英国伦敦牛津街——让你像小贝爱维多利亚一样爱她

牛津街是英国最繁忙的街道。这条不到两公里的街道上,云集了超过300家的大型商场,其中老牌百货店SeIfridges集合了众多的顶级名牌,这里周到的英式服务能让你体验超五星级的待遇。牛津街是到英国伦敦首选的购物街道,街上名牌店的最大特色并不在于品牌的种类有多少,而在于款式非常齐全,某些意大利顶级品牌的货品在伦敦竟然比来源地的更全。古典英伦味极浓的     

Industrial organization the UK Hotel Sector

This article considers the applicability of the Industrial Organization approach to tourism with reference to the UK hotel sector, by using econometric techniques, identifying stylized facts and examining the nature of market power. The main results are that there is some evidence of oligopoly rather than competition or contestability. However, among leading firms, no one seemed capable of exhibiting monopolistic behavior given the macroeconomic situation of the period. The central conclusion is that the results are highly sensitive to both the choice of model and definition of the industry. Future studies need to embrace econometrics, case studies and stylized facts to establish the framework and identify theoretical structures.     

Women's employment in Italian and UK hotels

This article uses secondary and primary data to compare and contrast the experience of women in the Italian and UK labour markets. It explores differences in national social policies and the impact of these on employment practices in the hotel industry in each country. It demonstrates that although Italy has a stronger legal framework to support women, their job opportunities are limited and the favourable maternity rights, in particular, appear to be disadvantaging women. By comparison, it shows how fast economic transformation has increased opportunities for women in the UK, but that these tend to be in numerically flexible jobs which are vulnerable to economic fluctuation. The article moves on to evaluate each Government's approach to implementing the European Directive on Parental Leave, and concludes that EU attempts at convergence through legislation are unlikely to be effective as different countries will interpret and implement the legislation in very different ways.     

Corporate responsibility in the UK tourism industry

This paper represents part of a programme of research into the development of indicators that can be used to monitor movement of the tourism industry with reference to more sustainable positions. In order to determine the potential for implementing such indicators this paper asked senior representatives of the UK tourism industry what factors influenced the degree of responsibility shown by their organisation. The research also asked what factors respondents felt would trigger any change in the actions of tour operators in the future. The research reveals that while many in the industry see industry structure as the constraining force, the potential for market advantage or the fear of negative PR also determines company actions. The research utilised elite interviewing for 35 senior representatives of the UK tourism industry.     

Trends and tensions in UK public house management

The management role in UK managed public houses has increased in relative importance over the years since 1970. Using material derived from both secondary sources and fieldwork in a major leisure retail company, the role of house manager is examined through the inter-related notions of landlord, manager and employee. There is a particular focus on shifts towards the employment of younger managers and the relationship between this and branding strategies. The implications of this relationship is examined through the notion of the ‘locus of interpretation’, and stress is placed on the need to view managing as a relationship.     

Course syllabi in the UK — a review

Airey and Middleton provide a review of the syllabi and content of tourism courses currently offered in the UK, based on research undertaken by them for the UK Tourism Society during 1981. The article comments on the main themes in the development of tourism education and provides a bibliography of recent contributions on the subject. Also the background and findings of a survey of tourism course provision are discussed and some tentative conclusions are drawn.     

Experiences of mentoring in the UK hospitality sector

The challenges of developing and managing the future generation of hospitality employees and managers has highlighted the value of using mentoring to effectively socialize, support, and nurture human resources. This study examines the experiences of mentors and mentees in the UK hospitality industry using interviews and focus groups. Findings expose the beneficial outcomes of mentoring as well as the forms it can take but also the issues which may arise from this developmental intervention. The value of mentoring is highlighted, in an industry facing significant human resource dilemmas, due to its capacity to enhance the industry's image alongside its typical career development and psychosocial functions.