Skilled maintenance trades under lean manufacturing: Evidence from the car industry

This article explores how skilled maintenance trades have fared under lean automotive manufacturing, a cohort of workers relatively neglected in the literature. Historically, such trades possessed a distinct ‘craft consciousness’ derived from apprenticed-acquired skill, autonomy in job execution, strict job boundaries and relative occupational status and prestige. The article assesses how lean has impacted this craft tradition over time, drawing on a case study of one UK car plant to assess its trajectory across three decades. Four different skilled cohorts—electrical, mechanical, control engineers and die maintenance fitters—are examined to gauge respective trends in skill, autonomy, demarcation and status. While the study finds variation in experiences across different trades, the general trend points to a deterioration in work conditions on all four benchmarks of assessment. The article concludes by inferring implications for the future trajectory of skilled trades considering recent accounts provided in Industry 4.0 narratives.     

External Churning and Internal Flexibility: Evidence on the Functional Flexibility and Core-Periphery Hypotheses

Functionally flexible systems for organizing work may reduce job instability and insecurity by reducing employers' reliance on job cuts or contingent work to respond to changes in their environments. Related arguments hypothesize that contingent work allows firms to adjust labor while "buffering" their core of permanent workers from job instability. We find evidence that internally flexible work systems are associated with reduced involuntary and voluntary turnover in manufacturing but that contingent work and involuntary turnover of the permanent workforce are positively related regardless of sector, in contrast to the prediction of the core-periphery hypothesis.     

Assessing the growth of remote working and its consequences for effort,well‐being and work‐life balance

This article critically assesses the assumption that more and more work is being detached from place and that this is a ‘win‐win’ for both employers and employees. Based on an analysis of official labour market data, it finds that only one‐third of the increase in remote working can be explained by compositional factors such as movement to the knowledge economy, the growth in flexible employment and organisational responses to the changing demographic make‐up of the employed labour force. This suggests that the detachment of work from place is a growing trend. This article also shows that while remote working is associated with higher organisational commitment, job satisfaction and job‐related well‐being, these benefits come at the cost of work intensification and a greater inability to switch off.     

The role of ICTs in the servitisation and degradation of IT professional work

Recently IT work has been subjected to management approaches that apply production methods to service work. Specialised information and communication technologies (ICTs) used by IT professionals have played an important role in this ‘service turn’, but this has not been adequately explored in the literature. Via a qualitative study of IT professionals situated across the servitised IT functions of five UK‐based organisations, this article considers how these ICTs are inscribed with managerial logics that afford control benefits to managers while undermining professional autonomy and job quality. The article makes two main contributions to the literature. Firstly, it sheds light on how ICTs introduced into organisational IT functions support managerial control objectives and impact the job quality of IT professionals. Secondly, it suggests that ICTs may infect the logic of professionalism that takes pride in the quality of the work performance with a dominant managerial logic that places an emphasis on meeting management objectives.     

Why and When Are the Self‐Employed More Satisfied with Their Work?

Analysis confirms that the self-employed are more satisfied with their jobs because their work provides more autonomy, flexibility, and skill utilization and greater job security. These underlying mechanisms have been stable over the last 30 years and are not due simply to personality differences. The self-employed job satisfaction advantage is relatively small or nonexistent among managers and members of the established professions—occupations where organizational workers have relatively high autonomy and skill utilization.     

在京流动劳动力的就业状况调查与分析

利用2006年北京市1‰流动劳动力调查数据,从职业特征厦工资水平、职业培训、职业保障与政府服务等方面对在京流动劳动力的工作特征进行考察,得到的主要结论有：在京流动劳动力从事的大多为建筑业和城市传统服务业,且“工作类型”升级缓慢;作为雇主、雇员、自营劳动者、家庭帮工等四个工作类型的受访者在工资水平、求职方式、职业保障等方面存在较大的差异;流动劳动力进入北京后接受的培训有所增多,工人主动提出培训要求的趋势明显,培训费用职工内部化趋势加强;在京流动劳动力的职业保障令人担忧,政府在为流动劳动力提供公共服务的种类、数量及服务质量方面还有待加强。     

The ABC's of ACB: Unveiling a clear and present danger in the sales force

While anti-citizenship behavior (ACB) is under-researched across all academic domains, sales and marketing researchers have not done any work in the area. This oversight is significant given recent survey data that suggests sales representatives are misbehaving at an alarming rate; 60% of sales managers have caught their reps cheating on expense reports (an example of ACB) and 36% believe such behavior has gotten worse over the past several years. Directed towards the goal of understanding salesperson ACB, this research provides the first conceptual model of ACB in the sales force. The model contends that characteristics of the organization (justice and intra-firm competition) and contextual factors (fit and job stress) directly affect the performance of ACB while individual level factors (locus of control, self-monitoring and introversion) moderate the performance of these behaviors. In addition, this research explains the intra- and inter-organizational consequences of salesperson ACB and suggests several ways by which managers can address this issue.     

Overskilling,Job Insecurity,and Career Mobility

This paper uses longitudinal data from Australia to examine the extent to which overskilling—the extent to which work‐related skills and abilities are utilized in current employment—is a transitory phenomenon. The results suggest that while overskilled workers are much more likely to want to quit their current job, they are also relatively unconfident of finding an improved job match. Furthermore, some of the greater mobility observed among overskilled workers is due to involuntary job separations, and even where job separations are voluntary, the majority of moves do not result in improved skills matches.     

Union Influence on Local Union Leaders' Perceptions of Job Insecurity: An Empirical Test

Although recent studies have demonstrated that union workers value job security, little research exists about what causes these perceptions and how unions might affect them. In this study, a job insecurity measure is developed and analysed using a sample of union members. The results indicate that the relationships between union variables and individual perceptions of insecurity depend on the organizational level at which threats occur (e.g. arbitrary supervision or organizational decline). Furthermore, for higher source-level threats, union members are often sensitive to the wage-employment trade-off in that, if they perceive their union to effectively raise wages, they have higher levels of job insecurity. However, work rules do not appear to have much effect on reducing job insecurity perceptions.     

Why Do Employers Retrain At‐Risk Workers? The Role of Social Capital

Why are some employers willing to retrain workers who are at risk of layoff for new jobs in their organization, whereas others “churn” their workforce through layoffs and outside hiring? The question seems central to understanding why some employers and some jobs are “good,” whereas others are not and, more generally, for understanding employment security. The arguments herein use national probability data to examine this question and find that the retraining option is associated with preserving the social capital among current employees. Employers who make greater use of work systems that rely on social capital are more likely to retrain their workers. Alternative explanations—that retraining is an employee benefit associated with employee‐friendly policies or is part of overall strategy to invest in training—receive no support. These results extend our understanding of the role that social capital can play in organizations. They also suggest that being a “good” employer may have a great deal to do with other choices about systems of work organization.     

The gender pay platform gap during the COVID-19 pandemic and the role of platform gender segregation in Australia

Progress towards pay equity between men and women in the Australian economy stalled during the COVID-19 pandemic, highlighting once again the gendered impact of the pandemic. However, little is known about the impact of the pandemic on the gender pay gap in the platform economy. Drawing on data from an Australian survey of platform workers (n = 947) during the early months of the pandemic (2020), this research investigates how the pandemic impacted the gender pay gap across different platform types—care, delivery and driving, microwork, and marketplace—and the platform economy overall. The findings show that the gendered segregated nature of platform work compounded by the uneven impact of the COVID-19 pandemic on particular types of platform work increased the pay gap between men and women. This research also sought to examine the mechanisms behind the gender pay gap, finding that human capital differences and platform gender segregation largely explain the gender pay gap on platforms in Australia. There was an association between parenthood and earnings, but this is moderated by human capital and platform type, suggesting that differences in earnings amongst parents are explained by these factors. The research finds that the gender gap across the platform economy increased by five percentage points, indicating that the gendered impact of the COVID-19 pandemic also affected the platform economy.     

Privatization, Markets and Industrial Relations in China

Within a context of gradual privatization and rapid marketization in China, this paper draws on detailed research of the perceived impact these have had on the work, status and attitudes of different industrial relations 'actors' within seven enterprises in Guangdong and Shanghai in 1998–9. It will be shown that the main pressure for tightening control over the workplace has come from the development of markets and that privatization has had important but limited catalytic effect in this process. Considerable internal and external constraints restrict the impact of privatization, which stem from China's continued ambivalence towards capitalist market relations.     

Recruiting college students for the salesforce

Recruiting college students is a problem because of their negativism towards selling. To overcome student negativism towards selling as a career, recruiters—in their recruitment messages—could present selling in a favorable light by indicating to students that a sales job can satisfy their vocational needs. The article provides several suggestions for improving sales recruitment programs directed at male and female college students.     

Under Construction: The Continuing Evolution of Job Structures in Call Centers

We study inbound call centers in fourteen businesses, using interview‐based case studies. Contrary to the notion that U.S. businesses are eliminating job security and internal career tracks, these firms still incorporate these features in their job structures, and in many cases businesses that initially dismantled job and career structures ended up rebuilding them. The paper suggests a more nuanced account of changing job structures that incorporates market, institutional, and agency factors.     

Technical Professionals in Cross-functional Teams: Their Quality of Work Life

The idea that R&;D professionals typically spend a considerable amount of their time working as members of teams makes sense. After all, plenty of research indicates that the use of cross-functional teams improves the effectiveness of product development efforts. However, the increasing use of cross-functional teams raises an important question for researchers and R&;D practitioners: Does the use of cross-functional teams improve the quality of work life for technical professionals?Rene Cordero, George F. Farris, and Nancy DiTomaso address this question in study of 1,714 R&;D professionals working on projects. They suggest that being a member of a cross-functional team may be more demanding than working as a member of a functional project group. On the other hand, they expect that working on a cross-functional project team may be more rewarding than working in a functional project group. Their study tests these hypotheses by examining the relationships between measures of the extent to which respondents work on cross-functional teams and five measures each of the participants’ job demands and positive job outcomes.The study identifies positive relationships between working on cross-functional teams and the five positive job outcomes studied: job growth, job security, membership in successful teams, earning money, and job satisfaction. The study finds less consistent and weaker relationships between working on cross-functional teams and the five job demands studied. Specifically, the study identifies positive relationships between working on cross-functional teams and the following job demands: effort, job involvement, and considering a lot of difference of opinion. The results of this study do not find a conclusive relationship between cross-functional team membership and time pressure. And contrary to expectations, the study finds a negative relationship between working on cross-functional teams and job stress.Comparing the responses of participants who work on project teams with those who do not, the results of the study indicate that respondents who work on project teams face greater job demands than positive job outcomes. However, working on cross-functional teams seems to increase positive job outcomes more than job demands. In other words, working on cross-functional teams appears to increase the quality of work life for the technical professionals in this study.     

Satisfaction, Market Wages, & Labor Relations: An Airline Study

We use arguments from economics and industrial relations to help examine aspects of job satisfaction in the context of a changing industrial relations scene. Market comparisons and wage contours provide the strongest predictors of pay satisfaction. Results also suggest that workers in the "B" tier of two-tier wage plans are in fact more satisfied with pay and that overall, workers are more satisfied with less supervision and more control over their work.     

Under Pressure: The Impact of Recession on Employees in Ireland

Ireland is experiencing the worst recession since the foundation of the state, and the effects on the labour market have been dramatic. This article explores the impact of recession for those still in employment by examining work pressure, using two large, nationally representative workplace surveys from 2003 (boom) and 2009 (recession). We find a significant increase in work pressure between 2003 and 2009. Staff reductions and company reorganization are both associated with increased work pressure, as is current job insecurity. Other job changes, like large pay cuts, increases in responsibility and monitoring are also associated with increased work pressure. We argue that negative organizational and job changes in the previous two years play an important role in accounting for the rise in work pressure.     

员工留职意愿研究——职业及工作满意度视角

本文通过实证研究探讨员工留职意愿的影响因素,具体分析了职业满意度、工作满意度及留职意愿之间的关系。研究采用问卷调查方式获得数据并进行分析,结果表明:员工的职业满意度和工作满意度是不同的两个变量,二者之间存在显著的正相关关系。职业满意度及工作满意度均和留职意愿存在显著的正相关关系,工作满意度对留职意愿具有正向预测作用。     

The paradox of strategic controls

This paper reviews the literature on strategic controls. It summarizes the main theoretical arguments that have been put forward for establishing strategic control systems, and contrasts these arguments with evidence that suggests that few companies in fact have a strategic control system in place. The paper then identifies some of the difficulties that may be associated with establishing a strategic control system, points up issues that require further empirical research, and suggests a framework for exploring a contingency theory concerning the sorts of businesses in which strategic control systems would be most and least valuable.     

Cobacabana (control of balance by card-based navigation): A card-based system for job shop control

Existing card-based production control systems such as Kanban are mostly dedicated to repetitive production environments. Cards-based systems for job shop control are lacking, while particularly this industry segment shows a need for simple control systems. This paper aims at filling the gap by presenting a simple card-based system for job shop control, the Cobacabana (control of balance by card-based navigation) system. It is based on the concept of workload control (WLC), which has already proven its value in job shops. Developments towards more robust norms now allow for transforming the WLC concept into a simple card-based system, with loops of cards accompanying orders from release until completion at critical work centers. Cards returning from work centers authorize the planner to release new orders. A card-based display supports the planner with an overview of the shop floor situation, based on non-released cards. An additional loop of cards between sales and planning enables support of the order acceptance and due date promising function. A card-based acceptance display indicates what delivery dates are realistic, considering the current workload situation. Both the scientific roots of the system and practical implementation issues are discussed in this paper.