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1.
    
This paper develops an integrative model that includes the dimensions of destination brand equity (i.e. awareness, image, quality and loyalty), as well as a key behavioural variable that is tourist satisfaction. In particular, our paper aims to contribute to the literature: (1) by examining the relationships between the dimensions of destination brand equity, which is not a deeply investigated issue so far; and (2) by adding tourist satisfaction, a key concept in loyalty formation, to the variables usually considered in destination brand equity models. The model was tested in two samples, national and international tourists visiting a destination in Spain, in order to also explore the role of the geographical and cultural distance between tourist and destination. Our results from a multi-group analysis indicate: (1) a robust link between “quality-satisfaction-loyalty” in both samples of tourists; (2) a chain of effects among awareness, image (separately considering the cognitive and affective dimensions) and perceived quality, although with the presence of some significant difference between both samples of tourists; and (3) a positive influence of cognitive image on affective image in both cases.  相似文献   

2.
    
This research provides a greater understanding of community‐based tourism products through an examination of the perceptions of the host communities and tourists. Using a survey, data were collected measuring community‐based tourism products through nine elements including attractions, travel services, transport, accommodation, food and beverage, souvenirs, packaging, amenities and people. The overall results indicate that there was considerable agreement on most product items. The tourists clearly identified their expectations and were supportive of a sustainable industry; however, they were also concerned about safety and hygiene. The host communities were aware of the intrinsic value of the tourist attractions in their villages but lacked the confidence to share them with visitors.  相似文献   

3.
    
This study examines the impact of corporate social responsibility (CSR) in the tourism industry using seasoned equity offerings (SEOs) from 1992 to 2015. We show that tourism SEO issuers engaging in CSR activities experience less negative market reactions to SEO announcements. The findings also reveal that the negative reactions around SEO announcements are significantly lessened for tourism firms with better CSR performance in the context of high information asymmetry, because such activities serve as an ethical commitment to outside investors, and thus align the interests between SEO issuers and outside investors, which eventually mitigates negative market reactions to SEO announcements. Overall, these results indicate that tourism issuers with better CSR performance are able to reduce the agency costs and adverse selection problem for uninformed investors in the process of issuing SEOs.  相似文献   

4.
    
This study proposes the assessment of equity in transit provision by using transit connectivity as a comprehensive impedance measure. Transit connectivity considers in-vehicle time, access/egress times, waiting time, service reliability, frequency, and ‘seamless’ transfers along multi-modal paths. In addition, transit connectivity weighs the impedance components according to their relative importance to travelers. The assessment of equity was performed for the multi-modal transit system in the Greater Copenhagen Area, renowned for its transit-oriented finger-plan. The assessment method used a GIS representation of the network (i.e., service lines, timetables, metro stations, train stations, and bus stops), and transit assignment results (i.e., level-of-service times, passenger flows). The assessment method proved effective in calculating location-based and potential-accessibility measures and Gini coefficients of inequality in the Greater Copenhagen Area. Results show that the transit-oriented development contributes to spatial equity with high connectivity in densely populated zones, vertical equity with comparable connectivity in high income and low income zones, inter-generational equity with good connectivity provision for students to higher-education and job opportunities. Also, results show that the north-west ‘finger’ is less equitable with lower connectivity for low population density and lower connectivity to higher-education opportunities regardless of the high number of students.  相似文献   

5.
公民法治教育应该以培养权利意识为重心还是以培养义务意识为重心,对于这一问题,当前几乎是一边倒地认为应该以培养权利意识为重心。而从权利与义务的关系、法治的人性基础、法治社会的建设、转型社会的特殊性等方面分析论证看,公民法治教育应该以义务意识的培养为重心。  相似文献   

6.
分析企业财务管理失控的原因,阐述财务监督和审计监督过程中重大问题未发现并造成国有资产损失等严重后果后如何正确界定财务、审计的责任,并提出了相应的管理对策。  相似文献   

7.
《旅游业当前问题》2013,16(5):443-479
Since the 1970s, the African continent has experienced exponential growth in tourism, where growth in numbers of visitors has not necessarily meant economic, social or environmental benefits for the host community. A review of the literature concerning tourism development and its effects on local communities forms the basis for the investigation of the reasons behind community based tourism (CBT) being identified as a tool for development in Namibia. An assessment of the planning and implementation phases of the CBT strategy enables consideration on the role played by international and national governments and non-governmental organisations (NGOs) in laying down policies and providing proactive support for CBT related projects. This paper presents the results of an ongoing empirical research conducted since 2003 in the Kunene region of Namibia, which is an important part of the overall Namibian tourism destination, with world-renowned resources such as Etosha National Park, the Himba culture, Epupa Falls, the desert-adapted elephant and the rhino, to name just a few. By attempting an overall assessment of the Namibian current CBT situation, a set of considerations are offered with regard to its practicalities and in terms of benefits, problems and future outlooks for this sector.  相似文献   

8.
    
The development of customer-based brand equity plays a critical role in tourism. This paper attempts to study which variables contribute to brand equity creation and to examine whether brand loyalty can be considered as a consequence of brand equity in the hotel context. In addition, it seeks to provide more detailed insights into possible asymmetric effects among customer-based brand equity and its drivers and consequences. Four constructs are found to influence significantly brand equity: two perceptual (image and perceived quality) and two relational variables (trust and affective commitment). Additionally, both behavioural and attitudinal components of loyalty are confirmed as brand equity outcomes. The impact-asymmetry analysis reveals that perceived quality does not play a significant role in explaining brand equity, while awareness and trust emerge to have a significant negatively asymmetric impact. The paper is novel as the proposed model includes two new variables that are deemed critical to hospitality research, that is, trust and affective commitment. The relationship structure of the model is new to the literature as loyalty is conceptualized as a consequence of brand equity, thus confirming theoretical assumptions with limited empirical evidence. Finally, it is the first study that examines asymmetric impacts of customer-based brand equity drivers.  相似文献   

9.
关于职工安全心理的调查分析   总被引:2,自引:0,他引:2  
结合呼和浩特火车站职工安全心理问题调查结果,分析铁路职工安全心理状况,职工群众对车站工怍的满意度、认可度和基本评价,以加强铁路生产安全管理。  相似文献   

10.
    
Methods for the road network design problem, typically, are based on optimization of the network efficiency measures (e.g. network-wide travel time) under a predefined budget. In these approaches, equity issues are not taken into account and, consequently, most of the road improvements are planned next to large cities. Thus, disparities between large and small cities increase, which does not conform to sustainable development objectives. In this paper, to overcome concerns associated with traditional methods, equity is incorporated into the interurban road network design problem. To this end, accessibility concepts are employed. However, unlike previous studies, instead of maximizing the total accessibility, a new definition is proposed for inaccessibility, and total inaccessibility is minimized throughout the network. Using this new definition not only is more compatible with the equity issue, but also helps to eliminate the nonlinearity of the problem. Average travel time to neighboring opportunities is utilized to propose this definition for inaccessibility, which captures the reality more effectively. With the aim of this definition, equity is incorporated into the road network design problem implicitly. This is another improvement over previous methods, where a new term in the objective function or a new constraint is added to include the equity. The proposed model is formulated as a mixed integer linear programming (MILP) problem, where the objective is to minimize the aggregate inaccessibility over all the population centers in the network. To illustrate the application of the model, the Northwest region of the United States is used as the case study. The respective exact solution of the example is found using a commercial solver (CPLEX). This new solution is also compared with the solutions from the traditional methods.  相似文献   

11.
    
This paper attempts to identify some of the main factors affecting a hotel establishment's decision to adopt (or not), and to what extent, socially and environmentally responsible business practices. Salient among the results obtained is the fact that corporate social responsibility (CSR) is likely to be part of a hotel's product differentiation strategy; additionally, it is shown that productivity aspects such as scale economies, as well as the hotel's internal organization, also impact a hotel's CSR strategy. Copyright © 2014 John Wiley & Sons, Ltd.  相似文献   

12.
    
Carsharing programs have demonstrated a potential to significantly shift incentives with regard to private vehicle ownership. The advent of free-floating vehicle fleets has enabled providers to offer ubiquitous vehicle access in designated urban areas. The ability of users to choose where to drop off vehicles presents the possibility that the density of available vehicles in particular areas will be insufficient to supply a reasonable level of service to local residents. The current paper will use exclusive data on vehicle location from a free-floating carshare service that operates in ten U.S. cities. Analysis will relate the availability of vehicles to census tract demographics. Results show vehicles cluster in tracts that are disproportionately populated by residents who are educated, young, employed, and white. Carshare systems have received significant in-kind incentives from government to operate. The mobility benefits of free-floating carshare systems appear to accrue disproportionately to advantaged populations.  相似文献   

13.
    
Although brand management is increasingly important to a museum manager, the existing literature on brand equity within the museum industry is sparse. This study aims to propose a museum brand equity model from the customer's perspective and to examine the mediate roles of brand value. A survey was undertaken of visitors to the National Museum of Natural Sciences in Taiwan, resulting in 367 valid responses. The results of this study provided support for the majority of the hypothesized relationships. Specifically, brand value played a full mediate role in the model. Implications and suggestions for future research are also discussed. Copyright © 2013 John Wiley & Sons, Ltd.  相似文献   

14.
    
Drawing on an integrated framework of service quality theory, this study develops and demonstrates a mediation-moderation model of airline service quality that influences the repurchase intentions of passengers. This model associates service quality with individual behavioral and perception—brand awareness and perceived values and examines the buffering role of brand attractiveness and experience in the decision-making processes. In a sample of 451 passengers, somewhat as expected, airline service quality enhances the positive effect of repurchase intention on airline company service because it fosters a positive link between brand awareness and perceived value. Unsurprisingly, brand attractiveness and memorable brand experiences are found to strengthen the positive effect of brand awareness and perceived value. Several alternative models were used to check the robustness of our findings. Patterns of moderated mediation modeling for theoretical and empirical implications are discussed.  相似文献   

15.
This study assesses the comprehensiveness and quality of corporate social responsibility reports published by airports. A content analysis rating system is built using the global reporting initiative guidelines. The findings indicate that corporate social responsibility reporting is not a common practice among international airports and where it is done, there is considerable variability in the disclosure practices.  相似文献   

16.
    
The construction of South Korean High-Speed Rail (HSR) or Korea Train eXpress (KTX) has been evolving in phases since its first operation in 2004. This development raises concerns whether the benefits from the extended HSR network would again be limited to the initial HSR corridors and will deepen the inequalities in accessibility with the rising issue of uneven regional development of the country. This paper measures the accessibility of each stage of HSR network extension and evaluates its spatial distribution, variation, and changes using weighted averaged travel time and potential accessibility indicators. The results of this study find different accessibility impacts from each stage of HSR extension. Although travel-time reduction and increased attractions have been widened in more cities by each HSR extension, the spatial equity is degenerated by the extension in 2010/2011 as the improvement of accessibility has been concentrated in cities along the primary HSR corridor near the already-advantageous Seoul capital area. In contrast, the future HSR extension in 2018 will enhance equitable accessibility to the isolated regions such as the northeast and the southwest regions of the country. However, the relative degree of accessibility improvement will not be large enough for increasing the spatial equity of accessibility without more extended HSR networks between provinces.  相似文献   

17.
    
This paper examines the transformation of the Scottish Canals network for the purposes of leisure visitation as an element of tourism. It focuses on 2 iconic developments, The Kelpies and the Falkirk Wheel, which are considered in relation to their impact on destination awareness and tourism development in a particular locale. The key attraction sites illustrate successful brownfield regeneration, enduring visitation and the role of canals as multifaceted tourism assets in a specific region of Scotland. In addition, the paper provides a context for the decline and resurgence of canals in lowland Scotland.  相似文献   

18.
This paper explores coordination of a corporate social responsible (CSR) manufacturer–retailer chain by considering two cases, CSR retailer and CSR manufacturer. In manufacturer-Stackelberg game setting revenue sharing (RS) contract is used to coordinate the channel. It is found that CSR retailer’s perfect welfare maximizing motive resolves channel conflict, otherwise RS contract coordinates the channel. Wholesale price of RS contract is higher than marginal production cost above a threshold of CSR in one case and is negative above a threshold of CSR in the other. Also, CSR manufacturer’s pure profit is negative above a threshold of CSR.  相似文献   

19.
A marriage between public bicycle and rail transit presents new opportunities for sustainable transportation in Chinese cities. To examine determinants of public bicycle usage for rail transit access, an intercept survey of feeder mode choice among rail transit users was conducted near rail stations in Nanjing, China. Mode choice models were estimated with five feeder mode alternatives, including car, bus, walk, private bike, and public bike. By differentiating between public and private bicycle modes in the mode choice models, the study reveals the effects of personal demographics, trip characteristics, and station environments on public bicycle usage for rail transit access. Results show that female, older, and low-income rail commuters are less likely to use public bicycle to access rail transit. Rail commuters with bicycle theft experience and making school- or work-related trips are more likely to use public bicycle to access rail transit. Land use variables are largely insignificant in this study except that density shows a positive relationship with walking to rail transit. The results on demographic differences raise equity concerns when it comes to investing in public bicycle systems. Policy implications are discussed for Chinese cities to equitably boost public bicycle integration with rail transit.  相似文献   

20.
    
Using structural equation modelling, the formative model was tested on a sample of 703 tourists who visited six coastal destinations in Montenegro. It relies on the complex relationships between five constructs – perceived quality of a destination's offerings, tourist satisfaction, perceived equity, perceived benefits and behavioural intentions – simultaneously incorporating the emotional and rational self-regulatory mechanisms. The empirical results supported the hypothesised relationships. The group of eight tourist destination attributes affects perceived quality of a destination's offerings that positively and directly relate to perceived benefits, behavioural intentions and tourist satisfaction, whereas satisfaction is also determined by equity perceptions. Additionally, perceived quality of a destination's offerings also relates indirectly to tourist behavioural intentions, through perceived benefits and tourist satisfaction, while satisfaction also mediates the interaction between perceived equity and tourist intended behaviour. These research results contribute to a deeper understanding of which behavioural processes, and with what strength, lead to the increase in tourist loyalty at the destination level, and ultimately provide better insights into the predictors of behavioural intentions.  相似文献   

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