the measurement of moral intensity. He received his Ph.D. from Texas Tech University. His work has appeared inJournal of the Academy of Marketing Science, Journal of Business Ethics, Journal of Business Research, Journal of Macromarketing, Journal of Personal Selling & Sales Management, Research in Marketing, and elsewhere. He received his Ph.D. in marketing from the University of Mississippi. His research has been published inJournal of the Academy of Marketing Science, Journal of Business Ethics, Journal of Pharmaceutical Marketing and Management, Journal of Social and Administrative Pharmacy, and elsewhere. His research interests include marketing ethics, health care marketing, international marketing, and direct marketing.     

建筑企业社会责任与可持续发展研究

企业肩负的社会责任重大，也倍受关注，建筑业作为国民经济支柱产业之一，在履行企业社会责任方面亦是意义重大。本文研究建筑企业履行社会责任的现状以及履行过程中存在的问题，并认为可以企业、政府以及社会等三方面入手来提升建筑企业的社会责任感，从而解决目前建筑企业可持续发展的“瓶颈”问题。     

浅析高职高专学生价值观教育的基础性

对高职高专学生的价值观教育要从基本价值观教育入手，在这个基础上引导帮助学生树立更高层次的价值观。基础性价值观的内容包括：要尊重自己，热爱生命，对自己负责任；要尊重他人，处理好个人与他人的关系，对他人负责任；要尊重社会，具有社会责任心；要尊重自然，具有保护大自然的责任心；要尊重知识，热爱学习，具有探索精神和创新精神。     

新形势下当代青年人社会责任感的培养

时代赋予了青年人更多的重任,新形势下培养当代青年人社会责任感的途径：青年人自身要多了解社会发展的历史,了解社会现实,增强社会责任感。学校是培养青年人社会责任感的重要基地,社会媒体对培养青年人的社会责任感也具有重要的作用。     

Attitudes of advertising executives toward the consumer behavior course

What should be taught to marketing students has always been an intriguing question. The marketing curriculum as a whole and specific courses have been the topic of much debate. One of the marketing courses, consumer behavior, was the subject of this research. A survey of advertising executives revealed some interesting perceptions regarding the consumer behavior course. Most executives believed the course was helpful in making decisions in the advertising area. However, the advertising executives ranked the consumer behavior course as only moderately important in usefulness to advertisers when compared with nine other marketing courses. Interestingly, the executives that had completed a consumer behavior course ranked the course lower in importance than the executives who had not taken the course. Generally, advertising executives believed the consumer behavior course was too abstract and theoretical in orientation and could be imporved through the use of case studies and more direct application examples of the consumer behavior theories presented in the course.     

试论虚假广告的防范

由于广告的相关法律法规不完善,广告主体缺乏法律意识和社会责任感,虚假广告发布的媒体越来越广泛,且出现了高层化倾向;虚假广告涉及的商品、服务种类也越来越繁多;集体化倾向明显,严重侵害了广大消费者的合法权益,扰乱了广告市场的秩序.为此,国家必须建立和健全广告监管体系,完善法律法规,使广告主体对虚假广告"不想为"、"不能为"、"不敢为".     

Corporate identity and the societal constituent

Increasingly, the management of corporations’ identities is being conducted in the context of empowered, socially engaged, culturally adept social actors who present organizations with a range of conflicting societal and economic expectations. These social actors, referred to as societal constituents, claim moral legitimacy to influence the decisions and actions of corporations they feel have affected their personal and community space. Firms’ environments come to be regarded as complex webs of social groups whereby the cultural meanings embedded in their corporate brands come to be morphed across the range of social groups. As such, the management of corporate brands becomes a task of symbolic facilitation and managing contradictions. Jay M. Handelman (jhandelman@business.queensu.ca) is an associate professor of marketing in the Queen’s University School of Business, Kingston, Ontario, Canada. His articles have appeared in theJournal of Marketing, theJournal of Consumer Research, and theJournal of Retailing. His current research interests include the application of institutional theory to help understand how product and corporate brands come to be managed in the context of a turbulent social environment. His teaching interests include brand management, marketing ethics, marketing theory and history, and interpretive research methods.     

品牌社交媒体广告内容对消费者社交媒体参与度的影响

基于参与度理论与社交媒体特点定义消费者社交媒体参与度与它的四个维度：意识、产生情感、产生理性思考、认同。建立社交媒体广告内容分类标准，收集二手数据后使用方差模型分析品牌社交媒体广告内容对消费者社交媒体参与度的影响。结果显示社交媒体广告内容类型显著影响消费者社交媒体参与度，新产品内容效果最好，其次是促销、游戏/抽奖、社会责任内容。此研究结果不仅可丰富消费者行为视角的品牌社交媒体广告相关理论研究，也可为品牌设计社交媒体广告内容营销提供管理建议。     

Copy testing methods and measures favored by top ad agency and advertising executives

Many changes in advertising copy testing methods have developed in the last decade. A survey of advertising agency and advertising executives was conducted to learn the relative popularity of these methods and to draw comparisons with an earlier survey done in the mid-1960's by the American Association of Advertising Agencies. The survey also inquired into the factors upon which these preferences have developed, as well as the relative influence of advertising agency personnel in the selection of testing methods, compared to their clients. Some evidence was found that preference for certain testing methods by advertising executives is a function of the product category in which they operate.     

广告传播中的人文关怀及其发展趋向探析

人文关怀是广告传播中受众心理接受的基础条件,广告传播中的人文关怀具有向人们传达人生哲学观念和精神诉求的现代意义。消费文化的社会环境要求我们必须重视广告传播中的人文关怀状况,重视广告传播担负的社会责任,使广告真正成为社会文化建设中的一个有机部分,以建立正确的社会价值观和促进社会主义和谐社会的健康发展。从广告的题材选择、诉求角度和表现方式等方面分析了广告中人文关怀的的传播特色,并着重论述了广告中人文关怀的发展趋向。     

Machiavellianism and personal success in marketing: The moderating role of latitude for improvisation

According to theory, the success of Machiavellians rests, in part, on the situational factor “latitude for improvisation”—the freedom to improvise in order to successfully manipulate others. In their study of Machiavellianism and marketing, Hunt and Chonko concluded that Machiavellianism is unrelated to success; however, the analysis did not include latitude for improvisation as a moderating variable. The data are reanalyzed with a measure of latitude for improvisation included. Theory predicts that Machiavellianism is positively related to success when latitude for improvisation is high. The results of this analysis suggest that Machiavellianism is unrelated to personal success in marketing when latitude for improvisation is high but is negatively related to success when latitude for improvisation is low. His research interests include marketing ethics, advertising, and marketing communication.     

An exploration of rule configuration effects on the ethical decision processes of advertising professionals

This study explores the ethical perceptions of advertising professionals regarding two child-oriented television advertising issues: deceptive messages and host selling. Differences in ethical evaluative and decision processes are investigated for both issues, using two evaluative rules. The results indicate that variations in advertisers’ ethical judgments and ethical intentions are affected by the type of rule(s) used during the evaluative process, and by the degree to which the rules are embraced. The article concludes with recommendations for advertising management and implications for future research. She graduated with honors in 1989 from Mississippi State University with a D.B.A. in marketing. She has practical experience in marketing research and her research interests are ethics and social responsibility, and professional services marketing. He received his Ph.D. in marketing from Michigan State University in 1980. He is the coauthor of two books on business ethics and has contributed numerous articles on ethics to various academic and applied business journals. He received his D.B.A. in marketing from Louisiana State University in 1969. He has coauthored two books on business ethics and has published articles on ethics in marketing journals. He is a frequent lecturer on business ethics. She graduated in 1990 from Mississippi State University with a D.B.A. in management. Her research interests are business ethics and student ethics, and corporate social responsibility.     

高管海外背景对企业绩效的作用机理及效果研究

文章选取沪深两市A股上市公司3745家为研究样本,考察高管海外学习背景、海外工作背景、海外学习经历和工作经历兼备的背景对企业绩效的影响,并探讨企业创新能力的中介效应,区域、企业类型（高新技术企业或非高新技术企业）和企业社会责任的调节效应。研究发现:高管的三类海外背景对企业绩效有显著促进作用,并且高管海外学习经历和工作经历兼备的背景对企业绩效的提升作用较两类单一背景更显著;高管的三类海外背景都能通过增强企业创新能力来提高企业绩效;区域和企业社会责任在高管的三类海外背景和企业绩效的关系间具有调节作用。研究结论可为不同地区的企业因地制宜地优化人力资源结构以及提高创新能力和企业绩效提供参考。     

广告代言人的法律地位及其责任

广告代言人是与广告主、广告经营者、广告发布者地位平等的广告主体.广告代言人代言虚假广告应承担相应的民事责任、行政责任和刑事责任.为了弥补我国广告代言人制度存在的缺失,应在《广告法》中专门设立广告代言人法律制度,尤其是对广告代言人的法律责任应做出明确的规定.     

Firm-to-firm and interpersonal relationships: Perspectives from advertising agency account managers

We do things for people we like, our friends. However, in firm-to-firm exchange relationships, boundary spanners are economic agents representing their firms contractually to achieve specific goals. Thus, questions arise as to whether close interpersonal relationships exist in business settings, how they are defined, and whether they influence the nature and functioning of interfirm exchange. A qualitative study with advertising agency account managers finds that analyzing interpersonal relationships across groups from both sides defines firm-to-firm relationships. Participants define these relationships based on the extent to which the agency is involved in the client’s business across categories including vendor, partner, and surrogate manager. Interpersonal relationship exist across categories including strictly business, business friends, and highly personal. The relationships are distinguished based on the knowledge base developed about the brand manager. Overwhelmingly, the participants claim that devoloping close, interpersonal relationships is beneficial to both their professional and personal lives. Diana L. Haytko (DianaHaytko@smsu.edu) is an associate professor of marketing at Southwest Missouri State University. She received a B.S. in advertising from the University of Colorado, an M.S. in advertising from the University of Illinois, and an M.B.A. and Ph.D. in marketing from the University of Wisconsin. Her research interests are in the field of relationship marketing, both from a business-to-business and a consumer perspective. Her work has been published in theJournal of Consumer Research, theJournal of Retailing, theJournal of Marketing Communications, and theJournal of Shopping Center Research.     

当代广告的伦理审视

本文主要针对广告伦理的内涵及当前广告伦理缺失的表现展开论述,并提出了“,三住一体”加强广告伦理建设的思路与对策。文章认为,广告在推销产品或服务的同时,也在推销一种生活方式和价值观念。广告是传播是非善恶观念的有力工具。广告人必须要考虑广告的社会责任即广告伦理问题。不断加强广告伦理建设对我国广告事业的长远发展十分必要。     

Corporate social responsibility and marketing: An integrative framework

This article introduces a conceptualization of corporate social responsibility (CSR) that emphasizes the role and potential contribution of the marketing discipline. The proposed framework first depicts CSR initiatives as the actions undertaken to display conformity to both organizational and stakeholder norms. Then, the article discusses the managerial processes needed to monitor, meet, and even exceed, stakeholder norms. Finally, the analysis explains how CSR initiatives can generate increased stakeholder support. Isabelle Maignan (imaignan@feweb.vu.nl) is an assistant professor of marketing at the Vrije Universiteit in Amsterdam in the Netherlands. Her research focuses on corporate social responsibility and its marketing dimensions in an international setting. Her work has appeared in theJournal of the Academy of Marketing Science, theJournal of International Business Studies, theJournal of Business Research, theJournal of Advertising, among other journals and conference proceedings. O. C. Ferrell (oc.ferrell@colostate.edu) is chair and a professor of marketing at Colorado State University. His research focuses on marketing ethics and corporate social responsibility. His work has appeared in theJournal of Marketing, theJournal of Marketing Research, theJournal of the Academy of Marketing Science, theJournal of Public Policy and Marketing, as well as other leading journals. In addition, he is the coauthor ofMarketing: Concepts and Strategies, Business Ethics: Ethical Decision Making and Cases, Business and Society: A Strategic Approach to Corporate Citizenship, Marketing Strategy, and other textbooks.     

跨国公司环保责任行为与消费者响应

本文研究发展中国家的消费者如何对跨国公司的环保责任行为做出响应。研究发现:基于发展中国家消费者的立场,跨国公司本土化的环保责任行为在某种程度上是一种不负责任的行为;跨国公司环保责任行为影响消费者的购买意向和公司评价,企业社会责任-企业能力信念这一消费者个人特征在跨国公司环保责任行为与消费者响应之间具有显著的调节作用;新产品质量是影响消费者购买意向和公司评价的重要因子,跨国公司的环保社会责任对企业能力与消费者响应之间的关系没有显著的调节作用。     

The evolution of consumer knowledge and sources of information: Hungary in transition

The authors’ research in Hungary during the period of transition to a market economy provides an opportunity to examine the evolving relationships between consumer product knowledge and its antecedents, including advertising, personal search, interpersonal sources, and brand experience. Their findings, based on survey data collected in Budapest in 1992 and 1998, indicate that the market information variables explain more variance in consumer knowledge later rather than earlier in the transition. Advertising is an important predictor of consumer knowledge later but not earlier in the transition, personal search is important at both times, and interpersonal sources are not important in either time period; brand experience is negatively related to knowledge earlier in the transition and positively related later in the transition. This study allows one to begin to understand the boundary conditions associated with studies conducted in developed economies. Managerial implications for firms investing in transitional economies are presented. Robin A. Coulter (robin.coulter@business.uconn.edu) is Ackerman Scholar and an associate professor of marketing in the School of Business at the University of Connecticut. She received her Ph.D. from the University of Pittsburgh. Her research interests include branding, cross-cultural consumer behavior, advertising, and research methods. Her work has appeared in theJournal of Consumer Research, the Journal of Consumer Psychology, theJournal of Applied Psychology, and theInternational Journal of Research in Marketing. Linda L. Price (llprice@email.arizona.edu) is Soldwedel Professor of Marketing in the Eller School of Management at the University of Arizona. She received her Ph.D. from the University of Texas at Austin. Her research combines qualitative and quantitative methodologies to examine the active, emotional, imaginative aspects of consumers’ decisions and activities, and the social and cultural context of marketplace behaviors. Her work has appeared in theJournal of Consumer Research, Journal of Marketing, and other leading marketing, management, and social science journals. Lawrence Feick (feick@katz.pitt.edu) is a professor of business administration in the Katz Graduate School of Business at the University of Pittsburgh. He received his Ph.D. from Pennsylvania State University. His current research focuses on cross-cultural consumer behavior, consumer word-of-mouth, and referrals. His work has appeared in the Journal of Marketing, theJournal of Marketing Research, the Journal of Consumer Research, Psychological Bulletin, andPublic Opinion Quarterly. Camelia Micu (camelia.micu@business.uconn.edu) is a marketing doctoral candidate at the University of Connecticut. Her research interests include advertising and product trial and cross-cultural consumer behavior.