基于不确定性视角的消费者行为分析

中国制度变迁加剧了消费者行为的不确定性,而不确定性则会改变消费者的消费—储蓄行为.消费者可通过购买保险和风险均摊的方式来规避风险,实现最大化效用.本文通过对不确定性与消费者行为关系的理论分析,提出了相关扩大消费、推动内需,从而促进经济持续增长的相关措施和政策建议.     

论消费时间的价值和性质--对消费者剩余的再认识

消费是商品和时间结合产生效用的过程，商品不是产生效用的唯一源泉，消费时间——消费过程中所花费的时间——也参与了效用创造。消费者剩余实际上是消费时间的价值。重视消费时间的价值，理解消费时间的性质能更深入地解释和研究消费者行为。     

基于效用理论的企业招聘偏好分析

经济学领域通常利用效用理论分析消费者如何进行理性消费决策,了解消费者的消费行为。企业在招聘人才时,其行为也是一种消费选择行为。因此效用理论可以应用到企业招聘行为偏好分析中,分析企业作为消费主体时,如何对人才所具备的各种素质要求进行选择。得出研究结论,并对企业与求职者活动进行指导。     

品牌权力与消费者选择

影响消费者选择行为的既有经济因素,也有社会心理因素。在品牌消费时代,消费者的品牌选择或介入程度的高低．最终取决于消费者对品牌利益和品牌风险的认知。因此,那些在向消费者提供产品基本效用的同时,还尽可能多地创造附加利益并最大限度地减轻消费者认知风险的品牌,往往具有较大的品牌权力,能赢得更多的顾客。名牌正是消费者选择的结果。     

基于消费者感知效用的感性营销研究

在感性消费时代,企业通过感性营销来打造受消费者青睐的品牌。本文从消费者感知效用的角度对感性营销进行研究,建立了基于消费者效用的感性营销模型,界定了感性营销的效用空间,探讨了感性营销的关键要素及其内在联系,提出了基于消费者效用的感性营销的路径和方法。     

零售业态演进——基于消费成本视角的解释

随着经济社会的发展,零售业态不断演进。本文从消费成本的视角解释零售业态演进。消费成本是消费者为获得商品所付出的代价。理性的消费者追求净效用最大化,多数情况是在效用既定条件下追求消费成本最小化。对从百货商店到超市、从超市到便利店、从有店铺零售业态到无店铺零售业态的演进实证分析表明,消费者追求消费成本最小化是零售业态演进的内在动力。     

谈创新对产品多样性及消费效用的影响

本文放弃异质型消费者假定,以消费者偏好相同为前提,针对边际消费效用递减与规模经济间的矛盾,提出内生的产品种类数模型。在此基础上分析创新与市场规模对企业产量、产品种类数、个人消费量、物价、消费效用的影响。     

基于效用论的奢侈品网络消费行为分析

基于消费者行为的决策过程理论和效用理论,在已有研究基础上提出奢侈品网络消费行为效用函数,并在序数效用的理论指导下,画出不同消费者的奢侈品消费效用序列曲线,并指出序列曲线在营销策略中的应用原理。     

基于消费者感知效有的感性营销研究

在感性消费时代，企业通过感性营销来打造受消费者青睐的品牌。本文从消费者感知效用的角度对感性营销进行研究，建立了基于消费者效用的感性营销模型，界定了感性营销的效用空间，探讨了感性营销的关键要素及其内在联系，提出了基于消费者效用的感性营销的路径和方法。     

消费者减少风险理论在市场营销中的应用

研究有关市场的消费者行为特点是企业市场营销中一个十分重要的战略思想。研究消费者行为,应该从研究消费者心理活动入手,在消费者的购买心理活动中,存在着一种消费风险,企业从事市场营销活动必须重视消费者的消费风险并想方设法降低这种风险,这样才能使企业在竞争中占有一席之地。     

The Case for Compatibility: Product Attitudes and Purchase Intentions for Upper versus Lowercase Brand Names

Although retailers know that brand names are important conveyors of product benefits, little is known about how subtle characteristics of brand names affect consumer attitudes and purchase intentions. This research proposes and shows that the letter case of brand names affects product attitudes and purchase intentions but that these effects depend on congruity between brand case and the gender of consumption benefits. Studies 1 and 2 show that lowercase brand names are associated with feminine characteristics while uppercase brand names are associated with masculine characteristics, as measured through judgments of name gender, gendered brand personality traits, and overall brand gender perceptions. Three additional studies demonstrate that greater congruity between brand case and the gender of consumption benefits increases product evaluations and purchase intentions. Study 3 demonstrates that greater congruity between brand case and the gender of a female consumer’s consumption goal leads her to have more favorable product attitudes. Study 4 replicates these effects by manipulating the gender of product benefits, shows that effects on purchase intentions are moderated by the consumer’s biological sex, and identifies processing fluency as the underlying mechanism. Study 5 demonstrates that brand case, rather than letter shape, drives these results. This work advances understanding of how seemingly subtle brand name characteristics affect gender perceptions and consumer behavior, with implications for brand design and positioning in the retailing industry.     

An extension of the benefit segmentation base for the consumption of organic foods: A time perspective

Abstract

Benefit segmentation is a long-standing marketing approach that emphasises the ‘what’ and ‘how’ dimensions of consumer benefits; that is, what benefits consumers perceive in product/service consumption, and how such benefits are perceived. This research proposes a fresh time-based approach to benefit segmentation – namely, focusing on the ‘when’ element or when in time benefits take effect. Drawing upon a survey of UK consumers, it explains and discusses consumption motivations through examining antecedents of temporally dominated benefits in application to organic food. Specifically, the study investigates why some consumers predominantly seek present-based benefits vis-à-vis future-based benefits or vice versa in organic food purchase and consumption behaviour. Using correlation and regression analyses, the research findings establish significant associations of level of involvement, prior knowledge level, and product usage level, and some association of time orientation with the temporally emphasised consumption benefits consumers ultimately pursue. Overall, the research highlights the added contribution of a time perspective in a benefit segmentation approach which can assist marketers in understanding better and communicating more effectively with consumers through drawing up consumer profiles based on when in time their dominantly pursued benefit for an offering is perceived to take effect.     

Value creation by company‐consumer interaction

Company‐customer interaction is becoming increasingly widespread in industrial markets, bringing benefits that are both productive and strategic. This paper looks at the prerequisites for applying the same logic in consumer markets.

The conclusion is that due to new technology and the emergence of more qualified and demanding consumers, the logic is already appearing in a wider range of industries, with interaction in one or more activities in the value‐creating process; in design, production and marketing as well as in the consumption and later destruction of products. But, up to now, the benefits are mainly on the consumer side. There seems to be some potential for considerable strategic advantages for companies, however, provided that their organizational structure is modified, new communication channels are built, the competence of the front‐line staff is developed, and the company culture becomes more consumer‐oriented.     

Advances in consumer education: European initiatives

The purpose of this article is to inform the reader of developments in consumer education in the European Union and to present future directions for policy and research. The article responds to a call for more consumer education and the promotion of sustainable consumption. It makes a case for the benefits of studying the dynamic multi‐country process of developing coordinated consumer education curriculum and resources involving academics, government officials and non‐governmental organizations, ultimately affecting millions of students. The review of select initiatives, questions posed and subsequent recommendations highlights the complexity of the issues surrounding economic viability and the pedagogical and social value of transnational consumer education initiatives.     

城市主干道交通拥挤收费额度的经济学计算

交通拥挤收费额度应是各城市交通拥挤社会时间效益的损失值和用户开车上路的额外消费收益值之和。从经济学原理求得社会经济的时间效益和额外消费收益计算公式，并据此公式及长沙市的社会经济水平和交通状况的具体计算可得出：在14：00—22：00对市中心区的十一条主干道进入市中心方向收费额度为6元／次为宜。     

Consumer confidence and green purchase intention: An application of the stimulus-organism-response model

Environmental commentators have speculated, but not empirically validated, that consumers’ positive (negative) evaluation of the economy will lead to more (less) green consumption. The purposes of this study were to (1) ascertain whether consumer confidence affects green consumption and (2) uncover the psychological mechanisms of this relationship, in a non-recession context. Drawing upon the stimulus-organism-response model, we developed a conceptual model, which we tested via mediation analysis, using data from a sample of Chinese consumers (n = 1,184). Results show that there is a positive relationship between consumer confidence and green purchase intention. Environmental and status consciousness partially mediates the positive relationship between consumer confidence and green purchase intention. We contribute to the literature on antecedents of green consumption by being the first to empirically establish the salience of consumer confidence in this domain. Investigating green purchase intention, which differs depending on consumer confidence level, has the potential to assist retailers in developing better marketing tactics. Our study also benefits economists and environmentalists by helping them better understand how consumer confidence fluctuations play critical roles in addressing economic growth-driven major environmental challenges.     

Is bigger better? How the scale effect influences green purchase intention: The case of washing machine

To stimulate purchase of green products, retailers and marketers need to know how to effectively present benefits of green products, specifically by numerical information. Accordingly, the current study provides useful insights on how to use numerical scale to influence consumer perceptions and green purchase intention. Data from a survey of 302 consumers show that green benefits expressed with an expanded scale (versus a contracted scale) increase perceived value of green products, producing in turn an increase in green purchase intention. Furthermore, low skepticism consumers perceive more value from benefits expressed in an expanded scale, but high skepticism consumers are less likely to be influenced by framing of the numerical scale due to heightened involvement. Significant moderation of consumer skepticism reveals its tempering effect on numerosity heuristic thinking in favor of the central processing route. These findings advance knowledge in the fields of numerosity heuristic, consumer decision and green consumption and provide managerial implications for retailers to formulate effective market segmentation strategies and enhance persuasiveness of numerical information to promote green purchase behavior.     

中国城镇居民消费效益综合评价

从居民消费效益的内涵出发,构建中国城镇居民消费效益的评价指标体系,其由居民消费身心效益评价指标体系、居民消费经济效益评价指标体系、居民消费生态效益评价指标体系三部分构成;选取主成分法、熵值法和模糊综合评价法,对中国大陆31个省市城镇居民消费效益进行综合评价排名;根据三种评价结果采用组合评价法,按组合评价值的大小得到排序结果,并进行事前检验和事后检验,根据检验结果选出最优的组合评价结果。结论是,中国城镇居民消费效益与经济发展水平存在一种"U"型分布关系。     

Different Effects of Utilitarian and Hedonic Benefits of Retail Food Packaging on Perceived Product Quality and Purchase Intention

Since consumers primarily make in-store purchase decisions, firms use product packaging to attract potential consumers. Ever-increasing market competition in many food product industries has further fueled this phenomenon in firms. However, the question of how retail food packaging affects consumer processes has received very little attention. This study investigates the benefits of food packaging on consumer responses to hedonic products by comparing different benefits (i.e., utilitarian and hedonic) of food packaging to understand which one has more impact on consumers’ perceived quality and purchase intention. The results show that both utilitarian and hedonic benefits of retail food packaging are critical predictors of consumer evaluations but play different important roles in determining customers’ reactions. Utilitarian benefits of food packaging impact perceived quality more than hedonic benefits do. Compared to utilitarian benefits, hedonic benefits of retail food packaging have more impact on consumer purchase intention.     

基于现代女性视角的消费行为研究

众所周知,当今世界女性消费者已经成为市场上的消费主力军,在购买活动中起着举足轻重的作用。女性的社会消费在当前的消费大潮中正在从温饱型消费向发展型、享受型消费发生着根本性变化。女性作为社会消费的一个特殊群体,有着不同于社会其他消费群体的消费心理和消费行为,其随着社会的发展而发生了重大变化,表现出更趋于个性化和高级化等多方面特点。在目前大部分市场处于饱和、竞争空前激烈的情况下,认真研究并探索现代女性独特消费心理特点以及消费行为的变化,能够为企业制定有效地营销策略,提供有益的建议,成为市场上最具潜力的竞争企业。