Co‐operatives in southern Spain: their development in the rural tourism sector in Andalucía

This paper examines the characteristics of a number of recently established rural tourism co‐operatives in Andalucía, southern Spain against the background of the theory of co‐operatives as economic organisations. The origins and composition of the co‐operatives are examined, their local impact, their policies on employment and remuneration, and their internal management characteristics. Few of the businesses in the sample appear to possess the characteristics of the ‘ideal type’ of co‐operative identified in the literature. Although small‐scale, beneficial impacts may be identified within their localities, these appear to be no different to those associated with any small business organisation in the rural tourism sector. Furthermore, it is concluded that their prospects for developing genuine alternative forms of employment structures are not strong, partly owing to the circumstances of their foundation and partly because of the very nature of rural tourism itself, where extreme seasonality imposes a very specific labour regime. Copyright © 2001 John Wiley & Sons, Ltd.     

Racism as an inhibitor to the organisational legitimacy of Indigenous tourism businesses in Australia

Indigenous policy in many countries including Australia is focused on enhancing the socio-economic situation of Indigenous peoples through the encouragement of sustainable business models, including tourism business. Arguably, however, there are too few examples of sustainable Indigenous tourism businesses. Several authors have acknowledged that racism and discrimination are inhibitors to the sustainable development of Indigenous tourism businesses. Others have suggested that racism and discrimination directly impact on the extent to which these businesses are seen and respected as ‘legitimate’; that is, Indigenous business operators need to establish themselves as legitimate businesspersons in order to operate effectively in the global marketplace. Organisational legitimacy provides a useful lens for considering racism and discrimination and the extent to which it influences the perceived legitimacy of Indigenous tourism businesses. Legitimacy theory focuses on whether the norms exhibited by an organisation are congruent with the most general norms of society. This conceptual paper explores issues of racism and discrimination in Australia and the associated implications for Indigenous tourism businesses. This discussion is situated within the broader theory of organisational legitimacy; a concept that is commonly applied in various fields of business management, yet is largely unexplored within the tourism literature.     

Extending the dimensions of personal exposure assessment: A methodological discussion on perceived and measured noise and air pollution in traffic

BackgroundThe exposure to air pollution and noise is severely impacting people's health and is especially high alongside urban road- and rail-traffic. In traditional exposure research, air pollution and noise are monitored with stationary measurement devices or based on models. During the last years, mobile measurement techniques with GPS-tracking have increased. Moreover, studies have investigated another dimension of personal exposure: the perceived exposure.AimMost of these studies make use of quantitative methods such as surveys, complemented by stationary or wearable sensors. Little research exist that applies qualitative methods to examine how people experience and perceive exposure on-the-move, contrasting it to actual measurements. The aim of this paper is to discuss the potential of a novel method, which extends the dimensions of personal exposure by including the situational context of exposure perception.Methods/case studyFirstly, different methods for exposure research are presented. Secondly, we introduce a novel mixed-method approach, exploring cyclists and pedestrians perceived and measured exposure on-the-move by combining mobile interviews (Go-/Ride-Alongs) and wearable sensors. We will present the methodological findings using a case study and have a quantitative method (smartphone questionnaire, wearable sensors) as a reference.Results and discussionThe differences of perceived and measured exposure, proven through the reference method, are a result of different situational contexts as shown by the mobile interviews (knowledge, embodied experience, life situation, activities). The methodological findings show, that mobile methods complemented by wearables introduce new dimensions of personal exposure: they shed light on the situational contexts that affect exposure perception during commute.ConclusionWe argue that both, perceived and measured exposure to air pollution and noise, need to be considered simultaneously. Complementing mobile interviews or surveys with wearable sensor data improves the understanding of urban dwellers requirements for healthier mobility. Potentials of these methods should be investigated further, both in research and for supporting urban transport planning decisions adapted to people's needs.     

Comparison of public perception and risk management decisions of aircraft noise near Taoyuan and Kaohsiung International Airports

This study uses multiple linear regression to identify factors contributing to perceived risk among residents near Taoyuan and Kaohsiung International Airports, the effect of perceived risk on their willingness to reduce risk, and consumption preferences that can reduce risk. Results indicated that residents' risk perception near Taoyuan Airport is lower than that near Kaohsiung Airport. Noise pollution experience, perceived probability of environmental contamination and negative effects, and perceived severity of catastrophic consequences significantly increase residents' perceived risks. Residents are willing to recognize and participate in mitigating the risks of aircraft noise pollution. The more risk residents perceive, the more willing they are to participate in disaster reduction and investigate means of improving the risk environment.     

Restructuring in tourism: the accommodation sector in a major British coastal resort

This paper examines the restructuring of tourist accommodation in a major British coastal resort through a case study of Torbay, Devon. The extent and nature of restructuring is established through an examination of business failures, conversions to alternative uses and investment in new facilities. The motivations and influences on the decision‐making underpinning the restructuring process are related to competitive and defensive strategies adopted by the owners and managers of accommodation businesses. A small core of businesses have apparently made no discernible response to the pressures of restructuring, and it is argued that the existence of such inertia represents a significant issue for studies of the longer term development and realignment of resort economies. Copyright © 2000 John Wiley & Sons, Ltd.     

Foreign investors versus local businesses: an urban economics model for tourist cities

Most economics and urban literature focuses on the economic aspects of foreign investors' impact on cities and defends their positive role in urban development. This paper takes a different approach by developing an urban economics model for tourist cities that illustrates how, when there is local underinvestment and a large influx of foreign labour, transnational enterprises may make their profits at the expense of local businesses. Therefore, it is the government's responsibility to regulate foreign investment in a way that is conducive to sustainable development. Macao is adopted as a case study. Copyright © 2010 John Wiley & Sons, Ltd.     

Strategies for Adopting Consumer‐generated Media in Small‐sized to Medium‐sized Tourism Enterprises

Consumer‐generated media (CGM) are created when consumers submit, review or respond to online content. The bulk of research into CGM has focussed upon its use by consumers, with less research examining the use of CGM by small businesses. This article discusses small business sector use of online technologies such as CGM, concentrating on tourism small businesses as a key industry sector affected by CGM activities. A CGM ‘strategy’ framework, developed from an existing small business strategy framework, is proposed. This serves as a practical tool for developing CGM strategies and as a theoretical foundation for conducting research into the use of CGM. Copyright © 2014 John Wiley & Sons, Ltd.     

‘Troll alert!’: Provocation and harassment in tourism and hospitality social media

With the advent of Web 2.0, social media have emerged as new spaces of hybrid interaction, comprising customer-to-customer, as well as customer-to-business/service-provider communicative exchanges. In the best case scenario, social media sites are communities where members find and share information, experience a sense of belonging, and provide mutual support. However, in many instances, the relatively anonymous nature of social media relieves some of the inhibitions of social interaction, resulting in negative behaviours such as harassment (for instance, in the form of trolling), flaming, and hate speech. This paper examines the phenomenon of trolling as a form of online provocation and harassment which targets users (including customers and businesses) in tourism social media spaces. Trolling remains largely unaddressed in the context of tourism (and hospitality) social media. Specifically, drawing data from TripAdvisor and other online media, the paper examines the incidences of (perceived) trolling and considers TripAdvisor's responses to trolling behaviours.     

Seasonality patterns in dry bulk shipping spot and time charter freight rates

This paper investigates the nature of seasonality (deterministic and/or stochastic) in dry bulk freight rates, and measures and compares it across freight rates of different vessel sizes (Capesize, Panamax and Handysize), contract duration (spot, 1-year and 3-year time charters) and market conditions (peaks and troughs). Although, there is no evidence of stochastic seasonality, deterministic seasonality in freight rates is found to be varying from −18.2% to 15.3% in individual months within a year. Spot rates for larger vessels exhibit higher seasonal fluctuations compared to smaller vessels, although differences in seasonal fluctuations between sectors are eliminated as the contract duration increases. Also, for each vessel size, the seasonality declines as the contract duration rises. Asymmetries in seasonal fluctuations in freight rates over different market conditions are attributed to the high and low elasticities of supply expected under the respective market conditions. The results have implications for tactical shipping operations such as timing of dry-docking, chartering strategies and switching between freight markets.     

Success factors and constraints among nature-based tourism entrepreneurs

The nature-based tourism sector is characterised by small-scale businesses often located in rural regions. As a consequence, business success is dependent not just upon the sustainable use of natural resources, but also on several external (e.g. infrastructure and destination images) and internal (e.g. management and human resources) factors. Many nature-based tourism entrepreneurs are also driven by non-monetary objectives, which imply different management priorities compared with many other businesses. This study provides an exploratory analysis of business success factors and constraints among nature-based tourism entrepreneurs in Sweden. Data collected in 2009 include ‘life-history’ interviews, a telephone survey of 176 entrepreneurs, and follow-up critical incident interviews. The results show that internal factors are more common for business success, while external factors dominate among the constraints. Among the 26 success items studied, management (commitment and competence), access to natural resources, and lifestyle are considered the most important. Low profitability, lack of capital, regulations, infrastructure, and taxes are given the highest weights among the constraints. The classification system of Ishikawa [(1990). Introduction to quality control (J.H. Loftus, Trans.). Tokyo: 3A Corporation] is used to analyse how business success and constraints are structured over time. This study also elaborates how success factors and constraints are associated with different types of businesses, including perceived monetary and non-monetary achievements.     

Rail transit investments and economic development: Challenges for small businesses

This research explores the impact of a new light rail line on small businesses and small business owners' ability to stay in business. Employing a mixed-method approach including business turnover analysis, surveys, and in-depth interviews in a case study on Charlotte, North Carolina, this research offers insights on the economic development challenges faced by business owners during and beyond the construction phase, showing how the construction of a light rail can permanently alter accessibility and visibility of affected businesses. Contrary to the positive impacts and benefits of light rail transit often celebrated in literature, this study shows that the significant challenges faced by small businesses during and beyond the construction phase have caused commercial displacement and altered the commercial landscape in some neighborhoods along the line. This research highlights the importance of examining practices during the construction phase to assess light rail's impacts on commercial areas. It also offers a deeper understanding of displacement processes, and aims to identify effective strategies for business retention and mitigation programs to support small businesses.     

Drivers’ acceptance of automatic speed limiters: implications for policy and implementation

It has been suggested that speed limiters will have the most impact on vehicle speeds and hence road safety in general. Whilst it is technically feasible to develop a functional speed control system, it may be more difficult to design a system that drivers actually wish to use. It is essential that drivers’ acceptability towards speed limiters is gauged in order to establish the most effective way to implement the system. The research reported here used a variety of techniques to evaluate acceptability and concluded that although drivers perceive speed limiters to be effective in reducing accidents, there is a need to change perceptions about possible impacts on comfort and safety.     

Entrepreneurial orientation in family firms: the case of the hospitality industry

Research increasingly shows interest in the motives and characteristics of entrepreneurs in the tourism and hospitality industry. Small and medium-sized family firms dominate this industry. Learning from the concept of entrepreneurial orientation and family business research, this explorative study aims at analysing entrepreneurial behaviours and their effect on performance as perceived by owner-managers of hospitality family businesses. The authors conduct narrative in-depth interviews to understand the managers' meaning of entrepreneurship and performance, and discuss the results in the light of existing entrepreneurship literature. Results indicate that family firms in hospitality and tourism are peculiar, and their embeddedness in the destinations and regions outlines their entrepreneurial behaviour against Schumpeter's definition of growth-oriented entrepreneurship.     

Perceived Benefits and Challenges to Wine Tourism Involvement: An International Perspective

This study extends institutional theory as a lens through which to critically examine the perceived benefits and potential challenges of developing wine tourism. The study applies an international perspective, with 471 participating wineries predominantly located in Italy and Spain. Fundamentally, the promotion of the winery's wines, distantly followed by the potential to significantly increase wine sales emerge as the main benefits winery respondents perceive from wine tourism. However, realizing these outcomes is not assured because of barriers including airport security checks, anti‐drink‐drive laws and limited physical resources. The implications from the findings are discussed, and opportunities for future research identified. Copyright © 2013 John Wiley & Sons, Ltd.     

Factors of electric vehicle adoption: A comparison of conventional and electric car users based on an extended theory of planned behavior

Increasing the share of battery electric vehicles (BEV) in the total car fleet is regarded as a promising way to reduce local car emissions. Based on online surveys in Denmark and Sweden, this study compares BEV users' (n = 673) and conventional vehicle (CV) users' (n = 1794) socio-demographic profiles, attitudinal profiles, and mobility patterns. In line with previous research, BEV users are typically male, highly educated, have high incomes, and often more than one car in their household. Additionally, BEV users perceive less functional barriers toward BEV use and have more positive attitudes and norms than CV users. The different profiles of these user groups suggest a separate analysis of potential factors of BEV adoption in both groups. In regression analyses, CV and BEV users' intention to use/purchase a BEV is modeled based on factors of the Theory of Planned Behavior extended by personal norm, perceived mobility necessities, and BEV experience. For CV users, symbolic attitudes related to BEVs are the most important factor of intention, while perceived functional barriers in terms of driving range are most relevant for BEV users' intention. How BEV users cope with trips of longer distance seems of particular relevance. In multiple car households, we found the percentage of actual BEV usage related to the type of other cars in the household, perceived functional barriers of BEVs as well as (successful) behavioral adaption to longer trips by BEVs. Based on the results, we discuss ways to increase BEV adoption for current users and non-users.     

The strategic impact of airline group diversification: The cases of Emirates and Lufthansa

The airline industry is a diverse sector, requiring the support of a varied range of ancillary businesses such as maintenance, catering and travel agencies to carry out its activities. Many of these supporting businesses demonstrate the potential to drive wider profit margins despite generating lower revenues than the airlines themselves, making them attractive investment opportunities in a sector prone to volatile and often lacklustre trading. This study investigates two of the largest diversified airline groups, Germany's Lufthansa Group and Dubai's Emirates Group, each adopting a distinct approach towards diversification that may serve as a model for airline groups worldwide. The areas investigated were Cargo, Maintenance, Catering and Travel Services. The research found that whilst diversification may not always present the most attractive option financially, strategic factors can often outweigh such concerns. Business units studied were found to have variable prospects; particularly in the case of Catering, a sector on the rise – versus in-house Maintenance, which for airlines, is likely to see decline. The pursuit of third party revenue streams to offset weak internal trading and growth in competencies were found to be the key drivers of success. Interplay between segments was also apparent, showing that a well-organised diversification strategy can achieve robust cross-functional benefits and deliver significant value to the parent organisation.     

Leisure-tourism and amenity migration: transformations observed in the semiarid mountain region of Northern Chile

ABSTRACT

In the last years, the mountain regions of Chile have started to be perceived as a destination for leisure-tourism activities and the development of amenity migration processes. Through semi-structured interviews and meetings conducted among key actors, locals and migrants, this work examines how the local community perceives the main consequences that current leisure-tourism and/or amenity migration processes have started to create in four local communes in the semi-arid region from the North of Chile. While local inhabitants acknowledge the development opportunities these processes entail, they are also starting to perceive effects on the identity of their communities as well as disparities, both in terms of territory and local governance. Studying the consequences of these processes may promote mitigation or adaptation measures to reduce the number of new conflicts and strengthen solidarity, both socially and territorially.     

Urban spatial structure,employment subcenters,and freight travel

Metropolitan areas in the U.S. have become increasingly polycentric. Large employment subcenters have emerged outside of central cities, competing against the traditional city center for labor and businesses. The existing literature on land use and transportation focuses on passenger travel, providing little insight into the impact of polycentric metropolitan development patterns on freight activity. In this study, we use the Los Angeles region as a case study to examine the relationship between urban spatial development patterns and freight travel. Using the National Employment Time Series (NETS) data, we identify employment subcenters in metropolitan Los Angeles. We characterize freight activities associated with the subcenters using data from the Southern California Association of Governments (SCAG). We develop a regression model that estimates freight activity as a function of geographic characteristics, such as whether a location is in an employment subcenter, measures of nearby employment, access to the highway network, and proximity to intermodal freight facilities. The results indicate that employment is an important driver of freight activity; however, employment subcenters have an independent effect on freight activity. The results of this study suggest that further research on urban spatial structure and freight activity should assess the effects of employment subcenters and how their particular employment composition and characteristics are associated with freight activities at the metropolitan level. Such an approach would lead to more precise policy recommendations for urban goods movement.     

How to promote sustainable public bike system from a psychological perspective?

The public bike system (PBS) has been actively promoted worldwide for the last decade. This study tried to find out policy strategies for sustainable PBS implementation targeting on the city that is under consideration of introducing bike sharing scheme. For this, the authors considered some psychological factors that may make impacts on PBS user's attitudes and hypothesized especially that individual environmental concern refers to an attitude toward environmental issues, influence an increase of their perceived value of PBS. The Norm Activation Model (NAM) is used to measure the public's environmental concern incorporating norm activation. In addition, willingness to pay (WTP) method is adopted to investigate the value of PBS individuals. Structural equation modeling (SEM) revealed that environmental concern influenced people's perception of the value of PBS. Furthermore, the positive correlation between environmental concern and awareness of consequences on cycling is observed. The study verifies how people perceive the value of a bike sharing system and how often people using a bicycle are dependent on their environmental concern. In conclusion, authors discuss how PBS could be promoted sustainably by suggesting policy strategies to enhance the perceived value of PBS and to increase bicycle use.     

Geographic Information System (GIS) Analysis of Impacts in the Tourism Area Life Cycle (TALC) of a Mediterranean Resort

Tourism in Spain has evolved from being a residual sector in the economy during the 1950s to become at present the main source of wealth in the country. The Spanish Law of Centres and National Tourist Interest Areas of 1963 created numerous new resorts on the coast whose life cycle is now over 50 years. On the Mediterranean coast, urban development and tourism model processes have been developed with major feedback to each other. In this context, it is particularly interesting to evaluate the results obtained since the decade of the 1960s in order to achieve sustainable tourism. This paper analyses a paradigmatic case study located on the Spanish Mediterranean coast. A diagnosis that explains the evolution of the life cycle tourist destination as a consumer product is carried out using geographic information system analysis of the urban plot. The mutation of the target customer, the real estate overcrowding, or the seasonality of demand will be the variables to be evaluated in order to assess the final return of the managed product. Copyright © 2015 John Wiley & Sons, Ltd.