Duality Theory and Long–Period Price Systems

This paper concerns duality between long–period price systems in Sraffian models of production and the technologies of the various industries. We present a ‘principle of duality between prices and technique’ referred to a system of production, due to Bidard and Salvadori, and compare it with the usual textbook duality between cost and production functions, referred to firms/industries. We argue that the principle of duality for the system of production can be obtained, industry by industry, on the basis of the usual duality theory and that, in so doing, both ‘dualities’ are given a formulation more appropriate to firms/industries in long–period equilibrium.     

Verbund von Industrie und Dienstleistungen wird enger

Structural change in highly developed countries is characterized by the increasing importance of the tertiary sector — especially production oriented services — at the expense of the secondary sector. The present paper analyzes the kinds of linkages between service industries and manufacturing branches using the results of a survey of firms carried out in parts of the German Rhineland. The results show that knowledge intensive services in particular help to strengthen the regions’ export bases. Furthermore, service industries and manufacturing industries are closely and increasingly linked to each other. In this process manufacturing industries demand highly specialized services while service industries give innovative impulses, helping to increase industrial firms’ competitive capability. Thus the importance of the manufacturing industry in this network is higher than statistical analysis is able to show. Regions are well advised, therefore, not to neglect the locational requirements of manufacturing industries.     

MEASURES OF TECHNICAL CHANGE AND STRUCTURAL CHANGE IN SERVICES IN THE USA: WAS THERE A RESURGENCE OF PRODUCTIVITY GROWTH IN SERVICES?

Traditional measures of productivity growth show very low gains made by most service industries since 1980s in the USA. However, other indices of ‘technological activity’, such as computerization, education, and occupational change, show that service industries were more technologically active than goods producers over this period. I first distinguish among three types of services: standardized like communications, customized like recreation, and hybrid like retailing. Using output, employment, and capital stock data for 43 industries over 1960–2000, I find that in terms of productivity standardized services behave like goods producers, customized services have had virtually zero productivity growth, and hybrid services fall in between. These results show up in historical data as well as in econometric analysis.     

Foreign environments: The internationalisation of environmental producer services

The ‘greening’ of manufacturing firms has created new markets for environmental producer services. Environmental service providers from industrialised countries are more and more forced to internationalise, often due to the international activities of their client firms or to an insufficient offer of such services in the host countries. While knowledge-intensive services in general face problems entering foreign markets, environmental producer services are particularly confronted with specific non-tariff barriers. The latter are not only related to regulatory frameworks, accreditation problems (‘neo-protectionism’) or missing cultural skills, but also to specific aspects such as confidence between service provider and client firm.     

生产性服务嵌入、技术进步与中国装备制造业效率提升

本文利用1998-2010年中国从16个国家的进口数据,考察生产性服务等中间品进口对技术进步的影响,根据中国30个省份的面板数据进一步分析生产性服务各细分行业对装备制造业的效率提升效应。研究结果发现,通过生产性服务进口,中国可获得全球高级要素资源,技术水平也得到提高。在生产性服务细分行业中,信息服务业、商务服务业和金融服务业显著促进了装备制造业效率,但物流服务业大幅度降低了装备制造业的效率。     

生产性服务贸易自由化与制造业生产率提升：基于跨国数据的分析

生产性服务贸易自由化作为当前的一种主要的对外开放的形式,对国家制造业发展的影响还没有统一的理论和实证研究。文章通过构建理论模型研究生产性服务贸易自由化对制造业生产率影响假设,利用2008-2012年中的69个国家的跨国面板数据来对假设进行检验。通过理论和实证分析发现：生产性服务贸易的自由化可以促进国内制造业生产率的提升,但是提升的作用在不同的国家收入水平和生产性服务业部门间体现出差异性。从国家的收入水平差异来看,生产性服务贸易自由化对高收入国家的影响要大于低收入国家。对于不同生产性服务业部门的自由化影响来看,显著地影响制造业生产率的是金融和商务服务生产性服务业,运输和电信生产性服务业的影响较小且不显著。     

Trade and Innovation in Services: Evidence from a Developing Economy

Studies on innovation and international trade have traditionally focused on manufacturing because neither was seen as important for services. Moreover, the few existing studies on services focus only on industrial countries, even though in many developing countries services are already the largest sector in the economy and an important determinant of overall productivity growth. Using a recent firm‐level innovation survey for Chile to compare the manufacturing and ‘tradable’ services sector, this paper reveals some novel patterns. First, even though services firms have on average a much lower propensity to export than manufacturing firms, services exports are less dominated by large firms and tend to be more skill intensive than manufacturing exports. Second, services firms appear to be as innovative as – and in some cases more innovative than – manufacturing firms, in terms of both inputs and outputs of ‘technological’ innovative activity, even though services innovations more often take a ‘non‐technological’ form. Third, services exporters (like manufacturing exporters) tend to be significantly more innovative than non‐exporters, with a wider gap for innovations close to the global technological frontier. These findings suggest that the growing faith in services as a source of both trade and innovative dynamism may not be misplaced.     

增加值贸易视角下中国比较优势动态演变研究

利用WIOD数据库及KWW分解框架对1995~2011年中国总出口额进行分解,得到35个部门出口增加值。在此基础上,从两种统计方式对比角度,测算分析了中国总体及不同行业的增加值比较优势(VRCA)与贸易总额比较优势(TRCA),同时与美国进行对比。研究结果表明,在增加值贸易统计方式下,中国总体对外贸易表现为比较劣势,制造业部门VRCA较为明显但长期呈下降趋势,服务业VRCA呈上升趋势,1995~2011年间部分部门的比较优势出现逆转。相对于VRCA,TRCA对中国总体对外贸易真实比较优势高估了约12.94%,制造业部门的比较优势高估程度更大;从行业分类来看,中国低技术制造业及劳动密集型服务业的比较优势更为显著。从中美对比来看,美国总体VRCA与中国水平相当,但其优势部门集中于中高技术制造业与知识密集型服务业;总额统计方式低估了美国总体尤其是服务业部门的真实比较优势。     

现代服务业与制造业竞争力关系研究--以浙江先进制造业基地建设为例

随着制造业结构形式的不断变革,服务作为中间投入要素已越来越多地融入制造业;制造业企业活动的外置又带动了服务业的发展,服务业与制造业进入了一个高度相关、双向互动的阶段.本文以浙江为例,论述了先进制造业基地的建设必须与相关服务支撑产业协同发展,形成整体合力,从而保持竞争优势.     

生产性服务效率、中间投入变化与中国制造企业生产率

通过使用中国服务企业的微观数据,分服务行业从投入效率与投入变化两个角度对制造业投入服务化影响制造企业生产率问题进行研究,结果显示:生产性服务投入效率的提高对中国制造企业生产率均产生正向促进效应(除教育服务外);生产性服务投入对较高生产率制造企业所产生的生产率促进效应更明显;随着高技术生产性服务投入的增加,其对制造企业生产率的正向促进效应增强,而随着中低技术生产性服务投入的增加,其对制造企业生产率的影响并不明显或者被削弱;生产性服务投入的增加提升了东部和中部地区制造企业生产率,却抑制了西部地区制造企业生产率。     

中国出口制造业投入服务化水平测度——基于贸易增加值视角

本文根据2018版OECD-ICIO数据,采用贸易增加值测算法测度了2005-2015年中国出口制造业投入服务化水平,我们发现:在考虑出口二元结构的条件下,2005-2015年中国制造业整体投入服务化水平平均值为26.89%,呈上升趋势;国内投入服务化水平高于国外且呈现出不断"以国内服务替代国外服务"的变动趋势;相比于一般贸易,加工贸易出口制造业投入服务化水平更高但增速较缓,加工贸易国内服务投入比重较低但服务化增速较快;相比于资本和知识密集型制造业,劳动密集型制造业的高端生产性服务尤其是国内高端服务投入比重较低。     

生产性服务贸易对制造业生产效率影响的实证研究——基于价值链视角

随着经济发展和资源配置的全球化,生产性服务贸易与制造业的相互作用日益加深,有效地开展生产性服务贸易可以发挥规模经济从而提高制造业生产效率和资源配置效率。文章基于价值链视角,分析了生产性服务贸易与制造业分工的可能性并对其生产效率的影响程度进行了实证分析,结果表明不同生产性服务贸易部门对不同要素密集度制造业生产效率的促进作用和作用路径并不一致。根据分析结果,提出了针对不同制造业重点选择不同的生产性服务贸易部门和贸易方式,同时有效保护我国生产性服务业发展的对策建议。     

KIBS 嵌入对中国制造业贸易竞争优势的促动效应

随着产业的不断分化和价值链的延长,知识密集型服务业(KIBS)嵌入对制造业的贸易竞争优势产生了至关重要的作用。本文通过面板矫正标准误差(PCSE)模型实证中国KIBS对制造业贸易竞争优势带来的复杂效应。从整体KIBS对中国制造业贸易竞争优势的促动效应看,KIBS只对技术密集型制造业具有较大的正面促动效应,对资本密集型制造业几乎没有影响,而对于劳动密集型制造业反而具有明显的负作用。从具体KIBS看,科学研究服务和信息通讯服务业对制造业贸易竞争优势具有明显的正向带动作用,金融服务业的发展对不同要素密集度制造业的贸易竞争优势具有非对称性的影响,而商务服务则对各种要素密集度制造业的贸易竞争优势都具有明显的负面影响。     

Service Offshoring and Productivity: Evidence from the US

The practice of sourcing service inputs from overseas suppliers has been growing in response to new technologies that have made it possible to trade in some business and computing services that were previously considered non‐tradable. This paper estimates the effects of offshoring on productivity in US manufacturing industries between 1992 and 2000. It finds that service offshoring has a significant positive effect on productivity in the United States, accounting for around 10 per cent of labour productivity growth during this period. Offshoring material inputs also have a positive effect on productivity, but the magnitude is smaller accounting for approximately 5 per cent of productivity growth.     

Services vs. Manufacturing – How Does Foreign and Domestic Sales Impact on Their R&D?

While the distinction between manufacturing and services becomes increasingly blurred to some observers, we find, using a panel of Swedish firms, clear evidence that foreign sales (exports) are more important than domestic sales for stimulating R&D. This is particularly clear for manufacturing and this importance of foreign sales has increased over time, simultaneous to an opening up of the Swedish economy. Even though service industries have seen an increase in both R&D and trade over time, it is thus mainly manufacturing that has benefited from increased possibilities for absorptive capacity. This result suggests a clear dichotomy between manufacturing and services in terms of how they react to trade and how they turn towards the foreign market vs. the domestic market to find stimuli for innovation.     

The Dimensions of Service Quality: The Original European Perspective Revisited

The early pioneers of services marketing in Europe, especially the Nordic School, argued that service quality consists of two or three underlying dimensions. Lehtinen and Lehtinen [1985] referred to physical and interactive quality while Christian Grönroos [1984] identified a technical dimension, a functional dimension and the firm's image as a third dimension. In later years, Parasuraman, Zeithaml and Berry [1988] published empirical evidence from five service industries which suggested that five dimensions more appropriately capture the perceived service quality construct. This study uses an exploratory factor analysis approach to investigate the empirical factor structure of the SERVQUAL instrument developed by Parasuraman et al. [1988] to measure perceived service quality. Based on the results of five exploratory analyses performed on five SERVQUAL data sets, a model for SERVQUAL is proposed. It suggests that the SERVQUAL difference scores are measures of two factors termed ‘intrinsic’ and ‘extrinsic’ service quality. The model is then fitted to the SERVQUAL data obtained from five samples of clients who evaluated the services of five service industries or companies by means of confirmatory factor analysis. The results of this study provide empirical support for the European authors who, in the early 1980s, argued that service quality perceptions are largely determined by two (rather than five) dimensions.     

Social manufacturing: When the maker movement meets interfirm production networks

New business models harnessing the power of individuals have already revolutionized service industries and digital content production. In this study, we investigate whether a similar phenomenon is taking place in manufacturing industries. We start by conceptually defining two distinct forms of firm-individual collaboration in manufacturing industries: (1) social cloud manufacturing, in which firms outsource manufacturing to individuals, and (2) social platform manufacturing, in which firms provide manufacturing services to individuals. We then empirically investigate the nature of firm-individual collaboration within these forms, focusing on the role of individuals. We find that the individuals are often makers who view their participation primarily as a hobby and are driven mainly by nonmonetary benefits, that the design process often involves both parties, and that the two forms of collaboration exploit different enabling technologies. Our findings suggest that firms working with individuals can potentially reap multiple benefits, including fresh ideas, broader design support, and quick delivery times. This article contributes to an improved understanding of how firms can build potentially disruptive business models in manufacturing industries by leveraging individuals, thereby adding to the emerging stream of literature on social manufacturing.     

Introduction

The European research network on services and space (RESER) is a network of over 20 research groups and individuals active in services research and policy formulation located in 13 European countries. The network was established in 1988 on the understanding that service occupations and industries were under-researched, especially in relation to their importance in the employment structures of developed market economies. At that time in 1988, very few researchers were involved in the conceptualisation (theoretical and empirical) of the role played by business service activities in regional or local growth.

Members of the network have their roots in a variety of disciplines – economics, business studies, geography, sociology, psychology, political sciences and planning. Most are based in universities, but some work for private firms, as researchers or consultants.

Over the last few years, service research has been transformed. It is no longer considered as a novel research undertaken by academics who were considered to be somewhat misguided in no longer accepting the dominance of manufacturing industry. Services approaches have become mainstream in the social science literature whilst at the same time many service specialists no longer identify with the term ‘services’.     

THE STATISTICAL MEASUREMENT OF SERVICES: RECENT ACHIEVEMENTS AND REMAINING CHALLENGES

Services are increasingly important in the output of modern economies and are increasingly traded internationally. These patterns are observed in the generality of both ‘developed’ and ‘developing’ economies. This paper discusses the policy needs to understand the impact of services on the performance of modern economies, some measurement problems, and actions undertaken by international organisations to address these issues. It concludes that development work on services prices and volumes is fundamental to measurement of growth, and there is a need to engage more countries in the development of their service statistics with improved co‐ordination of technical assistance.     

Embedding consumer culture in health and social care education – a university office's perspective

Health and social care services are changing – and this change is radical. Service user and carer involvement has been a key aspect of health and social care policy for a number of years. In terms of the National Health Service (NHS), this has been significantly strengthened by the report ‘High Quality Care for All’. The NHS will no longer be a monolith dictating what services it offers. It is beginning to take seriously the views of its consumers: the patients, service users and carers. The NHS is starting to put the patient experience at the centre of everything it does, and its regulators are asking for evidence of public and patient involvement. This process may yet prove to be one of the NHS' greatest challenges as it transforms to prioritize the consumer viewpoint. Social care, though further down the line in relation to involvement, is now responding to the relatively new personalization agenda. This paper will consider what the university sector can do to embed the consumer and service culture within the education of health and social care professionals. It looks at the challenges of involvement and required culture change, highlighting the key points to address in the early and middle stages of involvement from a university office's perspective. It includes examples of consumer involvement in teaching, assessment and the selection of students and how their input is starting to make a difference. Finally, the paper outlines what is needed in a development office to establish and support effective service user and carer involvement on health and social care courses in higher education. The article concludes by acknowledging that there is much more work that needs to be done in this field to embed the work of a development office, but that early steps have been promising.