Developing metropolitan tourism on the fringe of central London

The paper examines the growth of a ‘new tourism area’ in Islington, north London — a locality that lacks a large attraction, acknowledged distinctive heritage and has not been planned as a destination. We review supply side changes and link them to the recent literature on economic and spatial trends in cities, particularly the role of amenity. We report on a survey of Islington visitors that shows they are drawn by distinctive qualities of place rather than particular attractions. The visitors have characteristics that distinguish them from visitors to London as a whole, but we speculate that they have similarities to Islington workers and residents in their search for amenity, entertainment and high‐level consumption services. In the final section of the paper we explore the consequences of our findings for understanding the growth of urban tourism. Copyright © 2004 John Wiley & Sons, Ltd.     

Planning for urban tourism: a critique of borough development plans and tourism policy in London

The paper presents a critique of tourism policy in London in the context of local environmental plans and central government policy for tourism and hotel development. Rationales for local authority tourism policies are assessed in relation to city‐level planning imperatives and local land‐use plan formulation. A comparative analysis of borough development plans and the treatment of tourism is based on a survey of London's 33 unitary authorities. The paper presents a World City case study of urban tourism from the position of the environmental planning process and in the light of the highly concentrated distribution of hotel provision and tourist activity in London. Copyright © 1999 John Wiley & Sons, Ltd.     

Conviviality and everyday life: the appeal of new areas of London for visitors

Literature on tourism development in converted cities or new districts of polycentric cities emphasises planned processes to create attractions, often resulting in standardised tourism zones. The demands and experience of tourists themselves have been neglected. Qualitative research with overseas visitors to new tourism areas suggests that character and sense of place that visitors enjoy derives from a combination of unlike elements, ‘lashed up’ to create a distinctive place, in which everyday life plays an important role. Rather than familiar stories of conflict between ‘hosts’ and ‘guests’, the emphasis in some areas is on conviviality among different groups of city users. Copyright © 2007 John Wiley & Sons, Ltd.     

Small island urban tourism: a residents' perspective

The impacts of tourism have been given much consideration by scholars attempting to investigate the attitudes of the host population toward tourism. Such studies have been carried out in rural, coastal as well as in urban areas. However, most studies on urban tourism impacts have been conducted in the context of the developed world, whereas very little research has been carried out in the urban environment of Small Island Developing States. Using a sample size of 230 residents, this study contributes to the limited literature on urban tourism in islands by examining the residents' attitudes toward tourism in Port Louis, the capital city of the island of Mauritius. Findings suggest that while the positive impacts of tourism are well recognized by the residents, the latter are also concerned with some negative influence of tourism in Port Louis. Residents were found not to be homogeneous in their perceptions toward tourism. Employment in tourism was found to be an antecedent of attitudes. Gender and age were also found to be discriminators toward some tourism impact. Findings also revealed that residents were supportive of cultural tourism development. Implications for the management of the small island urban tourism are also discussed.     

A Case study: discussion of factors and challenges for urban cultural tourism development

With both qualitative and quantitative approaches, this study examined the success factors of cultural tourism development. It discussed reasons why some cities may find it challenging to sustain cultural tourism development. The findings suggested that the lack of advantageous factors may be because all factors were highly related and that one factor's defect in marketing could easily affect the performance of all other factors. The challenge for cultural tourism development in a less competitive destination may be more related to elementary problems such as governmental leadership and funding rather than the important factors emphasized in theoretical models. Copyright © 2010 John Wiley & Sons, Ltd.     

Understanding tourist perspectives in creative tourism

This study explores the interactions of tourists with their surrounding socio-material factors at creative tourism sites in Taiwan. Creativity is generated through the interactions of tourists with the tutor, activity, or the environment; and there is a close relationship between individuals and these socio-material factors. However, how these factors interact has been understudied. Q-methodology was employed to uncover the various perspectives of tourists to determine the important factors that are concerned about when participating in creative activities. Three groups of tourists were identified: relaxers, sensation-seekers, and existential-type. Relaxers emphasize environmental issues and characteristics of the activity, sensation-seekers emphasize tutor-related issues, and existential-type tourists emphasize the characteristics of the activity itself.     

A theoretical model of mobile augmented reality acceptance in urban heritage tourism

Latest mobile technologies have revolutionized the way people experience their environment. Recent research explored the opportunities of using augmented reality (AR) in order to enhance user experience; however, there is only limited research on users’ acceptance of AR in the tourism context. The technology acceptance model is the predominant theory for researching technology acceptance. Previous researchers used the approach of proposing external dimensions based on the secondary literature; however, they missed the opportunity to integrate context-specific dimensions. This paper therefore aims to propose an AR acceptance model in the context of urban heritage tourism. Five focus groups, with young British female tourists visiting Dublin and experiencing a mobile AR application, were conducted. The data were analysed using thematic analysis and revealed seven dimensions that should be incorporated into AR acceptance research, including information quality, system quality, costs of use, recommendations, personal innovativeness and risk as well as facilitating conditions.     

The development of environmental initiatives in tourism: responses from the London hotel sector

In tourism, natural resources and the physical environment are regarded as important assets to enhance the product. Practitioners in this multisectoral industry (including hotels) perceive the environment and its resources to be a crucial feature in attracting more tourists. Today, most sectors of industry face pressure to improve their environmental performance. Hotels as a component of tourism are no exception. Hotels can act to reduce their environmental impacts and, collectively, make a substantial contribution to improving the quality of the environment. A wide range of publications offer guidance and advice on the actions hoteliers may take to alter their practices and thus address environmental issues. Yet, to date, it is not clear how many hotels are applying these recommendations, nor which actions share this common goal. Equally, the lack of operationalisation in environmental principles, implicit within many codes of practice, is seeing the emergence of a gap between theory and practice in these matters. It is the nature of this gap that is explored. Additionally, an assessment is undertaken of what the tourism industry is doing to improve environmental performance, and a case study is presented based on a detailed survey of environmental management practices in 42 London hotels. Copyright © 1999 John Wiley & Sons, Ltd.     

Understanding tourists' itineraries in emerging rural tourism regions: the application of paper-based itinerary mapping methodology to a wine tourism region in Michigan

In recent years, many rural areas have turned to tourism as a way of reviving their communities. One challenge to such efforts is that community leaders in these areas often have limited experience with tourism and consequently lack the knowledge and resources to best facilitate sustainable tourism initiatives. Moreover, an influx of tourists to an area puts new demands on infrastructure. Information about tourists' itineraries can help communities to address new challenges that result from tourism, however using emerging technologies such as GPS and Internet-based map surveys can be expensive and require expertise many rural tourism planners do not have. Paper-based itinerary mapping methodology can be a cost effective way of providing local officials, tourism planners, and businesses with important information to inform decisions about how to invest limited resources. This study applies paper-based itinerary mapping to an emerging wine tourism area in a rural county in the US state of Michigan. Because it involves tourists travelling from place to place within a region, wine tourism is particularly well-suited for itinerary mapping. Results provide specific recommendations to local officials, tourism planners, and businesses. Moreover, the study offers an example to researchers interested in conducting studies that use paper-based itinerary mapping methodology.     

Colonial tourism in Victoria,Australia, in the 1840s: George Augustus Robinson as a nascent tourist

Using the private journals of George Augustus Robinson as a lens, this paper is concerned with generating insights into the emergence of tourism in colonial Victoria, during what Towner calls its ‘tourism era of discovery’. Robinson was the Chief Protector of Aborigines and is generally regarded as the most travelled man in Victoria in the 1840s. Robinson was reconstructed as a ‘nascent tourist’ whose gaze was mediated by British conventions of the picturesque and panoramic, confirming that new world tourism in Australia in the nineteenth century is rendered in old world paradigms. The role played by private landholders in creating ‘nascent private tourism’ and the nexus between explorers, travellers and tourists were also highlighted. Copyright © 2010 John Wiley & Sons, Ltd.     

International tourism demand to Finnish Lapland in the early winter season

This paper investigates the determinants of international overnight stays to Finnish Lapland in the early winter season. The data are based on major winter destinations for the period 1996–2014 and are distinguished by nine major visitor countries. During the sample period, international overnight stays in December increased rapidly with a growth rate of nine per cent per year on average. Dynamic panel data models show that the effect of natural snow conditions on overnight stays varies across countries of origin. The amount of snow in December has a significant impact on overnight stays of visitors coming from neighbouring countries (Russia and Sweden). In contrast, snow conditions do not play a role for visitors from distant countries (the United Kingdom, Germany, France, Italy, Japan, Spain and Switzerland). Economic factors (real income and real exchange rates) play a larger role for these countries.     

Challenges faced by world tourism cities – London’s perspective

World tourism cities perform multiple functions and exhibit various characteristics that influence tourism development within their boundaries. They are the main gateway for tourists visiting a country and their success has a direct impact on the visitor economy of that destination. London, the focus of this research, has been one of the world’s top tourism cities for many years, and a key gateway for domestic and international visitors. But despite the important role tourism plays in the economy of the city, there is limited research on the development of this activity in the capital. Using London as an exploratory case study, this paper contributes to better understanding the challenges faced by policy makers when planning and managing tourism in world cities. The adopted research method offers the advantage of gathering insightful information using multiple data collection techniques. Examining this new evidence contributes to expanding the knowledge on the particularities of tourism development in one of the top world cities, which could help policy makers in their efforts to better prepare for potential challenges faced by these complex but important destinations.     

Small firms in the tourism industry: some conceptual issues

Public policy to promote small business development is an established feature of the political landscape throughout western Europe. In a tourism context, there is a growing interest in the small business dimension, in both academic and policy terms. Yet, research relating to small firms does not appear to inform policy development. This paper argues that such a situation is exacerbated, if not precipitated, by a lack of common understanding about terminology and reasons for categorisation. The paper explores various definitions of ‘small tourism firms’ and examines the utility of adopting such a grouping as an analytical category. Following a critical review of statistics relating to the sector, it argues that additional research is required so that policy initiatives might be more finely focused. Copyright © 2000 John Wiley & Sons, Ltd.     

Exploring attitudes to edgy urban destinations: the case of Deptford,London

The role of tourists and tourism in urban development is not fully understood. Research has focused on tourism districts within city centres, but less is known about tourism in peripheral, less affluent urban districts. These areas can appeal to visitors as edgy alternatives to mainstream destinations. This study establishes who is interested in visiting and why, and it explores the underlying rationale for negative attitudes. The aims are addressed by an in-depth analysis of Deptford in South East London. This area is a relatively deprived part of a world city, albeit one that has long been earmarked as London's next cool district. The study uses a mix of different sources to analyse the case. Responses to a New York Times article on Deptford are analysed and the attitudes of actual visitors and key stakeholders are explored. The discussion includes an examination of different interpretations and attitudes towards the notion of edginess. Edginess is deemed attractive by certain audiences; something linked to a reverence for working-class life in the arts. The study concludes that, whilst edginess is a noted characteristic, what people appreciate about Deptford is its ‘distinctive ordinariness’ – its contrast with more polished and contrived urban districts.     

Understanding the benefits of social tourism: Linking participation to subjective well‐being and quality of life

This paper aims to explore the relationship between well‐being, quality of life and holiday participation among low‐income families in the UK. There have been very studies that have examined quality of life (QOL) and subjective well‐being in relation to tourism and none that have attempted to apply measures to assess the benefits of holidays for those people who are generally excluded from participation. This is important in relation to social tourism because of the fundamental need to develop mechanisms to evaluate the impact of charitable funding for supporting low‐income families' participation in holidaymaking. This study evaluates the types of reasons given for financial assistance in applications to the Family Holiday Association including follow‐up research with a sample of successful applicants on the perceived benefits of the holiday, including questions on QOL factors. The findings are limited in scope but do indicate that increases in QOL were reported among low‐income families. The paper concludes by arguing that further research on adapted well‐being and QOL measures be applied to tourism consumption. Copyright © 2010 John Wiley & Sons, Ltd.     

Understanding tourism development of historic districts from a representational perspective

This study investigated the tourism development of historic districts in Old South Downtown of Nanjing (China) from a representational perspective. Twenty-six residents, who are living or had lived within the four main historic districts of Old South Downtown area, were interviewed using snowball sampling. All written notes and audio records collected during the interviews were transcribed and coded by themes in the framework of social representation theory. The findings indicated that tourism development, as an unfamiliar phenomenon, was generally considered as negative impacts in the beginning (e.g. deprivation of residents’ homes and loss of traditional culture), especially by residents living within the districts for decades. Thereafter, tourism development in historic districts experienced an anchoring and objectification process. Anchoring is reflected in images of construction, reconstruction and demolition. In the objectifying process, struggling for individual's rights is obviously observed. Finally, propaganda conducted by mainstream media has helped residents of historic districts to form common sense and foster social identity. Problems of tourism development in historic districts were discussed as well.     

Performing tourism: exploring the productive consumption of tourism in enclavic spaces

In this paper the interactive nature of touristic encounters in enclavic spaces is explored. Drawing on concepts of tourism as performative practice, it examines tourist experience as a form of productive consumption in which holidays are shaped by interactions with both those working in tourism and other tourists. The discussion draws on data gathered in semi‐structured interviews carried out with 39 solo female tourists from the UK. The findings of this study suggest that the sexualised performances of tourism employees and of different groups of tourists in the physical, temporal and social contexts of the holiday have the power to render such spaces inclusive or exclusionary. Copyright © 2008 John Wiley and Sons, Ltd.     

Islamic tourism and managing tourism development in Islamic societies: the cases of Iran and Saudi Arabia

This paper is concerned with the effects of state religion on tourism development in Muslim countries with particular reference to Iran and Saudi Arabia. Aspects of the relationship between Islam and tourism are investigated overall and issues of tourism policies, management and marketing and community involvement within the context of the two cases are discussed. The distinctive circumstances prevailing in Iran and Saudi Arabia are suggested, but more general insights are also presented into the interactions between and management of tourism and Islam. Copyright © 2009 John Wiley & Sons, Ltd.