绩效管理评估及其重要性

本文详细分析了面向员工的管理方法与绩效评估方式,这对企业中的人力资源研究意义非凡.笔者对个人绩效的重要性、绩效评估各个阶段的特点、绩效评估的目标、主要指标与公私企业中人力资源管理面临的各种挑战进行了侧重考量.     

为什么绩效评估效果不理想

绩效评估是目前许多企业普遍使用一种管理方法,但其执行的效果却不太理想,本文对此做出分析,指出了绩效评估经常产生的副作用和局限性,认为企业绩效的许多问题往往不是通过绩效评估就可以解决的。绩效评估也不是灵丹妙药,它经常给员工带来不公平的感觉,引发政治行为,从而使员工产生不满情绪并破坏良好的企业文化。     

知识型企业中知识员工的绩效评估研究综述

知识员工是知识型企业核心价值的创造者,但企业一直面临着对知识员工绩效识别难、激励难的问题。文章分析知识型企业和知识员工的自身特点,介绍并比较对知识员工进行绩效评估的不同方法,探讨知识员工的绩效评估模式,并指出对知识员工进行绩效评估时应当注意的几个问题。     

知识型企业中知识员工的绩效评估研究综述

知识员工是知识型企业核心价值的创造者,但企业一直面临着对知识员工绩效识别难、激励难的问题。文章分析知识型企业和知识员工的自身特点,介绍并比较对知识员工进行绩效评估的不同方法,探讨知识员工的绩效评估模式,并指出对知识员工进行绩效评估时应当注意的几个问题。     

员工绩效评估中近因效应的影响与规避

近困效应是影响企业员工绩效评估结果的主要知觉偏差之一。近因效应是指在知觉过程中．知觉对象给予知觉者的印象主要取决于最后出现的刺激，产生机制主要是知觉对象的最新信息“颠覆”了其逐渐模糊的旧有图式。克服近因效应在员工绩效评估的负面影响策略有：①进行科学性的、针对性的岗位分析，建立合理的岗位评价标准表；②分析组织行业环境、发展阶段和战略目标，选择合适的评估方法；③培训和选择合适的员工绩效评估主体，并在评估后进行有效沟通。     

企业员工绩效评估管理研究——以中国企业和在华美资企业为例

员工绩效评估是企业组织激励员工的重要的管理工具之一。本文共研究了六家不同企业(中国企业和美资企业各三家)的员工绩效评估实践。调查显示,这两类企业在员工绩效评估方面存在着系统性差异。中国传统的文化价值观,如崇拜权威,对高权力距离的认可和集体主义,可以在很大程度上解释这种差异。研究结果给管理者的启示是:人力资源管理活动同文化导向有一定的相关性。     

伊贝公司绩效评估体系——APEX

伊贝公司自己特有的绩效评估体系:APEX(Achieving Performance excellence),即"争取卓越绩效"。通过两个方面,各五个层次对员工进行评估。     

基于模糊综合评价方法的企业员工绩效评估研究

随着知识型工作范围的日益扩大以及员工工作成果的非量化发展趋势,企业对员工绩效的量化评估越来越困难。本文引入模糊数学中的模糊综合评价方法来研究对企业员工的绩效评价问题。在模糊综合评价基本模型构造理论研究的基础上,以宽带薪酬管理中的员工绩效评价为例,论述了运用综合模糊评价方法开展员工绩效评估的操作范式。     

建立企业员工绩效评估机制激发企业活力

企业员工绩效评估是企业中人力资源管理体系中的重要组成部分,员工的绩效评估是否科学有效、公平公正直接影响着企业中员工的工作态度与工作行为,从而影响着企业发展的前景与动力。本文对企业中员工绩效评估进行深入研究,旨在建立完善的绩效评估体系,为企业发展创造良好的人力资源保障。     

企业在人力资源绩效评估中的问题探究

人力资源绩效评估是人力资源开发与管理中非常重要的一部分,而且绩效评估执行的效果会直接影响绩效管理的成效,它能促进员工个人的发展和组织目标的实现。随着现代企业的发展,绩效评估被看作是企业管理中不可缺少的一部分,使企业能通过系统的方法和原理来测评员工在其岗位上的工作行为及成果,又是使企业提高绩效管理水平,从而更好地实现企业的总体经营管理目标的重要环节,而且通过绩效评估也可以提高员工的积极性。     

Can performance appraisals motivate employees to improve performance? A Mexican study

In this study of Mexican employees, we examined the relationship between performance appraisal characteristics (appraisal source, appraisal purpose and feedback richness) and perceived reactions of employees to the appraisal characteristics (perceived fairness and perceived accuracy of appraisals) and appraisal outcomes (appraisal satisfaction and motivation to improve). We hypothesized that multisource appraisals, appraisals used for administrative and developmental appraisals (multipurpose appraisals) and appraisals that have a high degree of feedback richness would lead to more perceived accuracy and perceived fairness of appraisals. We further hypothesized that higher levels of perceived fairness and accuracy would lead to higher levels of employee appraisal satisfaction and motivation to improve performance in the future. Results based on a survey of Mexican employees provide support for most of the hypothesized relationships. We discuss implications of the findings for research and practice of performance appraisals in the Mexican context.     

Employee perceptions of performance appraisals: a comparative study on Indian banks

Performance appraisal is the most critical human resource practice and an indispensable part of every organization; however, the practice continues to generate dissatisfaction among employees and is often viewed as unfair and ineffective. Indian banking sector is one of the biggest and fastest growing financial service sectors. The post-liberalization era has witnessed significant changes in the structure and operations of banks operating in India. Arrival of new private and foreign banks has given a cause to public sector banks to be more competitive, effective and innovative in their approach. Past researches have compared public and private sector banks and have indicated that new private sector banks are outscoring public sector banks in terms of technical and economic efficiency parameters. However, no study could be found that compared public and private banks in India on fairness perceptions of performance appraisal system. Therefore, this research studied the differences between public and private sector banks with respect to perception of fairness of the performance appraisal system and performance appraisal satisfaction. Perception of fairness of the performance appraisal system has been studied through nine factors. The study used independent samples t-test and qualitative analysis to study the mean differences between the two banks. Results indicated that private sector bank employees perceive greater fairness and satisfaction with their performance appraisal system as compared to public sector bank employees.     

The anatomy of performance appraisals in Germany

We investigate the use of performance appraisal (PA) in German firms. First, we derive hypotheses on individual and job-based determinants of PA usage. Based on a representative German data set on individual employees, we test these hypotheses and also explore the impact of PA on performance pay and further career prospects. The results include that PA is positively linked to an individual's willingness to take risks. The performance of older employees and woman is evaluated less often. Furthermore, larger firms evaluate the performance of their employees more. We find evidence for a non-monotonic relation between the hierarchical level and usage of performance appraisal: The performance of employees with very high or very low responsibilities is assessed less often.     

对加强国有大中型企业员工考核工作的一些思考

员工考核工作对企业发展具有重要意义。文章提出企业应对员工实行全员考核，并针对不同层面和不同岗位的员工，运用不同的考核方法、内容、周期。     

Looking Forward to Performance Improvement: A Field Test of the Feedforward Interview for Performance Management

This study examines the effectiveness of the feedforward interview for improving the job performance of employees relative to a traditional performance appraisal interview in a business equipment firm. Managers (n = 25) were randomly assigned to one of two conditions. Employees (n = 70) who engaged in a feedforward interview with their manager were observed by an anonymous peer to perform significantly better on the job four months later than employees (n = 75) who received the company's traditional performance appraisal interview. The finding that the feedforward intervention increased performance relative to the performance appraisal indicates that the effect is a relatively enduring one. The results suggest that the feedforward interview should prove useful for human resource managers who are searching for ways to increase the performance of their organization's human resources over and above the traditional performance appraisal. © 2014 Wiley Periodicals, Inc.     

Quality of appraisal practices in Indian PSUs: a case study

The main aim of the study is to assess the level of expectation and experience regarding the consideration of the skills relating to internal marketing in performance appraisal report while evaluating performance of human resources in Indian Oil Corporation Limited (IOCL) (AOD; Assam Oil Division), Digboi. This study also attempts to assess the level of expectation and experience regarding ideal ‘post-performance-appraisal-scenario’ in IOCL (AOD), Digboi. Furthermore, the study ventures to assess the level of overall satisfaction with performance appraisal system of the company as perceived by the employees, i.e. the internal customers. The study has looked into performance appraisal as a tool of human resource management through the lenses of internal marketing skills in the context of Central Public Sector Undertakings, which have very narrow base of internal Customers. This new approach has the potential to orient the Public Sector Undertakings to the market-driven economy.     

企业员工绩效考核中合作的博弈分析

员工的绩效考核对于企业的人力资源管理来说,是一项重要但难度很大的工作。在绩效考核中,人力资源部门、部门主管以及员工之间存在着各种合作上的问题。本文尝试将其三者引入到博奕论中的"囚徒困境"模型中,借其模型能解决在绩效考核中部门主管,员工和人力资源部门间的合作问题。     

通过业财融合优化企业绩效考核的研究

随着国家经济的发展由高增速发展向高质量发展转变,如何运用合适的绩效管理方法激发全员活力是每一个企业需要探讨、研究的问题。论文通过梳理CF公司绩效考核体系的现状和存在的问题,剖析了绩效考核体系不完善对公司发展的影响。希望通过对CF公司绩效考核体系改革的总体方向、思路及实践运用的探讨,能够让读者对企业的绩效考核体系有一个全新的认识。     

Feedback frequency and appraisal reactions: a meta-analytic test of moderators

Abstract

Performance appraisals provide employees with feedback that helps them improve subsequent performance, with acceptance of feedback as a key precondition to improve performance. In this study, we use the due process model of performance feedback to better understand predictors of favorable employee reactions to performance appraisal. The due process model views knowledge of performance standards and frequent feedback as aspects of adequate notice in performance appraisal, and as key predictors of favorable appraisal reactions. Empirical findings to date, however, have been inconsistent on this issue. Feedback frequency has not been consistently related to appraisal reactions in primary studies, suggesting the potential for moderator effects. We therefore meta-analyzed the relationships between knowledge of performance standards and feedback frequency with appraisal reactions through the due process lens with performance rating favorability and knowledge of performance standards as moderators. Our findings suggest prior inconsistent results could be partly explained by the moderating effects of performance rating favorability and knowledge of performance standards on the relationship between feedback frequency and appraisal reactions. We discuss the implications of our results for theory, research and practice.     

Doing it for themselves? Performance appraisal in project‐based organisations,the role of employees,and challenges to theory

We explore performance appraisal in project‐based organisations and provide novel insights into appraisal processes in this context. These include the central role of employees in orchestrating the appraisal process, the multiple actors that have input to appraisal including project managers, the distance between employees and their official line managers, and the weak coordinating role of human resource specialists in these systems. We draw attention to the drawbacks of current theorising on appraisal to predict and explain outcomes from appraisal systems that are not premised on stable line manager/employee dyads. Theorising based primarily on social exchange theories needs to be reconsidered in this context and new theories developed. We also question how human resource specialists can better support employees, and managers of all kinds, in their implementation roles in polyadic human resource management systems to ensure transparency, equity, and fairness of appraisal processes in a project‐based organisational context.