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1.
Various empirical studies have evidenced that interaction is a critical process in the development of buyer–seller relationships in business-to-business markets. Research examining the different aspects of interaction processes and the consequences of interaction in business relationships for the development of the businesses involved has tended to black-box the interaction process. Limited attention has been given to how interaction behaviors of individuals arise and the interplay between cognition and behaviors in interaction. At the same time, recent research offers some insights into the use and role of heuristics in contexts analogous to those individual actors face when they interact in business relationships. In this paper we review current research on interaction processes in business relationships as well as on heuristics in the management context and argue that focusing on heuristics used in interaction in business relationships offers valuable insights on how interaction behaviors emerge. In particular, we discuss the notion of heuristics as an “adaptive toolbox,” and how it relates to adaptations in business relationships. We also discuss implications for management and outline a future research agenda.  相似文献   

2.
This editorial introduces the articles in this special issue of Industrial Marketing Management, which presents the best papers from the 23rd Annual IMP Conference, held at Manchester Business School, UK in September 2007. The papers have been selected to represent the interaction, relationship and network perspectives and encompass, value, relationship assets, trust, commitments and the constitution of networks.  相似文献   

3.
This paper describes open research questions related to the competition and market structure of financial exchanges and argues that only a combination of industrial organization and finance can satisfactorily attack these questions. Two examples are discussed to illustrate how the combination of these two approaches can significantly enrich the analysis: the “network externality puzzle”, which refers to the question of why trading for the same security is often split across trading venues, and the impact of the multi-sided character of financial exchanges on pricing and profitability.  相似文献   

4.
《Telecommunications Policy》2007,31(8-9):473-492
This paper examines whether diverse opinions make their way into the communication policy decisions. Specifically, it examines whether academics from distinct disciplines engage one another and whether Federal Communications Commission (FCC) experts rely on a multidisciplinary body of research in making telecommunications-related decisions. After tracing how narrow expertise can lead to shallow policy perspectives, the paper employs a social network analysis of citations to assess the breadth of the media ownership debate. The case of media ownership was considered a worthy choice for analysis because it was so high on the policy agenda. The paper found that the media ownership policy network is extremely hierarchical; it comprises relatively few connected members around which clusters form and the majority of communication takes place. Lacking overlap among subgroups, there is very little interaction across disciplinary boundaries. An analysis of FCC citations demonstrates the impact that the dominant journals have on the FCC decision-making process, with significant implications for FCC decision making in all aspects of telecommunications.  相似文献   

5.
In this article we are dealing with the global, regional and local questions of the business. We raise the following question: is there a relation between network management (networking) and the spatial type of the network. We make a cross analysis of networking and spatial types of the network. The paper builds on the model of networking (Ford et al., 2002; Ford et al., 2003; Håkansson et al., 2009), the network paradoxes (Håkansson and Ford, 2002) and the model of 6 Cs (Ritter & Ford, 2006). We emphasize the strategic importance of the interpretation of network pictures. In order to answer the research question we create a theoretical conceptual frame called the Spatial Networking Matrix. We use the method of explorative expert interview in order to introduce some experiences of company leaders and managers concerning networking and spatiality. We conclude that after further development, the Spatial Networking Matrix can help to analyze networking and spatial types of networks at once, deepen the understanding of the real business world and through all of these, be a useful tool for business practice.  相似文献   

6.
This paper takes an empirical starting point in a claim that Biacore, a pioneering Swedish producer of affinity biosensors, was “in the enviable position of creating its own market” (Abelin, 1997). An in-depth case study traces how Biacore undertook segmentation activities while shaping the market for its new product technology, affinity biosensors. This involved stabilising the modes of exchange with customers, the product and the identity of the company. The efforts of Biacore highlight a constructive dimension of market segmentation that hitherto has received little attention. Rather than a process of describing, deciding and taking action, Biacore engaged in the gradual construction of market segments through an interactive and iterative process involving close collaboration with early users. Simultaneously, the market for the new technology gained shaped. Thus, the paper reports a ‘markets from networks’ story illustrating how the practice of segmenting a market may have consequences for that market.  相似文献   

7.
8.
We present a critique of corporate governance research grounded in agency theory and propose that cross-national comparison of corporate governance should consider how the nature and extent of agency relationships differ across different institutional contexts. Building on prior governance studies grounded in sociology and organizational theory we argue that performance outcomes of boards of directors, ownership concentration, and executive incentives may differ depending on the legal system and institutional characteristics in a specific country. Institutions may also affect the extent of complimentarity/substitution among different firm-level governance practices producing patterned variations in firm-level governance mechanisms. Our discussion suggests that researchers need to develop more holistic, institutionally embedded governance framework to analyze organizational outcomes of various governance practices.  相似文献   

9.
The average cost of a sales call has declined approximately 15% over the past decade, while average salesperson compensation has doubled. These statistics illustrate an important benefit of technology: salespeople are more productive. To better understand the impact technology has played on sales and sales management, this paper examines the impact of sales technology from four perspectives: the salesperson, the field sales manager, the sales executive, and the customer. Noting that the needs and evaluations of technology vary, depending upon the functional position and viewpoint, a research agenda is offered that reflects these various perspectives.  相似文献   

10.
A review of 356 publications addressing internationalisation aspects of the telecommunications services industry (TSI) shows a growing body of contributions, mainly covering research themes like settlement and regulation policy, strategic alliances and incumbents’ reactions to deregulation as well as opening of markets in-depth until recently. Wireline telephony TSI has been the dominant segment in most contributions, while the mobile or broadband Internet segments only featured in more recent work. Segment characteristics like non-uniform barriers to entry, different reasons for alliances and non-uniform levels of internationalisation differentiate these TSI segments pose a number of additional questions concerning telecom firms’ internationalisation strategy and success promising for future research.  相似文献   

11.
Streaming video (SV), such as YouTube, is a new media widely used nowadays. Nevertheless, there is a lack of knowledge about advertising in SV. In view of this, through a search in the rich depository of the Scopus database, this article presents the first integrative literature review about advertising in SV. Searching every article and conference paper related to the topic published until May 04, 2020, 59 studies were found and classified into two main topics: marketing studies (35), mostly focused on evaluating or exploring advertising in SV, and computational studies (24), focusing on the development of systems for the insertion of ads into SV. All knowledge present in these studies was summarized so that readers (both scholars and practitioners) could have easy access to the main contributions and information present in each study. Moreover, future research directions in six main themes are presented through a research agenda.  相似文献   

12.
In this overview of office information systems (OIS), the author describes OIS technology, gives a prognosis for increasingly sophisticated levels of application, discusses the forces that drive the OIS industry, and finally identifies issues needing public policy attention. As well as providing a comprehensive review, he conceives several innovative applications for OIS and attempts to structure the broad range of possibilities into useful categories.  相似文献   

13.
This paper discusses the potential implications of a risk society on identities due to alterations in work practices. The promise of 'flexibility' via at-home telework entails a renegotiation of the home–work boundary. This brings into play the gendered identities and roles attached to these different spheres of life. After deconstructing promises made on behalf of telework, we construct an alternative research agenda engaging with writings on changing work identities in the risk society where traditional sureties are called into question.  相似文献   

14.
This paper reviews literature that examines the design, implementation and use of Enterprise Resource Planning systems (ERPs). It finds that most of this literature is managerialist in orientation, and concerned with the impact of ERPs in terms of efficiency, effectiveness and business performance. The paper seeks to provide an alternative research agenda, one that emphasises work- and organisation-based approaches to the study of the implementation and use of ERPs.  相似文献   

15.
The Workload Control (WLC) concept is one of few Production Planning and Control (PPC) solutions appropriate for Make-To-Order (MTO) companies yet its successful implementation is an enduring challenge. Most implementations reported are in large organisations yet it has been argued that WLC is particularly suitable for Small and Medium sized Enterprises (SMEs) with limited financial resources. Moreover, previous studies do not adequately describe the process through which implementation success was achieved. In this paper, data collected through semi-structured face-to-face interviews with key personnel from 41 companies is presented in order to build up a body of evidence on the characteristics of MTO SMEs that affect WLC implementation. The data paints a complex picture of MTO production and suggests that research is likely to be required to move theory closer to practice and organisational change to move practice closer to theory. The former is recommended where processes perform well or appear difficult to change; the latter is recommended where fundamental WLC principles are involved. Two outputs emerge from the study: (1) a research agenda for refining the WLC concept to improve alignment between theory and practice, covering the customer enquiry, order entry, design and engineering and order release stages; and (2) an implementation strategy, including elements of organisational change and covering pre-implementation, implementation and post-implementation stages. The characteristics of MTO SMEs identified should be used in future research to develop more realistic simulations for testing conceptual refinements while field research should apply and extend the implementation strategy presented in order to develop a more detailed roadmap for successful WLC implementation in practice.  相似文献   

16.
The IMP Group established itself as a loose, informal and eclectic and research group spread across Europe initially that wished to be independent and had little respect for professors. They wanted funding but not to be pursued for progress reports. They wished to challenge all basic assumptions long taken for granted and sought to test them empirically. In this respect, they were eccentric but also effective. Yet some of the priorities with which they started, have, over time, fallen somewhat by the wayside such as the work on internationalisation. Interaction, networks and adaptation continue to receive attention but less is paid to internationalisation and yet this together with the notion of repeated transactions to be viewed now as relationships and the practice of investing in customers formed part of the ground breaking five country study which made the IMP brand first known. The explanatory power of this IMP interaction model and its use of case studies was new and exciting and led to academic and practitioner reflection on what was actually taking place within end use sectors, which constituted yet another IMP contribution to knowledge. Overall, IMP has been concerned with the longer term perspective not the issues that needed quick solutions but the strategic issues in this real dynamic world in which we live, where change is ever present. IMP has established a tradition of challenging, investigating, sharing and discussing findings and it places a priority on its doctoral consortium as a means of ensuring that these streams of consciousness will remain before us all for years to come.  相似文献   

17.
We examine the effect of a threat of entry on experimentation about demand by an incumbent monopolist when there is a fixed cost of entry. We show that experimentation may itself be used as a tool for entry deterrence and derive conditions under which experimentation reduces the probability of entry. These conditions depend on the entry rule which in turn depends on entry costs. We show that if experimentation does not deter entry, the monopolist incumbent experiments less. We also characterize experimentation and entry in the linear-uniform example, and show that cost of entry and experimentation do not have a monotonic relationship.  相似文献   

18.
Leader characteristics influence leadership styles, which cascade down through the management to the entire firm, affecting organizational and strategic outcomes. Asia’s unique socio-cultural contexts and philosophies breed indigenous leadership styles in the region, yet context-specific research on leader characteristics and leadership styles in Asia has been sparse. Our review answers the call to identify the distinct Asian context that has distinguished the leadership research in Asia from that of other regions. We identify power distance orientation and collectivist culture as the two of the most prominent contextual factors to consider in examining the role of leadership in Asia. Through this review, we aim to further our understanding of the current state of extant literature on leader characteristics and leadership styles and to suggest new avenues for scholars in Asia to advance existing theories of leadership research in the arena of organizational behavior and strategy.  相似文献   

19.
This paper reviews extant research on technological catch-up of East Asian firms, which has recently emerged as an important issue. We review 76 articles on technological catch-up in the East Asian context published in 17 journals over 23 years (1995–2017), covering the academic disciplines of strategic management, international business, entrepreneurship, technology and innovation management, and economics. Based on a systematic analysis of this literature, we develop an overarching framework to this topic. We then identify the major gaps in the literature and suggest areas for future research on technological catch-up of Asian firms.  相似文献   

20.
This paper describes the impact of external environmental forces on cartel networks. Using a case research approach, this report examines two leading business networks within one industry, over time. The results suggest that (a) bargaining power of intermediaries increases with the advent of new and powerful actors, (b) process activities that cartels previously controlled are being outsourced to new actors sometimes based in developing countries, (c) other actors are acquiring resources once dominated by a cartel, (d) external forces triggered by the illegal diamond trade, such as international regulatory constraints, no longer favour cartels like De Beers, and (e) over time, these and additional environment factors are forcing actors like De Beers who perform rigid process activities to become more flexible. For example, forces are moving cartels which relied previously on hand-picked intermediaries in highly controlled networks to market their products to adopt a flexible market-focused expansion of operations in retail contexts.  相似文献   

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