Assessing academic department efficiency at a public university

The assessment of public universities has gained importance because of the demands from such state government bodies as the executive and the legislature. Public universities are increasingly being asked to account for how efficiently they have used diminishing state financial resources. Administrators thus have the responsibility of ensuring that the university's financial, human, and physical resources are allocated to academic departments in a manner that enhances the institution's efficiency. In this paper, data envelopment analysis (DEA) is proposed for evaluating the efficiency of academic departments at a public university. DEA provides a single measure of efficiency for each academic unit. It also identifies the causes behind the inefficiencies exhibited by poor performing units, as well as the changes that these units need to make in order to improve their efficiencies. Its usefulness as a planning tool is also discussed. Copyright © 2002 John Wiley & Sons, Ltd.     

DEFINING ENVIRONMENTAL PERFORMANCE INDICATORS: AN INTEGRATED FRAMEWORK

Environmental performance indicators are becoming increasingly important at the company level. This is due, in part, to stakeholders demanding environmental improvements and proof that these have been made. The need for an integrated framework for environmental performance indicators is considered; the indicators fall into four categories: the state of the environment; corporate environmental policy; environmental management systems; and the products and processes of the company as evaluated by an ecobalance improvement. The state of the environment evaluates the company's relative contribution to the national and European environmental impact and hence the companies' own impact compared with the reference document Europe's Environment: Statistical Compendium for the Dobris Assessment. Corporate environmental policy is the basis of the framework and 21 key aims are suggested to ensure that comprehensive statements are produced and that all significant environmental initiatives undertaken by the company receive recognition. The environmental management system indicators are divided into qualitative and quantitative economic indicators and quantitative non-economic indicators to evaluate environmental performance. The ecobalance tool is used to evaluate the environmental performance of the company's products and processes.     

Customer green orientation and process innovation alignment: A configuration approach in the global manufacturing industry

Research suggests that manufacturers increasingly innovate processes to meet customer's green requirements; however, little is known about the impact on performance and the contextual conditions, under which they are effective. Grounded on configuration approach, this study develops taxonomies of manufacturing firms based on the degree of customer's green orientation and process innovation. This study argues that performance differences between these clusters, highlight managerial implications for sustainable development. The empirical data used in this study were drawn from Global Manufacturing Research Group (GMRG) survey project (with data collected from 629 manufacturing firms from nine countries). Our results show that customer green innovation taxonomies influence differently on environmental measures, costs, and financial performance. The study proposes three clusters: Process active, Green minimalist, and Green proactive. The main differences between manufacturers are based on the level of investments in joint green improvement initiatives and customer direct investments in green activities. Firms that belong to the Process active cluster, who are first within the industry to deploy new processes and update the latest process development, gained significant improvement in financial measures such as market share and profits. Whereas Green minimalist cluster lagged behind, Green proactive manufacturers aligned in both capabilities to experience higher payoffs in sustainable performance measures and efficiency. The findings provide a step‐by‐step decision‐making process and offer guidance for supply chain managers who have to stretch their needs to align the innovation processes to enhance their sustainable performance.     

Corporate sustainability,ecological modernization and the policy process in the South African automotive industry

In the past decade, the plea for corporate sustainability has gathered momentum and protecting the environment is one aspect for organizations to address if they are to conduct business in a sustainable manner. In this paper, we present the results of a questionnaire survey on the state of corporate sustainability within the South African automotive industry. The survey focused on the meaning and relevance of sustainability to South African automotive companies, and their use of different approaches to implement sustainability in corporate practice. On this score, the paper seeks to analyze and compare the levels of voluntary environmental initiatives between large and small and medium‐sized enterprises within the automotive milieu. Survey results reveal that a majority of automotive companies have sought to improve their environmental performance by integrating environmental considerations into their core activities. Although the majority of these companies have standardized EMSs, our analysis reveals considerable differences between companies' approaches to corporate sustainability. In particular, they varied in the extent to which procedures were formalized and documented behind the corporate rhetoric of a high commitment to sustainability. The paper concludes by prescribing a number of recommendations as to how to engage and promote more widely the South African automobile manufacturing companies in environmental change. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment.     

Accounting for Environmental Effects and Statistical Noise in Data Envelopment Analysis

In this paper we propose a new technique for incorporating environmental effects and statistical noise into a producer performance evaluation based on data envelopment analysis (DEA). The technique involves a three-stage analysis. In the first stage, DEA is applied to outputs and inputs only, to obtain initial measures of producer performance. In the second stage, stochastic frontier analysis (SFA) is used to regress first stage performance measures against a set of environmental variables. This provides, for each input or output (depending on the orientation of the first stage DEA model), a three-way decomposition of the variation in performance into a part attributable to environmental effects, a part attributable to managerial inefficiency, and a part attributable to statistical noise. In the third stage, either inputs or outputs (again depending on the orientation of the first stage DEA model) are adjusted to account for the impact of the environmental effects and the statistical noise uncovered in the second stage, and DEA is used to re-evaluate producer performance. Throughout the analysis emphasis is placed on slacks, rather than on radial efficiency scores, as appropriate measures of producer performance. An application to nursing homes is provided to illustrate the power of the three-stage methodology.     

Business,trade and the environment: An agenda for stability in world trade

Conflicts between trade liberalization, as promoted by the World Trade Organisation, and demands for environmental protection have the potential seriously to disrupt the world's trading system to the point of detriment of, among others, the business community. The paper sets out the essential issues raised in the trade/environment debate, with some case study analysis as to how and why the problems have arisen. One of the principal constraints of freer trade on environmental policy making is fears of impacts on business competitiveness. The paper concludes that, while these fears are often exaggerated, they are justified for some environmentally intensive sectors, and they certainly constrain the introduction of environment policies. The paper makes proposals as to how the rules governing world trade, and their interpretation, could be modified to make domestic environmental policy making easier, and suggests that it is strongly in the interests of international business to see these modifications implemented. © 1998 John Wiley & Sons, Ltd and ERP Environment.     

Sustainability in the Transport and Logistics Sector: Lacking Environmental Measures

Sustainability as part of the development of companies' business strategies is gaining in importance. Due to its impact on the environment, this is particularly essential for companies of the transport and logistics sector. This paper explores several factors that influence the environmental behaviour of transport and logistics companies in Austria. It discusses the importance of the economic impact on environmental management decision in detail and analyses the sector's specific characteristics in terms of environmental behavior. A case‐based approach involving multiple field studies with face‐to‐face expert interviews and secondary data analysis was used to evaluate environmental performance and specific practices. Using selected cases, we will demonstrate how environmental measures contribute to overall business performance and draw general conclusions regarding the transport and logistics sector. Furthermore, suggestions are given as to how the government can further support transport and logistics companies in this regard. Copyright © 2013 John Wiley & Sons, Ltd and ERP Environment.     

Can transnational aluminium producers be ecologically sustainable? A case study of Jamaica's bauxite/alumina industry

The purpose of this paper is to discuss whether the transnational aluminium corporations currently involved in Jamaica's bauxite/alumina industry are promoting an ecologically sustainable industrial development (ESID). ESID is defined as those patterns of industrialisation that enhance economic and social benefits for present and future generations without impairing basic ecological processes. This discussion will be pursued by comparing actual industrial performance against three proposed conditions that this pattern of industrialisation must satisfy if it is to be deemed ecologically sustainable: (1) It must minimise the degradation of the environment, (2) it must make the most efficient use of man-made and natural capital and (3) it must promote equity. These criteria are applied to two major environmental problems related to bauxite mining and storage of hazardous bauxite waste; rehabilitation of mined out bauxite fields and storage of hazardous bauxite residue. My findings indicate that the current activities of Jamaican bauxite/alumina production to a certain extent can be characterised as ecologically sound, insofar as the biosphere is not severely degraded. This is due to several measures initiated both to prevent environmental degradation as well as enhancing a more efficient use of production inputs. To be deemed ecologically sustainable, however, the industrial activity must also in accordance with the proposed criteria, promote equity. Regardless of extensive corporate initiatives beyond regulatory compliance, a significant share of Jamaica's potentially productive lands remains destroyed and/or occupied. Thus, 1 question whether the present pattern of Jamaican bauxite/alumina production can be characterised as ecologically sustainable.     

Green human resource management and the enablers of green organisational culture: Enhancing a firm's environmental performance for sustainable development

Scholars have shown that green human resource management (GHRM) practices enhance a firm's environmental performance. However, existing studies fail to explain how GHRM initiatives can enable a green organisational culture or how such a culture affects the environmental performance and sustainable development of the firm. This paper examines the relationship between GHRM practices, the enablers of green organisational culture, and a firm's environmental performance. We conduct a large‐scale survey of 204 employees at Chinese manufacturing firms. Our findings suggest that proenvironmental HRM practices including hiring, training, appraisal, and incentivisation support the development of the enablers of green organisational culture. We suggest the key enablers of green organisational culture include leadership emphasis, message credibility, peer involvement, and employee empowerment. Our paper contributes to HRM theory in terms of originality and utility of research by explaining that the enablers of green organisational culture positively mediate the relationship between GHRM practices and environmental performance. Managers are provided with a detailed understanding of the GHRM practices needed to enable an organisational culture of environmentally aware employees. Finally, we address potential implications of this work for teaching green organisational culture to future generations of responsible managers.     

Pursuing sustainable development through green entrepreneurship: An institutional perspective

Pursuing sustainable development through green entrepreneurship has been advocated, conceptualized, and empirically examined in the recent environmental management and entrepreneurship literature. However, green entrepreneurs are embedded in institutional environments that may discourage them from embracing sustainable development because of the “paradox of embedded agency.” How can a firm overcome the liability of such an agency issue and escape what has become known as a “green prison”? This study proposes that, because international venturing exposes firms to foreign institutions, it provides them with opportunities for institutional learning. Thus, we examine how international venturing influences green entrepreneurship which, in turn, impacts firm performance. Specifically, based on institutional theory, this study develops a firm-level green entrepreneurship framework with three dimensions: green initiatives (a firm's active adoption of green practices), received government green support (benefits that a firm gains from the government by adapting to governmental incentives, programs, and policies related to green practices), and green political influence (a firm's attempts to influence legislation that enacts laws, rules, and regulations related to green practices). The results obtained by analyzing 152 firms that engage in international venturing activities and 151 firms that do not show that international venturing is positively associated with green initiatives and government green support while these two factors further directly enhance firm performance and mediate the effects of international venturing on performance.     

Leading by Example: A Model of Organizational Citizenship Behavior for the Environment

Organizational citizenship behaviors for the environment (OCBEs), which are based on individual, voluntary and informal initiatives, are increasingly considered as an essential ingredient of corporate greening. Drawing on the emerging literature on this issue, this paper explores the determinants and consequences of managers' OCBEs. A study of 304 managers from the manufacturing sector allowed us to validate a new model of managers' OCBEs based on structural equation modeling. The model shows the role of environmental values and perceived behavioral control (PBC) in the adoption of OCBEs. As expected, the model also shows positive and significant relationships between OCBEs, environmental management practices and performance in this area. The study sheds new light on the impacts of OCBEs and explores the reasons why they can be used to lead by example and to improve environmental performance. Copyright © 2013 John Wiley & Sons, Ltd and ERP Environment     

An insight into the specification of the input-output set for DEA-based bank efficiency measurement

Data envelopment analysis (DEA) has become one of the most widely used instruments for measuring bank efficiency. However, its application encounters many problems, which is evidenced by continuous evolvements in the DEA method so far. Our paper addresses the pitfalls of DEA in the context of measuring bank efficiency, with focus on the specification of performance factors. We aim at examining whether the input-output specification for banks in DEA applications is in consistence with the criteria upon which banks make decisions. Four bank behaviour models which are most popularly employed to determine input and output factors in DEA studies—the intermediation approach, production approach, user cost approach and value added approach—are comprehensively discussed and reviewed. The comparative reflection on the bank behaviour models and the standard DEA models shows that the input-output related pitfalls of a DEA application are associated with its implicitly fixed preference structure, flexible weight determination and limited explanatory power. Due to the pitfalls, the conventional DEA models may fail to capture bank behaviours. In such cases, DEA results can hardly reflect the performance in its true sense, i.e. how banks perform against the goals that they decide to pursue. The findings suggest focusing on (DEA-based) performance measurement from a goal-oriented perspective, i.e. from the point of view of multi criteria decision making.     

Adjusting for cultural differences,a new DEA model applied to a merged bank

The usefulness and application of Data Envelopment Analysis (DEA) efficiency measurements is usually limited by the requirement of consistent operating circumstances. However, in many real world situations this is not the case, so to overcome this problem, this paper reports on a new strategy by inventing a Culturally Adjusted DEA model to benchmark business units that operate under different cultural (business) environments. This is especially useful when these environmental factors are partial causes of inefficiency and can not be simply incorporated into a DEA model as inputs or outputs. A simulation analysis is conducted to examine the effectiveness of the CA-DEA model for controlling these environmental effects. This model is applied to a real life efficiency study of two major financial firms in Canada in 2000, when the two entities started to consolidate and merge their branch networks. Two cultural indices are identified to represent a firm’s unique operating environment, one to capture the nature of a firm’s corporate strategies (Corporate Index), and the other to estimate the effectiveness of a firm’s operational systems (Service Index). The results show that a firm’s corporate culture has a significant influence on its branches’ efficiency and this, we found, is often neglected in such studies. This paper also makes a contribution to the bank merger literature by providing an internal view of the potential benefits that may result from sharing cultural advantages while identifying the true managerial inefficiencies.     

Exclusion and Informality: The Praetorian Politics of Land Management in Cairo,Egypt

Since the late 1970s, Western aid agencies, including the US Agency for International Development (AID) and the World Bank, sought to assist the Egyptian government in planning its capital, Cairo. The aim was to foster an administratively competent Egyptian state able to respond, for example, to informal urbanization of the city's agricultural periphery by channelling the city's growth into planned and serviced desert sites. However, these initiatives were almost entirely unsuccessful. Egyptian officials rejected engagement with the informal urbanization process. The projects became enmeshed in bureaucratic struggles over control of valuable state desert land. This article examines these failed planning exercises, first, in order to assess what they indicate about Egypt's authoritarian dispensation of power, in place since 1952 but challenged in the February 2011 overthrow of President Husni Mubarak. It concludes that project failure is diagnostic of the regime's exclusionary nature and the presence of autonomous centres of power such as the Egyptian military. Secondly, the article looks at how this political order shaped Cairo's largely uncontrolled growth by constraining the Egyptian state's capacity to manage it. Thus, urban planning in Cairo reveals how authoritarian power relations have been inscribed upon Egyptian social space.     

Building Responsible Innovation in International Organizations through Intrapreneurship

Responsible innovation to address grand societal challenges has become the raison d’être of international organizations, such as the United Nations. Although these entities are established to act responsibly, they struggle to innovate. Acknowledging the tensions of this unique context, this study applies an inductive research methodology drawing on eight case studies of intrapreneurial initiatives in socially oriented organizations. The initiatives originated in country offices and scaled either organically (country-by-country) or strategically (via headquarters). This distinguishes two ways how the initiatives mitigate different responsible innovation tensions to foster competence development, structural alignment, and mission stretch. The findings add to the literatures on responsible innovation and intrapreneurship in large, complex organizations by uncovering the boundary conditions of non-profit intrapreneurship, its tensions, and its scaling processes. This study builds theory that intrapreneurial initiatives can foster digital transformation and contribute to the development of an organizational capability for responsible innovation via organizational imprinting.     

Funder's meaning making regarding complex,adaptive projects: Findings from a developmentally oriented feasibility study

Environmental non‐profit organizations need to raise billions of dollars in the coming years to support climate change initiatives. Many of these initiatives are complex in nature and markedly different from traditional environmental projects such as land conservation. These interventions are dependent on sufficient funding, and sufficient funding is dependent upon whether donors understand the problem and the intervention. Understanding the nature of complex problems is related to what developmental theorists call an individual's developmental level. Using a qualitative case study methodology, we conducted interviews with donors from one chapter of a large environmental organization, The Nature Conservancy, to (a) determine how high‐level donors react to capital campaign materials presenting systems‐oriented interventions and (b) test the utility of a developmentally informed feasibility study interview. The findings indicate that a developmental approach to feasibility study interviews is useful. Donors expressed interest about the idea of systemic change but are unclear as to how to measure the success of complex, adaptive initiatives. The developmentally informed interview process deepened the conversations between donors and staff and to provide what many interviewees described as a rare and much‐needed opportunity for reflection. Although the results from a single case study are not generalizable, the study nevertheless makes a theoretical contribution and has practical implications for fundraisers of organizations addressing climate change and, potentially, other complex issues.     

Measuring efficiency in education: The influence of imprecision and variability in data on DEA estimates

Many studies devoted to efficiency performance evaluation in the education sector are based on measures of central tendency at school level as, for example, the average values of students belonging to the same school. Although this is a common and accepted way of summarizing data from the original observations (students), it is not less true that this approach neglects the existing dispersion of data, which may become a serious problem if variability across schools is high. Additionally, imprecision may arise when experts on each evaluated subject select the battery of questions, with different levels of difficulty, which will be the base for the final questionnaires completed by students. This paper uses data from US students and schools participating in PISA (Programme for International Student Assessment) 2015 to illustrate that schools' efficiency measures based on aggregate data and imprecision may reflect an inaccurate picture of their performance if they are compared to measures estimated accounting for broader information provided by all students of the same school. In order to operationalize our approach, we resort to Fuzzy Data Envelopment Analysis. This methodology allows us to deal with the notion of fuzziness in some variables such as the socio-economic status of students or test scores. Our results indicate that the estimated measures of performance obtained with the fuzzy DEA approach are highly correlated with those calculated with traditional DEA models. However, we find some relevant divergences in the identification of efficient units when we account for data dispersion and vagueness.     

Environmental reporting in Italy: current practice and future developments

Over the last few years, state of the art literature has widely acknowledged the importance of environmental reporting to improve a company's ‘green’ image and its relationships with stakeholders. In this respect, many empirical studies have been carried out in Northern Europe to investigate whether and how environmental reporting is growing in quantity and quality. In contrast, there has been almost no debate on the evolution of such practices in countries with a more limited environmental awareness. In the light of these issues, the paper attempts to clarify the relevance and the effectiveness of environmental reporting in Italy. Specifically, it aims to (i) discuss, by means of an empirical investigation, current practices in environmental reporting, (ii) analyse the performance of the published reports and (iii) suggest how environmental reports should change in the future to conform better with the stakeholders' informational requirements. Copyright © 2000 John Wiley & Sons, Ltd and ERP Environment     

How does stakeholder engagement through environmental,social, and governance affect eco-efficiency and profitability efficiency? Zooming into Apple Inc.'s counterparts

As global ecological degradation intensifies, a trade-off has arisen between environmental protection and production efficiency to achieve sustainable development for the environment, society, and the company itself. However, the potential reverse causality relationship between environmental, social, and governance (ESG) and corporate efficiency may lead to confusion. This study estimates the eco-efficiency of Apple Incorporated's value-chain counterparts in the first stage and creates values and profitability in the second stage of efficiency evaluation. Results obtained from the (i) directional distance function in the two-stage data envelopment analysis (DEA), (ii) additive efficiency decomposition two-stage network DEA model, and (iii) network slacks-based measure model are consistent. That is, Apple counterparts manage more efficient eco-efficiency than profitability efficiency, implying that eco-efficiency is their competitive advantage. We thus also run a regression analysis to examine how the ESG ratings of Apple counterparts explain their eco-efficiency and profitability efficiency. Although the overall ESG rating positively explains the efficiencies, we found that the individual governance rating shows no statistically significant effect. The regression results provide insight for practitioners on the importance of investing in the three aspects of a firm's collective conscientiousness for societal and environmental governance. This paper integrates companies' eco-efficiency and profitability efficiency to resolve the conflict between environmental issues and production efficiency. It also analyzes in depth the effects of ESG and its three individual factors on eco-, profitability, and average efficiencies. The diversity of research methods also provides new ideas for future research related to firm efficiency.