Dynamic and customer-oriented workplaces: implications for HRM practice and research

Changes in competitive environments are resulting in changes to the nature of work. We present job structure changes and a heightened customer orientation as two primary examples of changes that necessitate adaptation of human resource management (HRM) practices. The level of success in light of these organizational changes will largely be determined by how effectively people are managed in the new organizational environments. HRM practices that adapt to the new organizational conditions can add tremendously to the business and be a key to long-term competitiveness. We examine the implications of these changes for HRM practice and research, with particular attention to psychological contracts, job analysis, selection, and performance appraisal. The thrust of the article is to identify and describe research directions that have the potential for contributing to the future relevance and success of HRM.     

Arbitration of accommodation in US workplaces: employee,stakeholder and human resources characteristics

This research examines how arbitrators consider accommodations for employees with physical and mental illnesses. Unlike other recent research on the subject, the authors specifically and purposely draw their sample from recent US arbitration cases—2015 to 2018, n = 209. Additionally, using content analysis software, NVivo , the case characteristics were autocoded, and the case outcomes were manually coded. Using logistic regression, the following model was developed to predict the odds of case outcomes: disability, injury, discrimination, retaliation, absence and reinstatement. The Cox and Snell and Nagelkerke analysis indicates that our model accounts for approximately 15.6 to 21.5 per cent of the variance, with 33.3 per cent of the individual and split arbitration cases outcomes and 91.2 per cent for organisation arbitration cases correctly predicted. The model predicts 71.2 per cent of the cases.     

Packaging logistics in supply chain practice – current state,trade-offs and improvement potential

Packaging affects the logistical and environmental efficiency of supply chains. The purpose is to increase knowledge of the current state, trade-offs and improvement potential of packaging logistics in supply chain practice. The research is based on 22 cases, each of which consists of supply chain mapping and structured interviews with three supply chain actors (manufacturer, distributor and retailer). The paper identifies and explains improvement areas, trade-offs and gaps in packaging systems from a supply chain perspective for the whole packaging system, each packaging level and each actor. The results highlight a supply chain potential of better incorporating the packaging system requirements from actors not responsible for developing or selecting packaging. The paper discusses models for cost and benefit sharing and for identification and decision-making about trade-offs in packaging systems. Companies should collaborate, apply an integrated approach and find new approaches to integrate customers and suppliers into the packaging development process.     

Theory,practice and potential of debt for development swaps in the Asian and Pacific region

This paper discusses to what extent debt relief embedded in debt swaps linked to development can be helpful in reaching development goals such as the Millennium Development Goals. A range of historical and current international debt relief practices and proposals is assessed on the basis of their ability to generate additional resources and their effectiveness in channeling these resources towards development by ways of earmarking. It is argued that traditional debt for development swaps, because of their marginal and micro-earmarked nature, are less efficient and effective than larger scale operations such as those that are linked to the PRSP (‘debt for PRSP swaps’) as in the HIPC Initiative and recent extensions. Observing that current practice largely bypasses the Asian and Pacific countries, we finally assess to what extent there is an untapped potential to promote debt swaps for this region.     

Partnership and the development of trust in British workplaces

This article examines the alleged links between ‘partnership’ forms of managing workplace relationships in Britain and the development of intra‐organisational ‘trust’. The potential for mutually complementary linkages between the two are clear, in theory at least. Partnership should produce, nurture and enhance levels of interpersonal trust inside organisations, while trust legitimates and helps reinforce an organisation's ‘partnership’. Qualitative evidence drawn from the self‐reports of key participants in three unionised partnership organisations provides some support for the claimed linkages. But it also highlights weaknesses, discrepancies and pitfalls inherent in the process of pursuing trust through partnership. These offer insights into the process for managers, trade union officials, employee representatives and policy‐makers, as well as suggesting avenues for future research using trust as a theoretical framework.     

Is deflation costly after all? The perils of erroneous historical classifications

I estimate average economic activity during periods of inflation and deflation while accounting for measurement errors in 19th century prices. These measurement errors lead to underestimation (overestimation) of economic activity during periods of inflation (deflation). By exploiting multiple deflation indicators, it is possible to recover the true relationship; the shortfall of US industrial production growth during periods of deflation ranges from −4.5 pp to −7.6 pp, instead of −2 pp. I also find a negative relationship between deflation and real activity in the UK. I then examine the cross-country variation in the estimates for eleven countries. The patterns are consistent with stronger biases for countries with more serious measurement errors in prices.     

Expressions of anger in Israeli workplaces: The special place of customer interactions

We examine norms regarding displays of anger in interactions with different target persons in Israeli organizations. Israeli university students who had been employed in the last year were asked about displaying anger to managers, subordinates, coworkers, customers and customer service representatives. For comparison, data about displays of another negative emotion—fear—were also collected. Our predictions—that anger expression is influenced by the power of the target person—were supported. There was stronger agreement that anger should be suppressed with managers than with coworkers and subordinates. Agreement that anger should be suppressed was also stronger regarding displays toward customers than toward coworkers, subordinates and managers. Norms of suppressing anger were particularly strong for displays toward customers, and far stronger than the parallel of customers' displays toward customer service representatives. These finding are suggested to imply the penetration of global customer service norms to the Israeli economy.     

关于审计导向问题的研究

本文回顾了现行审计导向的发展演变过程,认为审计导向模式的发展演变是审计的社会需求和审计目标发展的必然结果,基于社会审计期望要求的审计目标体现了审计内在系统的逻辑性.以审计目标作为审计的导向可以解决现行审计导向的缺陷和面临的问题.     

The impact of disability-assistance animals on the psychological health of workplaces: A systematic review

This study presents a systematic review of the impact of disability-assistance animals in the workplace. While the importance of establishing workplace diversity initiatives is widely established, there is little thought as to how organizations can support it beyond legal compliance with anti-discrimination laws. This paper adopts an innovative approach to analysing diversity, combining business, psychology and law literature to identify the positive and negative implications of disability assistance animals in the workplace. The literature review reveals three benefits to having assistance animals in the workplace: it positively affects disability support; it improves the productivity and psychological health of employees; and it increases workplace attractiveness. However, because these positive effects may be moderated by individual preferences, we acknowledge potential negative effects, such as allergies, phobias and disruptions when animals are introduced to a workplace. We conclude by presenting a framework to guide future research, and analysing the practical and theoretical implications of assistance animals in the workplace.     

Environmental management accounting in Europe: current practice and future potential

Abstract

We examine the impact of managerial financial reporting incentives on accounting quality changes around International Financial Reporting Standards (IFRS) adoption. A novel feature of our single-country setting based on Germany is that voluntary IFRS adoption was allowed and common before IFRS became mandatory. We exploit the revealed preferences in the choice to (not) adopt IFRS voluntarily to determine whether the management of individual firms had incentives to adopt IFRS. For comparability with previous studies, we assess accounting quality through multiple constructs such as earnings management, timely loss recognition, and value relevance. While most existing literature documents accounting quality improvements following IFRS adoption, we find that improvements are confined to firms with incentives to adopt, that is, voluntary adopters. We also find that firms that resist IFRS adoption have closer connections with banks and inside shareholders, consistent with lower incentives for more comprehensive accounting standards. The overall results indicate that reporting incentives dominate accounting standards in determining accounting quality. We conclude that it is unwarranted to infer from evidence on accounting quality changes around voluntary adoption that IFRS per se improves accounting quality.     

人的现代化与首都城市文化的首善精神

研究"软件"与"硬件"二者在发展中的关系,已经是城市现代化建设领域的关注点.将城市主体--"人的现代性"作为着眼点和着力处,揭示其在国内城市中普遍滞后于建筑设施现代化水平的现象,从而阐释城市文化、城市精神的意义.就"临战"奥运的北京,提出首都应以"首善"作为城市精神核心的建议,主张用"人的现代化"成果为城市文化注入活力,以增强城市成员对城市文化的认知和认同,来改善主流人群的价值取向;通过重塑公共场合的社会言行举止的规范性等举措,来提升城市整体"软实力",加快新世纪北京具备国际文化中心城市内在品质的建设步伐.     

Union substitution effects of human resource management practices in South Korean workplaces, 2005–2013

Abstract

This article explores the association between various workplace-level HRM practices and a decline in union strength using a unique longitudinal survey data-set gathered in South Korea from 2005 to 2013. It addresses the underlying theoretical mechanisms by which HRM programs substitute for the roles labor unions have traditionally played. Suggesting more nuanced theoretical implications about HRM practices and union decline, statistical analyses reveal that workplaces that have implemented HRM practices have unions with a weaker organizational base than those without such practices, but that certain HRM programs correlate with unions with a strong collective voice in management decision-making. This article identifies the new roles for unions in South Korea in the era of HRM.     

心理学的困境与展望

文章针对当前心理学发展面临的困境及产生的原因进行了分析,并探讨了心理学的发展前景,还预测了心理学有可能成为21世纪前沿的带头学科之一.     

心理学的困境与展望

文章针对当前心理学发展面临的困境及产生的原因进行了分析,并探讨了心理学的发展前景,还预测了心理学有可能成为21世纪前沿的带头学科之一。     

The psychology of talent management: A review and research agenda

Across six different streams of the literature (i.e., HRM; I/O psychology; educational psychology; vocational psychology; positive psychology; social psychology) we identify a number of discrepancies (i.e., between practitioner and academic interest; between talent management discourse and practice), theoretical perspectives (i.e., talent as capital; talent as individual difference; talent as giftedness; talent as identity; talent as strength; and talent as the perception of talent), tensions (i.e., object–subject; inclusive–exclusive; innate–acquired; input–output; transferable–context-dependent), and assumptions (i.e., about intuition versus data; about the effects of being labeled ‘talented’; about the effects of differential treatment) which we argue can serve as a basis for theory building, methodological advances, and new empirical work. With this review, we hope to join a growing group of talent management scholars pushing to make the transition from a growing into a mature field of study, characterized by widely accepted theoretical frameworks and research designs, and supported by the scholarly community.     

积极心理学在人力资源开发中的应用

文章分析了积极心理学的概念及其主要思想,探讨了运用积极心理学原理进行人力资源开发的理论基础,并建立了相应的数学模型,然后从实用的角度,讨论在人力资源开发中如何具体应用积极心理学的原理。研究成果对积极心理学的普及应用具有一定的参考作用,对企事业单位的人力资源开发具有较好的指导意义和实用价值。     

The future of work and family: Critical trends for policy,practice, and research

Work/life “thought leaders” from 28 large corporations carried out an environmental scanning process with the objective of linking work/life policies and practices to critical business and environmental trends. Globalization, technological change, and organizational flexibility are trends that have been commonly identified in other environmental scanning efforts, but their relationship to work/life issues has often been ignored. Similarly, the relationship of changing family structures to business goals has not received the attention it deserves. Through this linking process, work/life advocates can demonstrate the value of their efforts to other corporate decision makers. Innovative corporate work/life initiatives that are responsive to these important trends are described. © 1999 John Wiley & Sons, Inc.     

The Russia–Ukraine conflict and investor psychology in financial markets

This study examines the effect of the Russia–Ukraine conflict on global financial markets and the resulting changes in investor psychology. We have analysed weekly data from January 2021 to March 2023, including indicators such as gross national income, Bitcoin historical price, Standard and Poor 500 index, US consumer price index, US dollar index, and investor psychology index, using a variety of econometric techniques. Our findings reveal a positive and significant correlation between investor psychology and market returns. These results highlight the importance of monitoring investor psychology during times of conflict as it can greatly impact investment decisions in financial markets, providing valuable insights for investors and policymakers.