Tourism and Hospitality Higher Education in Taiwan

SUMMARY

The binary system of tourism and hospitality higher education in Taiwan divides into academic higher education and technical/vocational(institute/university of technology, five-year junior college and two-year junior college). The development of tourism and hospitality higher education in Taiwan is closely related to the growth in the domestic tourist market and the social development of the country. The earliest tourism education began in 1965. This long process of development has given Taiwanese tourism and hospitality education a multifaceted outlook and is generally divided into three periods: the origination period (1946–1968), the growth period (1969–1991), and the competition and adjustment period (1990–present). Over the past years, tourism and hospitality higher education in Taiwan has witnessed rapid growth in numbers, increasing diversification in program names, and with junior colleges and institutes of technology transforming themselves into universities of technology. Current tourism and hospitality programs are boosting global competitiveness for the future hospitality market in Taiwan, with careful positioning clear goals, curriculum planning, integrating hospitality/tourism curriculum, alliances and collaboration, and strengthening tourism and hospitality research.     

The Past,Present, and Future of Hospitality and Tourism Higher Education in Hong Kong

SUMMARY

Hospitality and tourism management programmes are widely available in Hong Kong. At present, there is no official publication on the history and development of higher education in hospitality and tourism management in Hong Kong. This paper aims to review the history and current status of hospitality and tourism higher education in Hong Kong, focusing on the programmes offered at sub-degree, degree, and post-graduate degree levels, and to explore future directions for its development.     

Tourism and Hospitality Higher Education in Israel

SUMMARY

This paper presents the past and present of higher education in tourism and hospitality management in Israel.

The paper discusses the growth of higher education in hospitality and tourism through local initiatives and by franchising and extensions from foreign institutions. The nature of the higher education system in Israel and the accreditation processes of local academic programs is discussed. The case of Ben-Gurion University is introduced to illustrate the development of an academic programinhospitality and tourism management.

The paper also compares the current state of the available academic programs to the year of 2000, at the eve of the Palestinian uprising. The paper analyses the complex relations between the Israeli hospitality industry and the higher education programs, as well as the challenges of future graduate programs and industry-academe relationships.     

Total Quality Management and Tourism and Hospitality Education

ABSTRACT

This paper examines the application of quality management concepts in relation to the provision of tourism and hospitality education, with a specific focus on Thailand. The key quality concepts, namely quality control, quality assurance, quality audit and “Total Quality Management” (TQM) are identified, and the applications of these concepts in the provision of tourism and hospitality education are discussed. The paper explores three main themes. The first is to examine how quality issues have been applied to tourism and hospitality education. Second, the paper outlines the concepts of quality management, which represent the key element of a TQM strategy to implement conformance to standards and quality improvement. The third theme discusses the specific case of Thailand, drawing on research in its early stages which examines quality management in tourism and hospitality education in Thailand. An outline of the nature of tourism and hospitality education in Thailand is provided, followed by a synopsis of the significant challenges facing Thai tourism and hospitality education. A procedure for examining quality in tourism and hospitality education in Thailand is proposed.     

Tourism and hospitality industry job-attainment beliefs and work values among Australian schools leavers

Five hundred and ninety-four Australian high school students were surveyed so as to investigate basic work values and tourism and hospitality industry job-attainment criteria. The most highly ranked work values were self-development, creativity and management, whereas the most highly ranked tourism and hospitality industry job-attainment criteria were motivation, positive attitudes and personal appearance. Females were found to rank highly criteria such as motivation, positive attitudes and a liking for people, whereas males are found to rank highly the contacts of the applicant. Prospective tourism and hospitality industry employees generally associated the work value-self development with a range of tourism and hospitality job-attainment criteria, though not formal education and contacts. The work value regarding management was, however, associated with personal appearance, practical experience, good references and positive attitudes. Implications of these results for prospective tourism and hospitality industry employees, careers counsellors and the industry are examined.     

An Investigation of Professional Development Education for Tourism and Hospitality Employees Through University and Industry Cooperative Education Partnerships

ABSTRACT

Cooperative educational partnerships in Australia are innovative education partnerships where universities join with a business or industry association in a working relationship. The partners share resources to develop and provide undergraduate award-bearing professional development education courses for employees and association members. The aim of this research is to investigate the nature of outcomes that encourages tourism and hospitality organisations to encourage professional development education for their employees and members.

This research used a qualitative approach to understand and analyse five cooperative education partnerships operating in the School of Tourism and Hospitality Management, Southern Cross University, Lismore, Australia. The outcomes emerging for tourism and hospitality organisations include encouraging confidence and loyalty in employees and a strengthening industry commitment to further education. The university saw professional development education provided through cooperative education partnerships as becoming part of their core education activity. Communication difficulties between different organisation cultures appear to be a barrier to overcome.     

The Sixth Asia Pacific Tourism Association Annual Conference

ABSTRACT

Developed over the last two decades, higher tourism education in China has made a great contribution to the growth of the tourism industry, but is now faced with a variety of challenges in its further development. The article discusses the current situations and problems of higher tourism education in China, analyzes the causes of the problems and then puts forward suggestions to solve them.     

Entrepreneurship education in hospitality and tourism: insights from entrepreneurs

The perceptions of entrepreneurs in businesses related to hospitality and tourism in a rural community were explored through interviews to better understand their backgrounds, experiences, and insights into education for future entrepreneurs. The data were analyzed for themes and the findings provided ideas for entrepreneurship education in hospitality and tourism and indicated that further attention could be given toward helping students to develop creativity and critical thinking skills, engage in deeper self-discovery experiences, and understand tourism more fully to help prepare them for entrepreneurial roles.     

MOOCs in tourism and hospitality: a review

ABSTRACT

Massive Open Online Courses (MOOCs) have grown significantly and globally in less than ten years. However, practices and research in tourism and hospitality MOOCs remain nascent. This study proposes the MOOC Components Framework with six groups of course components: scaffolding, lectures, networking, collaboration, assessment, and affirmation. Drawing on this framework and a case study method, the study analyses 18 tourism and hospitality MOOCs from higher education institutions. The results highlight that: tourism and hospitality MOOC offerings lack diversity; the forum is the preferred communication tool; social media are comparatively underused; the discontinuity of MOOC instructors needs attention; and finally, littless multilingual support is available.     

The Delphi technique in the measurement of tourism market potential: The case of Nova Scotia

In order to plan for the development of tourism in Nova Scotia it has been necessary to gather information and opinions on the industry on a more detailed scale than has hitherto been done. Here the Delphi technique is used to gather data on tourism research, on future impacts of tourism and to strengthen a regional data base, all of which are intended to act as an effective policy-making tool in solving management and planning problems in the tourism and hospitality industry. The impact of new technology (in particular the CHECK-INN system) and training needs are discussed in detail.     

Travel and Tourism Education in Thailand

SUMMARY

The main principles of the tourism policy as established by the Ministry of Tourism and Sports during 2003–2006 is to develop Thailand to be Tourism Capital of Asia within 3 years starting from 2004 to 2006. To achieve the ambitious government target, the success of any tourism development strategy will be determined to a large extent by human resources, which can deliver efficient, high quality services. The travel and tourism education in Thailand at an undergraduate level was offered in the Faculty of Commerce and Accountancy, Chulalongkorn University in 1955 under the Bachelor of Commerce Degree with a major field of study in “Travel Management.” Prince of Songkla University (PSU) brought the concept of community college from the U.S.A. to put into action by setting up Phuket Community College by offering 2-year diploma program in Hotel and Tourism Management to meet the staff requirement of tourism industry in Phuket in 1977. The findings of 'Baccalaureate and Graduate Degrees in Tourism and Hospitality Studies in Thailand: The Current Situations, Problems and Future Development' studied by Chaisawat (1997) and Chaisawat (2000) found that the situation of the universities/institutes that offered programs in hospitality and tourism had changed with a lot of quantity improvement in terms of institutions, number of staff, and number of input/output students as well as research projects. But the very important issues that relate directly to the quality of graduates, problems and constraints running in the hospitality/tourism programs still existed. The National Economic and Social Development Board (NESDB) (2004) did an in-depth study of the labour force situation among middle- and high-level personnel within the tourism industry in order to increase productivity and capability of the national competitiveness. Chaisawat and Boonchu (2005) did another study on Baccalaureate and Graduate Degrees in tourism and hospitality studies in Thailand in 2003. Both studies also found that the quantity of graduates from the educational institutions was sufficiently to serve the demand of the industry. However, there were problems in terms of quality since graduates' qualifications were not up to the standards required by the employers. Finally the paper recommended that Thailand should be positioned as a centre for hospitality and tourism studies and training, locating at major tourism destinations. In terms of strategic implementation of tourism development, tourism educations and training institutions should play the catalyst and coordinating roles with the stakeholders in each region or destination.     

中国旅游教育研究综述

随着旅游业的发展 ,中国旅游教育蓬勃兴起 ,成为旅游业发展的重要支撑。本文从中国旅游教育的发展、旅游学科建设、旅游教育结构体系以及高等旅游教育的性质、课程设置等方面对中国旅游教育的研究进行了简略综述。提出了今后需要进一步研究的有关旅游教育的理论和实际问题。     

Tourism Education in Canada

SUMMARY

This paper explores the past, present, and future directions of tourism education in Canada, from its origins in the late 1960s until today. The study reviews the development of tourism education over four decades, with a particular focus on developments in Ontario. The influence of tourism organizations, and the impact of legislation on tourism and hospitality education in developing future industry leaders capable of sustaining and growing Canada's tourism industry are discussed. The paper also reflects on the current status of tourism education in Canada, the lack of government support for tourism research initiatives, and the loss of research talent to overseas universities. The research discovered a paucity of past historical documentation of tourism education in Canada and this paper is perhaps the first concerted effort to chronicle the 40-year cumulative history of formal tourism education in Canada.     

旅游教育与网络交流平台应用之探索——旅游学术BBS发展探析

目前我国已经明显加快了教育信息化的步伐,网络的使用渗透到了高校教育的各个层面,利用网络的信息沟通来促进学术交流也成了一个新的课题。本文通过对我国旅游专业的现状分析,认为电子公告板(BBS)的形式适用于旅游学术讨论,将成为旅游教育和研究发展的一个好的辅助工具;分析了我国现有旅游学术BBS所存在的问题及其原因,提出了旅游BBS的三阶段发展构想;分析旅游学术BBS不仅应当成为一个全国性的旅游专业学习交流平台,更应该发挥其不受时间空间限制的优势,通过规范化的管理,使旅游学术BBS能服务于更高层次的旅游学术交流。文章还探讨了旅游学术BBS在向专业化发展过程中所面对的版权问题。     

关于旅游学科发展与旅游管理专业课程体系建设的思考

本文提出了中国旅游事业以及高等旅游教育与科研近30年发展中几个主要方面问题:旅游和高等旅游教育科研的所得和所失、旅游的基本性质、高等旅游教育的定性、旅游学能否成为一门独立学科、旅游学科体系的建设、旅游管理专业课程体系构成、旅游管理专业主干课程及内容的确定,分析了这些问题的根源.在此基础上集中阐述了作者对旅游学科定性和定位、旅游学科理论体系结构、旅游学科的研究方法论、旅游管理专业课程体系构建等问题的观点.     

职业教育的基本特征对旅游高等教育的启示

旅游高等教育是面向和服务于旅游产业 ,具有鲜明职业特征的专业教育 ;职业教育是相对独立的教育类型 ,具有不同于普通教育的人才培养模式。本文通过分析职业教育在教育目标、教育内容、教育方式、教育媒体等教育四元素上的特征、与学科教育的异同点 ,试图从新的角度来看待旅游高等教育中亟待解决的问题 ,并针对问题提出若干看法 ,希望能为旅游高等教育的创新和发展抛砖引玉     

旅游人才培养与高等旅游教育的职业化发展

旅游业的飞速发展及国际旅游业竞争的加剧 ,对从业人员提出了更高的要求 ,越来越多的国家和企业认识到2 1世纪旅游业的竞争 ,实际上就是旅游人才的竞争。本文首先从旅游人才市场的供需错位现象入手 ,分析目前我国高等旅游教育中存在的不足 ,认为职业化导向应是高等旅游教育发展的方向之一 ,并提出了相应的发展思路与对策     

A Review of Personality Research in the Tourism and Hospitality Context

Most commentators agree that human relations are central to tourism and hospitality. Different personalities thus display different reactions to the same task. This article provides an overview of prior studies on personality in the context of tourism and hospitality. Using EBSCOHost's Hospitality & Tourism Index, the largest online database for tourism and hospitality research, we analyzed published articles on the topic. Broadly speaking, prior studies can be grouped into the seven dimensions of disposal, biological, intrapsychic, cognitive, social, and adjustment in personality research, plus brand personality. Interestingly, our results show although the Internet has become one of the major marketing channels for hospitality and tourism, only a small number of published articles are related to consumers' online behavior. We thus propose that this area be further researched in the future.     

Sustainability through food and conversation: the role of an entrepreneurial restaurateur in fostering engagement with sustainable development issues

Food justice, food cultures and people's engagement with healthy food production and consumption are key contemporary concerns, with a growing sustainable hospitality and tourism literature. Efforts range from narrowly focused initiatives, such as promoting organic produce and fair trade, to more holistic challenges to current systems through initiatives like the slow food and locavore movements, which may represent systemic alternatives. However, little analysis is available on how cafés and restaurants might become sites for experimentation in profitable and just sustainable hospitality, and places for sustainability engagement and education. Focusing on the evolution of a sustainable café in Adelaide, South Australia, this article explores how one entrepreneurial restaurateur uses his café to engage customers and community in a collaborative conversation about sustainable development, food, hospitality and tourism, helping transform our food culture and even lifeways. Our findings indicate the value of deep local embedding as a pathway to meaningful sustainability. The study offers insights into how hospitality and tourism can contribute to dialogues on alternative consumption which may offer visionary pathways to alternative futures. It also explores the role of pioneers in sustainable business and hospitality, their drivers and their views. A forthcoming global research initiative is discussed.     

Transferring Tourism Knowledge

SUMMARY

Knowledge sharing and quality assurance in hospitality and tourism is a very broad topic to cover. This paper focuses mainly on the role of higher education in transferring knowledge into practice. Knowledge can be defined as “an understanding of something and the ability to use that understanding through study and experience.”¹