Attitudes towards computer technology: comparison of retail buyers and apparel manufacturers in the U.S.A.

Apparel retailers and manufacturers are incorporating advanced technologies such as CAD/CAM systems and electronic data interchange into their businesses. Attitudes held by key personnel toward these new technologies can enhance or hinder implementation. This study was designed to investigate and compare the attitudes of manufacturers and buyers towards computer technology. Fifteen Likert-type attitude statements were developed by the researchers. A pilot test of the instrument resulted in minor changes. A total of 105 usable questionnaires were returned: 57 from manufacturers and 48 from retail buyers. t-test results indicated that buyers' and manufacturers' attitudes differed significantly on five of the 15 attitude statements. A discriminant analysis showed that the same five statements significantly discriminated buyers from manufacturers. Manufacturers' responses were more positive than buyers' on four of these statements. Overall, the results indicated that apparel manufacturers and retail buyers held favourable attitudes towards computer technology.     

Purchasing environmentally sustainable apparel: The attitudes and intentions of female Kuwaiti consumers

The purpose of this study is to examine relationships among knowledge, environmental concern, attitudes about environmentally sustainable apparel (ESA) and ESA purchasing behaviours of Kuwaiti women. This was accomplished by surveying 236 participants using four preexisting scales, measuring knowledge about the impact of manufacturing apparel and textile products on the environment, levels of concern about environmental degradation, feelings about clothing that is environmentally sustainable and ESA purchase intentions. Data analysis determined several findings. First, female Kuwaiti nationals showed a low level of knowledge about the environmental impacts of the apparel and textile industry. The participants also held neutral attitudes of environmental concern and neutral attitudes towards ESA. Finally, despite their knowledge and attitudes, the participants did have positive intentions to purchase ESA in the future. To produce, market and sell ESA effectively in Kuwait, the conclusions from this study are important for manufacturers and retailers of ESA products. Kuwait provides a large market for apparel goods and this study is a contribution to a better understanding of consumers and ESA in that market.     

Implementation of technology and relationships to supply chain performance: apparel manufacturers' perspectives

Apparel manufacturers operate within a distribution channel with suppliers, retailers and consumers. In a competitive market, apparel manufacturers, in transactions with retailers, must make changes. These changes have potential to affect the supply chain and consequently to add or reduce value of products for the retailer. This study investigated changes in products and services associated with implementation of new technologies. A two-stage design used both a qualitative study and a quantitative study. The qualitative study with 10 industry personnel was used to develop the change variable. The quantitative study had US apparel manufacturers (n = 105) respond to a mailed survey about changes their firms had experienced. Findings indicated that implementation of Quick Response (QR) technologies when moderated by the demographics of fashion level, seasonality, and price point of the product did correspond with changes in product offerings and customer services.     

Problems and Opportunities in the Textile and Apparel Industry:

Korean and U.S. textile and apparel manufacturers were surveyed to determine what were their perceptions of major industry problems and opportunities in their respective countries. Findings suggest that Korean manufacturers differed significantly from U.S. manufacturers in their perceptions of technology, government policies, and trends in industry concentration as major problems confronting their industry. The two groups also differed on their perceptions of product quality, production and efficiency, flexibility in production, and product lines as posing major opportunities for the future. These results are discussed in light of the changing situation within the international market for textile and apparel products.     

Consumer attitude toward US versus domestic apparel in Taiwan

This study investigates whether or not consumer attitudes toward domestic‐ vs. US‐made apparel differ among consumers in Taiwan. Variables to be examined include (1) apparel attributes; (2) self‐concept; and (3) demographics. The Fishbein attitude model was used to measure consumer attitudes. The mall‐intercept method was used to collect most data in four major cities of Taiwan. A total of 485 Taiwanese consumers completed and returned useable questionnaires. Results indicated that consumer attitudes toward Taiwan vs. US‐made apparel differed significantly among consumers in Taiwan. Consumers had an overall more positive attitude towards US‐made apparel compared with Taiwan‐made apparel with regards to care instruction label, colour, quality, apparel fibre content, fashionableness, attractiveness, brand name, and comfort apparel attributes. For self‐concept variables only modest/vain and thrifty/indulgent had a significant difference between consumers who preferred US‐ over Taiwan‐made apparel. Demographic factors of age, gender, education, residence area, travelled abroad and country‐of‐origin preference had a significant relationship with consumer attitudes toward apparel. This study is aimed at understanding Taiwanese consumers’ attitudes toward foreign‐made apparel. Overall, Taiwanese consumers preferred US‐made apparel; however, the apparel attribute of size range needed improvement to increase customers’ satisfaction.     

Does attitude predict purchase behaviour of apparel products?

During the 1980s the world market in textile and apparel products has become increasingly internationalized. Retailers in Western Europe and North America import goods from around the world, often at the expense of domestic manufacturers. In an effort to encourage consumers to buy locally manufactured products, associations in several countries have tried to change consumer attitudes toward domestically produced textiles and apparel. The goal of this study was to assess the relationship between consumer attitude and consumer behaviour in an apparel purchase. Intercept surveys were conducted with 3,766 consumers in nine locations in the eastern U.S.A. Consumers were questioned about their attitudes toward domestic versus imported clothing and their awareness of the country of origin of their purchase. Reasons for purchase and demographic information were also collected. Some differences between variables were found related to sex, age and geographic location. While it was evident that a large proportion of the consumers sampled said they cared whether the clothing they purchased was domestically produced or imported, a far smaller proportion was aware of the country of origin of the garment just purchased. Therefore, a consistent link between consumers' professed attitudes and their buying behaviour could not be established. Summary and conclusions The consistency of consumer attitudes with consumer behaviour was assessed for a sample of U.S.A. apparel purchasers. Respondents in the eastern U.S.A. were asked about their awareness of and concern with their garment's place of production. Although some differences were found related to sex, age and geographic location, the lack of consistency between attitudes and behaviour was a common phenomenon. Of the total sample, only 20% professed both concern and awareness of their garment's country of origin. In contrast, 60% knew of the ‘Crafted with Pride’ campaign, 44% expressed concern for place of production, and 28% said they knew where the garment just acquired had been manufactured. These relatively low percentages may be due in part to the demographics of the consumers surveyed. This study included a high proportion of females, young and middle-age shoppers. This sample composition is consistent with other research citing these groups as the most frequent apparel purchasers. The results of this study indicate that the oldest age groups and male shoppers are most likely to be aware and concerned. This suggests that those wanting to change attitudes and/or behaviour need to target the groups most likely to be spending on apparel, females, young and middle-age groups. These consumers appear to be the least motivated by patriotic appeals or to base purchase decisions on cues such as country of origin. People from the south, who were more likely to be directly affected by the textile industry, generally were more aware, expressed a higher level of concern, and were more likely to know of the ‘Crafted with Pride’ campaign. Since the south has not been selectively targeted by the ‘Crafted with Pride’ Council, it is very possible that the demographics and personal link of southerners to the apparel and textile industries may be more influential than the Council's media campaign. While it is true that concern, awareness, and knowledge of the campaign are highly correlated, what has not been determined is the causal relationship between these three variables. Does knowledge of the campaign cause one to care more and therefore be more likely to be aware? Or does caring make consumers more susceptible to patriotic appeals and more likely to say they are aware when they really may not be? It has been determined that people who are aware are more likely to care and know of the campaign; it has not been determined that people with knowledge of the campaign will be more aware and therefore guided in their purchase decisions. The intense media campaign by the ‘Crafted with Pride’ Council suggests that the level of concern for domestic clothing production may be influenced by the level of marketing effort. However, the Council's expected behavioural effect of raising the number of potential clothing buyers who actively seek out and purchase American-made apparel was not displayed by respondents in this study. Since it is consumers who ultimately make the final purchase decision, industry representatives and legislators should examine more closely the link between attitudes and action before making production and public policy decisions that will have significant economic effects on all parties concerned.     

Advertisement policy for dual-channel within emissions-controlled flexible production system

Nowadays, industrial firms are very much careful to build a green environment by reducing carbon emissions. The government imposes some rules and regulations to provide a better eco-friendly environment. In this study, the cap-and-trade mechanism has been considered in a production model to control the carbon emissions rate. The manufacturers invest in advanced green technology to reduce per unit emissions. As online and offline selling is crucial to any industry for increasing customer demand, the manufacturers sell their products by dual-channel and advertise their products by online channel to make more popular of their products. Keeping these in mind, a sustainable flexible production model with single-type substitutable product production is considered here by imposing a cap-and-tax policy, investing in green technology, and advertising for products. This model is divided into two cases: with and without investment in green technology. The demand of each manufacturer depends upon an online selling price, an offline selling price, and an online advertisement of the product. A classical optimization technique helps to get the optimum strategies for the online selling price, offline selling price, advertisement investment, green technology, cycle time, and production rate. From the numerical study, it is proved that the industry gets 6.97% more profit in the case of green technology investment and the proposed study gives 5.74% more profit than the traditional production system. Sensitivity analysis and managerial insights are performed.     

Effect of knowledge on decision making in the context of organic cotton clothing

This research was designed to study whether consumer knowledge on organic cotton and relevant issues influences attitude toward and price acceptance of organic cotton clothing. The effect of consumer knowledge was also studied on the way consumers use product label information in purchasing organic cotton clothing. An online survey was developed to measure the variables including experimental choice‐based conjoint models for mandatory and auxiliary label specifications. Four hundred ninety‐eight people completed the survey. The results indicated that moderately and highly knowledgeable participants were more willing to buy organic cotton clothing at higher price points and they had more positive attitudes toward organic cotton clothing than low knowledgeable participants. The results suggest that differentially knowledgeable consumers may attend to different types of information provided on product labels to evaluate organic cotton apparel products. Providing product‐related information on product labels is essential; however, providing additional information on the benefits of using organic cotton and socially responsible business practices may improve consumers’ knowledge and acceptability of organic cotton apparel products.     

The impact of vendor incentives on Quick Response

Quick Response (QR) is an important business strategy that was initiated in the mid 1980s to deal with competition, slow growth, and reduced margins in the apparel industry. The purpose of this paper was to explore QR strategies focusing on the development of vendor partnerships. A vendor partnership model of QR implementation and channel relationships was developed using an exploratory sample of US retail firms. The model was tested using correlation analysis. Major findings indicated that these firms gave vendors incentives to adopt QR and that firms having more advanced QR programmes perceived fewer problems than those with less advanced programmes. A partial relationship was found between QR and improved financial performance. Finally, the length of time firms had been practicing QR did not guarantee a more advanced QR programme.     

基于D2S模式谈服装制造业信息化经营模式的创新

中国服装制造业经过二十多年的高速发展,在世界上赢得了"中国制造"的美名,但由于我国服装制造企业身存在诸多历史沉积问题,造成了发展中的许多障碍。特别是在当前全球高速发展的基于互联网的电子商务、信息化经模式,对传统的经营模式形成新的挑战和强大的冲击,如何进行经营模式的创新是摆在中国服装制造业面前的紧迫问题本文通过对联泰控股(香港)有限公司从设计到商铺(Design to Store,简称D2S)的供应链管理模式进行分析研究,尝试出新的创新思路。     

Green apparel buying behaviour: A study on Indian youth

Changes in demographics and availability of global clothing brands have brought several changes in Indian apparel industry. Green or organic clothing brands are becoming popular among Indians and likely to contribute to the revenues of apparel sector. Global and national apparel manufacturers have introduced organic clothing lines to cater to ecological conscious consumers. The purpose of this research was to examine the effect of consumer susceptibility to interpersonal influence (CSII), past green behaviour, green peer influence and green apparel knowledge on Indian youth's green apparel buying behaviour. A mix of convenience and random sampling was used for data collection. The sample (n = 981) comprised of youth of age group 18–24 years. Structural equation modelling was used to test the hypothesized relationships. Findings suggest that past green behaviour influenced green apparel buying behaviour. Green peer influence and green apparel knowledge had no impact on green apparel buying behaviour. Moreover, CSII had no influence on green apparel buying behaviour. The findings differ from earlier studies that suggest influence of social norms and peer group had an effect on green buying behaviour. Practical implications of the present study are discussed.     

Student preferences for domestic-made or imported apparel as influenced by shopping habits

Information regarding consumer awareness of imports has been an ongoing concern of the textile and apparel industries. This study was undertaken to provide additional information about attitudes of apparel imports from the viewpoints of college students. The results support those of earlier studies for the most part. Data analysis, in contrast to other studies, showed no clear preference toward either domestic or imported apparel. However, there was concern and strong support for the U.S. textile and apparel industries. Most students indicated that they would purchase domestic apparel over imported apparel to help the U.S. economy.     

中国服装业发展现状及对策分析

服装业的发展在我国国民经济中占据着非常重要的地位,且具有非常大的支柱作用。目前,我国拥有世界上规模最大的纺织服装体系,服装业产量保持稳定增长,产地分布集中,出口保持稳定增长,但其在发展过程中还存在产业结构不合理、生产技术低下、缺乏高素质专业性人才和自主品牌、产品质量不稳定等问题。我国服装业应大力调整服装产业结构,加强技术水平的改进,强化专业人员的培养,并改善营销渠道,打造知名品牌,以促进其健康有序发展。     

Marketing eco-fashion: The influence of brand name and message explicitness

This study investigated the influence of two variables – brand name and message explicitness – on attitude toward advertisement and attitude toward brand, and further, explored the impact of attitude toward advertisement, attitude toward brand, and other variables on consumer purchase intention. A questionnaire with an experimental design component was administered to 343 college students. Results revealed that respondents formed positive attitudes toward apparel brand when the advertising message contained explicit information about environmentally friendly products. Attitude toward brand, subjective norm, attitude toward advertisement, eco-fashion involvement, and environmental commitment were strong predictors of intention to purchase an environmentally friendly apparel brand. Implications are that apparel marketers may build more positive attitudes toward brands by providing explicit information about environmentally friendly products in their marketing claims. This may be one way for marketers to attract college students who are interested in purchasing environmentally friendly products, but who are not fully committed to a green lifestyle. Further, marketers may be able to reach those who are less interested in purchasing environmentally friendly products by raising awareness and knowledge of the benefits associated with their products and brands, which may help to establish a sustainable market for eco-fashion.     

Education and training as a strategy for improving worker health and safety: a survey of U.S. apparel companies

Maintaining a healthy work force is becoming increasingly important to apparel manufacturers today. The purpose of this study was to examine the issues involved in worker health and safety, particularly that of educating and training production workers. Data were generated from responses to a mailed questionnaire by 134 upper level managers in companies located throughout the United States. Results indicated that educating workers was an important concern for managers, ranking second to controlling workers' compensation costs. Chi-square analysis showed that there was a significant difference between those who used education and training as a cost-reduction strategy and a decrease in workers' compensation costs. Education and training was reported as a component of ergonomics and safety programmes by over three-quarters of those who were developing and implementing such programmes. The findings from this study suggest that apparel manufacturers should seriously consider the importance of education and training programmes as a cost-reduction strategy as well as a means of improving the safety and health of production workers.     

Improving garment fit for the mature female in the USA

Although women over the age of50 constitute a growing segment of the apparel market, in the U.S.A. the apparel industry has not addressed the specific fitting needs of this group. Many apparel manufacturers produce large sizes, however proportionate changes specific to the mature figure type resulting from the ageing process have not been addressed.^1–6 The purpose of this study was to modify a commercial pattern based on work by Woodson and Horridge (1990, Clothing and Textiles Research Journal, 8 (4), 7–13) using grading as a pattern development technique, and to evaluate the accuracy and effectiveness of the modified pattern by measuring fit and evaluating self-reported perceptions of comfort on live models. Woodson and Horridge measurement data were used as a basis for modifying a commercial pattern to fit a mature woman. Results indicated that there were significant differences between the commercial dress and the modified dress. The modified dress provided a better fit in 14 areas. Subjects' perceptions of comfort were closer to actual fit for the modified dress than for the commercial pattern dress. Computerized grading is a quick, cost-effective method of modifying a pattern to meet the needs of special markets.     

Environmental profiles of female apparel shoppers in the Midwest,USA

Abstract Concern for the environment has become an accepted part of our lifestyle. A largely untapped consumer commodity with strong reuse or recycling potential is textiles and apparel. Apparel retailers can benefit from a knowledge of the environmentally concerned apparel shopper and can be instrumental in extending society's appreciation for environmental responsibility. The purpose of this exploratory study was to segment female apparel shoppers into environmentally oriented groups and to profile each group with respect to importance of store attributes, lifestyle activities, general environmental attitudes and textile disposal patterns. Factor analysis, stepwise multiple regression and chi-square analysis were used to analyse data from 113 returned questionnaires. The results indicated that environmental groups can be profiled for textile/apparel products and that each group places emphasis on a different set of store/product attributes when making patronage and purchasing decisions. Profiles of each environmental group with suggestions for retail marketing approaches are provided.     

Consumer concern,knowledge and attitude towards counterfeit apparel products

The purpose of this paper was to explore the relationship of three variables (concern with apparel industry issues, knowledge about counterfeiting and attitude towards counterfeit apparel products) with consumer willingness towards paying a premium for non‐counterfeit goods. The intent of the research was to develop a theoretically based foundation from which educators and apparel industry leaders can develop policy regarding counterfeit goods. Will consumer concern and knowledge influence the behavioural intent of paying more for non‐counterfeit goods? We surveyed 244 undergraduate students within a fashion and apparel programme at a large Midwestern university. In this study, willingness to pay more for non‐counterfeit goods increased directly with greater concern, knowledge and attitude towards counterfeit apparel goods.     

Retailers and apparel imports: variables associated with relative proportions of imports carried

Purposes of this exploratory study were: (i) to determine retailers' views toward imported apparel, (ii) to gain insight into retailers' reasons for carrying imported apparel, and (iii) to examine variables associated with relative proportions of imported apparel carried in stock. Interviewers surveyed 191 retailers in the eastern U.S.A., using a structured telephone interview. Data analysis included chi-square tests of association and frequency distributions. The proportion of stock retailers reported to be imported was cross-tabulated with a number of variables. Results gave insight into retailers' reasons for carrying imported apparel, although a majority appeared to favour domestic apparel; results also indicated some of the problems associated with carrying foreign-made goods. Results can be useful to manufacturers in their efforts to counter retailers' trend to carry increasing quantities of imported apparel and to educators preparing graduates for employment in this sensitive sector.