How host organizations prepare for and learn from expatriate assignments

This article reveals what goes on inside host organizations prior to and during expatriate assignments. On the basis of analyzing organizational documents and conducting 43 interviews with host country nationals (HCNs) and expatriates in 30 Vietnamese organizations that host external foreign assignments, we provide a detailed account of HCNs' experiences and unearth sophisticated preparation and management activities designed to maximize these organizations' learning. We depict what we call “a host organization lifecycle” and extract five lessons: (a) host organizations prepare carefully in advance to learn as much as possible from expatriates; (b) HCNs experience quite dramatic adjustments and burdens during expatriates' placements; (c) mutual trust between expatriates and HCNs is a prerequisite for HCNs' learning; (d) most of HCNs' learning occurs informally via interactions with expatriates or observing how they work; (e) host organization managers actively manage HCN–expatriate relationships. Our findings outline a “wish list” of practices that expatriate‐using organizations could consider deploying for expatriate assignments that focus on the benefit of the host organization' development.     

A study focusing on American expatriates’ learning in host countries

This study examines the learning process and situations while expatriates are living and working in a foreign country. The survey was conducted on 70 American expatriates via individual e‐mails and the World Wide Web. The study found that expatriates gained the culture of their host country through reflective learning. Cross‐cultural training programs should be examined based on expatriates’ actual needs. Finally, several learning situations that would be helpful in reducing expatriates’ cultural difficulties are: previous cross‐cultural experience, language competency, long‐term relationships with the host people, and information about the host country originating from the home country as well as the host country.     

Career anchors: A comparison between organization‐assigned and self‐initiated expatriates

In the present study, based on the theory of fit, we have tested hypotheses on a sample of 303 French expatriates, comparing career anchors between assigned and self‐initiated expatriates. We found that lifestyle and internationalism are both very important anchors for assigned as well as self‐initiated expatriates, although most anchors differ among these groups. Furthermore, we have introduced a measure of the internationalism career anchor that presents promising psychometric characteristics. Our results provide important theoretical and practical implications. In particular, they show that both assigned expatriates and self‐initiated expatriates can be engaged in a boundaryless career. © 2010 Wiley Periodicals, Inc.     

Expatriate-deployment levels and subsidiary growth: A temporal analysis

We investigated the relationship between expatriate-deployment levels and the growth of international subsidiaries over time. Latent-curve analysis revealed that higher subsidiary growth over the long term was achieved through both (a) a higher proportion of expatriates at subsidiary founding and (b) a slower reduction in the proportion of expatriates over time. These results suggest that the decision to reduce the proportion of expatriates due to cost considerations should be tempered with the potential long-term benefits of expatriates for improving subsidiary growth. Our results point to the importance of two factors that impact subsidiary changes over time: path dependence and dynamic adjustment costs.     

The view from the field: A case study of the expatriate boundary-spanning role

Research suggests growing interest in the boundary-spanning role played by expatriates in supporting organizational learning and adaptation in uncertain environments. However, efforts to examine this role have relied on conceptual frameworks that have not been empirically grounded. This exploratory case study of 79 expatriates in the field applies a qualitative methodology to elaborate and extend current conceptualizations of the boundary role to the work of the expatriate. Findings suggest that interpersonal relationships may be the cornerstones of the role and the enablers of other cross-boundary resource exchanges.     

Going abroad to play: Motivations,challenges, and support of sports expatriates

Professional athletes moving abroad for their career is a novel phenomenon in international human resource management (IHRM). This exploratory article charts the motivations of sports expatriates to move abroad to play, as well as adjustment challenges and sources of support. A survey was conducted with 77 professional athletes in 10 different sports. The main motivations to move abroad were interest to experience life abroad, followed by the search for new challenges. In terms of challenges, different coaching style and communication issues were most often mentioned. Support was mainly informal, through team mates rather than professional providers. Our article contributes to the literature because it is one of the first studies focusing on sports expatriates from an international HR perspective. Our study provides information on a vulnerable group of expatriates; they are young in age and under extreme performance pressure. Sports expatriates need all the support they can get, and yet, little professional support is offered.     

Unpacking the “skill – cross-cultural competence” mechanisms: Empirical evidence from Chinese expatriate managers

International management (IM) literature identifies several important skill sets (namely, self-maintenance, perceptual, interpersonal, language and communication skills) that are important for expatriates’ cross-cultural management. However, how skills influence each other and work synergistically towards expatriate competence has not been well examined. Based on the theoretical perspectives of learning, social dynamics and the IM stream, we develop an integrative model to investigate the joint effects of skills on cross-cultural competence (CCC), by surveying and interviewing Chinese expatriate managers. We find that self-maintenance skills, interpersonal skills, and language skills do not relate to CCC directly, while perceptual skills contribute to CCC mainly through communication skills. Our study demonstrates that competence goes beyond understanding local culture and lies in the ability to effectively interact and communicate within the host context. This study contributes to expatriate literature not only by revealing the skill – CCC mechanisms, but also by extending knowledge into an emerging market context which provides theoretical and practical guidance for competence-building of expatriates from China.     

Interpersonal relations in China: Expatriates’ perspective on the development and use of guanxi

The literature on social networks identifies relationship building through guanxi as an effective way for Western organizations to reduce their liability of foreignness in China. Even though it is individuals rather than organizations who build these relationships, the focus in previous literature has been on organizational outcomes, and only a handful of studies have attempted to explain how expatriates perceive guanxi relations are built and maintained. To help address this issue, we conducted in-depth, semi-structured interviews with 36 Western expatriates working in China. Our findings suggest that guanxi is perceived to be an informal process that is used to build trust between individuals, which in turn can reduce the uncertainty around contract enforcement in China. We also find that the process for building guanxi between parties is initiated by the individual whose organization has less market power. Finally, the findings suggest that firms should be cautious if they elect to use agents as intermediaries to help connect to, and build relations with buyers and sellers.     

Expatriates’ international opportunity recognition and innovativeness: The role of metacognitive and cognitive cultural intelligence

International opportunity recognition has become increasingly important in both the international business and international entrepreneurship fields. While previous international entrepreneurship research has suggested a wide variety of innovation-inducing factors, it has neglected the role of cross-cultural competences and the expatriate as a potential actor. Building on the experiential learning theory and a model of opportunity recognition, we argue how and why metacognitive and cognitive cultural intelligence are important cross-cultural competences that stimulate and enable expatriates to discover international opportunities and be innovative. We use a mixed method approach to analyze differences in the innovativeness of expatriates.     

Exploring expatriate adjustment through identity perspective

This study reveals multifaceted identities experienced by corporate expatriates and how these identities are related to expatriate host country work and non-work adjustment. Specifically, we take a symbolic interactionism-based identity theory perspective and examine qualitative data from 73 corporate expatriates in China and Japan, revealing an expatriate identity (i.e., identification with being a manager and a foreigner), and a cultural identity (i.e., identification with home and host country cultures) which through identity stability/change are related to the mode and degree of expatriate work and non-work adjustment. Our findings suggest that these identities explain how corporate expatriates shape their new environment to their preferences, instead of adjusting to it.     

The supportive expatriate spouse: An ethnographic study of spouse involvement in expatriate careers

Previous research on the influence of accompanying expatriate spouses has emphasized the negative impact on the business expatriates that could contribute to unsuccessful outcomes of the foreign assignments. But spouses’ influences could also be positive. Applying ethnographic field-work methodology, this study investigated female spouses’ involvement in the career of a sample of Danish business expatriates living in the same compound in Saudi Arabia. Results showed that the accompanying partners were active in trying to support and further their expatriate husbands’ immediate careers and repatriation opportunities by using social strategies, such as creating alliances and establishing social networks with influential others through social contacts and dinner parties. The female trailing partners also tried as a group to influence company decisions regarding working schedules, pay, and holidays. These findings are consistent with recent theoretical developments focusing on positive outcomes of the work–family interface and social capital theory and are in line with empirical research on repatriation and post-assignment careers.     

Social support abroad: How do self-initiated expatriates gain support through their social networks?

On arrival, expatriates need to establish new social ties in order to succeed in the host country. In this study, we are investigating the social networks of self-initiated expatriates, focusing on the process of how they source social support. Building on information seeking theory, we have created a model connecting specific characteristics of network members (host country knowledge, employment status and host country origin) with the frequency of contact and support they provide. The model was tested through multilevel mediation analysis on 165 expatriates and their 575 network members. We contribute to the existing knowledge on expatriate networks by a theoretically driven categorization of network members and a detailed empirical analysis on the level of a relationship/tie. Our results show that expatriates rely on different network members for different types of support. Practical implications include the use of mentors to facilitate expatriate access to higher status individuals who can offer important support.     

Entrepreneurs and internationalization: A study of Western immigrants in an emerging market

Our interview-based study began as an investigation of Westerners residing in Vietnam. Our sample fell into three groups: local expatriates, expatriate entrepreneurs, and hybrids (those who worked for a multinational while owning a local company). Based on this finding, we re-examined the data to explore expatriates as employers. Two themes emerged. The first revealed expatriate entrepreneurs and hybrids as active market players who were competitors for local talent and/or potential local distributors or partners in Vietnam. The second theme indicated a parallel process: the internationalization of firms entering a foreign market and the internationalization of individuals entering that same market. Our contribution is the opening of the ‘homogeneous’ black box of Western immigrants and the expansion of the concept of the expatriate entrepreneur, thus reinserting the role of the individual in the process of firm internationalization.     

Career management of business expatriates from China

Chinese mainland business managers assigned to Hong Kong responded to a mail survey exploring issues on career management. The group of mainland managers was compared with a sample of Western expatriates, mostly from the US, France, and Britain. It was found that the Chinese expatriates had a significantly lower score than their Western counterparts on all the studied individual level career management variables: expatriate career preferences, meeting career goals within the corporation, career development fit, and right career move. Of the corporate level policy variables, corporate expatriate pool and separate expatriate careers also had lower scores for the Chinese than the Western managers. These findings support the behavioral process model of internationalization claiming that internationalization is a matter of learning. Implications of these results for internationalizing Chinese corporations are discussed.     

Person-environment fit and emotional control: Assigned expatriates vs. self-initiated expatriates

Studies exploring the difference of assigned expatriates (AEs) and self-initiated expatriates (SIEs) have recently started to emerge. However, so far few results have been connected to theory developed in this area. In the current study, we use responses from 324 business expatriates in China and take departure in the two elements of the person-environment fit theory, supplementary fit and complementary fit. We use the supplementary fit element of this theory to explain why emotional control (low dispositional anger and high self-control) increases performance and satisfaction in China. We rely on the complementary element of person-environment fit theory for understanding why this effect may vary between AEs and SIEs. Our argument is that as opposed to SIEs, AEs could add contact and knowledge from the parent company to the local organization thus complementing it. Our findings, with regard to supplementary fit, show that self-control has a positive association with both job performance and job satisfaction while trait anger has a negative effect on job satisfaction. In relation to complementary fit, also as expected, we found a buffering moderation effect of being AE, meaning that the negative effect of their trait anger on job satisfaction was diminished for this group.     

Why do self-initiated expatriates quit their jobs: The role of job embeddedness and shocks in explaining turnover intentions

Retaining self-initiated expatriates is a challenge for many organizations. Self-made expatriates tend to be mobile. They are willing to manage their own careers and to take up opportunities to live and work in countries of their own choice. Despite their importance as a source of human capital there are few studies on the work experiences of self-initiated expatriates and on the factors that affect their decisions to stay or leave their jobs. This article examined the effects of both job embeddedness and shocks on the turnover intention of self-initiated expatriates. Drawing on a sample of 204 self-initiated expatriates working in public healthcare organizations in the United Arab Emirates we found that both on-the-job embeddedness and shocks played a key role in predicting turnover intentions. The study also revealed that off-the-job embeddedness moderated the relationship between shock and turnover intentions such that self-initiated expatriates were more likely to consider leaving their organizations when they were firmly embedded in their community. We discuss the practical and theoretical implications of these findings.     

Managing institutional distance: Examining how firm-specific advantages impact foreign subsidiary CEO staffing

Based on the insight that superior access to knowledge can help foreign firms overcome liabilities of foreignness, we examine whether possession of firm-specific advantages shifts foreign firms’ CEO staffing strategies from local managers, who provide host-market insight, toward expatriates, who possess knowledge transfer and coordination capabilities. We find that, as institutional distance increases, firm-specific advantages from multinationality, regional agglomeration, and host-country experience substitute for the host-market insight of local CEOs. Foreign firms with such advantages instead staff the CEO role with expatriates. Our results are practically relevant to MNCs seeking to allocate a limited talent pool across different institutional contexts.     

Facilitating expatriate adjustment: The role of advice-seeking from host country nationals

The expatriation literature consistently suggests that expatriates on assignment require a great deal of support to adjust to their new environment. This study examines the potential of host country national (HCN) coworkers as an important yet often overlooked source of support for expatriates. Analysis of survey data collected from 350 expatriates working in the U.S. indicated that expatriates who sought advice from HCN coworkers reported higher levels of work and interaction adjustment. This study also found that expatriates were more likely to seek advice from HCN coworkers they perceived as being credible and likable. Implications for research and managerial relevance are offered.     

Impact of a local host on the success of an international assignment

This longitudinal study examined whether contact with a local host in the Netherlands positively impacts on the adjustment and performance of “Western” expatriates with English or French as their first language. Thirty‐one expatriates were put in contact with a Dutch host with whom they would have regular contact over nine months; another 30 similar expatriates would have no contact with a host. After a five‐month period of contact with a host, there was a positive impact on interaction adjustment. The results also indicated that expatriates who valued the contact highly derived more benefit from it. Contact with a host seems to be especially worthwhile for expatriates who have to deal with host nationals on a daily basis. ©2011 Wiley Periodicals, Inc.     

Compensation disparity between locals and expatriates: Moderating the effects of perceived injustice in foreign multinationals in China

A large compensation gap exists between local and expatriate employees in foreign multinationals in China. A survey in the Suzhou area confirmed that local employees regarded their compensation vis-à-vis that of expatriates as unfair. Trustworthiness of expatriates by locals showed a stronger effect on their evaluation of expatriates than on their job satisfaction and organizational commitment, whereas perceived compensation received by locals showed the opposite pattern. Trustworthiness of expatriates moderated the negative effect of perceived distributive injustice on evaluation of expatriates, whereas perceived compensation moderated the relationships between perceived distributive injustice and job satisfaction as well as organizational commitment.