European travel — the way ahead

Europe currently holds the primary position in the global travel market, but with the trend for long-haul travel increasing and the saturation of prime destinations and peak seasons, the intra-European market may well stagnate. Europe must compete with ever more successful non-European tourist destinations by developing more varied products which take advantage of shoulder seasons and less crowded destinations. Aggressive marketing within the USA, aimed at those segments of the population most likely to be attracted to Europe, may well offer the best chance for Europe to increase its share of the world tourism market.     

高速铁路影响下的全国旅游景点可达性研究

世界旅游强国离不开良好交通的支持,而作为交通中非常重要的高速铁路的快速发展,必将有力地促进区域旅游的发展。文章探讨了2020年全国高铁网络影响下旅游景点可达性空间格局及其变化,分析旅游目的地与客源地市场空间格局变化特征,在全国尺度下定量分析高速铁路建设对旅游客源地与目的地可达性的影响。测度2020年规划高铁通车前后旅游可达性空间格局与变化。结果显示:高铁开通后,高铁沿线城市可达景点数量显著增加;尤其是"日"字形高铁沿线城市与景点的增加值最高,将成为我国重要旅游经济带,高铁沿线城市与景点是高铁网络效应的主要受益者,高铁服务带来了时空压缩效应,即高铁的开通不仅缩短旅游客源地和目的地之间的时间距离、加强了两地之间的联系,也实现了旅游者跨区域的快速外部交通,而这种快捷效应的延续同样离不开城市内部交通网络的优化,缩短中心城市到旅游景区的时间,将会进一步增强景区的吸引力。     

论我国体育旅游专业人才培养模式

体育旅游作为旅游市场的一种新产品 ,是以体育资源为基础 ,通过各种体育活动来规划、设计、组合引起人的消费欲望与需求 ,进而感受参与体育活动与大自然情趣的一种旅游形式。体育旅游不仅仅是旅游的一种简单形式 ,而是旅游产业与体育产业交叉渗透产生的一类新领域。本文运用科学方法 (如问卷调查法 ;深度访谈法 ;焦点访谈法 ;观察法 ;文献资料法 ;统计法 ;比较法 )就我国体育旅游市场人才需求状况进行分析 ,论述了体育旅游人才培养模式 ,构建了培养体育旅游人才的课程体系。为高校设置体育旅游专业或专业方向提供理论基础 ,也为 2 0 0 8年奥运会体育旅游人才培养提供可操作方案。     

英国出境旅游产品分析

本文通过英国旅行社出境旅游产品的类别分析和价格差异对比,总结了出境旅游产品的5种基本特性,在产品差异原因分析时发现,旅游目的地的旅游资源差异固然是旅游产品差异的主基石,但目的地接待服务水平高低反而是当地旅游业发展的主导因素,在休闲旅游阶段,其作用胜过旅游资源本身,甚至超过了资源。     

基于出游半径的自驾车旅游市场特征差异分析——以苏州市为例

自驾车旅游成为休闲旅游的重要方式。自驾出游半径不同市场需求存在一定差异,根据市场需求差异开发适应市场需求的自驾车旅游产品,对自驾车旅游市场发展具有重要意义。本文通过市场抽样调查方法,分析苏州市出游半径不同的5类自驾车旅游市场特征差异。结果表明,5类自驾车旅游市场在旅游动机、信息渠道、出游方式、出游时间、停留时间和旅游消费等6个方面存在一定差异性,但差异程度不同;研究还发现,影响自驾车旅游市场发展的主要限制性因素是道路标识系统不完善、旅游服务设施建设滞后、自驾车旅游经济成本高以及驾车安全隐患等4个方面;最后针对不同类型自驾车旅游市场特征以及影响其发展的因素,提出科学合理的自驾车旅游市场开发对策。     

Modelling Long Distance Pleasure Travel Mode Using Perceived Modal Attributes

Modelling transport choice behaviour traditionally has been addressed using objective measures of attribute data: price, time, etc. The authors argue that actual brand attributes may not be a good casual influence on consumer choice of long distance tourism travel. Choice is more likely to be a function of brand perceptions or brand image, which in turn is a function of past experience, expectations, promotional influences, family life stage and other personal factors. The authors re-examine data gathered in 1985 on tourist travel between Perth and Sydney or Melbourne, Australia; about 2400 miles. The authors model actual behaviour in terms of market share as a function of respondents' perceptions of travel mode attributes using a customised Multinomial Logit program which develops separate explanatory models for identified market segments. Results demonstrate the improvement in predictability over non-segmented models. Implications for tourism operators in promotions, product design and market targeting are discussed.     

Marketing Australia overseas—a corporate perspective

The Australian Tourist Commission promotes international tourism to Australia. It undertakes a range of marketing activities including advertising, public relations and tourist trade promotions. It does not sell travel. The tourist industry in Australia contributes 6% to Gross Domestic Product and employment. International tourism in Australia accounts for around 15% of all tourism. Australia is divided into eight states and territories all of which promote tourism within the country and also undertake offshore promotions with the Australian Tourist Commission. The strategy of the Commission for the next 3 years includes an emphasis on conventions and incentives, market research, quality promotions and special interest travel across a broad range of markets.     

Tourism product development and the changing consumer demand: A case study of Kenya

Kenya is an important tourist destination in Africa accounting for over 6% of the total international tourist arrivals to the continent. However, in recent years Kenya's tourism industry has been experiencing problems of poor performance and continuing decline in the number of international tourist arrivals. This study examines the main characteristics of the country's tourism product vis‐a‐vis the changing trends in global tourism market demands. It is argued that the underlying cause of the recent poor performance of the tourism industry relates to the nature of the country's tourism product. Over the years, Kenya has been offering a limited tourism product that is based on beach and wildlife tourism. Also, the marketing of Kenya mainly depends on overseas tour operators who mainly sell inclusive tour packages. Thus, the form of tourism product that is offered by Kenya has not responded to the recent changes and trends in international tourism market demands. Post‐modern tourists, particularly tourists from developed countries, are increasing becoming aware of the negative impacts of mass tourism and are increasingly looking for alternative tourism products that provide a deeper and more meaningful experience. Thus, if Kenya is to rejuvenate its tourism industry there is need for the country to provide a diverse alternative tourism product which is more appealing to the post‐modern tourists.     

Understanding the Motivation and Travel Behavior of Cycle Tourists Using Involvement Profiles

Bicycle tourism is a growing niche tourism market which has potential economic, social, and environmental outcomes for individual participants and host communities. However, there has been a lack of research into heterogeneity of this market and their respective motivations and behavior. This article applies the concept of enduring involvement, in conjunction with tourist motivational theory, to segment and better understand cycle tourist behavior and intentions. A total of 564 completed questionnaires was collected from an online survey of bicycle club members in Australia. Respondents were segmented into five initial clusters by their level of enduring involvement. A number of significant differences were found on their travel motivations, travel behavior, and behavioral intentions, as well as their sociodemographics and cycling behavior. The results lend support to the application of enduring involvement in a tourism context to better understand the behavior of niche markets which include popular leisure pursuits. Recommendations as a result of the findings are made for product development and marketing communication, while future research opportunities are also outlined.     

基于游客视角的生态旅游认证支付意愿实证分析

生态旅游认证产品能否取得商业上的成功取决于旅游消费者对它的接受程度,本文通过对浙江省4个景区的实地调查,分析了旅游消费者对生态旅游认证产品的认知和态度,并运用假设评价方法评估了旅游消费者对生态旅游认证产品的支付意愿.研究结果表明,旅游消费者对生态旅游认证产品的选择意愿受性别、教育程度、月收入、旅游频率、旅游方式、过去一年旅游花费、对生态旅游进行专门的认证并授予生态资格证书的赞同程度,以及未认证生态旅游产品的价格等因素的影响而差别显著;计算所得的支付意原表明,平均而言,旅游消费者愿意支付比未认证的生态旅游产品高35.1%的价格来购买通过认证的生态旅游产品.     

Developing marketing strategy for a resource-based industry

The significance of tourism in Canada is becoming increasingly recognized, with tourism in the top five of foreign exchange earners. This article examines the implications of defining a new market segment - that of ‘activity packages’ sought by vacation travellers. Nova Scotia - where the travel industry is the biggest generator of foreign dollars - is taken as an example of a tourist destination rich in tourism activities. Factor analysis is used to identify 12 activity packages which could facilitate more specific marketing of tourism resources, with advertising aimed at well-defined market segments.     

中国旅游业产业关联的定量分析

本文利用<2002年中国投入产出表>定量测度旅游业对国民经济发展的地位与作用,并提出相应的政策建议.研究结论如下:(1)旅游业对国民经济的推动作用远大于受到国民经济发展后的拉动作用;(2)我国旅游业对交通运输、住宿业和餐饮业的直接拉动能力最大,但非基本旅游消费占旅游消费的比率比较低,我国旅游消费还有很大增长空间;(3)旅游业是劳动密集型产业,"乡村旅游"能就地转移大量农村富余劳动力,这对构建和谐社会、促进社会主义新农村建设将发挥重要作用;(4)我国旅游业发展八分靠国内旅游,二分靠国际旅游,旅游业发展的重点应该放在国内旅游上.     

Market segments based on the dominant movement patterns of tourists

This paper presents an innovative method for tourist market segmentation-based on dominant movement patterns of tourists; that is, the travel sequences or patterns used by tourists most frequently. There were three steps to achieve this goal. In the first step, general log-linear models were adopted to identify the dominant movement patterns, while the second step was to discover the characteristics of the groups of tourists who travelled with these patterns. The Expectation–Maximisation algorithm was then used to partition tourist segments in terms of socio-demographic and travel behavioural variables. The third step was to select target markets based upon the earlier analysis. These methods were applied to a sample of tourists, over the period of a week, on Phillip Island, Victoria, Australia. A significant outcome of this research is that it will assist tourism organisations to identify tourism market segments and develop better tour packages and more efficient marketing strategies aligned to the characteristics of the tourists.     

旅游信息服务视阈下的智慧旅游慨念探讨

智慧旅游的丰富实践使研究者不断思考“什么是智慧旅游”的问题,而对这个基本问题虽有很多解答但仍然需要进行探索。文章试图通过对国内外有关智慧旅游的概念进行了梳理,建立起以旅游信息服务为基础的智慧旅游的基本概念,即把智慧旅游定义为旅游者个体在旅游活动过程中所接受的泛在化的旅游信息服务。该定义旨在强调智慧旅游以旅游者个体为核心、以信息服务为载体的支撑体系,以泛在化作为核心内涵,以旅游者行为方式、旅游业营销方式、管理方式和服务方式的根本性变化为主要外延,并据此对国内外智慧旅游概念进行了全面评价。文章的价值在于将智慧旅游的概念与旅游信息化（特别是旅游信息服务）有机结合,既承上启下又能开启智慧旅游发展的新思路。     

Ecological approach to tourism marketing

This article describes the changing composition of the tourist population and the changing aims and lifestyles of the more important market sectors. People are becoming more determined to derive satisfaction from all areas of life, and travel must provide something extra to attract the potential tourist away from a fulfilling job and pleasurable home life. Tourism marketing will have to become more environment-orientated and socially responsible. An ecologically-minded tourism industry will safeguard its prospects for growth in the 1990s and 21st century.     

上海世博会旅游经营商市场感知维度及其行为影响研究

文章以上海世博会为例,采用SPSS、AMOS等统计分析软件对全国362家旅行商调查问卷进行统计分析,建构旅行商对重大事件旅游市场感知维度的测量模型,分析不同类型旅行商市场感知的差异性,通过结构方程模型检验市场感知维度对其分销行为的影响。研究表明:①重大事件旅游市场的旅行商感知模型包括事件属性维度、产品属性维度、市场属性维度及市场影响维度等4个测量维度。②国际业务、国内业务旅行商在4个感知维度上均存在显著差异;特许与非特许旅行商在市场属性感知维度上有显著差异,在其他维度上差异不显著;不同地理区域的旅行商在产品属性维度上差异不显著,在其他维度上有显著差异。③旅行商对重大事件旅游市场感知维度中,市场属性维度、市场影响维度对其分销行为存在显著影响,事件属性维度和产品属性维度的影响不显著,市场影响维度是主导其分销行为的主要因素。从旅行商视角研究重大事件旅游市场感知及其分销行为影响,对于重大事件在我国可持续发展及其后续旅游开发具有重要的意义。     

Narrative transportation and travel: The mediating role of escapism and immersion

The experience of escaping the real world and losing oneself in a fictional one brings pleasure to many. We draw on the overarching theory of narrative transportation (see Gerrig, 1993) to advance knowledge in screen tourism. The aim is to develop and empirically test a conceptual model of TV series consumption, escapism, immersion, and travel intentions with partial least squares structural equation modelling (PLS-SEM). Results confirm that narrative transportation is a structured gradual process: TV series consumption first leads to escapism, escapism to immersion, immersion to travel intention. The mediated relationships (via escapism and immersion) between media consumption and travel intention are found to be significant. The novelty of our model lies in the travel-centred operationalizing of the narrative transportation theory. Based on our results, tourism marketers are advised to implement a tourism ad campaign building on the different stages of narrative transportation to create emotionally engaging tourism marketing products.Impact statementThe main contribution of this research to society in general is that it recognises the cultural phenomenon of TV series consumption and the benefits of narrative transportation as a kind of travel-experience into a fantasy world. We map the stages of narrative transportation, exploring the journey from media consumption to travel intention; the data obtained is of relevance because filming locations often become popular tourist destinations. Whether tourism planners aim to reduce or increase tourist flows awareness of (1) the process of narrative transportation experienced by viewers, and (2) how this process influences travel intentions is key to the effective management of media-induced tourism flows.     

旅游者中位年龄的几个市场指示意义

年龄是旅游市场细分理论中一个重要的社会—人口学变量,不同的年龄结构对细分市场的旅游行为有着重要的影响。然而,在刻画旅游者年龄结构时,无论是在业界实践还是学界研究中,被普遍采用但标准各异的旅游者年龄"上中下"分组模式却不可避免地制约了相关研究成果之间纵向或横向的比较与验证,需要发展一条可以沟通联系的纽带。文章试图将中位年龄作为这种可能的纽带引入我国旅游市场研究领域,基于国家旅游局公开发布的旅游者年龄统计数据,提出了旅游市场类型的中位年龄划分标准,并在此基础上进一步探讨了旅游者中位年龄在指示市场结构类型、市场环境波动和市场发展分化方面的后效价值,以期为旅游市场营销与管理提供一定的理论依据。     

Understanding wine tourism in China using an integrated product-level and experience economy framework

Wine tourism in China is an emerging market. This study addresses two research questions: the product offering and the tourist experience in this market. Findings of an exploratory study using netnography were examined by combining product levels theory and the experience economy model. The resulting proposed theoretical framework identified the status of China's wine tourism market as situated in the infancy stage. Results revealed the core product needed more customers’ involvement, and enrichment of the augmented product, to best position the wine destinations. While, enhancing educational, entertainment, and escapist experiences would benefit the whole experiences and increase future loyalty.     

旅游意象图:基于游客感知的旅游景区规划新设想

受启发于"城市意象"理念和图论学说,文章从游客感知出发,提出"旅游意象图"的旅游景区规划设想,认为旅游意象的基本要素包括旅游道路、旅游节点、旅游边界、旅游标识和旅游区域5个方面,旅游意象图的构建过程可分解为旅游意象点→旅游意象线→旅游意象链→旅游意象面→旅游意象图5个基本步骤,指出可从资源类旅游意象、产品类旅游意象、市场类旅游意象3个层面确定具体的旅游意象,并分析了旅游意象调研的4大基本方法:传统问卷调查、绘制心智地图、旅游意象游戏法和旅游意象访谈法。