Group Decision and Negotiation in Strategy Making

For a large number of organisations effective delivery of strategy depends upon the psychological and emotional commitment of the Top Management Team (TMT) thus involving group negotiation and decision making. Computer based group support promoting open debate and developing commitment is therefore important and illustrated through examples from the presenter's large number of strategic interventions.     

Connectedness Problem Solving and Negotiation

Difficult polarizing problems/conflicts are pervasive in the United States and the world. Welcome to spiritual rationality/connectedness problem solving and negotiation involving spirituality and rationality, and emphasizing connectedness in problem solving. In particular, we develop CPSN-ESD—Connectedness Problem Solving and Negotiation (CPSN) through Evolutionary Systems Design (ESD)—discussing spiritual rationality/connectedness and highlighting connectedness with One and with each other as values, among others, in problem solving. In CPSN-ESD, CPSN is effected through ESD, a game-theory based, general formal systems- spirituality modeling/design framework for individual and multiagent (group) problem solving and negotiation implemented by computer technology. Problem solving is represented by an evolving problem system of purposes and their relations from the lowest-level action to the highest purpose, ultimate common ground—spirituality, connectedness with One (or a surrogate, as discussed). For an agent, an evolved problem system satisfying spiritual rationality identifies right action (a solution) producing spirituality, connectedness with One (or a surrogate). A negotiation agreement requires multiagent agreement on the action to be taken. Agents may be natural or artificial. The paper focuses mostly on human agents with ideas being applicable to other natural and artificial (computer) agents with lesser (or greater) capabilities than humans according to their built-in capabilities. Present-to-future CSPN-ESD work includes furthering support of human agents; designing spiritual agents; designing multiagent systems for connectedness capitalism; developing connectedness democracy; further research and applications on intercultural and international negotiation; work on the world connected.     

Interactive Alignment or Complex Reasoning: Reciprocal Adaptation and Framing in Group Decision and Negotiation

The purpose of this paper is to explore how speakers enter each other’s reference frames during interactive decision-making and negotiation. It examines the relation between reciprocal adaptation, Interactive Alignment Theory and Theory of Theory-of-Mind by using ethno-methodological analysis of audio-recorded activities. The study concludes that problem reframing is affected by interactivity and led by discursive mechanisms such as reciprocal adaptation, which realize as two types of embodied, cognitive and emotional processing: interactive alignment and complex reasoning. The type of activity predicts the functions of cognitive processing. In strategic negotiations, such as plea bargains, interactive alignment realizes complex emotionally loaded Theory-of-Mind reasoning. In addition, the analysis indicates that the participation of a judge does not inhibit the anchoring effect but rather reinforces it interactively. The study suggests a tentative framework for analysis of framing by describing cognitive processing in terms of temporal, consciousness and communicative characteristics. Multi-functionality of discourse features demands careful study of context rather than assumption of linguistic-discursive functions.     

Deception Performance in Online Group Negotiation and Decision Making: The Effects of Deception Experience and Deception Skill

Deception in computer-mediated group Negotiation and decision making presents a variety of risks. Gaining a better understanding of online deception has important implications for both individuals and organizations. Despite the rapidly increasing number of online deception cases reported in recent years, extant deception research has not considered the context beyond individuals or small groups. Additionally, there has been a mismatch between the important role of individual characteristics of the deceiver in theory and the lack of empirical investigation of their impact in research. This study aims to assess deception performance in mid-sized online groups by building a model of individual differences in deception experience and deception skill. We conceptualize deception performance in terms of deception success and two other new constructs, namely survivability and productivity. The model has been tested with a dataset collected from a real-world online community. The results show that deception skill has a positive effect on deception success, but deception experience has a negative effect. Although deception experience and deception skill are found to have opposite effects on the success of deceivers, both contribute positively to the survivability of deceivers. The findings of this study have significant implications for future deception research in online group communication and negotiation.     

Negotiation via the World Wide Web: A Cross-cultural Study of Decision Making

INSPIRE is a Web-based system for the support and conduct of negotiations. The primary uses of the system are training and research. Between July 1996 and April 1997, 281 bilateral negotiations were conducted through the system by managers, engineers and students from over 50 countries. INSPIRE has been used at eight universities and training centers. In research it is being used to study cross-cultural differences in decision making and the use of computer support in negotiation. This paper outlines the system, the negotiation methodology embedded in it, and reports the initial results of the experimental study of the impact of culture on Web-based bilateral negotiation.     

The Four Umpires: A Paradigm for Ethical Leadership

Theories of leadership have traditionally focused on leadership traits, styles, and situational factors that influence leader behaviors. We propose that The Four Umpires Model described herein, which examines how four leadership types view reality and perception, provides a useful example of an effective steward leader. We use the Five Beliefs Model identified by Edgar Schein and Peter Senge to frame the implicit assumptions underlying the core beliefs and mental models of each of the four umpires. We suggest that the stewardship model of Umpire Number Four, the Facilitating Idealist, is the best model for leadership of the four umpires described. In our review of the Four Umpires Model we also explain why it is importance for every leader to thoughtfully assess the assumptions that form the ethical basis for leadership decisions and actions.     

Ethical Decision Making in Organizations: The Role of Leadership Stress

Across two studies the hypotheses were tested that stressful situations affect both leadership ethical acting and leaders?? recognition of ethical dilemmas. In the studies, decision makers recruited from 3 sites of a Swedish multinational civil engineering company provided personal data on stressful situations, made ethical decisions, and answered to stress-outcome questions. Stressful situations were observed to have a greater impact on ethical acting than on the recognition of ethical dilemmas. This was particularly true for situations involving punishment and lack of rewards. The results are important for the Corporate Social Responsibility (CSR) of an organization, especially with regard to the analysis of the stressors influencing managerial work and its implications for ethical behavior.     

How Do Ordinary Japanese Reach Consensus in Group Decision Making?: Identifying and Analyzing “Naïve Negotiation”

The purpose of this study is to investigate ways in which ordinary Japanese people negotiate in a multi-party meeting. We initially gave such a way of negotiation the tentative name of “naïve negotiation”. The analysis of the conversational data reveals three structural features of naïve negotiation: (1) at the utterance level, the participants tend to claim their opinions without providing any overt grounds, (2) at the local consensus-building level, they tend to jump to conclusions without the full examination of proposed hypotheses, (3) at the final consensus-making level, there tends to be disjunctions between discussion units. Although these features are not necessarily seen as irrational or illogical, a naïve-negotiation style can still be a trouble-source in achieving successful consensus-making. This leads us to emphasize the necessity of developing a support system for the discussants.     

“多哈回合”规则谈判小组举行会谈

<正> 世界贸易组织“多哈回合”规则谈判小组3月16日上午在日内瓦总部举行了自去年9月坎昆会议失败后的第一次会谈。谈判小组主席在会上说,由于规则谈判涉及的问题复杂并且技术性强,希望各成员能在今后的一系列非正式会谈中以专题讨论的方式深入交换看法。首次非正式会谈已定在4月26日至28日举行,各成员将于此前递交提案,以供会上讨论。