Influence of On-Site Choices on Recreation Demand

Eleven conceptual models that illustrate the relationship between ethnicity/race and recreation are examined. From Lindsay and Ogle (1972) to Floyd, Gramman, and Saenz (1993), the reader is taken through the array of theoretical models that have been used to determine recreation participation by ethnic/racial groups in America. A new conceptual model is created that incorporates elements from each of the previous 11 models. This new model is termed the Ethnicity and Public Recreation Participation Model (EPRP Model) © . The EPRP Model is introduced as a viable theoretical framework for studying and measuring the relationship between ethnic/racial factors and recreation participation.     

Application of carrying capacity management in Vietnamese national parks

Implementing carrying capacity is a prerequisite for national parks (NPs) striving to meet the three mandates of park management, namely, recreational use, conservation, and economic value. This study attempts to investigate the application of carrying capacity management in Vietnam’s park system and to assess its application for further development of the concept. Findings show that there are three different approaches to the implementation of carrying capacity in Vietnamese parks, including (1) a laissez-faire approach, (2) a relaxed approach, and (3) a strict approach. It is suggested that economic consideration is one of the major constraints to the implementation in developing countries such as Vietnam. This study not only contributes to the literature on capacity management in NPs, especially in the context of developing countries, but its findings are also valuable for park authorities to achieve the triple mandates of park management.     

The impact of cultural orientation on perceived fairness over demand-based pricing

Revenue management practices are now being implemented by hotel firms on a global scale. This requires a finer understanding of how different cultures will relate to perceived unfairness that stems from the inequities inherent in demand-based pricing. In this context, individualism and collectivism as cultural constructs have been used extensively in cross-cultural research. These constructs are manifested with vertical and horizontal orientations that distinguish social patterns based on the acceptance of a hierarchy or conversely the preference over equality. The purpose of this study was to examine the relationships between vertical and horizontal orientations of individualism and collectivism with perceived price fairness over demand-based pricing. Findings indicate that vertical individualism has a significantly positive relationship with perceived price fairness. This can be attributed to the inherent acceptance of inequality in this cultural dimension combined with the emphasis of the individual over the collective unit. Marketing implications for lodging managers are discussed.     

Let your algorithm shine: The impact of algorithmic cues on consumer perceptions of price discrimination

How can hospitality and tourism firms reduce consumers’ perceptions of unfairness regarding their price discrimination practices? We propose that pricing algorithms, as advanced revenue management tools, can play a role. We demonstrated the effects of an algorithmic cue through a tweet analysis and four experiments. We found that informing consumers that the offered price is determined by algorithms mitigated their negative responses in the disadvantaged price discrimination context. Also, such algorithmic cue effects only occur when the algorithm is less anthropomorphic (vs. highly anthropomorphic or human). The positive impact of an algorithmic cue was identified not only when customers directly experienced disadvantaged price discrimination but also when they obtained the information from different channels. The results suggest hospitality and tourism firms that have implemented pricing algorithms in their revenue management can benefit from disclosing an algorithmic cue to customers.     

俄罗斯国家公园建设与管理体系及其对中国的启示

本文回顾了俄罗斯国家公园的发展历史,在重点分析俄罗斯国家公园的管理体系和经验的基础上,探讨其对中国国家公园建设与管理的启示意义。研究发现：（1）俄罗斯国家公园的建设与发展和俄罗斯自然保护区的发展历史密切关联,俄罗斯国家公园的建设与管理大致分为5个阶段;（2）俄罗斯国家公园经过近40年的发展,在法律体系、管理战略、空间管制和社区发展等方面积累了较为丰富的实践经验;（3）建议中国借鉴俄罗斯国家公园管理经验,尽快制定《国家公园法》,实施国家公园管理战略,严格空间管控,完善社区协同发展机制等。     

适应性管理视角的国外国家公园野生动物保护与游憩利用案例研究

野生动物旅游是国家公园践行公共性和福祉性功能的重要体现,对野生动物保护管理要允许野生动物资源的可持续利用,自然保护与可持续发展并重。适应性管理是国家公园管理的重要方法,可以缓解野生动物保护与游憩利用的矛盾。本研究引入国外适应性管理理论,从管理模式、利益相关者、监测评估、功能分区等方面对非洲克鲁格国家公园、美洲班夫国家公园和澳洲卡卡杜国家公园3个案例地深入分析,得出国家公园野生动物适应性管理的主要经验：（1）建立连接社会的可持续国家公园系统;（2）构建利益相关者协调机制,促进参与和共同管理;（3）建立动态监测评估体系,加强野生动物研究;（4）科学评估生态状况,实行公园动态分区管理。研究结果可为中国国家公园野生动物保护和游憩利用提供参考。     

Revenue management forecasting: The resiliency of advanced booking methods given dynamic booking windows

Forecasting is the initial component of the hospitality revenue management (RM) cycle. The accuracy of the forecast is critical for RM systems to make appropriate recommendations to optimize revenue. Over recent years the industry has cited shifting booking windows due to a variety of macro (e.g., technology and economy) and micro (e.g., promotion) factors. These shifts pose challenges for RM forecasting algorithms particularly in the domain of pick-up based techniques. In this paper, we review the literature on hotel RM forecasting, particularly with respect to popular techniques used in practice. We then introduce a neural network approach to the advance booking environment to address issues related to booking window shifts. The models are estimated and tested for accuracy, and then re-tested years later after the booking window has shifted. The results are synthesized with discussion as to which models are more suitable for forecasting in dynamic booking windows.     

Hotel revenue management and the Internet: The effect of price presentation strategies on customers’ willingness to book

A decision that is intrinsic to the application of hotel best available rate (BAR) pricing is how to present the BARs for individual nights within a multiple-night stay to prospective hotel guests. We discuss two alternative price presentation strategies, a blended and a nonblended rate approach, and examine their effect on customers’ willingness to pay in the context of Internet-based reservation requests. Study findings indicate that a nonblended rate presentation approach generates higher willingness to book ratings than a blended rate presentation approach. Furthermore, when it comes to nonblended rates, familiarity with BAR pricing moderates the effect of rate sequence on customers’ willingness to book.     

The indirect impact of casual dining on low-end gaming in destination and local casinos

The role of casino amenities is an important issue for casino operators and developers seeking to maximize gaming revenues, space utilization, and return-on-investment. The indirect impact of casual restaurant covers on low-denomination slot volume and cash table drop was investigated using daily data from two casinos. One casino primarily served local repeat customers while the other catered to a drive-in tourist business. Using estimates from time-series regression analysis, restaurant covers were significantly related to gaming volumes. The impact of dining volume on low-end slot play was especially strong in the local market casino, resulting in a substantial financial contribution.     

The impact of tourism on cultural patrimony a Costa Rican example

Development of tourism in tropical areas is having a distinct impact on the preservation of cultural resources, particularly when developments are on the coasts, and where lack of monumental architecture does not make it visually obvious that cultural heritage is present. The impact is primary, in that sites are levelled, covered over, or otherwise destroyed; and secondary in that roads to new areas encourage auxiliary population concentrations or open new areas to exploitation by professional pot-hunters. Cooperation between museums and universities who seek to preserve and study these cultural remains, and those who are stimulating the development is often poorly established because of lack of precedence for cultural resource management programs in developing countries. Discussed are the problems of primary and secondary impact based on an example from Pacific coastal Costa Rica     

The impact of employee-oriented CSR on quality of life: Evidence from the hospitality industry

This paper builds on recent corporate social responsibility (CSR) literature and on stakeholder theory. Our aim is to analyze the direct and indirect effects of employee-oriented CSR on hotel workers' quality of life (QoL). Based on survey collected from a sample of hotel employees in the Canary Islands (Spain), relationships were empirically examined through partial least square structural equation modeling (PLS-SEM). This study confirms that workers' perceptions of employee-oriented CSR positively and directly enhance their QoL. We found indirect positive effects through several mediators. Our results highlight the key role of working conditions, task significance, turnover intentions, and intrinsic quality on the relationship between employee-oriented CSR and QoL. Moreover, hotel service quality level is an antecedent of employee-oriented CSR. These findings advance the literature on CSR and reveal important managerial implications, especially in a post-pandemic scenario in which workers’ overall QoL is essential to ensure no one is left behind.     

The impact of a new online channel: An empirical study

This paper investigates the impact of adding a direct online channel on a firm and its intermediaries. We develop a set of testable hypotheses and then empirically test them on a longitudinal transaction dataset from the hospitality industry. Our results show that the introduction of a direct online channel significantly reduces the price premium charged by intermediaries, and the impact varies across consumer segments and product markets. More interestingly, we find that, after the adoption of a direct online channel: (1) the intermediaries are not necessarily worse off; (2) price dispersion increases for products sold through both intermediaries and direct channels; and (3) the price dispersion increase is higher for products sold by intermediaries.     

The impact of terrorism on European tourism

This paper estimates the influence of terrorist attacks on European tourism through the short-term post hoc response of the airline industry and passengers. We use a seasonally-adjusted ARMA-GARCH methodology on unique datasets that examine changes in tourism as measured by ASKs, seats filled and changes in both fares and revenues. Traffic flows are found to fall despite significant fare reductions; however, this response varies substantially based on the flight origin and ticket-type purchased. We found that business travel slows substantially due to duty of care legislation for corporate transport. While we found evidence indicating substantial airline fare reductions, in the majority of investigated cases this response was unable to mitigate substantial reductions in passenger demand and flows across varying ticket types.     

Estimating the impact of entertainment on the restaurant revenues of a Las Vegas hotel casino: An exploratory study

Considering the growing presence of non-gaming amenities in a mature casino market such as the Las Vegas Strip, this study examined the indirect contribution of showroom entertainment to casino-operated restaurant business volumes. Using the internal data of a Las Vegas hotel casino, this research found a statistically significant and positive relationship between daily showroom headcounts and food and beverage revenues. For each additional show attendee, daily food and beverage revenue increased $6.96. This finding suggests that casino executives should consider leveraging show traffic with additional revenue-enhancing venues such as restaurants.     

Examining the indirect impact of showroom entertainment on hourly slot gaming volume: The case of a Las Vegas hotel-casino

With the advent of the destination casino resort featuring multifaceted entertainment and convention venues in the gaming industry, researchers have attempted to estimate the indirect gaming contributions of non-gaming casino amenities such as showroom entertainment and restaurants. The daily data of aggregate gaming volumes analyzed in previous gaming research, however, do not allow exploring transient gaming volumes associated with casino amenities during a much narrower range of time periods (i.e., hourly). The current investigation addressed this limitation by examining the relationship between showroom headcount and hourly slot gaming volume for the time period that fell adjacent to the show's start and end times. Based on the time-series regression analysis of daily data from a Las Vegas Strip hotel-casino, the current study found a positive and statistically significant effect of showroom headcounts on hourly slot volume at 6 p.m., 9 p.m. and 10 p.m. The estimated incremental slot revenue per paid showroom attendee, however, was financially immaterial. Considering major investments in showroom entertainment at many casinos, the current study will help casino operators evaluate the showroom's return-on-investment.     

Vicious advice: Analyzing the impact of TripAdvisor on the quality of restaurants as part of the cultural heritage of Venice

Venice is one of the most popular tourist destinations in the world. In Venice, as in other middle-sized heritage European cities, strong tourism pressure is trapping the city in a vicious circle that is eroding the quality of its tourism attractions. This development is related to the growing numbers of excursionists who lack the time to make informed decisions about the quality of goods. Consequently, suppliers reduce the quality of their offerings and instead focus on market share. Consumer-generated media (CGM) may help resist this development by providing excursionists with aggregated, up-to-date information on the quality of tourism offerings as perceived by customers. In this paper, we investigate the efficiency of TripAdvisor in helping tourists to make informed decisions and in increasing the popularity of restaurants offering a higher expected quality. Our findings suggest that, although TripAdvisor's algorithm is designed to reward quality, it does not adequately meet these goals.     

The impact of CSR satisfaction on destination loyalty: a study of MICE travelers in Thailand

The objectives of this research are firstly, to study the characteristics of CSR activities conducted for international business groups. Secondly, to analyze the factors that impact business travelers’ satisfaction with CSR activities, and thirdly, to analyze the influence of satisfaction with CSR activities on destination attachment and destination loyalty. A questionnaire survey was conducted with 127 business participants from three corporate meetings and one convention group. The results reveal the characteristics of CSR activities of corporate meetings and conventions in Thailand. Business travelers’ satisfaction with CSR activities is influenced by their personal altruistic attitudes and the efficacy of local service providers. Satisfaction with CSR activities has a direct impact on destination attachment and an indirect impact on destination loyalty. CSR activities could be used as tools to influence the revisit intention of corporate meeting and convention participants. A CSR activity during a business trip is a novel concept that can be utilized by destination management companies as well as national tourism organizations to develop satisfying tourism products.     

The impact of mega-sport events on tourist arrivals

While a mega-sport event is scheduled at least once every year somewhere in the world, these events are rare occurrences for the host cities and countries. The benefits of such events seem lucrative; the very fact that many countries bid to host these events suggests that the benefits – be they tangible or intangible – more often than not outweigh the costs. Using a standard gravity model of bilateral tourism flows between 200 countries from 1995 to 2006, this paper measures a very direct benefit of such mega-events: the increase in tourist arrivals to the host country. In general, the results suggest that mega-sport events promote tourism but the gain varies depending on the type of mega-event, the participating countries and whether the event is held during the peak season or off-season.     

The impact of technology on the hotel industry

This article discusses applications of technology to the hospitality environment. Front office information processing systems such as reservations, guest accounting and room management systems are discussed, as well as their impact on the efficiency of operations. Effects of developments in telecommunications and, more recently, teleconferencing on the lodging (hotel) industry are discussed. Technology benefits, such as energy management and the safety and security of guests and their property, are discussed. This article also clarifies the issues that must be considered in the application of new technology and examines future trends.     

The impact of living a calling on job outcomes

This study examined the relationship between living a calling, perceived insider status, psychological empowerment, and psychological well-being among hospitality employees. Additionally, this study explored the moderating role of organizational hierarchy (i.e., line-level employees, managers, directors). Results demonstrated that living a calling and perceived insider status were important for all employees but most meaningful for line-level employees, while the influence of living a calling on psychological empowerment was most important for managers or at the director level and above. The findings contribute to the callings and psychological well-being research by explaining how meaning through work impacts and is influenced by perceptions of informal and formal roles. Additionally, the study extends the understanding of these relationships through role theory. Managerial implications for promoting positive organizational outcomes are presented.