Take This Job and Shove It: Examining the Influence of Role Stressors and Emotional Exhaustion on Organizational Commitment and Identification in Professional Truck Drivers

Professional truck drivers experience many challenges in the course of performing their jobs. Drivers must meet the needs of their company, shippers, and receivers as well as comply with safety regulations. It is well documented that truck drivers are prone to physical exhaustion; however, they may also be subject to emotional exhaustion, which can impact their decision to remain with a company. This research examines the influence of job stressors, such as role conflict and role ambiguity and their relationship to emotional exhaustion in professional truck drivers. Furthermore, the effect that job stressors and emotional exhaustion have on the efforts of a firm to build corporate identification, collective mind, and commitment among truck drivers is examined. Using qualitative and quantitative data from 435 professional truck drivers, a conceptual model is developed and tested using structural equation modeling. Findings are discussed and implications for managers in improving driver retention rates are offered.     

Drivers of Adoption and Continued Use of E-Procurement Systems: Empirical Evidence from China

ABSTRACT

This article develops and empirically tests a research framework that models the role of technological, organizational, and environmental factors in organizational intention toward using e-procurement systems. The partial least square analysis of survey data from 211 firms in China demonstrates that technological factors including perceived efficiency benefits and perceived ease, organizational factors including business to business commerce expertise, information sharing culture, and top management support, and an environmental factor, business partner pressure, shape in different ways organizational intention to adopt and to continue with e-procurement. The findings of the study not only offer valuable insights for stimulating the diffusion of e-procurement systems but also provide important guidance to systems vendors in strategizing their marketing campaigns and focusing limited resources on relevant strategic components.     

我国流通产业组织创新的动因与方向

推动流通产业组织创新的内在力量来自于对降低交易费用的追求,现代信息技术为降低流通产业的交易费用提供了可能,成为流通产业组织创新的外部推动力量.有效降低交易费用和利用信息技术,需要一种新的方式加强流通产业内各个企业的组织联系和协作,本文认为这种方式就是连锁经营,这也是我国流通产业组织创新的方向.     

Board Characteristics,Compliance, and Firm Performance: Empirical Findings from Colombia

Using data from a single database of Colombian firms, we confirmed an endogenous relationship between specific board characteristics, compliance with corporate governance guidelines, and firm performance. A board comprising experts without conflicts of interest is more likely to control ethical behavior, implement audit committees, review compliance with accepted accounting standards, and approve and control the firm’s strategic planning, all of which will lead to an improvement in firm results, and engagement and retention of higher quality board members. Conclusions have strong implications for public policy and managerial practice.     

职业经理人可信行为与员工组织认同:信任与心理安全感的作用

组织认同是影响员工一系列组织行为的重要态度变量,研究其影响因素以及这些因素与组织认同间的作用机理很有现实意义。作为企业重要管理者,职业经理人的行为是影响员工组织认同度的重要因素,研究发现职业经理人可信行为与员工组织认同显著正相关,员工对经理人的认知和情感信任在二者间均发挥了部分中介作用,心理安全感对职业经理人可信行为与员工组织认同的关系起调节作用,据此提出了提升员工组织认同度的建议。     

Relationship Between Organizational Form and Organizational Memory: An Investigation in a Professional Service Organization

The goal of this research is to study the relation between organizational form (OF) and organizational memory (OM). It examines what kind of roles OM plays in different OFs--that is, how OM is used in organizational action--and whether changes in a firm's organizational form relate to changes in the role of OM. These relationships are examined in the context of how information technology (IT) is used to support organizational remembering. The study outlines different manifestations of OM in 1 company as it underwent major organizational transformations during a 3-year period. The manifestations are grouped into "bins," expanding the storage structure concept by Walsh and Ungson to include OM contents and processes of use. The bins are supplemented with an additional bin, the organizational information space, to address the collaborative aspect of OM. Another new construct, the organizational memory profile, is introduced to summarize the combination of OM manifestations in a particular organization at a particular time. The OM profiles are outlined for the case company and they show marked differences between OFs. This upholds the claim that different OFs present different kinds of arenas for OM. IT support for various bins is analyzed and a variety of IT support is recognized. This upholds the view that several OM support systems are needed and that IT can play a significant role in making past events more accessible.     

Organizational Adoption of Web 2.0 Technologies: An Empirical Analysis

While Web 2.0 technologies such as blogs, wikis, and social networks have been popular in the consumer space, there is significant variation in adoption of Web 2.0 technologies in business. Yet, little is known about why firms adopt Web 2.0 technologies. There is a paucity of empirical research examining the antecedents of the use of Web 2.0 technologies in organizations. Drawing on the Technological-Organizational-Environmental theoretical framework, our study presents and empirically tests a model of factors associated with organizational adoption of Web 2.0 technologies. We find that importance to open standards is positively associated with the propensity for adoption of Web 2.0 technologies. Further, larger organizations are found to have a higher propensity for adoption. Finally, industry knowledge intensity is found to be positively associated with a higher propensity for adoption. Our results suggest that open architectures, firm size, and industry knowledge intensity play pivotal roles in Web 2.0 technology adoption. The study sheds light on antecedents of organizational adoption of Web 2.0 technologies and can help researchers and practitioners build an understanding of what factors are likely to motivate firms to adopt Web 2.0 technologies.     

Relationships of Organizational Justice and Organizational Identification: The Mediating Effects of Perceived Organizational Support in Hong Kong

Women's role in management is an important issue. This is based not just on moral, but also on economic grounds. In many countries female participation rates in labour markets have increased, but a similar expansion into managerial posts has commonly lagged behind this, often an indication of the resilience of the so-called ‘glass ceiling’. We use South Korea as an example to explore this. We review the literature in the area and provide theoretical explanations and a lens through which to view developments which indicate that social and cultural, rather than economic, reasons often underpin the situation. We go on to outline some possible ways to confront female managerial discrimination and to increase women's roles in management.     

Informationally Imperfect Consumer Markets: Empirical Findings and Policy Implications

A local consumer market is informationally imperfect and welfare-reducing to the extent that it is characterized by extensive price dispersion unexplained by utility-conferring properties of the product. This article reports a study to ascertain the extent of informational imperfections for 17 representative products in Syracuse, New York. Except for food, most products exhibited extensive and welfare-reducing price dispersion. The article also reports on a pilot investigation of consumers' perceptions, finding them to be mostly inaccurate (except for food) and typically underestimated. The study findings suggest that consumers are both victims of and contributors to informationally imperfect markets. The paper concludes with a discussion of policy implications.     

Organizational Isomorphism and Corruption: An Empirical Research in Russia

Based on neo-institutional literature, this article aims to show the influence of organizational isomorphism on corruption. The focus is institutional explanations of corruption. Our model is based on empirical research in Russia at the end of the 1990s. A face-to-face questionnaire was conducted with 552 top executives in private firms across various economic sectors. We used the structural equation model Partial Least Squares, PLS, technique to test our hypotheses. The developed model provides an integrated approach to the study of the relationship between corruption and organizational isomorphism. Our empirical data from firms in Russia allowed us to test various theoretical hypotheses concerning the influence of organizational isomorphism on corruption. Our emphasis is on the influence of competitive and institutional isomorphism on corruption.     

基于领导—成员交换视角的组织公平与组织认同关系研究

目前,组织认同已经被越来越多的学者和企业家所关注.然而,对于其形成机制的研究还有待进一步的扩展.文章选取组织公平这一角度来研究组织认同形成的机理.检验了在中国情境下组织支持感在组织公平与组织认同关系中的中介作用,尤其重点探讨了公平感与组织认同关系链中领导-成员交换的调节效应和直接效应.文章以北京市6家企业的294名员工作为样本收集数据,进行统计检验.研究结果发现:组织公平促进员工组织支持感的形成,进而培育起员工的组织认同;领导-成员交换质量高时,组织公平更容易形成组织认同;领导-成员交换质量的改善会直接促进组织认同的形成.最后,讨论了文章研究的理论意义和对当前管理实践的启示和建议.     

组织认同研究述评及展望

组织认同(organizational identification)在西方已成为组织行为研究的重要概念和关键变量,而我国对这一领域的研究还刚刚起步。有必要对组织认同的概念内涵进行辨析,并对组织认同的前因和结果变量以及组织认同的类型进行系统研究。还要对我国组织认同研究的初步成果进行系统回顾,并提出我国组织认同研究的发展方向。     

Organizational Dynamic Capability and Innovation: An Empirical Examination of Internet Firms

This paper extends the dynamic capability perspective into the study of innovation by entrepreneurial firms. Drawing from both the resource-based view and the dynamic capability perspective, this paper explores theoretically and examines empirically the different roles played by a firm's resource stock (endowment of resources and capabilities) and its integrative capabilities (ability to recognize opportunities as well as to configure and deploy resources) in the process of firm innovation. Our structural equation modeling results, based on a sample of 120 Internet-based companies, indicate that both the firm's resource stock and integrative capabilities affect its innovation. Additionally, we also found that the relationship between resource stock and innovation is mediated by integrative capabilities. That is, merely possessing well-endowed resource stock per se is not sufficient for innovation. Thus, it is the firm's ability to mobilize its resources and capabilities and align them dynamically with the changing opportunities in the environment that is of vital importance as the firm constantly innovates to survive and create its own competitive advantage. In the hypercompetitive and fast changing Internet-based environment, such a need for dynamic capabilities is especially accentuated. Implications and suggestions for future research are provided.     

中小企业学习代理模式与组织学习绩效关系实证研究

中小企业通过学习代理人从组织外部获取知识是促进组织学习的重要途径.因此,如何通过有效学习代理模式获取组织所需要知识,如何处理企业发展过程的学习策略以提高学习绩效,成为目前研究中小企业战略的重要课题.文章从学习代理基本理论出发,分析了学习代理的内涵与构成,提出了中小企业三种学习代理模式,提出了学习代理模式与组织学习绩效的概念模型与假设,通过实证研究对假设进行了统计验证,得出了基本结论与进一步研究展望,最后建议中小企业通过学习代理有效获取知识从而提升学习绩效.     

Organizational Consequences, Marketing Ethics and Salesforce Supervision: Further Empirical Evidence

This study comparatively examines supervisory reactions of Turkish sales managers to potentially ethical and unethical salesperson behaviors while replicating Hunt and Vasquez-Parraga (1993). Four scenarios representing ethical and unethical conditions of over-stating plant capacity utilization and over-recommending expensive products were presented to the managers. As a result of this comparative study, it is empirically demonstrated that Turkish managers primarily rely on the inherent rightness of a behavior with a focus on the individual (i.e., deontological evaluations) in determining whether a salesperson's behaviors ethical or unethical, but the moral worth of a behavior (i.e., teleological evaluations) also play a role. Turkish managers rely both on the deontological and teleological evaluations in determining their intention to intervene through discipline and rewards. Furthermore, the results are consistent with Hunt and Vitell (1986), Etzioni's moderate deontology and inconsistent with the P-utility theory and ethical egoism.     

Information Technology Investments and Organizational Productivity and Performance: An Empirical Investigation

The extent to which investment in information technology (IT) is related to organizational performance and productivity remains an open question in the minds of managers responsible for such investment decisions. Most past research into this relation has been based on cross-sectional analyses of 1-year periods. Attempts to determine relations between IT investment and the associated effect of that investment in such short periods have resulted in mostly mixed or negative findings. This study is thought to be the first to apply a multiyear, cross-sectional analysis. In the research, covering a 3-year period and involving firm-level data for a broad cross-section of U.S. industry, we found positive relations between higher levels of IT investment and selected measures representing organizational performance and productivity. These results, being based on multiyear analysis, are thought to be an important contribution in view of the fact that much of the existing literature in the area has failed to explain conclusively the economic impact of IT investment on organizational performance and productivity.     

市场化转型中的城市女性失业：理论观点与实证发现

关于中国经济转型时期劳动力市场性别不平等的研究 ,现有文献涉及了根基于中国传统文化的性别歧视和旧的国家再分配体制与新兴市场机制的交互作用。围绕就业 (失业 )的性别不平等 ,归纳、提炼理论观点 ,提出研究假设 ,利用第五次全国人口普查抽样数据进行实证分析。分析显示 ,在两性就业差异上 ,没有发现性别歧视的作用 ;旧的国家再分配与新兴的市场机制对失业性别差异的交互影响作用于中低学历女性劳动者 ,而且这种作用是暂时的。这意味着 ,性别不平等的“自身逻辑”可能成为未来研究的主要关注点     

Neural Network Simulation and the Prediction of Corporate Outcomes: Some Empirical Findings

Neural Networks (NN's) involve an innovative method of simulating and analysing complex and constantly changing systems of relationships. Originally developed to mimic the neural architecture and functioning of the human brain, NN techniques have recently been applied to many different business fields and have demonstrated a capability to solve complex problems. This paper investigates the use of NN techniques as a tool for the modelling and prediction of corporate bankruptcy and other corporate outcomes. The within and out-of-sample accuracy of trained NNs are compared with those of standard logit and multilogit techniques. The results of the study suggest that, from a pure predictive point of view, NN simulation produces a higher predictive accuracy and is more robust than conventional logit and multilogit models.     

市场化转型中的城市女性失业:理论观点与实证发现

关于中国经济转型时期劳动力市场性别不平等的研究,现有文献涉及了根基于中国传统文化的性别歧视和旧的国家再分配体制与新兴市场机制的交互作用.围绕就业(失业)的性别不平等,归纳、提炼理论观点,提出研究假设,利用第五次全国人口普查抽样数据进行实证分析.分析显示,在两性就业差异上,没有发现性别歧视的作用;旧的国家再分配与新兴的市场机制对失业性别差异的交互影响作用于中低学历女性劳动者,而且这种作用是暂时的.这意味着,性别不平等的"自身逻辑"可能成为未来研究的主要关注点.