Miners and militancy: a study of branch union leadership

This article examines two explanations of militancy prominent during the 1984/85 British miners' strike, both of which focused on the importance of union leadership. Here the author reports the findings of a comparative study of ‘militant’ and ‘moderate’ union leadership at two otherwise similar collieries.     

A trade union model with endogenous militancy: interpreting the French case

This paper aims to provide a simple trade union model which highlights some of the distinctive institutional features of French unionism. The model focuses on the determinants of militancy and membership in a frictionless economy. It brings into the picture three types of agents and their specific behaviour: firms accept to pay a premium in order to avoid strikes, individuals participate in the union in order to maximise their expected income and union leadership seeks to maximise his/her net personal gain. By adapting militancy—broadly defined as hard stance during the annual wage bargaining—the union leader may achieve a unionisation rate consistent with his/her own objectives. It is shown that a non-Walrasian labour market equilibrium exists wherein real wages, employment, union size and militancy are jointly determined. In comparative statics, the model predicts a negative relationship between militancy and membership; recent evolutions of the main French union confederations tend to support this conclusion.     

Organisational Change and the Tensions of Decentralisation: the Case of Royal Mail

Miguel Martinez Lucio and Mike Noon, who are Lecturers in Industrial Relations and Organisational Behaviour respectively at the Cardiff Business School, draw on a case study of Royal Mail to explore the reasons for decentralisation and the issues this poses for managers and employees. They argue that the restructuring of Royal Mail was the result of three different imperatives for change: market, technological and political – pressurising managers to decentralise the formal structures of management-trade union relations. Decentralisation of these structures, however, has been far from a straightforward process: it has led to considerable tensions in the management of industrial relations, created scope for the development of new workplace industrial relations institutions and agendas, and given rise to a constant process of management reform.     

Fads, Techniques and Control: The Competing Agendas of TPM and TECEX at the Royal Mail (UK)

The paper offers empirical insight into how traditional thinking can continue to dominate contemporary change initiatives, and suggests that the propensity to repackage and sell 'old' management theory as new techniques reflects the persistence of fundamental, insoluble dilemmas in the nature of organizing. Empirical evidence is drawn from a detailed qualitative study of two case study sites at the Royal Mail, the UK postal service. The analysis shows how the two different change initiatives of Total Productive Maintenance (TPM) and Technical Centres of Excellence (TECEX) are in competition through their methods and discourse, and how this reflects underlying and competing differences in ideologies of management. It vividly demonstrates how contemporary management thinking can involve repackaging old ideas in new rhetoric and a tendency for faddism. In organizations such as Royal Mail the consequence is that far from proving to be the solution to organizational problems, the techniques perpetuate a traditional management dualism in strategies of labour management between control and autonomy.     

Non‐union employee representation: exploring the riddle of managerial strategy

Utilising case‐study research in two organisations this article considers the strategy underpinning managerially imposed systems of non‐union employee representation. Drawing on Dundon and Gollan's ‘sensitising framework’, an interplay of external factors and internal dynamics is seen to prompt objectives that are both defensive (union avoidance) and proactive in nature (e.g. the legitimisation of change). The article suggests that such goals represent ‘rival logics of action’, the tensions unleashed being ultimately reflected in the ineffective functioning of the institutions under review.     

The diary of a charity donor: an exploration of research information from the Royal Mail Consumer Panel and Mail Characteristics Survey

This paper looks at direct mail in the United Kingdom across all market sectors and in detail at the charity sector. It uses the research information that Royal Mail has been collecting foroveradecadetoshowthegrowthofthe medium. The diary system used by the Consumer Panel gives an insight into the typical donor and their relationship with charities. This paper looks only at direct mail: ‘personally addressed advertising material that is delivered through the post’. This definition means that leaflets put through the letterbox are excluded. Copyright © 1999 Henry Stewart Publications     

The removal of workplace partnership in the UK Civil Service: a trade union perspective

Despite extensive research on the impact of social partnership in the workplace, limited investigation has been undertaken around its removal. This article examines, from a trade union perspective, the removal of the partnership agreement by the Department for Work and Pensions and the Public and Commercial Services Union.     

The effect of strike militancy intentions and general union attitudes on the Organizational Citizenship Behavior of university faculty

Using a sample of unionized faculty, this study investigated whether faculty members' militancy intentions and general union attitudes affected their level of organizational citizenship behavior (OCB). OCB was divided into three dimensions (OCB-teaching, OCB-faculty, and OCB-university), and separate predictions were made for each. Results indicated weak relationships at best between the predictor variables and OCB, suggesting that unionization is not likely to affect this important aspect of job performance.     

When good HR gets bad results: exploring the challenge of HR implementation in the case of workplace bullying

Research on the relationship between HRM and organisational performance has highlighted a gap between intended and implemented HR practices. However, this gap has rarely been explored systematically, and the consequences of the effectiveness of the implementation process for relevant outcomes remain poorly understood. This article addresses this issue by examining the process and quality of HR implementation. Drawing on a model of HR implementation, it presents a detailed case study of the implementation of HR practices relating to workplace bullying. Findings reveal that while the policy reflected best practice, implementation was uneven, resulting in persisting high levels of bullying which negatively affected staff well‐being and performance. The results indicate that it is misleading to look just at HR practices, and that even ‘best HR practices’ are unsuccessful unless implemented effectively. It is argued that a greater focus on HR implementation will improve our understanding of the HRM – performance relationship.     

Transforming union women: the role of women trade union officials in union renewal

The article investigates the nature of the increasing involvement of women in the decision-making structures of the fifth largest UK union through a study of senior women union officials. It is argued that senior union women, operating within a feminist paradigm, balance both transformational and status quo objectives in working towards union survival and renewal.     

The new workplace: change at work in Ireland

This paper examines new forms of work organization in Ireland, their incidence, shape and origins. Using data from a recently conducted national workplace survey it is timely on two counts: it provides for the first time reliable data on key dimensions of work reorganization. Previous research findings, which have relied on company listings for their sampling frames, have been of questionable statistical provenance. Second, from this more reliable statistical base, the paper seeks to question the popularly held contention that the radical shift in fortunes enjoyed by the Irish economy in recent years is, in no small measure, due to workplace innovation. In addition, the paper examines the factors associated with new work practices. Three variables stand out as exercising particularly robust effects: establishments in 'high-tech' sectors of the economy, financial services and competitive strategies that give emphasis to product and service customization. Finally, the paper attempts to locate patterns of workplace change in Ireland within the wider international literature.     

Women at workequality versus inequality: barriers for advancing in the workplace

This study aimed at identifying the factors that working women in Cyprus are faced with which lead to experience discrimination, examining possible barriers that affect women's advancement and identifying organizational practices that assist them in achieving work–life balance. The data were collected by the distribution of a questionnaire, which was on a voluntary, anonymous and confidential basis and targeted women of four different occupational levels. Several barriers were identified, preventing them from advancement such as stereotypes, conflicting work and family obligations, lack of women role models and low levels of self-confidence. This research enhances women's awareness of the existence of gender discrimination at work and the barriers in their career advancement. It highlights the creation of company programs such as mentoring programs, refresher courses, flexible work hours and on-site childcare, which could help women in developing and advancing their careers as well as achieving work–life balance.     

Health and safety and trade union workplace organization—a case study in the printing industry

Here the author looks at the implementation of the Safety Representatives and Safety Committees Regulations in the printing industry. In discussing the relationship between trade union organisation and the joint regulation of health and safety at work, he concludes that leaving health and safety to joint regulation was based on an assumption of trade union power. Wim this power diminished the Regulations have had only limited effect.     

The role of management and trade union leadership on dual commitment: The mediating effect of the workplace relations climate

This article examines the effect of transformational and laisser‐faire leadership on the part of local union leaders and immediate supervisors on the dual commitment of unionised workers. Building on the social information processing perspective, it is suggested that these leadership styles are linked to commitment through the workplace relations climate (WRC). Based on a sample of 834 unionised workers, our results suggest that WRC represents an important mechanism explaining the effect of the immediate supervisor's leadership in unionised settings. Results also show that transformational leadership on the part of union representatives is positively linked to union and organisational commitment. This article contributes to the WRC and dual commitment literatures by going beyond structural and institutional explanations and considering relational and actor‐related variables, such as leadership styles.     

Strategic militancy and the probability of strikes in union-firm bargaining

The paper provides a model that explains the probability of strikes by the union's use of militancy as a strategic tool in bargaining. Militants are useful because they provide a credible threat, hence enhancing the union's bargaining position. Using a multi-stage bargaining game, we show that, in general, militants will be used by the union as a strategic tool. The strategic benefit of militancy is reflected by the fact that the wage and employment level will be higher in a union that uses militants, compared to a union that does not. We use the model to show that the level of militancy and the probability of a strike decrease with the union's power. This suggests that policies that increase the strength of the union will have, at least, a partial positive effect on social welfare. We also show that the model can be viewed as providing an equilibrium of a repeated game, an interpretation that can explain the probability of strikes even in the absence of militants.     

Feeling lonely at work: investigating the consequences of unsatisfactory workplace relationships

Although prior literature reveals that loneliness is a pervasive problem among adults, little research has evaluated the impact of loneliness in the workplace. Given that workplace relationships underlie many important organizational phenomena, it is important to understand whether and how workplace loneliness affects employee behavior. Based on the social exchange model, we hypothesize that in comparison with their non-lonely counterparts, lonely employees will experience lower quality leader‐member and organization‐member exchanges at work such that they will tend to be worse at in-role and extra-role workplace functions. Drawing on the results of our survey of schoolteachers, we present findings to support our hypotheses.     

The ‘reach’ of employee participation in decision‐making: exploring the Aristotelian roots of workplace democracy

This article examines the ‘reach’, or the distribution, of employee participation in decision‐making (PDM) within organisations. It makes a unique contribution to the wider employee voice literature by asking what types of employees have a ‘say’ in strategic decision‐making and, in similar vein, what types of employees are denied participation, and why. In order to answer this under‐investigated research question, the article presents an Aristotelian analysis of the concept of citizenship in the ‘best regime’. In the light of this analysis, the article concludes that some groups of employees are excluded from PDM on the basis of a perceived lack of ‘excellence’.     

Discipline,representation and dispute resolution—exploring the role of trade unions and employee companions in workplace discipline

This article reports findings that suggest that trade union representation both protects worker interest and also facilitates the informal resolution of disciplinary disputes. However, this is dependent on robust representative structures and high‐trust relationships with employers. Conversely, non‐union companions were found to have no substantive impact on disciplinary processes and outcomes.