互惠理论视角下企业社会责任行为对组织公民行为的影响研究

基于互惠理论视角,深入分析企业社会责任对组织公民行为产生影响的内在机制并据此构建理论模型,最后利用多元回归方法对344个有效样本进行实证检验.实证研究表明:企业社会责任各个维度对组织公民行为均会产生不同程度的正向影响,影响程度的大小依次为:市场责任、公共责任、员工责任;员工信任对企业社会责任影响组织公民行为的关系具有正向的调节作用.因此,该研究一方面可以为企业通过履行企业社会责任的方式影响和促进组织公民行为提供一个有益的思路;另一方面,通过深入考察员工信任对企业社会责任与组织公民行为产生作用的内在机制,对基于员工信任视角在理论上拓展和完善组织公民行为研究的理论框架具有重要意义.     

大学公民理念与志愿者精神

公民是个人组成组织后,个人与组织共同发展的最为理想的模式.公民理念是促进现代组织变革的根本力量.在组织,表现为组织公民;在企业,表现为企业公民;而在大学,则是大学公民.建立在组织公民基础之上的大学公民以无私、热情、忠诚、遵从、创造、主动、自我完善从优秀走向卓越.志愿者精神正是大学公民理念的最为直接的表现.     

基于角色内取向的组织公民行为个体差异研究

近年来的研究认为员工更倾向于把组织公民行为视为工作角色内行为,而不是角色外行为。对我国349名企业员工的问卷调查研究也表明,其组织公民行为更多地被认为是工作角色内行为,而且在年龄、职位和性别这三个人口统计学变量上呈现出规律性特征:年龄越大,越倾向于把组织公民行为视为角色内行为;职位越高,组织公民行为的角色内知觉越强;在一些公民行为维度上女性对公民行为的角色内知觉显著高于男性。这一结果验证了西方学者关于组织公民行为偏重于角色内取向的结论,并且得出了年龄、职位和性别是组织公民行为重要的预测变量。     

创业中的变革型领导对组织公民行为的影响:组织承诺的中介作用

现有研究发现,变革型领导方式能有效促进组织公民行为的发生,但对两者间影响机制和中介变量的研究还未有定论.基于此,本文以创业企业为研究对象,研究创业中的变革型领导与组织公民行为之间的关系,尤其关注员工组织承诺在其中的中介作用.通过结构方程模型研究发现:创业中的变革型领导方式与组织公民行为是正相关关系,而且员工组织承诺在两者间起部分中介作用.研究告诉创业者,除了自身通过变革型领导方式来直接唤起组织公民行为的发生,还需通过更多的互动和交换来编织员工与组织间的心理纽带,提升员工组织承诺的强度,由此促使员工外化为具体的工作投入,即组织公民行为.研究的理论贡献在于,挖掘了领导方式-员工心理活动-员工工作活动之间的互动关系.     

组织公民行为前因变量研究与评价

组织公民行为因其可以促进组织绩效的提升并有助于维持企业的竞争优势而备受企业和理论界的关注。在相关英文文献的基础上,分析了个体特征、工作特征、组织特征、领导行为、文化特征等前因变量对组织公民行为的影响。认为目前的研究由于测量方法、样本选取等方面的差异,一些结论的可靠性和适用性仍需进一步检验。未来应更深入地分析年龄、学历、企业性质等因素对OCB的影响,进一步关注团队或组织层面上的OCB的前因变量研究,并加强中国文化背景下OCB影响因素的分析。     

公共人力资源管理中组织公民行为的价值与实现途径

组织公民行为对公共组织管理具有积极意义.本文探讨的是在公共人力资源管理中如何认识组织公民行为以及组织公民行为的实现途径问题,同时期待组织公民行为对公共组织管理产生相应积极作用.     

组织支持对员工组织公民行为的影响:感恩的中介作用

为进一步探究组织支持对员工组织公民行为的影响,纳入感恩这一变量进行研究。感恩属于个体的一种积极心理,与组织支持和组织公民行为关系紧密。以205名企业员工为研究对象,探讨了感恩在组织支持对组织公民行为的影响中所起的作用。研究结果显示,组织支持对员工感恩和组织公民行为均存在显著的正向影响;感恩对组织公民行为存在显著的正向影响;感恩在组织支持对组织公民行为的影响中起到部分中介作用。因此,组织支持如要更有效引发员工的组织公民行为,必须要重视员工感恩心理在其中所起的桥梁作用。     

大学教师组织公民行为的结构与特点探析——基于学生评价的视角

本研究采用开放式调查问卷,对285名在校大学生进行施测,采用内容分析法,从学生角度对大学教师的组织公民行为进行了分析和评价.研究表明:由学生评价的大学教师组织公民行为存在八维结构,分别是课外学习指导、提供学习资源、科研促进、职业生涯规划、就业帮助、升学指导与帮助、提升教学效果和促进学生全面发展;大学教师组织公民行为与中小学教师有显著差异,教师自评与学生评价所得结论有显著差异.     

Y世代与X世代企业员工组织公民行为差异性研究

本文采用问卷方式,对261名Y世代和169名X世代企业员工组织公民行为进行实证研究。结果发现,Y世代企业员工除敬业行为因子外,在组织认同、利他行为和保护组织资源等因子的符合程度都低于X世代;在"我会对改善公司整体工作品质而提出创新建议"项目上,符合程度低于X世代10.6%;与自身相比,组织认同符合程度低于敬业行为11.9%。     

企业内部人际信任对组织公民行为影响的实证研究--以工作年限为调节变量

文章将人际信任分成认知型信任和情感型信任两个维度,组织公民行为分成指向个体的组织公民行为和指向组织的组织公民行为两个维度,以200份企业人际信任调查问卷的数据为样本,实证研究发现：认知型信任和情感型信任均与组织公民行为显著正相关,并且情感型信任比认知型信任对指向个体的组织公民行为具有更高的正向作用,认知型信任比情感型信任对指向组织的组织公民行为具有更高的正向作用。同时,利用层次回归的方法表明,工作年限对认知型信任和指向个体的组织公民行为以及指向组织的组织公民行为调节作用显著,而对情感型信任和指向个体的组织公民行为以及指向组织的组织公民行为调节作用则无显著影响。     

Corporate citizenship: Cultural antecedents and business benefits

The article explores the nature of corporate citizenship and its relevance for marketing practitioners and academic researchers. Specifically, a conceptualization and operationalization of corporate citizenship are first proposed. Then, an empirical investigation conducted in two independent samples examines whether components of an organization’s culture affect the level of commitment to corporate citizenship and whether corporate citizenship is conducive to business benefits. Survey results suggest that market-oriented cultures as well as humanistic cultures lead to proactive corporate citizenship, which in turn is associated with improved levels of employee commitment, customer loyalty, and business performance. The results point to corporate citizenship as a potentially fruitful business practice both in terms of internal and external marketing. Isabelle Maignan is an assistant professor of marketing and international business at the University of Groningen, The Netherlands. Her research interests focus on business ethics, corporate social responsibility, and international marketing. Her work has appeared in theJournal of Advertising, Journal of Business Research, and theJournal of Business Ethics, as well as other journals and conference proceedings. O. C. Ferrell is a professor of marketing at Colorado State University. He is the coauthor of 16 books and 60 articles. His work has appeared in theJournal of Marketing, Journal of Marketing Research, Journal of the Academy of Marketing Science, Journal of Business Research, and theJournal of Public Policy and Marketing, as well as other journals and proceedings. G. Tomas M. Hult is the director of international business and an associate professor of marketing and international business at Florida State University. His research interests focus on marketing strategy, international marketing, and methodological issues in marketing. Dr. Hult’s work has appeared in theJournal of Marketing, Decision Sciences, Journal of Business Research, Journal of International Marketing, andInternational Marketing Review, as well as other journals and proceedings.     

企业对外投资行为能否改善我国要素市场扭曲:理论分析与机制检验

采用2000~2009年的微观企业数据构建动态计量模型,通过两步系统GMM方法检验企业对外投资行为对要素市场扭曲的影响效应,研究发现,企业对外投资行为有效降低了我国要素市场扭曲程度,提升了市场要素资源的利用效率。市场要素分解检验、IV-2SLS估计及样本期分段检验的结果依然稳健。进一步通过中介效应模型检验对外投资行为对要素市场扭曲的作用机制,发现企业对外投资行为主要通过加速"去过剩产能"和边际产业转移、提升国内企业生产率三条途径来化解我国要素市场扭曲困境。企业大规模"走出去"可以有效化解过剩产能和"反哺"国内市场,这是当前我国新一轮改革开放寻求新经济增长点的动因所在。     

企业对外投资行为能否改善我国要素市场扭曲:理论分析与机制检验

采用2000~2009年的微观企业数据构建动态计量模型,通过两步系统GMM方法检验企业对外投资行为对要素市场扭曲的影响效应,研究发现,企业对外投资行为有效降低了我国要素市场扭曲程度,提升了市场要素资源的利用效率。市场要素分解检验、IV-2SLS估计及样本期分段检验的结果依然稳健。进一步通过中介效应模型检验对外投资行为对要素市场扭曲的作用机制,发现企业对外投资行为主要通过加速"去过剩产能"和边际产业转移、提升国内企业生产率三条途径来化解我国要素市场扭曲困境。企业大规模"走出去"可以有效化解过剩产能和"反哺"国内市场,这是当前我国新一轮改革开放寻求新经济增长点的动因所在。     

Unpacking the relationship between empowering leadership and service-oriented citizenship behaviors: a multilevel approach

Drawing on empowerment theory, this study examines the effect of empowering leadership on frontline employees’ service-oriented citizenship behaviors and the process by which this effect occurs. The authors conceptualize empowering leadership at two levels: individual level and group level. Using multi- and cross-level modeling based on multi-source data (frontline employees and their supervisors) from a national automobile dealership at two different time points, this study finds that group-level empowering leadership explains unique variance in service-oriented citizenship behaviors above and beyond what is explained by individual-level empowering leadership. Further, psychological empowerment and customer learning climate partially mediate the empowering leadership–service-oriented citizenship behaviors relationship at the individual and group levels, respectively. Finally, the results indicate that a climate for customer learning accentuates the positive effect of psychological empowerment on service-oriented citizenship behaviors. Theoretical and practical implications for improving frontline employee’s service-oriented citizenship behaviors are discussed along with directions for future research.     

税收执法提升了企业财务报告质量吗——基于“金税工程三期”的准自然实验

以2011~2018年中国A股上市公司为样本,以税务稽查系统改革"金税工程三期"为准自然实验,探讨税收执法的公司治理效应,采用双重差分模型,实证检验了金税工程三期改革对企业财务报告质量的影响。研究发现：金税工程三期改革显著提升了企业财务报告质量。金税工程三期改革的公司治理效应在治理环境较弱、信息透明度更低、融资需求更高的公司表现得更为显著。从作用机制来看,金税工程三期改革显著增强了税收执法力度,减少了企业的避税行为。     

Do citizenship behaviors matter more for managers than for salespeople?

This research was designed to investigate the effects of organizational citizenship behaviors (OCBs) and objective sales productivity on sales managers’ evaluations of their sales personnel’s performance and to examine whether the impact of OCBs on performance evaluations is greater at higher levels of the sales organization hierarchy. Two samples were obtained from the same organization: a sample of 987 multiline insurance agents and a sample of 161 agency managers. Objective measures of sales productivity were obtained for both samples along with evaluations of three dimensions of OCBs and an assessment of overall performance. The results indicate that managers’ evaluations are determined at least as much by OCBs as they are by objective measures of performance. After partialing out common method variance, the results also indicate that OCBs account for a greater proportion of a sales manager’s evaluation than of a sales representative’s evaluation. The implications of these findings are discussed. Scott B. MacKenzie (Ph.D., UCLA, 1983) is a professor of marketing and the Edgar G. Williams Faculty Fellow at the Kelley School of Business at Indiana University. His research on advertising effectiveness, organizational citizenship behavior, and leadership issues can be found in theJournal of marketing Research, Journal of Marketing, Journal of Consumer Research, Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Personnel Psychology, Journal of Management, andThe Leadership Quarterly. Currently, he serves on the editorial boards of theJournal of Marketing Research, Journal of Marketing, Journal of Consumer Research, andJournal of Consumer Psychology. Philip M. Podsakoff (D.B.A., Indiana University, 1980) is the John F. Mee Professor of Organizational Behavior and Human Resources at the Kelley School of Business at Indiana University. He is the author or coauthor of more than 60 articles and/or scholarly book chapters that have appeared in such journals as theJournal of Marketing, Journal of Marketing Research, Academy of Management Journal, Psychological Bulletin, Organizational Behavior and Human Decision Processes, Journal of Applied Psychology, The Leadership Quarterly, Organizational Dynamics, Research in Organizational Behavior, Journal of International Business Studies, andJournal of Occupational and Organizational Psychology. He serves on the Board of Editors of theJournal of Applied Psychology, Organizational Behavior and Human Decision Processes, andThe Leadership Quarterly. Julie Beth Paine is a doctoral student in management at the Kelley School of Business at Indiana University. Her research interests include competence in performance, performance evaluation processes, and reward systems.     

我国市场中介组织若干问题研究

加入WTO,给我国市场中介组织带来了更大的发展机遇。市场中介组织是经济发展的“润滑剂”,经济运行的“经济警察”,是政府转变职能的必要条件。由于种种原因,我国在发展中也存在着政府与市场中介组织的角色关系处理不当,对其宏观调控缺位,管理不规范和市场中介组织总体素质较差,自律机制不健全等问题。     

我国企业经理人年薪激励制度研究

年薪制是公司制企业普遍采用的经理人报酬制度.我国企业经理人激励制度的建立是从年薪制试点开始的.伴随着十多年国有企业公司制改革进程,经理人年薪制已从试行阶段进入推广阶段,但在推行过程中出现了诸多问题,亟待加以规范和完善.     

企业社会责任表现与盈余管理方式的综合分析——基于经济政策不确定性的调节作用

目的/意义 企业履行社会责任,其动机可能出于道德行为的考虑,也可能出于机会主义行为的考虑。对此,文章从企业盈余管理的方式出发,实证分析我国上市企业履行社会责任表现,从而掲示企业社会责任表现的真正目的。这不仅对企业履行社会责任具有指导意义,而且对于治理企业不道德行为也具有现实意义。 方法/过程 文章选择2007—2016年沪深A股上市公司的2516家企业,共计16154个研究样本,来研究经济政策不确定背景下企业社会责任表现与不同盈余管理方式之间的关系。 结果/结论 研究发现:企业良好的社会责任表现能够抑制盈余管理行为。经扩展研究还发现,企业社会责任表现是一种道德行为,而且随着宏观经济政策不稳定性的增加,企业社会责任表现对盈余管理的抑制作用会有所降低。