Kwaliteitsbeleid en Industriele Organisatie "MORGEN"

Quality and Industrial Organisation: "To-morrow".
The influence of organised consumers, European integration and economic development on quality and organisation has been given.
A special way of organising from the bottom to the top has been explained. Emphasis has been placed on the necessity of and means of communication.     

Book reviews

Book reviewed in this article: Legal Intervention in Industrial Relations: Gains and Losses William McCarthy (ed) Workplace Industrial Relations–Australian Case Studies R. Lansbury and D. Macdonald (Eds.) Industrial Democracy as Process: Participatory Action Research in the Fagor Cooperative Group of Mondragón Davydd J. Greenwood, José Luis González Santos et al. Van Gorcum The National Health Service and the Labour Market R. A. Wilson and J. A. Stilwell (Eds.) Labour Governments and Private Industry: the Experience of 1945–1951 , H. Mercer, N. Rollings and J. Tomlinson, (Eds.) The Japanese Enterprise System: Competitive Strategies and Cooperative Structures W. Mark Fruin Prices, Quality and Trust: Interfirm Relations in Britain and Japan Mari Sako     

Group concept mapping methodology: toward an epistemology of group conceptualization,complexity, and emergence

Quality & Quantity - Group concept mapping is a participatory mixed-methods approach to social and behavioral research that integrates qualitative group processes with multivariate statistical...     

谈进一步加强高职高专院校“质量工程”建设的思路及举措

"质量工程"建设是提高高职高专教育教学质量的关键。文章从高职高专院校发展现状,并结合陕铁职院在"质量工程"建设中的做法和经验,提出了进一步加强高职高专院校"质量工程"建设的思路及举措。     

Qualitative and quantitative research in the humanities and social sciences: how natural language processing (NLP) can help

Quality & Quantity - The paper describes computational tools that can be of great help to both qualitative and quantitative scholars in the humanities and social sciences who deal with words as...     

Importing set-theoretic tools into quantitative research: the case of necessary and sufficient conditions

Quality & Quantity - In this article, we import set-theoretic methods from the qualitative research tradition into the quantitative research tradition. We focus specifically on set-theoretic...     

浅谈建设工程的质量管理

随着社会生产力的发展和科学技术的进步,建设工程在工程管理上的要求也日益规范化、系统化,工程成本、工程进度以及工程质量和安全等方面与以往有着质的飞跃。"百年大计,质量第一。"工程质量是基本建设的生命,是工程建设的核心,提高工程质量、降低建设成本、最大限度满足建设单位的需要,是基建项目管理的根本目的。因此,要加强对基建工程的管理,尤其是工程质量的管理。     

基于服务科学构建旅游服务质量评价模型的研究

本研究旨在为旅游业提供可靠的服务水平测量工具,帮助旅游管理者找寻服务质量的改进方向,提高服务水平。根据服务科学管理与工程(SSME)的研究方法,界定出旅游服务质量的5个维度,22项指标,在进行了信度、效度检验的基础上建立服务质量评价模型,分析评价了松潘旅游服务质量。     

Phenomena-centered Text Analysis (PTA): a new approach to foster the qualitative paradigm in text analysis

Quality & Quantity - Content or text analysis is one of the most common evaluation methods employed in qualitative research. Despite its wide application, however, a clear structure of how such...     

珠峰脚下“牧羊人”

“天苍苍,野茫茫,风吹草低见牛羊。”青海云鑫实业集团创始人杨作云,产业扶贫15年,在珠峰脚下的日喀则,让草原全景图生机勃勃的走进了现实。     

服务质量差距模型在专业课程设计与实施中的应用研究——以《物流企业经营与运作》课程为例

学校培养出的专业学生与用人单位对专门人才的期望之间始终存在着一定的差距,这种差距的大小可以通过“差距弥合”来加以修补。文中将服务营销中的“服务质量差距模型”应用于物流管理专业课程《物流企业经营与运作》的方案设计与教学实施,首先通过市场调查获取企业对学生专业能力的期望,并将这种期望转变成清晰的课程目标,然后选取有利于教学“服务价值链”传递的关键环节和方法,重点培养学生的实践能力。     

Het oordeel van een bedrijfsleider over de toepassing van de statistiek in het bedrijf

A manager's view on the application of statistics in the concern.
To be able to judge of the correct dosing of statistical methods in his concern a manager should discriminate between incidental research and systemetical application of statistics. A sound job limitation and good information are indispensable to the success of a statistical check system.
The cost of the introduction of statistical check methods into a concern with a variated manufacturing programme in the field of electrical engineering (350 people) was estimated to be Djls 18,000 in one year. In the next year more than this amount will be earned back through the savings and the improvements obtained.     

Book reviews

Inside IBM: A European's Story Jacques Maisonrouge Collins The Road to Nissan: Flexibility, Quality, Teamwork Peter Wickens MacMillan Industrial Relations-theory and practice Michael Salamon Industrial Relations: Cost-effective strategies Chris Brewster and Stephen Connock, Hutchinson Profit Sharing and Profitability—How Profit Sharing Promotes Business Success D. Wallace Bell and Charles G. Hanson Collective Bargaining in American Industry—contemporary perspectives and future directions David B. Lipsky and Clifford B. Donn Choosing Sides: Unions and the Team Concept Mike Parker and Jane Slaughter The Politics of Industrial Closure Tony Dickson and David Judge Striking Out Strikes: Changing employment relations in the British Labour market C. G. Hanson and G. Mather     

信息技术相关专业校企联合办学模式的探索

以黑龙江八一农垦大学与北京科瑞尔思科技有限公司、大庆服务外包产业园、北京达内科技有限公司等相关部门的校企合作方面的试点性成果为基础,总结介绍经验,并从校企联合办学模式和人才培养模式等方面进行了探索。     

对《图书馆服务宣言》的思考——纪念《图书馆服务宣言》两周年

《图书馆服务宣言》出台已经两周年了。《图书馆服务宣言》对我国图书馆事业建设具有极其重要的现实意义和深远影响。然而,如何完全兑现《图书馆服务宣言》中的承诺,尤其是中小型图书馆、偏远地区图书馆能否实践承诺的服务内容还存在问题。对此,可以从推进立法、加大投入、提高图书馆人员素质等几方面加以解决。     

Developing and validating the qualitative labour productivity measurement in service industry

Quality & Quantity - Over the past two centuries, labour productivity (LP) measured has long been synonymous with productivity measured in manufacturing quantitative features reflecting to its...     

Web服务Qos评价的模糊新算法

质量评价在Web服务生命周期的服务选择、实时监控、管理和计费等阶段占有越来越重要的地位,且模糊理论已应用于该领域。文章从区分冗余隶属度的角度对模糊综合评判算法进行改进,以消除指标隶属度中对目标分类不起作用的冗余数值,在没有冗余数据的条件下实现隶属度转换,并应用于Web服务QoS的评价。