HRM and Performance: A Plea for Reflexivity in HRM Studies

abstract    In this Counterpoint, we build on Paauwe's suggestions to take the field of HRM and Performance further. Rather than aiming for a synthesis or proposing a radical alternative, we argue that R(econstructive)-reflexivity is needed for theorizing HRM. In particular, we bring in insights from critical studies on the notion of HRM, on the notion of performance, and on the theoretical relationship between them as a way to open up new research avenues and lines of interpretation. For each of these three aspects, we indicate how studying the employment relationship can be reframed. In particular, we emphasize practice-oriented research as one possible research path for the field of HRM as it allows for an examination of HRM as a set of practices, embedded in a global economical, political and socio-cultural context. We end our counterpoint by reflecting on reflexivity, proposing three practices that can guide HRM scholars in becoming reflexive in the ways they study HRM.     

Lost in delegation? (Dis)organizing for sustainability

Using actor-networks as our conceptual lens for appreciating complex sociomaterial interdependencies, we explore how a vision to “do things differently” for sustainability becomes enacted and significantly diluted at a major brownfield development project in the UK. We show how visions for sustainability can become substantially delegated into a range of specialised and functionally differentiated practices, with nonhuman mediators producing significant agency. Additionally, extending actor-network approaches, we develop the concept of localised hybridity to consider how the possibilities for progressive sustainability practices are interdependent with mediators in other ‘locals’ across times and spaces. We suggest that greater reflexive attention and inquiry to the types of relational work required to form alliances with nonhuman mediators is crucial to realise visions for sustainability.     

A CONFLICT OF INTEREST: ISLAMIC HOME FINANCING IN AMERICA

The rising Muslim population in the USA has fuelled an increase in the domestic demand for '     ' finance. One of the prominent restrictions that     imposes on financial practices is a prohibition on the payment and collection of riba , interest on loans. This paper examines the home financing models of three prominent Islamic financial institutions. It identifies the transaction models that these institutions use, explains the differences among these models and illustrates how each institution 'sells' its chosen approach to the public.     

“蛋白质与酶工程”专业课程的教学改革实践及启示

"蛋白质与酶工程"理论课程是生物学基础专业教学的重要组成部分。依据"蛋白质与酶工程"理论课程设置的特点,探索新的教学模式,加强双向交流,强化教学内容,培养学生自主学习能力;注重学习形式,增加创新实践,努力提高学生的专业综合素质;紧密结合其他专业发展趋势,加强现代科学素养意识培养。通过理论和实践的结合,获得良好的课程教学效果,努力培养二十一世纪高素质创新型、应用型人才,为国家输送合格的从事酶工程研究及生产的专业技术人才。     

Collective Virtuosity in Organizations: A Study of Peak Performance in an Orchestra

abstract    The purpose of this paper is to build theory on peak performance at the group level. Peak performance transcends ordinary performance and is associated with a subjective experience in which one loses a sense of time and space as well as feels great joy and bliss. We chose to study this phenomenon at the group level through a methodology of participant observation in an orchestra. We found that groups can be transformed by their own performance in a reflexive process in which virtuosity, or individual peak performance, becomes collective. We offer a propositional model of collective virtuosity in organizations, and offer directions for further research.     

Standardize or Customize: The Interactive Effects of HRM and Environment Uncertainty on MNC Subsidiary Performance

This study examines the impact of customizing (as opposed to standardizing) human resource management (HRM) practices on subsidiary performance in multinational corporations (MNCs). We examine how this relationship is influenced by environmental uncertainty. Hypotheses were tested using data from 92 subsidiaries of a large MNC operating in 27 countries. The results showed an interactive relationship between the customization of HRM practices and subsidiary environmental uncertainty on both financial (net profit) and nonfinancial (customer satisfaction) objective measures of subsidiary performance. The results of this study provide important empirical insights for researchers and practitioners into how HRM can be best configured to drive multiple performance outcomes for MNC subsidiaries. © 2014 Wiley Periodicals, Inc.     

Explicit and implicit corporate social responsibility: Differences in the approach to stakeholder engagement activities of U.S. and Japanese companies

This study uses the theoretical frameworks of institutional theory and comparative capitalism to demonstrate how cross‐cultural differences in national institutional frameworks are related to differences in the meaning and the nature of corporate social responsibility (CSR) and, as a result, how they create different incentives and opportunities for companies to engage in stakeholder management activities. More specifically, we draw upon the framework of “explicit” and “implicit” CSRs to investigate whether and how stakeholder management practices and programs differ between the United States and Japan. We first develop and validate a Stakeholder Engagement Activities (SEAs) scale, designed assess differences in the approach (explicit or implicit) that companies use to address a variety of common SEAs. Then we analyze data and present the results of surveys collected from 227 companies in the United States and Japan. We find that although the SEAs of American companies are characterized by strong “explicit CSR,” in contrast, the SEAs of Japanese companies exhibit strong “implicit CSR.” In the discussion that follows, we attribute these distinctions in the SEAs to differences in the configuration of political, economic, and market mechanisms in each country. The findings of this study contribute to a more nuanced understanding of the differences in prevailing CSR practices of American and Japanese companies than noted by previous researchers. From a practitioner's perspective, the findings of this study reveal that despite the global nature of CSR, stakeholder management practices are both interpreted and operationalized differently due to differences in national institutional frameworks.     

Guest Editors' Introduction

abstract    In this introductory article to the Special Issue we make a case for the study of 'field-configuring events' (FCEs). We begin with a discussion of the nature and character of FCEs. We next situate the study of FCEs in the context of ongoing research addressing the growth and evolution of institutional, organizational, and professional fields. We follow this with an overview of the relationship between FCEs and the evolution of fields, paying particular attention to how FCEs link field evolution at the macro level with individual action at the micro level. We then examine the unique methodological advantages that the study of FCEs offers to researchers who are interested in studying dynamic field processes. We conclude with a summary of the five papers that make up this Special Issue.     

Reverse Diffusion in US Multinationals: Barriers from the American Business System

abstract    This paper addresses the issue of 'reverse diffusion' of employment practices in multinational companies, which is defined as the transfer of practices from foreign subsidiaries to operations in the country of origin. It adds to the literature by examining the influence of the parent business system in multinationals. Specifically, it addresses how the dominant institutions and established organizational structures and practices in the home country affect the extent and impact of reverse diffusion of employment practices. Drawing on fresh evidence from American-owned multinationals in the UK we argue that there is considerable potential for reverse diffusion to occur among this group of firms. However, we highlight a number of barriers to reverse diffusion that the American business system presents, demonstrating that these constrain both the prevalence and the impact of it in practice.     

Revisiting IS research practice in the era of big data

Through building and testing theory, the practice of research animates data for human sense-making about the world. The IS field began in an era when research data was scarce; in today's age of big data, it is now abundant. Yet, IS researchers often enact methodological assumptions developed in a time of data scarcity, and many remain uncertain how to systematically take advantage of new opportunities afforded by big data. How should we adapt our research norms, traditions, and practices to reflect newfound data abundance? How can we leverage the availability of big data to generate cumulative and generalizable knowledge claims that are robust to threats to validity? To date, IS academics have largely welcomed the arrival of big data as an overwhelmingly positive development. A common refrain in the discipline is: more data is great, IS researchers know all about data, and we are a well-positioned discipline to leverage big data in research and teaching. In our opinion, many benefits of big data will be realized only with a thoughtful understanding of the implications of big data availability and, increasingly, a deliberate shift in IS research practices. We advocate for a need to re-visit and extend traditional models that are commonly used to guide much of IS research. Based on our analysis, we propose a research approach that incorporates consideration of big data—and associated implications such as data abundance—into a classic approach to building and testing theory. We close our commentary by discussing the implications of this hybrid approach for the organization, execution, and evaluation of theory-informed research. Our recommendations on how to update one approach to IS research practice may have relevance to all theory-informed researchers who seek to leverage big data.     

An industrial relations perspective on the high-performance paradigm

Recent studies have suggested that various human resource management (HRM) practices are associated with enhanced economic performance in organizations. This research has led to what we call the high-performance paradigm, a belief that firms can improve performance by adopting certain high-performance work practices (HPWP). We apply an industrial relations (IR) perspective to the high-performance paradigm to extend the insights of HRM studies. After identifying how the perspective typically adopted in IR research differs from that used by HRM researchers, we briefly review the literature on HPWPs, identify limitations in the existing research approach, and suggest issues and areas for future research. In general, we suggest that research on HPWPs has made a valuable contribution to the literature. We urge HRM researchers, however, to devote more attention to underlying conflicts at work, focus more explicitly on the implications of new forms of work for workers, and pay greater attention to the role that cultural forces, unions, and governments play in shaping the workplace.     

A replication and extension of quality management into the supply chain

As competition moves beyond a single firm into the supply chain, researchers are beginning to explore quality management (QM) in a supply chain context. The literature suggests that supply chain management (SCM) consists of internal practices, which are contained within a firm, and external practices, which cross organizational boundaries integrating a firm with its customers and suppliers. Supplier quality management and customer focus are two QM practices that are also clearly in the domain of SCM. In this study we investigate how these two supply chain management-related quality practices lead to improved performance and examine the practices that precede and mediate those relationships. In doing so, we replicate and extend the relationships among the QM practices and their effects on firm performance suggested in Kaynak [Kaynak, H., 2003. The relationship between total quality management practices and their effects on firm performance. Journal of Operations Management 21, 405–435] using survey data gathered from firms operating in the U.S. The inclusion of customer focus and supplier quality management in the QM model supports the importance of internal and external integration for quality performance. Implications of the results for researchers and practitioners are discussed, and further research implications are suggested.     

Acquisition performance and the “Quest for the Holy Grail”

Olimpia Meglio and Annette Risberg investigate how researchers measure acquisition performance. I develop some complementary ideas that reinforce their conclusion: this issue is not another Quest for the Holy Grail; it simply highlights our research practices.     

How do respondents process stated choice experiments? Attribute consideration under varying information load

The popularity of stated choice (SC) experiments has produced many design strategies in which researchers use increasingly more ‘complex’ choice settings to study choice behaviour. When the amount of information to assess increases, we wonder how an individual handles such information in making a choice. Defining the amount of information as the number of attributes associated with each choice set, we investigate how this information is processed as we vary its ‘complexity’. Four ordered heterogeneous logit models are developed, each for an SC design based on a fixed number of attributes, in which the dependent variable defines the number of attributes that are ignored. We find that the degree to which individuals ignore attributes is influenced by the dimensionality of the SC experiment, the deviation of attribute levels from an experienced reference alternative, the use of ‘adding up’ attributes where feasible, the number of choice sets evaluated, and the personal income of the respondent. The empirical evidence supports the view that individuals appear to adopt a range of ‘coping’ strategies that are consistent with how they process information in real markets, and that aligning ‘choice complexity’ with the amount of information to process is potentially misleading. Relevancy is what matters. Copyright © 2006 John Wiley & Sons, Ltd.     

Excel spreadsheet as a tool for social narrative analysis

Qualitative research is an open field where different researchers from several disciplines deal with social meanings and with the issue of understanding. During the last two decades, the use of computers and software has extended to become a relevant part of our daily landscape and also a basic device of social research, even in relation to a qualitative approach. There are many applications of qualitative research software specially designed by a diversity of firms and institutions producing different levels of sophisticated tools that can be used in the social research process. This paper presents a protocol for using an Excel spreadsheet as a tool for analyzing social discourses. We will show how to work with the documents produced in the empirical data collection and the criteria to structure the components of the application and its main representations. Finally, we offer a methodology for developing a personalized application in order to orient social design as a powerful and reflexive tool that contribute to a social thinking immersed in continuous improvement.     

Supplier relationship portfolio management: A social exchange perspective

Despite the importance of relationship portfolios, it's unclear how a buying firm's differential investment in its suppliers affects the distribution of its supplier relationships and the supplier-provided benefits that result. Drawing from social exchange theory (SET), we assess the sequential linkages among supply management practices, supplier relationship sets that vary in closeness, and relational benefits. Empirically, we adopt a multi-methodological approach that combines abductive case-based and deductive survey-based research. In our case-based approach, interview responses from 34 professionals within a global Tier 1 automotive manufacturer (MFGR) and four of its suppliers, open-ended survey responses from 56 buyers and 86 engineers within MFGR, documentary evidence, and direct observations facilitate the operationalization of supply management practices and relationship closeness constructs. The survey-based study integrates case-based findings and uses response data from sales managers within 292 suppliers to MFGR and matched supplier performance data from MFGR to test a theoretical model of social exchange. In a multi-step process, we apply cluster analysis, multinomial logistic regression, ANOVA, and multiple regression to this aggregated dataset to (1) identify three distinct sets of supplier relationships that are distributed along a relationship closeness continuum, (2) show how specific supply management practices affect the composition of supplier relationship sets that comprise a buying firm's portfolio, and (3) demonstrate how supplier-provided benefits differ across supplier relationship sets. Our results validate the utility of SET as applied to supplier portfolio management and provide insights into buyers' actions that drive closer relationships, minimize risk, and maximize benefits across a supplier portfolio.     

Building ambidexterity: The role of human resource practices in the performance of firms from Spain

Both researchers and managers are increasingly interested in how firms can pursue ambidextrous learning—that is, simultaneously exploring new knowledge domains while exploiting current ones. In this study, we attempt to bring human resource management into this forum by introducing and testing how high‐involvement human resource practices shape the social climate that affects the firm's ambidextrous learning and subsequent performance. A field study of 198 companies from Spain showed that high‐involvement human resource practices were positively related to the social climate that, in turn, facilitates ambidextrous learning and improved performance. © 2012 Wiley Periodicals, Inc.     

Unpacking the evolving process of pay-for-performance system implementation

Compensation researchers and practitioners often wrestle with issues of how organizations manage pay-for-performance (PFP) systems. Research has mostly addressed employee work outcomes of pay practices and has largely considered the PFP system as a static mechanism. We build a cyclical process model of how PFP systems are enacted, transformed, and managed in firms, ultimately providing a theoretical basis for enhancing the understanding of PFP system design and effectiveness. Drawing upon agency theory, cybernetic theory, and Bowen and Ostroff (2004)’s HRM system strength approach, our model identifies critical factors—PFP system formalization, PFP distinctiveness, PFP consistency, and PFP consensus —that influence control over PFP system implementation in organizations. In particular, our model addresses the critical role of managers in implementing and synthesizing PFP systems, which ultimately influences the design of PFP systems over time. Our model explains how the misalignment of espoused and enacted PFP practices is created and resolved in organizations.     

THEORIES OF THE FIRM: IMPLICATIONS FOR STRATEGY RESEARCH*

Theories of the firm provide a perspective for thinking about organizational objectives and a framework for analysing important research problems. Here, we demonstrate the usefulness of several economic theories of the firm for guiding strategy research. We evaluate the relevance of each theory with regard to how the underlying conceptualization of the firm permits us to investigate issues of substantive interest to strategy researchers, and how compatible the assumptions contained within the theory are with the traditional strategy framework. We also examine the relevance of the theories from the viewpoint of philosophical methodology. We argue that, because of the integrative nature of strategy research, it is imperative for researchers to adopt multiple frameworks represented by different theories for the advancement of the field.