A model of traveller acceptance of mobile technology

With the growing popularity of mobile technology, mobile communications are becoming an important channel for tourism organisations. This study builds upon a conceptual framework that explains the factors influencing tourist acceptance of mobile devices. To represent the uniqueness of mobile technology acceptance based on an extensive literature review on user technology acceptance, this study proposes two external variables (technology experience and trip experience) and two influential determinants (perceived usefulness and perceived ease of use). These factors together determine user attitudes towards using mobile devices and, consequently, influence user intention and willingness to adopt mobile devices in the tourism context. The results of a confirmatory factor analysis and structural equation modelling showed that trip experience and technology experience positively influenced perceived performance and perceived ease of use, and the factors positively related to travellers' attitudes towards using mobile devices and intention to use them within the tourism context. Copyright © 2008 John Wiley & Sons, Ltd.     

Motivations and Use Context in Mobile Tourism Shopping: Applying Contingency and Task–Technology Fit Theories

Mobile tourism shopping is an emerging market, but there is little theoretically based research on the topic. This study investigates the impact of motivations (value, enjoyment, time saving and mobility) on consumer satisfaction by applying contingency and task–technology fit theories in the mobile tourism shopping context. The results show that value and enjoyment have significant effects on satisfaction. Use context is found to have a full mediating role between time saving and satisfaction as well as between mobility and satisfaction. This study offers theoretical and practical contributions to the tourism literature and mobile tourism industry. Copyright © 2013 John Wiley & Sons, Ltd.     

Exploring the Implications of Virtual Reality Technology in Tourism Marketing: An Integrated Research Framework

The proliferation of the Internet and other technological innovations has transformed the structure of the tourism industry as well as affected how tourism destinations are perceived and consumed. The 3D virtual world provides opportunities for destination marketing organizations to communicate with targeted markets by offering a rich environment for potential visitors to explore tourism destinations. However, as of yet, there is little understanding about how to effectively market tourism destinations to virtual world participants who are technology users as well as potential consumers. The purpose of the present study is to develop a research framework that integrates the technology acceptance model (TAM) and self‐determination theory to understand how tourists use a 3D virtual world. Primary data were obtained for this study through self‐administered Web questionnaires. The data were conducted in a laboratory setting with 186 participants. This study contributes to the empirical TAM literature by applying the model to a 3D virtual tourism site. Additionally, this study provides a research framework to capture the entertainment nature of a 3D virtual world by extending the TAM to incorporate psychological elements of self‐determination theory to understand consumer experience. From the perspective of tourism professionals, this study contributes to an understanding of how best to construct informative and interactive tourist destinations in 3D virtual worlds to attract potential online and real‐world tourists. Copyright © 2015 John Wiley & Sons, Ltd.     

Goodbye maps,hello apps? Exploring the influential determinants of travel app adoption

With the increased market penetration of smartphones and the emergence of high-speed wireless network technologies, the tourism industry's interest in using mobile applications as a means to enhance the tourist experience is rising. However, despite the growing number of companies and organizations that are investing in travel-related apps, there is limited academic research on consumers' intentions to adopt these technological innovations. In this study, the technology adoption model, innovation diffusion theory, and social cognitive theory are utilized to investigate the factors that could affect travel app adoption by tourists visiting rural tourism sites in China. The results show that perceived usefulness, perceived ease of use, and compatibility are significant antecedents of the intention to use travel apps. Further, self-efficacy indirectly influences the intention to use travel apps through the mediation of outcome expectations. The results do not support social norms as significant predictors of behavioural intention. A discussion and implications are also provided.     

Sport tourism: a framework for research

Sport‐based travel has grown dramatically over the past two decades but it has only recently become the focus of concentrated academic inquiry. This paper contributes to the emerging body of literature by conceptualising sport in the context of tourism's activity, spatial and temporal dimensions. A definition of sport tourism based on these dimensions and featuring a sociological perspective of sporting activity is presented. The distinguishing features of sport as a tourist attraction are then highlighted through the use of Leiper's systems model of attractions. Finally, the paper proposes a framework which highlights a series of research questions that emerge as the relationships between the fundamental dimensions of sport tourism are systematically explored. Copyright © 2001 John Wiley & Sons, Ltd.     

The threshold effects of educational tourism on economic growth

ABSTRACT

This study examines the effects of educational tourism and other variables on economic growth using a balanced panel dataset comprising 61 countries. We use the threshold regression model with three different threshold variables (i.e. educational tourism, research, and information and communication technology) to estimate non-monotonic mediating effects on economic growth. Our findings suggest that educational tourism has a significant positive impact on economic growth, but the effect is non-monotonic and contingent upon the level of educational tourism, the output of quality research, and the development of information and communication technology (ICT). It is proposed that policymakers should take into consideration these factors when proposing measures to stimulate economic growth via the educational tourism channel.     

Components of cultural tourists’ experiences in destinations

Destinations provide a combination of products and services. Using these resources, tourists create their own experiences. Providing a pleasing tourist experience is crucial for destinations’ long-term success. Although travellers’ experiences have been subject to extensive research, various segments might perceive them differently based on their motivations. Despite the fact that cultural tourism is considered as an important segment for most urban destinations, factors affecting cultural travel experiences have not been clarified in the literature so far. Therefore, the primary purpose of this study is to determine the factors affecting cultural tourists’ overall travel experiences. In order to achieve this study's goals, we chose Istanbul as a research context. After interviewing 21 tourists and analysis of transcribed data, 64 items were merged under 5 dimensions emerging as the key constructs affecting cultural tourist experiences in a destination, namely social interaction, local authentic clues, service, culture/heritage and challenge. Theoretical and practical implications were discussed.     

Towards a classification of cultural tourists

This paper proposes a model to segment the cultural tourism market according to two dimensions: (i) the importance of cultural motives in the decision to visit a destination and (ii) depth of experience. The model is tested empirically using Hong Kong as a case study. The test identified five discrete cultural tourism market segments that exhibited substantially different behaviour. Copyright © 2002 John Wiley & Sons, Ltd.     

Tourism,climate change and adaptation: a review

The relationship between tourism and changing climate has been discussed and studied for a relatively long time in tourism research. Over the past 15 years, more focused studies have begun to appear, and especially recently, the issue of adaptation has been emphasised as an urgent research need in tourism and climate change studies. This paper is based on a systematic review of the tourism and adaptation literature prior to 2012. It discusses adaptation challenges, the dimensions of vulnerability in a tourism context and the implications of such studies on communities. By dividing the current adaptation studies into business; consumer; destination; and policy- and framework-focused theme areas and traditions, the paper concludes that adaptation studies in tourism have so far had a limited focus on community perceptions, which in general has been an area of major interest in tourism research. More emphasis on community-based research in relation to tourism and climate change allows highly contextual adaptation challenges to be met in a more sustainable way.     

The business model and balanced scorecard in creative tourism: the ultimate strategy boosters

Despite the various studies on creative tourism, little managerial frameworks such as a business model and a balanced scorecard are investigated for this new phenomenon. The overall image that emerges from the literature is ambiguous and fuzzy. Also, many activities known as creative tourism experiences may provide new participative experiences but rarely include a creative process. This study covers a whole aspect in designing a feasibility test model for creative experiences based on balanced scorecard through qualitative content analysis and as the essence of that, a Business Model by content validity and clustering analysis. Analysis of data by the mentioned methods reveals that four perspectives and 13 critical success factors are essential for the feasibility of a creative tourism experience. In addition, 22 indicators in 3 main dimensions determine the success of a creative tourism business model. This study is part of a growing body of research focused on discovering hidden aspects of creative tourism.     

Extending the dimensions of personal exposure assessment: A methodological discussion on perceived and measured noise and air pollution in traffic

BackgroundThe exposure to air pollution and noise is severely impacting people's health and is especially high alongside urban road- and rail-traffic. In traditional exposure research, air pollution and noise are monitored with stationary measurement devices or based on models. During the last years, mobile measurement techniques with GPS-tracking have increased. Moreover, studies have investigated another dimension of personal exposure: the perceived exposure.AimMost of these studies make use of quantitative methods such as surveys, complemented by stationary or wearable sensors. Little research exist that applies qualitative methods to examine how people experience and perceive exposure on-the-move, contrasting it to actual measurements. The aim of this paper is to discuss the potential of a novel method, which extends the dimensions of personal exposure by including the situational context of exposure perception.Methods/case studyFirstly, different methods for exposure research are presented. Secondly, we introduce a novel mixed-method approach, exploring cyclists and pedestrians perceived and measured exposure on-the-move by combining mobile interviews (Go-/Ride-Alongs) and wearable sensors. We will present the methodological findings using a case study and have a quantitative method (smartphone questionnaire, wearable sensors) as a reference.Results and discussionThe differences of perceived and measured exposure, proven through the reference method, are a result of different situational contexts as shown by the mobile interviews (knowledge, embodied experience, life situation, activities). The methodological findings show, that mobile methods complemented by wearables introduce new dimensions of personal exposure: they shed light on the situational contexts that affect exposure perception during commute.ConclusionWe argue that both, perceived and measured exposure to air pollution and noise, need to be considered simultaneously. Complementing mobile interviews or surveys with wearable sensor data improves the understanding of urban dwellers requirements for healthier mobility. Potentials of these methods should be investigated further, both in research and for supporting urban transport planning decisions adapted to people's needs.     

Motivational determinates of creative tourism: a case study of Albergue art space in Macau

ABSTRACT

Creative tourism is a new genre of tourism eliciting active tourist participation in learning and experiences. This study explores tourists’ motivations for participating in creative activities, as well as their perceptions of authenticity following a visit to the Albergue Art Space located in Macau, SAR, China. Empirical results indicate that vernacular heritage, service quality and participatory experience are key determinates for developing creative tourism. Sightseeing, social contact, self-improvement and escape emerge as primary motivations for participating in creative activities. In addition, tourist perceptions of authenticity in the context of creative tourism encompass objective and existential components. This study proposes to incorporate aspects of participatory experience into creative tourism products.     

Does authenticity exist in cultural theme parks? A case study of Millennium City Park in Henan,China

ABSTRACT

Authenticity has always been a salient concept in tourism studies. Most previous studies focused on cultural heritage sites while much less research was conducted on man-made attractions. Given the importance of authenticity in the tourism industry, this research investigates different authenticity concepts in a unique context: a Chinese cultural theme park. Millennium City Park is a typical cultural theme park in Kaifeng, Henan, China, and was chosen as the case study. This study identifies the perception of authenticity from the perspectives of both park managers and park visitors. It is found that visitors value authentic experience in the experience economy. Authenticity plays an important role in the tourism industry, in which activity-related authenticity is more important to visitors than object-related authenticity in cultural theme parks since visitors prefer more participation and involvement during their visits. It is suggested that park planners emphasize cultural elements in various products in cultural theme parks.     

Co-creation of tourist experiences: a literature review

This paper reviews the literature concerning co-creation of tourism experiences. It analyses the theoretical underpinnings of co-creation and discusses key dimensions of the concept from the tourist's perspective, highlighting the importance of active participation and interaction. The aim is to propose a psychology-focused definition of on-site co-creation tourism experience on which to base a conceptual framework relating important constructs. Opportunities for future empirical research in this area are suggested.     

Alternative Tourism Activities Management in the Argentinean–Chilean Great Lakes Corridor

Tourist and recreational use of natural and protected areas in Argentine–Chilean Great Lakes Tourist Corridor has experienced a remarkable growth during last years. Although total amount of use is still within these areas admission capacity, problems arise derived from intensive use in certain places, as well as visitors management concerns in considered critical areas. In this context, a research project was elaborated, approaching the problem of alternative tourism activites management, and focusing on aspects referred to their management and administration in the area of Binational Corridor. This paper refers to one of the dimensions considered in the project: alternative tourism activites demand in the Corridor. Starting from the classification of sustainable tourism niches done by Eagles (1994), a segmentation matrix was prepared and applied. Such analysis has important research, planning and market implications and is critical to the development of suitable services as well as to the design of appropriate management strategies and techniques for those institutions in charge of tourism planning in wilderness areas. Results are not only valid for those activities mentioned in the area of study, but also for other outdoor activities management in the context of North-Patagonian protected areas.     

A preliminary examination of the relationship between consumer attitude towards space travel and the development of innovative space tourism technology

With increasing global competition in service sectors, innovative technologies have radically changed the tourism industry, and to be successful innovative products/services must have clear, significant points of difference that are related to needs in the market place. Furthermore, changes in consumer perceptions that emanate from an innovation are central to its effective product and service design. Although for most of us space travel is still a faraway dream, it is in fact a future probability that will increasingly attract travellers who seek new vacation experiences, and as a result, sustain academic interest. Thus, in initiating space tourism for the purposes of recreation, leisure and knowledge enhancement, a preliminary estimation of potential global demand characteristics that are specific to consumer innovators for space travel needs to be undertaken prior to promotion of research and development. In this context, this paper investigates both consumer attitudes towards space travel by analysing the components of motivated consumer innovativeness and the interest that potential consumers have in developing space tourism technology innovations within Taiwan. Consumer innovativeness is complex and comprised four innovativeness types, namely, social, functional, hedonic and cognitive. As product/service innovation development has been relatively unexplored in the mature industry of tourism, many business managers would welcome an understanding of which vacation travellers are most likely to be the earliest buyers of such an exciting new product. With data collected from a sample of 354 Taiwanese, this research uses mediated regression to examine the influence of the four types of consumer innovativeness on consumer's attitudes and acceptance of a space tourism technology innovation, and the mediating role perceived novelty plays in the relationship. The findings indicate that only hedonic and social innovativeness are associated with improved consumer attitude and that novelty partially mediates the relationship for those two types of consumer innovativeness. The implications for theory and practice are discussed. Limitations and directions for future research are also addressed.     

Profiling the Heritage Experience in Macao's Historic Center

This paper applies Pine and Gilmore's four realms of experience – Esthetic, Escapism, Entertainment and Education – to investigate Macao's Historic Center in terms of the experience value attached to different heritage sites by tourists, with implications for understanding the experience profile of heritage tourism sites in general. The research is based on a survey of 700 tourists. Dominant experience profiles for the sites, which differ from that of the Historic Center as a whole, are identified and discussed, as are the implications of specific synergies identified between different dimensions of the experience of these heritage sites. Copyright © 2015 John Wiley & Sons, Ltd.     

Exploring the on-site experience of slow tourists from an embodied practice perspective

The rise of slow tourism reflects tourists' high-quality needs under the accelerated pace of contemporary life. However, the on-site slow tourism experience remains underexplored despite its importance to both tourists and destinations. This study aims to explore how on-site experiences are created and identifies the features of the on-site experiences of slow tourism. From the perspective of embodied practice, the study finds that two patterns, slow-moving-and-pausing in the context of the local landscape environment and consuming-and-engaging in the context of local life and culture, account for the slow-tourist-oriented individuals creating their autotelic tourism experiences. Intra-personal and inter-personal experiences are found in the two different patterns that indicate the existential experience is, in essence, the slow tourists' emotional quest. Further, this study argues that slow tourism can be seen as an extension or intensification of daily routine experience.     

Investigating the effects of a shared bike for tourism use on the tourist experience and its consequences

ABSTRACT

As public bike-sharing systems have been widely set up in cities around the world, a shared bike for tourism use can enhance tourists’ experience at destinations and lead to tourists’ post-visit evaluations. Thus, this research explores the attributional effects of the value of using shared bikes (namely, instrumental value and affective value) on tourists’ emotional experience (namely, hedonics and perceived uniqueness) as well as on satisfaction and destination loyalty. We obtain a sample of 302 tourists using shared bikes as transport modes during their visits to examine the proposed relationship model. Results show that both instrumental and affective values of shared bike use positively relate to hedonics and perceived uniqueness experiences. While both hedonics and perceived uniqueness have positive effects on satisfaction, only perceived uniqueness shows a positive effect on destination loyalty. The findings of multi-group analyses indicate that the direct effects of the tourism experience on destination loyalty are significantly positive for the low-motivation group but not for the high-motivation group. Empirical implications and recommendations for future research are also discussed herein.