The possible negative impacts of volunteer tourism

Volunteer tourism is an increasingly popular form of travel that is attracting growing research attention. Nevertheless, existing research has focused primarily on the benefits of volunteer tourism, and many studies have simply involved profiling volunteers or investigating their motivations. However, there are numerous possible negative impacts of volunteer tourism that deserve increased attention from both researchers and project managers: a neglect of locals' desires, a hindering of work progress and completion of unsatisfactory work, a disruption of local economies, a reinforcement of conceptualisations of the ‘other’ and rationalisations of poverty, and an instigation of cultural changes. Copyright © 2009 John Wiley & Sons, Ltd.     

Exploring the role of expedition staff in volunteer tourism

Conservation volunteer tourism (VT) (or nature conservation expedition)‐related organisations can provide a meeting point for both tourists and field‐based scientists. Expedition leaders should be aware of the needs of the volunteer tourists that can be fulfilled through VT. It appears that the role of expedition leaders is central to the successful execution of the VT expedition. This study aimed to understand the expedition leaders' perceptions of VT, their perspective of the expectations of their volunteer tourists and their requirements of the volunteers, and assess how volunteers perform with regard to those requirements. The results suggest that there may be some differences in perceptions between leaders and volunteer tourists that may affect the success of the expedition. Copyright © 2008 John Wiley & Sons, Ltd.     

Forays into the backstage: volunteer tourism and the pursuit of object authenticity

Volunteer tourism is a form of travel that combines traditional leisure pursuits with opportunities to volunteer in an organized fashion. The popularity of volunteer tourism stems from many factors, but the one motivation that appears in virtually every study is a desire for object authenticity, defined as the authenticity of toured objects, people, and settings. The purpose of this paper is to explore the role played by object authenticity in the motivations and experiences of volunteer tourists in the province of Chiang Mai in northern Thailand. Based on interviews with 62 volunteers and 15 directors, managers, and staff members from volunteer tourism organizations based in Chiang Mai, this paper argues that volunteer tourists conceive of object authenticity both as a package of cultural stereotypes focused on authentic people, and as authentic backstage settings where ‘real’ Thai reside. Aside from demonstrating that the desire for object authenticity is the central motivation for international volunteers in northern Thailand, this study indicates that the pursuit of object authenticity is complicated by language barriers, the potential staging of authenticity on the part of locals, and the need to balance familiarity with alterity in the carefully selected ‘voluntourscapes’ in which volunteer tourism takes place.     

Facing the pain of others: perspectives on international volunteer tourism between agency and spectatorship

This paper aims to contribute to the ongoing academic debate on volunteer tourism by reviewing the volunteer tourists' experience in light of their encounter with poverty and sufferance. Through the analysis of data collected from semi-structured in-depth interviews with a group of 29 young Italian adults, the author examines the different ways in which volunteer tourists construct and negotiate their role as agents of change during their vacations abroad. Results show that the expectations of providing effective help to the local communities is often challenged by the limitations and constraints of the volunteer tourism experience and, as a consequence, volunteer tourists need to find new ways of making sense of their experiences abroad. Looking at the work of French sociologist [Boltanski, L. (1999). Distant suffering. Morality, media and politics. Cambridge: Cambridge University Press] on the ways in which spectators respond to the distant suffering of others, this paper argues that, in order to avoid an oversimplification and a trivialisation of the volunteer tourism experience, the volunteers' participation needs to be addressed primarily as a matter of spectatorship, rather than as a question of agency.     

Valuing organic farm volunteer tourists in Hawai'i: farm host perspectives

This article challenges conventional understandings of the benefits of farm volunteer tourism through a qualitative study of the perceived value of organic farm volunteer tourists participating in the World-Wide Opportunities on Organic Farms (WWOOF) network from the perspective of WWOOF farm hosts in Hawai'i. Through an ethnographic examination of farm hosts' perspectives, the economic and non-economic costs and benefits of hosting farm volunteer tourists are examined. It illustrates how the off-setting of labour costs are juxtaposed against the economic cost of lost productivity and accommodation expenses. Farm hosts also report non-economic benefits, including spiritual development, interpersonal exchange relationships and shared lifestyles, while non-economic costs pertained to loss of privacy, and the need to engage in the emotional labour associated with farm hosting.     

Examining the carbon emission impact of livelihood transitions in pro-poor tourism

This study examines carbon dioxide (CO₂) emission changes from livelihood transitions during tourism development to assess the environmental impact of pro-poor tourism (PPT) in China. The results indicate that livelihood transitions during PPT increased household income but also produced more CO₂ emissions. CO₂ emissions vary depending on factors including livelihood types after transition, income and household sizes, etc. The CO₂ per unit of income from tourism-based livelihoods is higher than from non-tourism-based livelihoods. Different livelihood strategies post transition also affect emissions. Practical suggestions that may mitigate emissions while not compromising residents’ income levels are provided.     

Volunteer tourism impacts in Ghana: a practice approach

Relatively little empirical research has been conducted on impacts of volunteer tourism in local communities. This paper therefore focuses on the local consequences of volunteer tourism for two projects in Tamale, Ghana: Zion Primary School and Tamale Children's Home. A practice approach provides a useful theoretical framework to investigate how volunteers and local actors interact in these projects. In a practice approach, interactions become central to the analysis, highlighting the ways in which volunteers, local people and the local context mutually influence one another. Observations and interviews with volunteers and local actors were used to identify positive and negative consequences of their interactions, which are strongly interlinked and depend on routines, backgrounds and positions of the actors, and contextual conditions. The consequences of volunteer practices are also linked to other current and future practices. A practice approach provides insights into complex situations and may be more suited to analysing the impacts of volunteer tourism than a traditional mono-disciplinary focus.     

Intercultural interactions among different roles: a case study of an international volunteer tourism project in Shaanxi,China

A qualitative case study approach was used to explore the phenomenon of intercultural interactions among different roles in the Earthwatch Institute's ‘Chinese Village Traditions’ project, conducted in Shaanxi, China, in 2008. On-site observation, in-depth interviews, and related documentation were utilized to explore guest–host relations. The study investigated the perceptions and experiences of the 4 principal investigators, 4 student helpers, 10 international volunteer tourists, 5 domestic volunteer tourists, and 3 members of the host family. The results showed some linkages among the expectations, motivations, and intercultural interaction experiences of the different roles. The findings provide a first look at the intercultural interactions among different roles within an international volunteer tourist project in China, offering an insight into a neglected field.     

Collaborative governance for low-carbon tourism: climate change initiatives by Australian tourism agencies

The Australian tourism industry is vulnerable to the impacts of climate change on natural areas and the destination choices of long-haul travellers concerned about carbon emissions. A National Tourism and Climate Change Taskforce was established in 2007; with a national action plan for Tourism and Climate Change produced in 2008. Implementing these climate change actions requires new partnerships between tourism agencies, business programmes, carbon consultants, and offset providers. This paper assesses collaborative governance of climate change in Australian tourism, with a focus on low-carbon initiatives promoted to tourism operators by state and territory government tourism agencies. The paper compares the climate change initiatives of these tourism agencies based on six key dimensions of governance including: accountability, transparency, involvement, structure, effectiveness, and power [Ruhanen, L., Scott, N., Ritchie, B., & Tkaczynski, A. (2010). Governance: A review and synthesis of the literature. Tourism Review, 65(4), 4–16]. While most state and territory tourism agencies provided resources on climate change initiatives for tourism operators there was little accountability for emissions reduction within the agency. Collaborative governance of climate change was also more developed in states with climate change policies, destinations vulnerable to the impacts of climate change (e.g. Great Barrier Reef, Queensland), or dependent on long-haul travellers. Further research is needed on the governance and effective delivery of carbon emissions reduction programmes by tourism agencies.     

Big data in smart tourism: challenges,issues and opportunities

In the era of digital transformation, Big Data have assumed a crucial role in changing the global travel and providing significant challenges and opportunities for established companies, as well as new entrants into the tourism industry. All these companies can get valuable information on Big Data for predicting tourist demand, enabling better decision-making, managing knowledge flows and interaction with customers, and providing the best service in a more efficient and effective way. This can result in improved productivity, increased customer satisfaction, personalized marketing campaigns, and more efficient operations. However, open research issues about the role of Big Data in the tourism industry can be still recognized. With these premises, this Editorial aims to present the articles included in the special issue of Current Issues in Tourism titled ‘Big data in smart tourism: challenges, issues and opportunities’, which has called for research contributing to the recent debates on the implications and challenges of the adoption of Big Data to improve the competitiveness of tourism destinations and companies. Main topics considered by the accepted articles include a literature review proposing a novel theoretical investigative frameworks, metrics and critical dimensions, and empirical investigations of the use of Big Data in different tourism contexts.     

Catalysts for transformative learning in community-based ecotourism

This paper illustrates how community-based ecotourism (CBET) is a site of experiential learning which may encourage transformative learning for visitors. An experiential CBET curriculum is identified which is centred on ecotourists' nature, adventure and cultural experiences. In this curriculum, Nature Shock, Adventure Shock and Culture Shock serve as Concrete Experiences in Kolb's [1984. Experiential learning. Englewood Cliffs, NJ: Prentice-Hall] experiential learning cycle, and may potentially act as disorienting dilemmas to stimulate transformative learning. These three types of disorienting dilemmas are discussed with reference to literature on wildlife and nature tourism, adventure tourism and outdoor education, and international volunteer tourism, respectively. Three empirical case studies of CBET in Southeast Asia are used to provide context to the discussion. Finally, the paper provides an elaboration of six pedagogical themes pertaining to how the transformative learning of visitors to CBET projects might be enhanced.     

Rural tourism development in the USA

Rural tourism has been a subject of study since the early days of tourism scholarship. Most of tourism's deleterious impacts were identified from studies conducted in rural settings. It is only recently, however, that rural tourism has become a special focus of study, dissimilar enough from urban tourism, to be a study subject unto itself. This paper reviews some of the history of rural tourism development in North America with most of the attention paid to the USA's experience, with some examples from Canada. The reason for this is the huge economic difference between the two countries with respect to tourism flows and impacts. In reviewing the history of rural development in the USA, the argument is made that most developments are unplanned and result from market and economic forces that have greatly transformed the American rural landscape. A review of these transformational forces is provided. It is also shown that rural destinations are used, primarily, by local tourists and do not, with few exceptions, cater to an international clientele. After the historical perspective is presented an argument is made that current rural tourism development practices rely on an old paradigm, which is to use local attributes as the primary basis for development and marketing strategies. This has led, in recent years, to a great deal of development attention being paid to the cultural/heritage attributes of a place. Using research conducted in the state of Minnesota on highway travellers and tourists to rural destinations, a new way to look at actual and potential visitors is offered. Instead of an attribute‐specific development approach, a benefits‐based model is suggested as a different way to position rural tourism destinations. Copyright © 2004 John Wiley & Sons, Ltd.     

Risk and a changing environment for Antarctic tourism

This research note explores the issues of perceptions of risk and a changing environment for Antarctic tourism. A pilot study was undertaken aboard an Antarctic cruise ship in February 2008 with the purpose of examining the views of passengers about risk and environmental change in light of the recent sinking of the Explorer and the growing awareness of climate change effects in polar regions.     

Coupling tourism development and agricultural processes in a dynamic environment

The role of agriculture in the Israeli economy has been declining, and a combination of essential trends has resulted in the emergence of tourism as alternative sources of economic growth in rural areas. These changes have created a new situation, in which tourism-related developments in the rural areas of Israel have become part of the activities of many farm owners. Thus, the Israeli rural environment is a single, tightly coupled system and should be analysed as such. The growth of rural tourism in the Israeli agricultural sector raises several questions, addressing whether rural tourism and farming are synergetic, and the effects of tight coupling between tourism development and agricultural processes. This article presents a simulation model of the coupling effects in which tourism development and agricultural processes are tightly coupled. Our model examined large numbers of different scenarios and the possible outcomes of a decision the farm owner takes in a routine situation of uncertainty. A typical Israeli farm owner embarks on tourism development activities mainly because of stress. Our model shows that adding tourism activities does not increase profit dramatically, but it does increase the variance of profit, which means greater exposure to risks.     

Entrepreneurship in nature-based tourism under a changing climate

This paper presents the findings of an exploratory study examining the values and attitudes of nature-based tourism entrepreneurs in relation to adaptation to climate change. The aim is to focus on tourism stakeholders’ values and ideas about tourism entrepreneurship, which may bring interesting new insights to the tourism and climate change research and support the industry in adaptation and mitigation processes. The data utilised in this paper consists of 19 thematic interviews conducted with nature-based tourism entrepreneurs in Finland between 2009 and 2013. Analysis of the data reveal issues concerning views on entrepreneurship in general, on the independence and individuality of the enterprises, on the roles and responsibilities of different stakeholders in the processes of adaptation and on the attitudes towards innovations and actions in the changing climate. These issues, together with the rate and scale of the change, seem to affect decision-making by the enterprises, but their importance as predictors of action and behavioural intentions needs to be studied more thoroughly. Additionally, more information is required regarding the role of the surrounding social environment as a co-creator of these kinds of values. However, the study supports previous studies on entrepreneurship and its influence on survival and resilience.     

Kids on board: methodological challenges,concerns and clarifications when including young children's voices in tourism research

A knowledge gap exists concerning the dearth of children's voices in tourism research. One of the main reasons for this is attributed to the methodological challenges that confront researchers when interacting with child respondents. Based on a recent study conducted with young children between the ages of 5 and 6 years, this article discusses five methodological issues to contemplate prior to conducting research with children. This article raises important considerations for children's developmental phase, the use of appropriate props and prompts during data collection, and the positionality and pre-requisites of the researcher when designing methodologies for research with children.     

Effects of drought on cultural tourism: selected cases of Maasai tourism groups surrounding Tarangire National Park in Tanzania

This study explores the effect of drought on cultural tourism by applying the case study approach using the Maasai women’s groups surrounding Tarangire National Park (TNP) in Tanzania. Semi-structured interviews and observations were used to collect data from 30 purposefully selected Maasai women and 30 tourists. Thematic analysis was used to analyse the data. The findings show that drought affects tourism both positively and negatively. Positively, drought forges unity among individuals, and creates the community’s external links that are crucial for tourism development. Negatively, drought interferes with the development and delivery of tourist products, thus destroying their quality and service delivery. Despite the challenges tourism faces during times of drought, including the scarcity of raw materials for making cultural products, 50% of the respondents would rather continue with tourism as a strategy to curb the effect of drought than their traditional livelihoods. Theoretically, the study shows the importance of the cultural ecology and livelihood lenses in investigating the effects of drought on tourism in a cultural setting. Practical recommendations for tourism authorities and stakeholders, as well as areas for future research, are provided.     

The successful management of organisational change in tourism SMEs: initial findings in UK visitor attractions

Organisational change management theory for small and medium‐sized enterprises (SMEs) within the tourism industry is an under‐researched field. Changing political, economic, social and technological factors can leave unprepared SMEs exposed to external as well as internal pressures, which can lead to underperformance, or in worst case scenario, business failure. This paper, reporting on the findings of exploratory research of nine UK‐based visitor attractions, all qualifying as SMEs, suggests that the successful management of change is crucial for SMEs' survival and success. The findings argue that the current approach taken to organisational change management within the industry is bumpy incremental, bumpy continuous and planned. Hence, the paper provides a framework for managing organisational change based on eight critical success factors identified by the study: adaptability and flexibility, commitment and support, communication and co‐operation, continuous learning and improvement, formal strategies, motivation and reward, pragmatism, and the right people. Copyright © 2008 John Wiley & Sons, Ltd.     

International tourism demand to Finnish Lapland in the early winter season

This paper investigates the determinants of international overnight stays to Finnish Lapland in the early winter season. The data are based on major winter destinations for the period 1996–2014 and are distinguished by nine major visitor countries. During the sample period, international overnight stays in December increased rapidly with a growth rate of nine per cent per year on average. Dynamic panel data models show that the effect of natural snow conditions on overnight stays varies across countries of origin. The amount of snow in December has a significant impact on overnight stays of visitors coming from neighbouring countries (Russia and Sweden). In contrast, snow conditions do not play a role for visitors from distant countries (the United Kingdom, Germany, France, Italy, Japan, Spain and Switzerland). Economic factors (real income and real exchange rates) play a larger role for these countries.