Inside the high-tech black box: A critique of technology entrepreneurship policy

Promoting new technology-based firms is the cornerstone of technology entrepreneurship policies in advanced industrial economies. Drawing on quantitative and qualitative empirical evidence from the UK, this paper provides a critique of these policy frameworks. The aggregate analysis shows that vast majority of these firms are micro firms, a small minority of whom grow rapidly. The paper then highlights the incongruence between the nature of these firms and the public sector technology policies designed to support them. The qualitative data reveals that typically these firms are corporate rather than university spin-offs; most do not undertake large amounts of in-house R&D; most do not have protected IP; and only a small minority are VC-backed. Most derive their main competitive advantages from open innovation sources such as relationships with end-users and customers. The paper offers suggestions for how policy could be recalibrated to better reflect the requirements of local entrepreneurial actors and the types of support required by most high-tech SMEs.     

Do Family Firms Have Better Reputations Than Non‐Family Firms? An Integration of Socioemotional Wealth and Social Identity Theories

We draw from socioemotional wealth and social identity research to develop a theory on reputational differences among family and non‐family firms. We propose that family members identify more strongly with their family firm than non‐family members do with either a family or non‐family firm. Heightened identification motivates family members to pursue a favourable reputation because it allows them to feel good about themselves, thus contributing to their socioemotional wealth. We hypothesize that when the family's name is part of the firm's name, the firm's reputation is higher because family members are particularly motivated for their firm to have a better reputation. Family members also need organizational power to pursue a favourable reputation; thus, we hypothesize that the level of family ownership and family board presence should be associated with more favourable reputations. We find support for our theory in a sample of large firms from eight countries with disparate governance systems and cultures.     

从中小会计师事务所角度看会计师事务所的专业化经营

随着社会的需要,政策的放开,环境的改善,中小会计师事务所如雨后春笋般涌现。但大多数中小事务所经营惨淡,顾此失彼,在营销上不注重策略或走入误区,严重地制约了事务所的持续发展。本文主要分析了从专业化经营角度改善营销,培育事务所的竞争力,以期使事务所步入良性发展轨道。     

The moderating effect of the technological level of industry on the relationship between innovation and corporate reputation

Corporate reputation is one of the principal intangible assets a firm possesses. The entrepreneurial, innovative nature of the firm has been recognized as one of the antecedents of corporate reputation. However, specialist literature has paid scant attention to the relative importance of an entrepreneurial nature as an element that helps to improve corporate reputation in comparison with other antecedents such as product quality. Even less is known about exactly how this antecedent influences corporate reputation among different stakeholders. Little is also known about possible variations in how this antecedent is perceived by different industries. Thus, with a view to contributing to knowledge on how corporate reputation is formed, derived from the innovative nature of the firm, this article attempts to analyze how the environment affects the causal relation between the entrepreneurial, innovative nature of the firm and its corporate reputation. We particularly analyze the environment according to its technological level, distinguishing between three types of industry: high tech, medium tech, and low tech, using a sample of 308 US firms and structural equation modeling (SEM) techniques. The empirical test provided some unexpected and interesting results.     

Environmental proactivity,competitive strategy,and market performance: The mediating role of environmental reputation

This article examines the impact of small and medium-sized enterprises' (SMEs) proactive environmental strategy on market performance through the mediating mechanism of environmental reputation. In addition, we investigate the potential moderating role of competitive strategies on the environmental reputation-market performance nexus. Data were collected from 223 SMEs. Using the hierarchical multiple regression analysis, the results show that a proactive environmental strategy positively enhances environmental reputation. Also, the influence of proactively environmental strategy on market performance is mediated by environmental reputation. In addition, our findings show the relationship between environmental reputation and market performance is greater for firms that adopt the differentiation strategy but not significant for firms adopting the low-cost and integrated strategies. Our study offers several theoretical and practical implications.     

Customer service-focused HRM systems and firm performance: evidence from the service industry in Taiwan

Abstract

This study adopts a resource-based view, attraction–selection–attrition theory and a focused approach to examine the link between service-focused human resource management (HRM) systems and firm performance. Internally, we examine employee competency as the ‘black box’ between service-focused HRM systems and firm performance. Externally, we examine the effect of the interplay of a service-focused strategy and service-focused HRM systems in predicting firm performance. We collect data from different sources (i.e. executives, human resource members, and line managers). Using a final sample included 2120 respondents from 175 firms in the service industry in Taiwan, the results show that customer service-focused employee competency transmitted 53% of the effect of customer service-focused HRM systems on firm performance. In addition, when a firm implements a less service-focused business strategy, service-focused HRM systems leads to significant improvement in firm performance. Implications for research are discussed.     

Do firms share the same functional form of their growth rate distribution? A statistical test

We propose a hypothesis testing procedure to investigate whether the same growth rate distribution is shared by all the firms in a balanced panel or, more generally, whether they share the same functional form for this distribution, without necessarily sharing the same parameters. We apply the test to panels of US and European Union publicly quoted manufacturing firms, both at the sectoral and at the subsectoral NAICS level. We consider the following null hypotheses about the growth rate distribution of the individual firms: (i) an unknown shape common to all firms, with all the firms sharing also the same parameters, or with the firm variance related to its firm size through a scaling relationship, and (ii) several functional shapes described by the Subbotin family of distributions. Our empirical results indicate that firms do not have a common shape of the growth rate distribution at the sectorial NAICS level, whereas firms may typically be described by the same shape of the distribution at the subsectorial level, even if the specific shape may not be the same for different subsectors.     

Lateral hiring and the performance of professional service firms: the moderating effects of leverage ratio

We theorized and tested the performance implications of the lateral hiring by professional service firms (i.e. law firms). Using a longitudinal dataset of lateral partner hires in 148 US law firms between the years of 2004 and 2008, the results indicated that the size of lateral hiring had a reversed U-shape relationship with the financial performance of a firm. In addition, the leverage ratio (i.e. the ratio between associate lawyers and partners) significantly moderated the reversed U-shape relationship between lateral hiring and firm performance, such that the placement of the bend in the curvilinear relationship, that is, the threshold, occurred more quickly at a low than at a high leverage ratio. This study contributes to the literature on strategic human resource management in professional service firms by providing empirical evidence on the effect of lateral hires and by emphasizing that lateral partner hiring should be considered with other important HR issues to fully capitalize lateral partners.     

Competitive Strategies in an International Context: Impact of Multi-Cultural Dimensions

ABSTRACT

This study extended research on organization characteristics associated with successful technology-based competitive strategies in U.S. firms to Brussels-based firms in order to specifically investigate the multicultural aspects of competitive strategies in an international context. Organization characteristics associated with success in U.S. firms also were associated with success in Brussels firms. However, the pattern of performance criteria varied. Brussels firms with responsive and innovative organizational systems exhibited higher sales growth, higher creation and maintenance of employment, higher reduction of employee turnover and higher overall success. In contrast, firms characterized by traditional and hierarchical management philosophies exhibited lower profit growth, lower profit margins and lower returns to shareholders.     

Sponsored spin-offs,industrial growth and change

This paper focuses on the role of sponsored spin-offs for industrial growth and dynamics. A sponsored spin-off is a firm born out of the venturing activities and the active involvement of an established organization; in this paper the latter in the form of retained partial ownership in the new firm. Sponsored spin-offs are one mechanism whereby the respective potential advantages of large and new firms may be exploited. Little is known about the nature and magnitude of contributions by existing firms to the creation of new technology-based firms and the effects these new firms have on innovation, change and renewal.In this paper, an empirical sample of 101 Swedish IPO firms is used in the analysis of three research questions. (1) Are sponsored spin-offs an important mechanism for the creation of new technology-based firms? (2) Are sponsored spin-off firms important for industrial growth? (3) Are sponsored spin-offs influencing industrial renewal and change? The results add to the understanding of how, and to what degree the venturing activities of existing firms contribute to the creation of new firms, as well as how and to what extent these spin-offs differ from other new firms in terms of their impact on industrial growth and change.     

The influence of reputation on supplier selection: An empirical study of the European automotive industry

Using an original database, integrated with information by the web, we propose an ex-post analysis on the main factors influencing the selection process of tier 1 suppliers in the automotive industry. There is plenty of literature on how buyers should select their suppliers, but the literature on how they really do so is scarce. We contribute analysing an original database collecting purchasing contracts information within the automotive components market in Europe. We investigate, through different econometric approaches the influence of traditional supplier selection criteria in combination with different reputation factors. Our findings suggest that reputation plays a crucial role more than classical criteria; in particular, suppliers, which serve a diversified customer portfolio or with strong exposure to premium brand customers have better chances to gain additional orders and broaden their customer base even more. The latter means that OEMs have to increase their reputation in order to be more attractive for suppliers.     

Regional development and sources of superior performance across textile and IT sectors in Taiwan

The rapid growth and industrialization of Taiwan's textile and IT sectors, mainly comprised of small and medium-sized enterprises, has prompted an array of explanations among academics, including neoliberalism, structural-institutionalism, flying geese patterns, regional networks and economic geography. Drawing on neoliberal, structural-institutional, regional networking and economic geographic views in that strong Taiwanese entrepreneurial culture is important to its textile and IT sector development, this study shares their positive perspectives in influencing the sources of profitability differentials among Taiwan's textile and IT firms in international competitiveness. Researchers investigating the sources of performance differences among firms have focused mainly on the relative importance of industry and firm factors. Specifically, this study employs Taiwan's business database to examine industry and firm effects on profitability differentials in these sectors using return on assets and the economic performance measures of economic value added and market value added. A variance components model is proposed, and findings indicate that firm effects dominate performance while industry effects have little impact. Our discussion reconciles results with those of previous studies.     

Investigating effects of organisational culture and learning on environmental collaboration and performance of Korean exporting firms

This paper presents an empirical study of the effect of organisational culture and learning capability factors on environmental collaboration and performance in green supply chains. A conceptual model and variables were derived from organisational culture, learning, and collaboration theory and tested with Korean exporting firms. Learning capability was found to positively affect environmental collaboration as staff behaviour, attitudes and learning about environmental practices in a focal firm can be increased from suppliers and customers and then disseminated internally. Further, environmental collaboration was found to positively affect environmental performance due to a focal firm sharing these learned capabilities about the environment with other supply chain partners. However, organisational culture was not found to positively affect environmental collaboration. The findings suggest firms can improve environmental capabilities and performance through shared learning with supply chain partners and ensuring they are internally disseminated in the focal organisation.     

Supply chain collaboration: Impact on collaborative advantage and firm performance

Facing uncertain environments, firms have strived to achieve greater supply chain collaboration to leverage the resources and knowledge of their suppliers and customers. The objective of the study is to uncover the nature of supply chain collaboration and explore its impact on firm performance based on a paradigm of collaborative advantage. Reliable and valid instruments of these constructs were developed through rigorous empirical analysis. Data were collected through a Web survey of U.S. manufacturing firms in various industries. The statistical methods used include confirmatory factor analysis and structural equation modeling (i.e., LISREL). The results indicate that supply chain collaboration improves collaborative advantage and indeed has a bottom-line influence on firm performance, and collaborative advantage is an intermediate variable that enables supply chain partners to achieve synergies and create superior performance. A further analysis of the moderation effect of firm size reveals that collaborative advantage completely mediates the relationship between supply chain collaboration and firm performance for small firms while it partially mediates the relationship for medium and large firms.     

Myth-busting and entrepreneurship policy: the case of high growth firms

Abstract

Promoting high growth firms (HGFs) has become a strong fixation within enterprise policy. This is a debate article seeking to examine and challenge the mythology perpetuated by policy makers and embedded within high growth entrepreneurship policy frameworks. Within the article we argue that a number of distinctive ‘myths’ have become deeply embedded within these policy frameworks. Such myths have been built on misconceived preconceptions of HGFs, which has resulted in policy-makers taking a myopic view of these firms. A key aim of the paper is to highlight how false perceptions of HGFs translate into inappropriate policy interventions. The paper challenges some of the most commonly held myths about these firms (that they are predominantly young, small, high-tech, VC-backed, university spin-outs, who grow in an orderly organic fashion, operating similarly irrespective of location) and identifies a clear mismatch between how policy makers perceive HGFs and what they actually look like in reality. Suggestions for the design of future policy approaches are forwarded.     

Industrial clusters,shared resources and firm performance

Drawing upon the resource-based view, this paper examines the relationships between various types of cluster-based shared resources and cluster firm performance in the Chinese context. Using survey data from a sample of 294 small- and medium-sized enterprises from industrial clusters in Zhejiang Province, we find evidence to support arguments that cluster firms in comparison with non-cluster firms demonstrate significantly higher perceptions of shared resources and that shared resources exclusively available to cluster firms link to better cluster firm performance. The findings of our research suggest that cluster policy needs to attend to the constituents of shared resources in order to enhance firm performance.     

The impact of supply-side electronic integration on customer service performance

Although information technologies have been expected to directly enhance firm performance in specific value chain activities (e.g., supplier performance or customer service performance), their advanced capabilities offer the promise of organizational integration and spill-over benefits. Enterprise systems provide firms with platforms for electronically integrating their supplier and demand chain activities. Spill-over benefits refer to the impacts that occur when IT investments in one organizational domain benefit performance in a different value chain side of the firm. Supply-side electronic integration (SEI) refers to the use of electronic means to integrate the exchange of information and transactions with suppliers through enterprise systems. In our research, we examine whether SEI generates spill-over effects on customer service performance, over and beyond firms’ direct investments in customer-side digitization. We also examine whether structural attributes of the firm (e.g., vertical integration, diversification, and centralization) moderate the effects of supply-side electronic integration on customer service performance. Our analysis of a secondary dataset of InformationWeek 500 firms shows that SEI helps firms realize cost-savings in their customer service performance, especially if they are less vertically integrated. In addition, SEI investments help diversified and centralized firms achieve cross-selling with their customers. We also find that SEI is more likely to help decentralized and diversified firms achieve customization in their customer service activities. These results suggest that SEI helps firms achieve twin goals in customer service: cost reduction and revenue expansion. Overall, our research reveals how supply-side electronic integration could generate benefits in customer service performance in firms.     

中小会计师事务所发展的理性思考

中小企业是我国国民经济中的一支重要力量,中小企业的存在为中小会计师事务所提供了广阔的发展空间。本文从发展优势、存在的问题等方面对中小会计师事务所进行了分析,在此基础上,提出我国中小会计师事务所的发展对策。     

Schumpeter and new technology based firms: Towards a framework for how NTBFs cause creative destruction

Although Schumpeter’s “creative destruction” has become something of a buzzword, the theoretical underpinnings of his theory are largely missing from the recent literature on technological change. This paper explores the link between technological change and creative destruction, with particular attention being paid to the role of new technology-based firms in bringing this about. Recurring themes in the technological change literature are examined. These show that the phenomenon of dominant firms failing due to the introduction of a new (disruptive) technology is creative destruction in action. NTBFs are the most common introducers of disruptive technologies and a leading driver of creative destruction.     

技术中介市场作用机制及其声誉的模型探讨

随着我国技术市场的不断完善和发展,技术中介的作用日益凸现。本文从技术中介的重要作用出发,探讨了客户在选择技术中介时中介机构声誉的重要性、影响技术中介声誉的因素以及技术中介与客户相互作用的机制。