六西格玛：管理质量提升的有效途径

六西格玛实现了由质量管理向管理质量的转型，六西格玛管理——管理质量方法，是企业持续成功的重要途径     

对六西格玛管理理论依据的探索

对于六西格玛管理,不少人认为它是超越TQM的一场"质量管理的革命",但也有人认为它无非是对原有质量管理方法的"组合"、"包装"而已.因此,为了正确地评价并定位六西格玛管理,健康地推进六西格玛管理,有必要对六西格玛管理的理论依据进行一番探索.作者研究认为朱兰对质量的两元定义是六西格玛管理的"理论基础";从两元定义出发,克劳斯比的"零缺陷"管理为六西格玛管理指明了"工作方向";而"隐蔽工厂"的概念为推行六西格玛管理找到了缺陷存在的"表现形式";降低"劣质成本"则是表征六西格玛管理成功与否的"经济尺度".总而言之,六西格玛管理是一种以TQM为基础,以"零缺陷"为目标,以六西格玛质量水平为标尺,以统计技术为手段,以突破性改进为方式,通过改进并优化过程,消除缺陷,既能保证顾客满意,又能提高企业效益的现代质量管理方法.     

六西格玛管理研究范式及发展趋势 ——基于文献计量学的分析

以中国知网数据库中的1993-2019年六西格玛管理相关的文献为样本,采用BICOMB文献分析软件,对国内六西格玛管理的研究历程进行阶段划分.同时利用Pajek软件,基于共词分析和社会网络分析方法,着重对六西格玛管理文献的关键词进行多方位研究,分析目前六西格玛管理研究的现状,找出有关六西格玛管理研究的热点,预测六西格玛管理的未来发展趋势.建立我国质量战略和以质量为基础的战略实施的关键理论支撑,提出六西格玛管理如何顺应大数据时代发展的技术性建议.     

质量，经济持续发展的保证——首届亚洲质量网大会论文述评（下）

关注焦点之三:六西格玛管理 推进六西格玛管理的方法.中国企业在推进质量管理的进程中,大部分走过了以TQC/TQM(全面质量控制/全面质量管理)到ISO 9000标准实施的主流程.自2000年来,随着一些跨国公司的中国分公司开始实施六西格玛管理,一些中国本土企业也开始了对六西格玛这种方法产生了热情.     

心理契约视角下企业六西格玛文化的构建

六西格玛管理作为一种全新的质量管理方法,正在被越来越多的企业所接受与认可。企业要成功的推进六西格玛管理,就要建立与之相适应的六西格玛文化,将六西格玛的理念融入到企业的核心价值观中。文章根据心理契约及六西格玛文化的定义,重点讨论了六西格玛文化的作用、心理契约对构建六西格玛文化的意义以及六西格玛文化的构建要点。     

关于开展“2011年度中国质量协会质量技术奖优秀六西格玛项目评选活动”的通知

中国质量协会六西格玛管理推进工作委员会已连续七年开展了全国优秀六西格玛项目评选活动,共评选出698项优秀六西格玛项目。经国家科学技术奖励工作办公室批准,从2007年开始全国优秀六西格玛项目已纳入中国质量协会质量技术奖的奖励范围。优秀六西格玛项目从实施层面反映了获奖企业推广六西格玛管理的成果,为     

用质量技术为国家质量提升工程作贡献——记2008年全国质量技术奖励大会暨第六届全国六西格玛大会

4月22日至24日．由中国质量协会、全国六西格玛管理推进工作委员会主办的主题为“六西格玛——突破与超越“的“2008年全国质量技术奖励大会暨第六届全国六西格玛大会“在陕西省西安市举行。会议表彰了2008年度在质量技术进步和六西格玛管理实践中作出突出贡献的先进个人和单位．交流了质量技术、六西格玛管理理论和实践创新的经验与体会．探讨如何运用质量技术手段帮助企业应对经济危机、实现持续改进,为国家开展”质量和安全年”活动和质量提升工程作贡献。     

心理契约视角下企业六西格玛文化的构建

六西格玛管理作为一种全新的质量管理方法,正在被越来越多的企业所接受与认可。企业要成功的推进六西格玛管理,就要建立与之相适应的六西格玛文化,将六西格玛的理念融入到企业的核心价值观中。文章根据心理契约及六西格玛文化的定义,重点讨论了六西格玛文化的作用、心理契约对构建六西格玛文化的意义以及六西格玛文化的构建要点。     

关于开展“中国质量协会质量技术奖优秀六西格玛项目评选活动”的通知

全国六西格玛管理推进工作委员会已连续五年开展了“全国优秀六西格玛项目评选活动”,共评选出371项优秀六西格玛项目。这些项目从实施层面反映了获奖企业推广六西格玛管理的成功经验,为国内企业实施六西格玛管理提供了很好的借鉴。经国家科学技术奖励工作办公室批准。从2007年开始全国优秀六西格玛项目已纳入“中国质量协会质量技术奖”的奖励范围。     

职业技术院校基于六西格玛理念的教育质量评价体系研究

六西格玛管理是本世纪初引入到国内的先进的质量管理理念。六西格玛管理对提升质量、改善文化等方面都有很大的促进作用，而将六西格玛管理引入到职业院校教育质量评价体系中来，不仅可以为职业院校教育质量提升提供一个全新的解决方案，也为我国职业教育质量与国际接轨指出了一条道路。     

The evolving theory of quality management: The role of Six Sigma

While Six Sigma is increasingly implemented in industry, little academic research has been done on Six Sigma and its influence on quality management theory and application. There is a criticism that Six Sigma simply puts traditional quality management practices in a new package. To investigate this issue and the role of Six Sigma in quality management, this study reviewed both the traditional quality management and Six Sigma literatures and identified three new practices that are critical for implementing Six Sigma's concept and method in an organization. These practices are referred to as: Six Sigma role structure, Six Sigma structured improvement procedure, and Six Sigma focus on metrics. A research model and survey instrument were developed to investigate how these Six Sigma practices integrate with seven traditional quality management practices to affect quality performance and business performance. Test results based on a sample of 226 US manufacturing plants revealed that the three Six Sigma practices are distinct practices from traditional quality management practices, and that they complement the traditional quality management practices in improving performance. The implications of the findings for researchers and practitioners are discussed and further research directions are offered.     

Six Sigma: The role of goals in improvement teams

The tenets of goal theory have been well established as a motivation mechanism in the management literature. However, some quality-management advocates, such as W. Edwards Deming, often criticize the use of goals. This research investigates the tension between goals and quality management in the Six Sigma context. We find empirical support that goals can be effective in Six Sigma improvement teams when teams adhere to the Six Sigma tools and method. However, challenging goals are counterproductive when Six Sigma teams do not use the tools and methods rigorously. This research reconciles the differences between quality management and goal theory by showing that the Six Sigma tools and method interact with goals.     

Six Sigma: Definition and underlying theory

Six Sigma has been gaining momentum in industry; however, academics have conducted little research on this emerging phenomenon. Understanding Six Sigma first requires providing a conceptual definition and identifying an underlying theory. In this paper we use the grounded theory approach and the scant literature available to propose an initial definition and theory of Six Sigma. Our research argues that although the tools and techniques in Six Sigma are strikingly similar to prior approaches to quality management, it provides an organizational structure not previously seen. This emergent structure for quality management helps organizations more rigorously control process improvement activities, while at the same time creating a context that enables problem exploration between disparate organizational members. Although Six Sigma provides benefits over prior approaches to quality management, it also creates new challenges for researchers and practitioners.     

基于平衡计分卡的六西格玛项目选择指标体系构建

企业如何对六西格玛项目进行选择,选择一个科学的评价体系至关重要。文章借鉴了六西格玛平衡计分卡原理和SWOT企业战略管理分析理论,通过财务、顾客、内部业务流程以及学习和成长四个维度分析,最后经过咨询质量管理专家,对指标进行修正,构建了基于六西格玛平衡计分卡的评价体系,希望能够为六西格玛项目选择提供一个有益的借鉴。     

基于6sigma的采购质量改进研究

将6sigma的管理方法引入采购质量管理中,运用6sigma定义的DMAIC五个步骤对采购过程的质量进行定义、评估、分析、改进和控制,从而达到提高采购过程质量水平的目的。     

现代产品的质量改进和六西格玛管理

高度自动化是现代制造系统的主要特征,自动化设备的广泛采用对质量提出了越来越高的要求。这就要求产品的质量不断的改进和提高,而六西格玛(6σ)理论是一套建立在统计学基础上的质量管理系统模式。它的本质是不断减少偏差,持续追求高品质。文中综述了现代产品的质量研究改进和六西格玛管理理论。     

Six Sigma and information systems project management: A revised theoretical model

Previous information systems (IS) research has significantly improved the success rate of IS projects, but the result is still far from satisfying. The effort to advance IS project management theories continues. One notable effort is Ravichandran and Rai (2000). Based on quality management principles, they developed a model (the R&R model) describing a qualityoriented organizational system that leads to software development quality performance. This study analyzed Six Sigma to propose major revisions to the R&R model. Six Sigma is a recent approach to quality management with proven effectiveness. The analysis of Six Sigma suggested that several constructs in the R&R model need to be respecified, leading to the definition of a new quality‐oriented organizational system. More importantly, the revised model posits that the new organizational system leads to IS project success that can be measured by organizational performance improvement. This study contributes to the literature and provides practical guidance to IS project managers.     

Lessons from Sweden’s first large-scale implementation of Six Sigma in healthcare

The Skaraborg Hospital Group (SkaS) has implemented a variety of quality management initiatives in the last 20 years in accordance with its strategy of excelling at quality development to fulfill the needs and expectations of its patients. One such initiative is Six Sigma, which has contributed to more than 40 completed improvement projects. Using an action research approach, this article describes the lessons that were learned from the first 22 Six Sigma projects, completed between 2006 and 2008 and having a success rate of 75%. We further describe how these insights have contributed to other ongoing quality improvement activities at SkaS. In particular, the paper presents some key points not earlier described in other Six Sigma healthcare applications.     

港口供应链的精益六西格玛物流模式研究

文章分析了港口供应链物流管理模式现状及存在的问题,介绍了精益六西格玛管理思想的概念及特点,根据精益六西格玛思想对物流管理的影响与作用,提出了应用于港口供应链的精益六西格玛管理模式。     

六西格玛管理——企业竞争制胜的利器

激烈的市场竞争要求企业具备低成本、高质量。六西格玛管理能有效识别并消除变异、提高质量、持续改进,是企业增强竞争优势的有效途径。本文通过分析六西格玛管理模式的内涵,提出当前金融危机环境下实施六西格玛管理的必要性。通过分析我国实施六西格玛的现状,阐述了当前我国企业实施六西格玛的重要现实意义。作为一种有效的质量管理模式,六西格玛不是单纯的技术方法的引用,它代表了先进的质量管理发展方向。此研究将有助于我国企业管理层科学地认识六西格玛,也有助于该方法在我国企业的推广。