Divided we stand: institutional collaboration in tourism planning and development in the Central Region of Ghana

This research is an exploratory study that examines collaboration at the institutional level in the tourism sector of the Central Region, Ghana. The research begins with a review of the key issues related to collaboration in tourism planning and development followed by an extensive exploration of three main issues related to institutional collaboration in tourism in the Central Region. The three main issues are the vision of tourism development shared among stakeholders, collaboration and coordination within the public sector and between the public and private sectors and the factors that constrain and facilitate collaboration and coordination. Using extensive interviews with key stakeholders and reviewing policy documents, the research indicates low levels of collaboration between tourism institutions both within the public sector and across the public–private sectors. This is notwithstanding a shared awareness of the benefits of collaboration among all actors. The research thus contributes interesting insights into the politics of collaboration in tourism destinations. Given tourism's contribution to the Ghanaian economy, it is imperative that efforts are made towards improving the levels of collaboration and coordination between tourism agencies and institutions.     

Collaborative Tourism Planning: A Case Study of Cusco,Peru

This research examines issues concerning the collaborative approach towards tourism planning, with a focus on Cusco, Peru. The research begins with a review of key themes related to collaborative tourism planning, and then explores four issues in relation to collaborative tourism planning in Cusco. These are the vision of tourism development among tourism stakeholders; collaboration and coordination between the multiple parties involved in tourism; input from the tourism industry and other interest groups in tourism planning; and constraints to and facilitators of collaboration and coordination. The research indicates that despite an awareness of the benefits of collaboration in tourism planning generally, collaboration is not yet a major part of the tourism development process in Cusco. The main reasons for the lack of collaboration are outlined using the views of the main stakeholders, as well as suggestions for ways in which future collaboration can be developed.     

Exploring the nature of stakeholder collaboration: a case study of marine turtle tourism in the Ningaloo region,Western Australia

This paper explores the nature of stakeholder collaboration as a practical issue in the case of turtle tourism in the Ningaloo region of Western Australia. While there is a wealth of literature that explores the theory and conceptual ideas of collaboration in tourism planning, there is a need to explore these theories in applied situations. In this case study, key stakeholders of the Ningaloo Turtle Advisory Group were identified using snowballing methods and the nature of collaboration between stakeholders was investigated through an examination of workshop dialogue and action research. A framework for exploring the nature of collaboration was developed based on Bramwell and Sharman's (1999) [Collaboration in local tourism policy making. Annals of Tourism Research, 26(2), 392–415] criteria for measuring collaborative approaches and Mandell's (1999) [The impact of collaborative efforts: Changing the face of public policy through networks and network structures. Policy Studies Review, 16, 4–17] continuum of collaboration. This research confirms that the success of collaboration relies on building partnerships and trust, recognizing interdependence, generating a collective vision and objectives and commitment among stakeholders within a structured process. The appointment of an external convenor also played an important role in facilitating the process, while a programme coordinator was essential for implementing the objectives generated by stakeholders.     

Island cruise tourism development: a resident's perspective in the context of Italy

Most studies that examine tourism impacts and community attitudes have been carried out from the perspective of the tourism sector as a whole, with very few papers focusing on specific types of tourism and/or analysing tourists' preferences for specific types of tourism segment. This paper discusses some pertinent issues in relation to cruise tourism development and community attitudes in a port of call cruise destination located in the island of Sicily (Southern Italy). Specifically, this study was carried out using a quota random sample of 1500 responses, which is representative of the population of Messina at 1% level. Findings show that residents express an overall positive attitude towards cruise tourism development even if it is not the most preferred when compared to other types of tourism (cultural tourism, sport tourism, and sun and sea tourism). Further, they highlight that significant differences based on socio-economic and demographic characteristics (age, gender, reliance on cruise-related employment, level of education, geographical proximity to tourist areas and port, length of residency and frequency of interaction with tourists) exist in residents' perceptions and attitudes towards cruise tourism development. Implications for policy-makers are discussed and suggestions for further research are given.     

Developing a geocollaboratory for Indigenous tourism research

Collaboratories have been defined as virtual places where collaborative research can be undertaken. As part of the Aboriginal Tourism Network (ABORINET), a geocollaboratory was developed to support Indigenous tourism research. Indigenous communities are culturally distinct and remotely located and this presents geographic and sociocultural constraints when conducting research on issues affecting these communities. ABORINET's development focused on the specific goal of enabling collaboration between researchers and Indigenous peoples on issues related to Indigenous tourism planning and management, and the general issue of enabling the sharing of differing knowledge and management approaches among research and Indigenous communities. The purpose was to develop a multi-scale and multi-method data collection and analysis protocol for better understanding Indigenous tourism in a way that supports multi-site and longitudinal comparisons, for connecting Indigenous communities across the world, and for sharing the results in ways that are meaningful to stakeholders within and beyond Indigenous communities. This paper outlines the development of the geocollaboratory and describes the lessons learned with specific attention afforded the geographical nature of the collaboratory. Recommendations for mitigating challenges are proposed and future research opportunities are identified.     

Collaborative marketing for the sustainable development of community-based tourism enterprises: a reconciliation of diverse perspectives

ABSTRACT

Collaborative marketing for the sustainable development of community-based tourism enterprises (CBTEs) is subject to diverse stakeholder perspectives and a complex mix of factors determining collaboration success. This research investigates a framework supporting stakeholder collaborations in marketing CBTEs for sustainable development. The proposed framework is an outcome of the process of reconciling divergent perspectives in CBTE collaborative marketing using a knowledge co-production approach. Particularly, knowledge interactions between researchers and research participants to achieve a synthesis of perspectives in developing a collaborative marketing approach for the sustainable development of CBTEs in Vietnam were investigated. The knowledge interaction occurred in the form of a workshop that included 15 CBTE stakeholders and the first author and was undertaken in the village of Triem Tay (Vietnam). Through the workshop, a collaborative marketing framework for CBTE sustainability was identified. The framework stated the reasons for the divergence of perspectives on CBTE collaborative marketing for sustainable development: limited understanding of involved stakeholders; individuality in collective efforts; stakeholder self-righteousness; and contextual factors. Accordingly, the framework identified four attributes supporting stakeholders collaborations in marketing CBTEs for sustainable development: improved and right-directed perspectives of CBTE stakeholders; a set of rules governing stakeholder interventions; government involvement in CBTE collaborative marketing in the roles of an inspirer and an arbitrator; and the transformation from successful tour operators to social entrepreneurship to facilitate CBTE collaborative marketing. The contribution of this study lies in the potential of a knowledge co-production approach to be utilised in collaborative works involving multiple perspectives. Additionally, the study provides insights into the discussion of community-based tourism collaboration.     

Measuring Stakeholder Perspectives on Environmental and Community Stability in a Tourism‐Dependent Economy

Tourism is promoted as an environmentally beneficial activity for Caribbean economies. Yet degradation still occurs and more integrated policy approaches are needed. Using Q‐methodology within a social‐ecological system (SES) framework, we quantified the importance of various policy issues to stakeholders in Providenciales, Turks and Caicos Islands, where tourism produces 77% of its GDP. Stakeholders agree Providenciales' economy benefits from a healthy marine environment, but disagree over which SES drivers are functionally important. Our results show that Q‐methodology is a robust tool for informing the policy‐making process and quantifying stakeholder views in a tourism‐dependent economy. Copyright © 2016 John Wiley & Sons, Ltd.     

The development of olive tourism in Western Australia: a case study of an emerging tourism industry

The recent development of olive growing in Western Australia, and its amalgamation with tourism and hospitality, provides opportunities for growers to showcase their products and for visitors to experience olive‐tasting and learn about an ancient food culture and rural activity ‘transplanted’ into the ‘New World’ from its ‘Old World’ roots. The present study examines the dimensions of this emerging niche market in Western Australia. Face‐to‐face and telephone interviews were conducted among 23 small olive‐growing operations located in this region to understand their scope for developing olive tourism. Overall, respondents' comments suggest that their involvement in olive tourism and hospitality could substantially provide benefits for visitors to rural areas and become a complementary alternative to other activities. To fulfil this potential, however, growers heavily rely on greater collaboration within their own industry, as well as on local authorities and tourism bodies in ways that include assistance, partnerships and promotion. Moreover, collaboration between olive growers and regional/tourism stakeholders, as well as government support may not only contribute to the sustainability of olive growing, but also to the emergence of olive tourism. In turn, these developments may also help develop a culinary identity and a tourism concept that may help minimise the threats of outside competition (cheaper olive imports) and rural decline. Copyright © 2010 John Wiley & Sons, Ltd.     

Short-circuiting cruise tourism practices along the Russian Barents Sea coast? The case of Arkhangelsk

The growth and popularity of polar cruise tourism in the Arctic region have raised expectations about the opportunities in this part of the world. However, the existing academic literature has never ventured further than to recall these expectations and opportunities, which means that there is hardly any insight into what is actually happening in Russian Arctic cruise tourism. This paper aims to provide a practice-based perspective with a special focus on performed and integrated practices in the production of cruise tourism along the Russian Barents Sea coast. Semi-structured interviews with key actors involved in the production of cruise tourism serve as the main source of information along with observations made during fieldwork in the Arkhangelsk region. Cruise tourism practices are facing a number of challenges in their reproduction and lack both consistency and regularity. The practice-based perspective helps to reveal how groups of actors collectively produce activities and itineraries for cruise tourists despite the structural constraints. Moreover, the paper shows how local private entrepreneurs are actively trying to configure and connect the constituting cruise tourism practices.     

Interorganisational Relations in the Protected Area – Tourism Policy Domain: The Influence of Macro-economic Policy

A considerable body of work suggests that sustainable tourism development may only be achieved when sectoral fragmentation is overcome and collaborative planning achieved. This paper describes the findings from research that identifies obstacles to and opportunities for collaboration between two key stakeholders in a tourism policy domain. Specifically, the paper focuses on the influence of government macroeconomic policy on interorganisational relations between two government agencies. Generally, economic policy and practice provides not only the context, but also the rationale and legitimation of certain activities, and therefore shapes the nature of interorganisational relations, particularly when those organisations are reliant on state funding. Using an interorganisational relations framework, two federal government organisations in Canada involved in the 'national park – tourism' policy domain were studied to identify the influence of fiscal policy operating through a range of facilitating and inhibiting factors, on the formation and maintenance of relations between the organisations. The material for this paper has been drawn from a larger study that considers relations between a wider group of stakeholders in the Canadian 'national park-tourism' domain.     

Is blockchain technology a watershed for tourism development?

ABSTRACT

The rise of blockchain technology could radically disrupt the global economy. As an emergent technology, blockchain is of broad and current interest in the tourism industry. Small island economies are at the forefront of adopting this digital asset and technology. For instance, the Caribbean economies are launching their first digital legal tender, and Aruba is developing a blockchain platform to boost tourism revenue. Given the velocity of adoption, blockchain technology holds significant implications for tourism development. This research letter provides a discourse on the adoption of blockchain technology among small island economies concerning the opportunities and potential challenges faced and offers practical implications for tourism stakeholders.     

A Comparison of Residents' Perceptions in Two Cruise Ports in the Mediterranean Sea

This paper examines residents' perceptions of a wide set of externalities exerted by the development of cruise tourism. The research involved data collection in two ports located in the two largest Mediterranean islands, Sicily and Sardinia, during the summer peak of the cruise season 2011. These two cruise destinations are especially interesting as they are characterized by a distinct life cycle. The empirical findings show that the two groups of residents have statistically equal perceptions on cruise activity in their destination. A correspondence analysis shows that residents have an overall positive attitude on the development of cruise tourism with respect to social, cultural and economic impacts. Nevertheless, they also feel that cruise activity has a negative impact, especially on the environment. Heterogeneity in occupation is explicitly taken into account. These findings provide directions for local policy‐makers. Copyright © 2012 John Wiley & Sons, Ltd.     

Institutions,research and development: tourism and the Asian financial crisis

This report examines the repercussions of the Asian financial crisis on regional institutions and on tourism research and development. It is concluded that the importance of regional institutions for the provision of quality information, research and development will continue to grow. In the short term the crisis has lessened the commitment of key intraregional and national institutions to tourism research and development activity, although some useful collaboration between countries within the region has been evident. Asia should re‐emerge as the world's fastest growing tourism region, provided that the countries most affected by the Asian financial crisis do not impose restrictions on tourist movements or turn away from their long‐term commitment to strategies underpinned by research and development. The move by Pacific Asia Travel Association from San Francisco to Bangkok is identified as an important symbol of the role that regional institutions will continue to play in tourism research and development. Copyright © 2000 John Wiley & Sons, Ltd.     

Is the financing of tourism by international financial institutions inclusive? A proposal for measurement

It is acknowledged that tourism can have a great potential for reducing poverty; however, the growth of tourism has stagnated in financially excluded areas because of the difficulty local tourism businesses have in accessing the financial system. International financial institutions advocate the promotion of tourism as a development tool and in the fight against financial exclusion. This paper presents a tool for measuring whether the performance of these organizations is inclusive regarding tourism financing. The results obtained from applying this tool to the analysis of projects in Latin America and the Caribbean show that the financing provided for tourism projects in this region is not inclusive.     

Mountaineering in Cuba: improvement of true accessibility as an opportunity for regional development of communities outside the tourism enclaves

Mass tourism began in the Caribbean during the middle of the twentieth century. Unfortunately, increasing competition and a change in the motivation of tourists now force the authorities who manage these regions to introduce a new tourism offer that is not based directly on either the 3S (Sun, Sand, and Sea) or 3E (Entertainment, Excitement, Education) model. Hiking, trekking, and climbing, defined as mountaineering, might be one of these. This paper examines the potential for mountaineering in Cuba by verifying its accessibility for tourists. The assessment is based on a framework of true accessibility, which consists of two factors: (1) destination accessibility and (2) real access. Our results show that mountaineering in Cuba should be considered to be one of the key contributors to the development, prosperity, and well-being of all stakeholders, and especially for the communities outside the tourism enclaves.     

Understanding ASEAN tourism collaboration — the preconditions and policy framework formulation

Intergovernmental collaboration in tourism among ASEAN nations has received little attention in the literature despite the significant contribution that tourism makes in the region. This paper helps improve our understanding of the phenomenon by providing empirical evidence that explains the preconditions that gave rise to ASEAN tourism and the formulation of its policy framework. It is suggested that, to truly realise the vision of economic integration and sustainable tourism development, continuous efforts are required to establish, promote and protect the common interests of member countries. Policy‐makers should also strive for a good balance between pragmatism and mechanism when implementing policies. Copyright © 2009 John Wiley & Sons, Ltd.     

Tourism and development challenges in the least developed countries: the case of The Gambia

Despite some recognition of the role of destination marketing organisations (DMOs) in crisis management, limited attention has focused on the role of DMOs in crisis events, and in particular their role in managing knowledge across diverse stakeholder groups and domains. This theoretical paper attempts to address this deficiency by synthesising knowledge management and tourism crisis management literature, to outline the potential role of DMOs in managing knowledge across boundaries during crises. Carlile's [(2004). Transferring, translating, and transforming: An integrative framework for managing knowledge across boundaries. Organization Science, 15(5), 555–568] work on boundary spanning is used to consider potential organisational and management issues for DMOs dealing with crisis events and how they should be managed. This paper argues that because of the role and nature of DMOs, they should play an important role as knowledge spanners/brokers to transfer, translate and transform knowledge to stakeholders. The paper concludes with future research avenues related to knowledge management, DMOs and crises.     

Applying relative deprivation theory to study the attitudes of host community residents towards tourism: the case study of the Zhangjiang National Park,China

Host community is one of the most important stakeholders involved in tourism development. Their attitudes and supports for tourism are highly significant to underpin the sustainable development of the industry. However, host community has not been attached adequate importance, and is usually marginalised to be a salient disadvantaged group in the process of tourism development. Although relative deprivation theory (RDT) provides a powerful theoretical tool to analyse the attitudes of disadvantaged social groups, the theory has rarely been documented in tourism literature. This paper takes the case of tourism development in the Zhangjiang National Park, China, and applies RDT to empirically examine how and why host residents suffer from the relative deprivation problem resulting from tourism development and attempts to unveil its influence on their attitudes towards tourism development. The study indicates that there exists a close and negative correlation between the locals' relative deprivation and their attitudes towards tourism development. The more host residents suffer from relative deprivation, the more negative their attitudes towards tourism are, and vice versa. Furthermore, the Relative Deprivation Index proposed in this study proves to be simple and effective in quantitatively depicting the spatial differences/heterogeneity of relative deprivation issues in the case study area.     

Cruise homeport location selection evaluation based on grey-cloud clustering model

Cruise industry presents an active and rapid development in recent years. Due to the rich tourism resource and potential tourism market, China has become the core component of the Asian market. Identifying factors that affect cruise homeport selection systematically and designing scientific evaluation system are the keys to selecting the optimal cruise homeport location. We analysed the influence factors motivating the cruise liner companies to select a specific port as the cruise homeport and designed an index system includes both quantitative indices and qualitative indices following the basic principles of index selection. In order to resolve the problem of incomplete information and randomness of the decision-making process, the grey-cloud clustering model was used for evaluation of cruise homeport selection. Further, we conducted a case study to evaluate whether or not these nine cruise ports, such as Shanghai, Tianjin, Shenzhen and Sanya, are eligible to be homeports in China. Finally, several suggestions to improve the chance of being selected as a cruise homeport were recommended from viewpoints of port facilities, services and policy conditions. The results show that the model can reasonably and effectively help decision-makers to facilitate the homeport selection in real operations.     

Collaboration and cooperation in a tourism destination: a network science approach

The extent of collaboration and cooperation is an important determinant for the development of a tourism destination. These features are usually assessed through qualitative investigations. This letter proposes a quantitative approach based on the evaluation of the modularity characteristics of the network of the destination stakeholders. The results of a sample analysis are reported.