A comparative study of airport connectivity in China,Europe and US: Which network provides the best service to passengers?

This paper investigates the connectivity of the airport networks in China, Europe and US. Our aim is to analyze which network is most beneficial to final passengers in terms of travel time and which of the network features lead to such a result. A time-dependent minimum path approach is employed to calculate the minimum travel time between each pair of airports in the three networks, inclusive of flight times and waiting times in intermediate airports. We evaluate each fastest indirect connection in terms of waiting times and routing factors to consider the effect of the hubs’ coordination and locations. The Chinese network provides the quickest travels for passengers, but this performance is explained by a small number of airports per inhabitant. The US network is the most coordinated when considering indirect connections. The EU network provides the most homogeneous level of service when comparing airports of different sizes.     

Temporal configurations of European airline networks

The deregulation of the US domestic airline industry resulted in the reconfiguration of airline networks into hub-and-spoke systems. In contrast to the US airlines, airlines in Europe already operated spatially concentrated networks long before deregulation. This concentration at the national home-base was the outcome of bilateral traffic rights designated to the national carrier. With a few exemptions, however, most of these star-shaped networks were not coordinated in time. Transfer opportunities at most national airports only existed by accident. Only airports that were operated as gateways to Europe provided planned connectivity between intercontinental flights and European feeder services. The deregulation of the EU market stimulated a second phase of airline network restructuring. European airlines concentrated their networks by adopting or intensifying wave-system structures (‘banks’ to use the US term) in their flight schedules. This paper investigates these post-deregulation temporal concentrations in European aviation networks. The development and configuration of wave-system structures at European airline hubs is analyzed as well as the resulting transfer opportunities during the 1990s. It is found that a temporal concentration trend exists among European airlines with deregulation resulting in the adoption or intensification of wave-system structures by airlines. These wave-system structures, as well as overall traffic growth, have significantly stimulated the number of indirect hub connections. Airline hubs with wave-system structures generally perform better because of the increased indirect connectivity given the number of direct connections.     

A tale of airline competition: When full-service carriers undercut low-cost carriers fares

The pricing of low-cost carriers (LCCs) compared with traditional airlines has been extensively investigated since their inception in the air transport market. Abundant empirical evidence attests that, on average, LCCs' fares (per km) are lower than those usually offered by full-service carriers (FSCs). Such literature, however, paid virtually no attention to the conditions under which LCCs lose their convenience compared to traditional airlines. The purpose of this study is to investigate the occurrence of LCCs sometimes offering higher fares than FSCs on competing flights. By using a dataset expressly collected for this purpose, we are able to quantify its frequency and suggest some possible explanations. These findings concur to cast some questions on the widely held preconception of vertical differentiation between LCCs' and FSCs’ offered services. Further research will be needed in order to understand the relative weight of the suggested factors.     

Out of Prague: a week-long intermodal shift from air to rail transport after Iceland’s Eyjafjallajökull erupted in 2010

In April 2010, the eruption of Eyjafjallajökull considerably disrupted air travel across Europe. The grounding of air transport forced passengers to cancel journeys or find alternative means of transport. We analyse short-term intermodal shifts as a reaction to sudden changes in air transport availability. The question addressed is whether, and in what capacity, air passengers used railways when Prague International Airport was closed. To compare the degree of intermodal shift in Prague for particular European destinations during the closure, we calculated an InterModal Shift Index. We concluded that approximately 20% of passengers travelling to neighbouring countries and 6% of passengers travelling to more distant European destinations chose rail as an alternative. Following the airport closure, travellers were willing to choose rail transport as an alternative, but this willingness varies for different countries and areas.     

Mutual influence across routes using a common airport: The case of the domestic market in Japan

This paper empirically investigates the mutual influence of traffic volumes across routes serving the same airport. Regression analysis using the data on Japan's domestic air transport market reveals that an increase in passengers on a given route has a positive effect on the number of passengers on other routes that share an endpoint airport with the given route. This result implies that a change in policy for an airport is likely to influence routes that do not serve that airport as well as the routes that do.     

Evaluation of passenger satisfaction with service quality: A consecutive method applied to the airline industry

Passengers' dissatisfaction with service quality is one of the crucial factors affecting the market share loss of airlines. This study aims to find out how airlines become capable of satisfying their passengers by considering the diversity of pre-purchase expectations. Therefore, the study proposes a novel model for clustering air passengers to identify passengers with similar expectations. Thus, the passengers' expectations of the service quality attributes in each cluster were measured and converted into quantitative degrees of customer satisfaction by applying the Kano model. Finally, Importance-Satisfaction Analysis (ISA) was employed to finding that which service quality indicators fall into the “Keep up the proper work”,” Concentrate here”,” Possible overkill”, and “Low priority” category for eliciting applicable marketing strategies.     

A market attraction model for predicting the US market share of large civil aircraft

With global annual sales exceeding $65 billion, the large civil aircraft industry is an important economic and strategic element of the European Union and US economies. Here we define large civil aircraft (LCA) as those aircraft with capacities exceeding 121 passengers and dedicated to the air passenger market served by commercial airlines. This paper employs a transformed log-centered market attraction model to forecast the US market share of LCA. This model specification ensures that the predicted market share is in the range [0,1] and that the sum of all predicted market shares is equal to 1.0, both logical process requirements. In this special case, where there are two producers, the market attraction model becomes a logit regression model. Here we specify the logit regression model as an autoregressive distributed lag model in which US market share is predicted by quantitative and qualitative predictor variables, an autoregressive lag operator and a linear trend component.     

Measuring the potential for self-connectivity in global air transport markets: Implications for airports and airlines

One of the strategies that air travellers employ to save money is self-connectivity, i.e. travelling with a combination of tickets where the airline/s involved do not handle the transfer themselves. Both airports and airlines, particularly low-cost carriers, have recently started catering to the needs of this type of passengers with the introduction of transfer fees or the development of self-connection platforms. The evidence provided by the existing literature, however, suggests that the degree of implementation of these strategies falls short of its true potential. In order to investigate how much self-connectivity could be observed in global air transport markets, this paper develops a forecasting model based on a zero-inflated Poisson regression on MIDT data. We identify the airports that have the highest potential to facilitate self-connections, as well as the factors that hinder or facilitate the necessary airline agreements at major locations. The results from this paper have many implications in regards to the widespread implementation of self-connection services and the future of the air travel industry.     

The relationship between on-time performance and airline market share: a new approach

We propose a new method of modeling the relationship between on-time performance and market share in the airline industry. The idea behind the method is that the passengers’ decision to remain (use same airline) or switch (use other airlines) at time t depends on whether they have experienced flight delays at time t−1 or not. More specifically, we posit that the passengers who experienced flight delays are more likely to switch airlines for the subsequent flight than those passengers who did not experience delays. To capture such effect, we develop an aggregate-level Markovian type model that estimates the transition probability matrices separately for the passengers who experienced flight delays at time t−1 and for those who did not experience delays. The model was calibrated with the US DOT data. The study results imply that, once experiencing flight delays, passengers are more likely to switch airlines. The results also imply that on-time performance affects a carrier’s market share primarily through the passengers’ experience, and not though the “advertisement” of performance.     

The dehubbing Cincinnati/Northern Kentucky International Airport (CVG): A spatiotemporal panorama

At its peak, in 2005, Cincinnati/Northern Kentucky International Airport (CVG) was Delta Airline's second largest hub, offering more than 600 flights per day to nearly 150 destinations in the United States and Europe. In 2005, CVG processed over 22.7 million passengers. By 2013, CVG provided fewer than 180 daily departures to 77 destinations and processed fewer than 6 million passengers per year. The purpose of this paper is to explore the spatiotemporal dynamics of CVG's dehubbing process. We highlight the operational, market and geographic factors that contributed to CVG's decline and use basic exploratory data analysis to provide perspective and deepen our understanding of this process. Results suggest that a combination of commercial carrier strategies, operational efficiencies, hub structures, network topologies and regional competition contributed to the deterioration of CVG. We conclude with a brief discussion of the empirical insights generated and highlight their implications for mid-sized air transport markets.     

Introducing connecting flights in LCCs' business model: Ryanair's network strategy

In light of the ‘hybridization’ process characterizing airlines' business models, this work contributes to the literature by analyzing the rationale underpinning the decision to introduce connecting flights into the typical point-to-point networks of low-cost carriers (LCCs). By referring to the network of the largest European LCC, Ryanair, we provide evidence on how its new inter-connecting strategy is influenced by market, supply, and leg characteristics. Applying a probit model, results suggest that Ryanair is offering connecting flights on both non-directly offered markets and on markets that it already serves directly. The likelihood to observe a connecting flight increases at higher level of legs' frequency and at lower levels of Ryanair's legs' market share. Eventually, this new connecting strategy is negatively correlated with market distance, routing factor, direct frequency, and Ryanair's current O&D market share.     

Low cost carriers in the Middle East and North Africa (MENA) region: Emergence and barriers to development

This paper investigates the development of low cost carriers (LCCs) in the Middle East and North Africa (MENA) region from a broader perspective. We use passenger volume data at the airline and flight segment levels to illustrate the development of LCCs in the region; we conduct a structured comparison of the actual business model characteristics of the MENA-based LCCs to assess their adherence to the archetypical LCC business model; and we compile the key barriers to LCC growth in MENA from the literature.We find that the overall market share of LCCs in MENA is still below the world average – despite high growth in recent years. The presence of LCCs varies considerably between MENA countries and route groups. The more upscale, “Jetblue”-style business model, where passengers benefit from additional, complementary services or product characteristics, prevails. Political tensions, adverse regulations and lower levels of liberalization compared to Europe or North America negatively affect LCC development in many MENA countries. While low middle-class proportions appear to be a challenge for low cost business models, Asian diaspora and tourism – from beach holidays to pilgrimage – seem to induce additional demand.     

User-Driven Prioritisation Process (UDPP) from advanced experimental to pre-operational validation environment

When the European Air Traffic Management Network (EATMN) approaches its capacity limits at certain airports, generating increasingly costly delays to flights and for passengers, reducing the impacts on airlines and passengers will be essential. There are two ways to address such increases in delay and costs. One is to strive to augment the capacity to reduce both delays and costs. The other one, adopted in this paper, is to reduce the impact of the delay on airlines and passengers.The User Driven Prioritisation Process (UDPP) provides airlines with additional flexibility in planning within constrained situations where delays are allocated, beyond the current slot swapping process already implemented by the EUROCONTROL Network Manager (NM).The paper presents recent validation results. It summarizes earlier results in a simplified EATMN with one constraint and several AUs showing that UDPP could reduce the impact of that delays on AUs' direct operational costs by 58% on average, and improves passengers’ connections. The paper then describes a parallel validation activity including several trials with SWISS. It focuses on the most recent validation results in a pre-operational environment close to SWISS Operations Control Centre (OCC). The results revealed overall operational benefit up to 65% improvement for the airline; and an initial impact assessment on the EATMN -although limited to one UDPP in the EATMN and one airline using it- shows promising results for the on-going integration closer to operations.While limited due to the simplified network context, these results are encouraging to undertake more complete network impact studies as well as to move forward to environments that are more realistic, bridging towards deployment.     

Airport selection criteria of low-cost carriers: A fuzzy analytical hierarchy process

The selection of airport is an important consideration for low-cost carriers (LCCs) to remain cost competitive. The objective of this study is to identify and rank the airport selection criteria of LCCs. Based on reviewing the existing literature, five main factors comprising 16 sub-factors were developed. The factors were first validated by three industry experts from the aviation industry. Thereafter, a survey questionnaire requiring a comparison of the factors was administered on 28 executives who were involved in the strategy planning and formulation of LCCs based in China or Korea. The collected data were analysed using fuzzy analytical hierarchy process (FAHP). In descending order of their importance, the main factors influencing LCCs' selection of airport are (1) airport charges, (2) airport performance, (3) airport growth opportunities, (4) catchment area and (5) airport infrastructure. The top three sub-factors are airport costs, demand for LCC services and passenger throughput. The research contributes to academic research by providing a holistic assessment of the key considerations influencing LCCs' selection of airport. In addition, it implicates policy formulation of LCCs by providing a framework for assessment of airports that are suitable for LCCs’ operations.     

Grounded: Characterising the market exit of European low cost airlines

The aim of this paper is to undertake a comprehensive study of low cost carrier (LCC) market entry and exit in Europe between 1992 and 2012. In the 20 year period between 1992 and 2012, 43 LCCs have taken advantage of the progressive liberalisation of the European aviation market and commenced scheduled flight operations within the continent. Of these 43, only 10 remain operational, a failure rate of 77%. This paper contributes to extant literature on LCCs by examining the market entry, business practices, operating longevity and fate of failed operators to characterise European LCC market exit. Drawing on the findings of a detailed continental-wide study, the paper identifies that an airline's start-up date, the nature and size of its operation and the size and composition of its aircraft fleet are key factors which influence LCC success and failure. The implications for both European and emerging LCC markets are discussed.     

Measuring connectivity in the air freight industry

In this paper, we present an air transport connectivity model for air freight. For the purposes of this paper, connectivity is defined as all possible direct and indirect connections to or from an airport operated by wide-body aircraft, weighted for the quality of the connection in terms of transhipment and in-flight times. Using this model, we analyse the networks of seven European airports. Europe’s largest hub airports carry most air freight thanks to their extensive intercontinental passenger networks, while smaller airports with a strong focus on air freight carry large amounts of cargo on dedicated freighter aircraft. For air freight operations, the catchment area of an airport is much larger than it is for passenger services, as shipments are being trucked to their departure airport throughout all of mainland Europe. Since there are many airports sharing the same catchment area, potential competition for air freight is fierce. We found that well located regions between the four large European airports have access to large air freight networks, whilst regional air freight connectivity in northern and southern parts of Europe is substantially lower.     

Exploring characteristics of passengers using traditional and low-cost airlines: A case study of Belgrade Airport

Low cost carriers entered the Serbian air travel market after Serbia joined the European Common Aviation Area (ECAA) in 2006, prompting the development of healthy competition among airlines and resulting in significant traffic increase at Belgrade Airport. The aim of this paper is to examine the characteristics of passengers traveling on low-cost carriers (LCC) in comparison with those traveling on traditional airlines by using cluster analysis, and to provide practical implications to airport management in tailoring their strategies to meet growing demand. A comprehensive passenger survey was recently conducted at Belgrade Airport on the routes where competition between traditional and LCC carrier exists. The results reveal that emigrants, primarily encouraged by favorable fares, constitute a substantial portion of LCC passengers. Affordable service offered by LCC has also been a positive stimulus for emigrants, who purchase tickets for their friends and relatives to visit them in their host countries. On the other hand, passengers using traditional airlines could be generally classified into two segments, those who fly on business and those who fly for leisure purposes, and each had specific needs when choosing their airline.     

Leisure versus business passengers: Similarities,differences, and implications

As low-cost air carriers increase their market share, the percentage of leisure to total passengers will increase. Data from an airport passenger survey are analyzed to document differences and similarities between leisure and business passengers. Surprisingly, the two groups of passengers are quite similar in terms of their reasons for choosing to fly from the airport surveyed, their parking requirements, and the number of bags they checked. These similarities indicate that airline and airport managers may not be obliged to make significant adjustments to their operations to account for the changing passenger mix.     

Entry patterns of low-cost carriers in Hong Kong and implications to the regional market

This study aims to provide a better understanding of Asia's low-cost carriers (LCCs) by empirically analysing their route entry patterns in Hong Kong. Two alternative models have been tested, namely a standard probit model and a generalized least squares estimation. Consistent findings from the two models suggest that LCCs in Asia have a preference for large markets with big populations, high incomes and high traffic volume. On the other hand, the dominance of incumbent full service airlines (FSAs), fierce route competition and the lack of secondary airports are not critical to the growth of LCCs. However, government regulations and airport access are main impediment factors. Despite the adoption of long-distance low-cost models by the region's airlines, geographic distance still plays an important role in LCCs' entry decisions. For the growth of low-cost travel and associated benefits in the tourism industry and overall economy, it is important for governments in the region to liberalize aviation markets, provide sufficient airport capacity, and promote efficient allocation of airport slots.     

Code-share connectivity within global airline alliances – How much potential is utilized?

This paper analyzes the code-share connectivity of carriers from the three global alliances: Star Alliance, Sky Team and oneworld. We generate 2-leg online and code-share connections to evaluate the existing connectivity. Additionally, we generate all potential interline connections between members of the same alliance that are not yet supported with existing code-shares and analyze what share of the potential connectivity remains unused. We find that code-share connections account to about one-fourth of the total number of international connections offered by alliance members. 73% of those code-share connections are with partners from the same alliance, 6% with carriers from competing alliances and the rest with other carriers, which means that airlines seek partnerships not only within their own global alliance but even with members of competing alliances. At the same time, over 25% of the total potential code-share connections between members of the same alliance remain unused. This connectivity potential is better utilized within the network of Sky Team and oneworld than within Star Alliance. American and European carriers show a higher degree of code-share partnership with their alliance partners than Asian carriers. Overall, code-share partnerships are strongly driven by strategic decisions on bilateral airline level. Many airline-pairs fully utilize their connectivity potential (almost half of the total existing code-share connections) but some cooperate only on selected routes or not at all. Over one-third of the remaining code-share connectivity potential within alliances is attributed to airline-pairs that don't partner at all.