The effectiveness of environmental interpretation at resource‐Sensitive tourism destinations

The process of appropriate visitor management is an integral part of sound tourism management. Visitor management includes the development and implementation of rules and regulations with respect to visitor activity, which in turn provides the guidelines for visitors. On the other hand, it also aims to create enjoyable visitor experiences in the hope that visitors will appreciate the value of the site. Environmental interpretation in a resource‐sensitive tourism destination is considered to be an effective visitor management strategy that helps to encourage visitors to adopt more appropriate behaviour in order to sustain the development of tourism. This paper aims to examine the processes and purposes of visitor management and environmental interpretation, including relevant definitions and functions. The characteristics of visitor management and environmental interpretation, and how to increase their effectiveness, also are addressed. Copyright © 2002 John Wiley & Sons, Ltd.     

Large Protected Areas and Visitor Information Management in Germany

Tourism and recreation in the countryside, particularly in large protected areas, has become a major trend in Germany. However, despite the fact that the political as well as academic debate on the impacts of tourism on the environment has a long tradition in Germany, professional ‘visitor information management strategies’ are not implemented in all nature parks, national parks or biosphere reserves. Apart from the image that is held by the international academic community, Germany started late with modern communication policies in large protected areas with recreation and leisure amenities for general consumption. Learning from international best practice examples (e.g. from Great Britain, Ireland, USA), tourists in large protected areas are seen increasingly as ‘partners’ instead of ‘numbers to be managed’. Topical issues of discussion in this article are centred on the relationship between environmental protection policies and leisure and tourism consumption in Germany, focusing especially on the ‘nature parks’. Contemporary issues and problems concerning tourism demand and environmental protection will be presented and later discussed by the concept of visitor information management as a sustainable response. Furthermore, the dimensions of the ‘hardware’ and ‘software’ of visitor information management will be introduced.     

Spillover Effects of Tourism Consumption Between Galicia and the Rest of Spain

Analysing the spillover effects is crucial for small and open regions where productive leakages are relevant, as could be the case of Galicia within the Spanish context. Therefore, the main aim of this paper is to examine the spatial interactions between Galicia and the rest of Spain economies that tourism consumption involves, for the period 2001–2007. An interregional input–output model is applied for the year 2005. Additionally, three different kinds of tourism consumption are considered: two inbound and a domestic one. Among other results, we found that around 1% of the gross value added of the small economy depends on the tourism consumption in the rest of the country. Copyright © 2013 John Wiley & Sons, Ltd.     

Diverse socializing patterns in rural tourist experiences – a segmentation analysis

Tourism is a social phenomenon and host–guest interaction has been identified as particularly relevant in the rural tourism experience. This paper extends previous research on social interaction, rural tourism and experience marketing, by analysing, via visitor survey (N?=?819), the contacts that visitors of three Portuguese villages establish with (a) residents and (b) other visitors during their stay. A cluster analysis based on interaction patterns identifies three distinct visitor groups: those showing little interest in interaction with others, those mainly interacting with other visitors and those intensely interacting with residents. Significant differences between segments reveal distinctly lived rural tourism experiences and a positive impact of socializing on these experiences. Destination management and marketing implications as well as suggestions for future research are also presented.     

The ecological implications of visitor transportation in parks and protected areas: Examples from research in US National Parks

The demand for recreation and nature-based tourism experiences in parks and protected areas continues to grow in many locations worldwide and in response, many parks are employing transit services designed to improve visitor access. Transit services (e.g., public bus service) are a component of the overall park transportation system and are very desirable in park settings as they yield many advantages over personal auto access including reduced congestion in parking areas, a reduced carbon footprint, and an enhanced visitor experience. However, a growing body of research also suggests that the delivery of visitors via transit to destinations within a park or protected area may have unique ecological disturbance implications resulting from increased visitor use, density, and altered spatial and temporal use patterns. In this paper, we examine the relevant literature and present examples from recent research that illustrates the potential range of ecologic impacts from visitor deliveries via park transportation systems. We conclude while transit systems remain very desirable in park settings, depending on a range of situational factors, conventional, demand-driven planning and management approaches may result in unintended impacts to ecological conditions. Overall, this discussion provides a framework for improved management of the potential ecological impacts of protected area transportation systems.     

Social media as a destination marketing tool: its use by national tourism organisations

India's protected areas (PAs), especially those designated tiger reserves, are popular tourist destinations, experiencing considerable and growing visitor numbers, but the principles of ecotourism are not well implemented. This paper analyses tourism practice in a sample of popular tiger reserves in India according to four principles of responsible ecotourism: minimisation of environmental impacts, generation of funds for conservation, benefits to local communities, and education of visitors. Evidence demonstrates that few criteria of ecotourism are met in most PAs: tourism imposes significant detrimental impacts, little of the generated revenue is captured, local communities get mostly menial jobs, and visitor education is virtually non-existent with tourism geared mainly towards thrill-seeking. The Indian Forest Service, which manages the PAs, is on the whole unprepared and ill-equipped to plan and implement proper ecotourism practices and faces constant pressure from other actors to increase tourism revenue. Periyar National Park stands out as an exception where innovative approaches involving local communities have brought about a significant positive change. Policy recommendations are offered based on limited, low-impact activities with high participation of local communities which is essential to build local support for conservation that has been historically lacking.     

Using GPS Supported Speed Analysis to Determine Spatial Visitor Behaviour

In this paper a new approach to determine spatial visitor behaviour using GPS‐based measurement of tourists' velocity is given. I prove that GPS‐based velocity measurement is valid and feasible, even in urban areas. Furthermore, I illustrate that the possibility to interpret spatial visitor behaviour, as well as the choice of transportation type, can be drawn out of the recorded data. The suggested procedure delivers several benefits for destination and tourism management, given that the knowledge of spatial visitor behaviour is central to a successful and sustainable destination management. As an example, two studies (Freiburg, Berlin) are presented in this paper. Copyright © 2014 John Wiley & Sons, Ltd.     

Call for Papers: Special Edition of Current Issues in Tourism

Many national parks around the world are major tourist attractions. While increases in national park tourism provides business opportunities, there are several economic, social and ecological aspects that need to be monitored in order to sustain high quality visitor experiences. This paper reports findings from visitor surveys at Fulufjället National Park, Sweden–one year prior to and one year after the national park designation in 2002. The purpose is to monitor short term changes in park use. Data from on site visitor counters show a 40% increase in the number of visitors, while follow-up mail surveys reveal several changes in visitor characteristics, use patterns, expenditures and attitudes.     

Alternative Tourism Activities Management in the Argentinean–Chilean Great Lakes Corridor

Tourist and recreational use of natural and protected areas in Argentine–Chilean Great Lakes Tourist Corridor has experienced a remarkable growth during last years. Although total amount of use is still within these areas admission capacity, problems arise derived from intensive use in certain places, as well as visitors management concerns in considered critical areas. In this context, a research project was elaborated, approaching the problem of alternative tourism activites management, and focusing on aspects referred to their management and administration in the area of Binational Corridor. This paper refers to one of the dimensions considered in the project: alternative tourism activites demand in the Corridor. Starting from the classification of sustainable tourism niches done by Eagles (1994), a segmentation matrix was prepared and applied. Such analysis has important research, planning and market implications and is critical to the development of suitable services as well as to the design of appropriate management strategies and techniques for those institutions in charge of tourism planning in wilderness areas. Results are not only valid for those activities mentioned in the area of study, but also for other outdoor activities management in the context of North-Patagonian protected areas.     

Fuzzy importance-performance analysis of visitor satisfaction for theme park: the case of Fantawild Adventure in Taiwan,China

This study presents a quantitative analysis of visitor satisfaction and its relationship with tourism attributes in the Fantawild Adventure Theme Park in Taiwan, China. The study applies a fuzzy method and importance-performance analysis (IPA) to determine the range of impact of various attributes on visitor satisfaction. The weight and logical value of satisfaction were determined by using triangular fuzzy variables. Analysis of 389 visitor surveys identified a complex relationship between satisfaction and the following attributes: recreation experience, park service and management, park environment, guidance information, amusement consumption, and park facilities. Recreation experience is the most significant factor in visitor satisfaction, whereas the attribute of park facilities is the least significant. The fuzzy IPA method is a very useful diagnostic tool for theme park managers, who can use it to identify current problems regarding visitor experiences and then assign priorities to improvement measures for such experiences.     

Visitor Management in Protected Areas: From ‘Hard’ to ‘Soft’ Approaches?

Historically, visitor management in protected areas has been concerned largely with visitor impacts and emphasis has been placed on managing negative impacts. This has involved controlling visitor numbers, attempting to modify visitor behaviour and also modifying the resource. These approaches can be divided into ‘hard’ and ‘soft’ categories (Ling Kuo, 2002). ‘Hard’ visitor management approaches involve physical management, regulatory management and economic management. ‘Soft’ approaches make use of education and interpretation. While the approach of managing impacts has its merits, and has met with some success, it has tended to assume that the visitor is ‘guilty until proven innocent’ (Mason, 2002). Such an approach has also tended to ignore the role of visitor experience in relation to visitor management. This paper critically evaluates a number of ‘hard’ and ‘soft’ approaches to visitor management, focusing specifically on interpretation and codes of conduct in protected natural areas in New Zealand, Australia and Antarctica. It argues that the traditional approach of managing visitor impacts should be supported by a far greater emphasis on managing visitor experience. It proposes that placing emphasis on managing visitor experience should allow a more holistic perspective to be employed, in which the visitor can be put within a context that includes both the destination community and the environment visited. Such an approach, it is argued, should not only lead to better informed and behaved visitors, but a reduction in negative visitor impacts.     

Modelling inbound international tourism demand to Portugal

In this paper the Johansen cointegration analysis of time series is used to model the Portuguese inbound international tourism demand from five countries of origin—France, Germany, The Netherlands, Spain and UK. This approach examines the long‐run relationships between the demand for holiday visits and the variables that affect holiday travel such as income, destination prices and travel costs (airfares and road costs). Demand functions, for each country of origin, are estimated using annual data on tourism flows from 1975 to 1997. Copyright © 2002 John Wiley & Sons, Ltd.     

Understanding the motivations of ecotourists: the case of trekkers in Annapurna,Nepal

Despite the growth in eco‐ and nature‐based tourism, relatively little is understood about the intrinsic motivations of ecotourists. In addition to furthering our knowledge of the market, such an understanding may also provide a basis for the improved management of tourists for environmental goals. This paper is based upon empirical research of the intrinsic motivations of ecotourists visiting Annapurna in Nepal. Conclusions are reached that the medium of nature is central to the fulfilment of trekkers needs and that environmental education is essential for improved management. It also is suggested that the success of tourism in Annapurna should not be judged primarily on increasing the number of visitor arrivals. Copyright © 2002 John Wiley & Sons, Ltd.     

Tourism development and economic growth in the Mediterranean countries: evidence from panel Granger causality tests

The aim of this study is to examine the relationship between tourism development and economic growth in the Mediterranean countries using the newly developed panel Granger causality tests for the 1995–2010 period. It is concluded that while there is bidirectional causal nexus between tourism development and economic growth for Portugal, unidirectional causal nexus from economic growth to tourism development is found for Spain, Italy, Tunisia, Cyprus, Croatia, Bulgaria and Greece. Therefore, the growth-led tourism hypothesis is supported in case of these seven countries. On the other hand, there is no causal relation for Malta and Egypt. The study finds evidence to support the tourism-led growth hypothesis for a group of panel in Mediterranean countries. The results of the overall study suggest that governments of Mediterranean countries should focus on economic policies to promote tourism as a potential source of economic growth.     

Scoping the Extent of Tourist Road Safety: Motor Vehicle Transport Accidents in New Zealand 1982-1996

There is a growing interest in tourism safety within the travel medicine and safety management literature. From this body of research, motor vehicle traffic accidents (MVTA) are identified as a leading cause of tourist morbidity and mortality. There is, however, a dearth of tourist road safety literature where the tourism context is taken into account. This paper examines the extent of overseas visitor MVTA in New Zealand, based on data collected by the New Zealand Health Information Service for the 15-year period 1982–1996. Some 1604 MVTA cases were recorded in the NZHIS database for non-New Zealand residents, representing 27.4% of all non-resident injuries resulting in hospitalisation during the period of the study. The majority of these incidents involved collisions between vehicles, with 1121 (70% of MVTA cases) involving a car. Highest counts of MVTA were found for males and females in the 20–39 years age range. Largest proportions of MVTA were observed for the Auckland, Otago and Southland regions, although highest incidence rates (based on visitor numbers in each region for the year 1995/6) were found for the Taranaki, Northland, Marlborough, Hawkes Bay and Southland regions. The paper discusses possible reasons for patterns and trends in the MVTA data, drawing on comparisons with existing international studies from the travel medicine and safety management literature.     

Knowledge management and tourism recovery (de)marketing: the Christchurch earthquakes 2010–2011

New Zealand has a history of deadly earthquakes, the most recent of which in Christchurch (2010–2011) has had major consequences for the tourism sector. Tourism destinations affected by major natural disasters face significant challenges during the response and recovery phases. Christchurch lost a large proportion of its lifelines infrastructure and accommodation capacity, and experienced an unprecedented drop in domestic and international visitor arrivals. The theoretical frameworks informing this paper come from the fields of tourism disaster planning, knowledge management and recovery marketing. They inform an empirical study that draws upon qualitative expert interviews with national and regional destination management organizations regarding their experience of the Christchurch earthquakes. The findings of this research highlight the critical importance of knowledge management and effective inter-agency collaboration and communication in the immediate disaster response, as well as during the development and implementation of (de)marketing strategies, in order to expedite medium- to long-term tourism recovery.     

Representing protected areas: a critical discourse analysis of tourism destination building in a Greek travel magazine

The present paper examines the way protected areas are constructed as tourism destinations by the information sources (i.e. a Greek travel magazine) that are consumed by potential visitors to such areas. Specifically, it explores what form of tourism is proposed for virtual visitors, whether it is ecotourism (i.e. both tourism and environmentalism) or simply a nature‐based one (i.e. exclusively tourism). Examining the way a Greek travel magazine builds protected areas as tourism destinations, and consequently what expectations are created for readers and potential visitors to such areas, the focus of the present paper is on whether the media contribute to the failure on the part of visitors to protected areas, who are the majority of the people engaging in ecotourism activities, to incorporate environmentalist besides tourism pursuits in their travel experiences. The analysis suggests that the travel magazine cultivates the view that other protected areas (with a tradition in mass tourism) are suitable for nature‐based tourism, others (with great ecological interest) for environmentalism, but few for ecotourism. This means that visitors to protected areas will probably have a difficulty in combining tourism with environmentalist pursuits, rather than in developing environmentalist concerns in general. Copyright © 2006 John Wiley & Sons, Ltd.     

Modelling the volatility of international visitor arrivals to New Zealand

International visitor arrivals are considered to be a major source of foreign exchange, tourism-related employment and other tourism-related activities. This study used SARIMAX/(E)GARCH volatility models to forecast visitor arrivals by air transport to New Zealand from its eight key tourist source markets (Australia, Canada, China, Japan, South Korea, Germany, the United Kingdom (UK) and the United States (US)) and control macroeconomic factors together with global and regional structural changes. The empirical models reveal that the macroeconomic factors contributed at various levels to different markets, and the models we provided made accurate and reliable forecasts for visitor arrivals by air transport from all studied markets. The results from the markets for Germany, Japan, South Korea and the UK showed that significantly negative tourism demand shocks increased the volatility of tourism arrivals, more than positive tourism demand shocks of equal magnitude. Accordingly, the findings of this study will allow policy-makers in the New Zealand tourism sector and other stakeholders (e.g. airline management) to better understand the impacts on the volatility of visitor arrivals to New Zealand.     

Visual tourism and post-colonialism: imaginative geographies of Africa in a Portuguese travel magazine

This paper is about tourism, visual culture, and imperialism in the post-colonial present. International literature on these issues has been especially focused on the experience of British and French post-colonialism. Few studies have addressed this issue regarding other post-colonial realities. This paper runs counter to that fact by analysing the visual touristic discourse produced in the post-colonial Portugal. The paper examines the way the sub-Saharan Africa is represented in a Portuguese travel photo-magazine – the Blue Travel magazine – so as to verify the extent to which the ideology of colonialism continues to shape the post-colonial touristic discourse in this former colonizing country of the southern Europe. More than 522 photographs were analysed. Using visual methodologies, the paper concludes that many aspects of the photographs contain encoded encomiastic messages of colonialism and participate in a discursive construction of Africa that was clearly shaped by an imperialist gaze. The paper suggests that not only there is an obvious nostalgia for empire in the Portuguese touristic discourse on sub-Saharan Africa, but also that many imperialist myths continue to circulate diffusely within the Portuguese post-colonial society and to shape the way sub-Saharan Africa is touristically imagined.     

Planning for stingray tourism at Hamelin Bay,Western Australia: the importance of stakeholder perspectives

Stingray tourism continues to be developed at various locations around the world with the concept being marketed on television travel programmes, documentaries, internet sites and travel brochures. Food provisioned stingray tourism, for example, now attracts some 100 000 visitors a year to ‘tingray city’ in the Caymen Islands. At Hamelin Bay in southwest Western Australia, up to 16 large stingrays (Dasyatis brevicaudata and Dasyatis thetidis) and numerous eaglerays (Myliobatis australis) are fed by visitors from the waters edge. This study reports on stakeholder perspectives relating to tourism development and potential management of the Hamelin Bay site. From the results of this study it is clear that there is sufficient interest in stingray tourism (by all the stakeholders surveyed) to develop Hamelin Bay as a permanent feeding site. Visitors on average gave their experience with the rays a satisfaction value of 8.9 out of 10. Twenty‐five per cent of visitors surveyed did not want commercialisation, tour groups or excessive visitor numbers. Their main concern was that the health and safety of the rays may deteriorate with an increase of visitors if the situation is not managed correctly. Visitors desire to be educated about the rays, and how to best interact with them safely. Visitors also acknowledged that the site needs management through more signs, information and a management plan. Management for the site is therefore likely to be best implemented through the application of signage, development of guidelines/codes of conduct, protection of the rays and zoning the beach according to specific recreational purposes. Management regimes should also use various indicators to monitor the impacts of stingray tourism at Hamelin Bay. Copyright © 2003 John Wiley & Sons, Ltd.