Managing the reputation of the banking industry after the global financial crisis: Implications of public anger,processing depth and retroactive memory interference for public recall of events

The global financial crisis of 2007/2008 devastated the reputation of the UK banking industry. This paper examines possible connections between the depth of an individual's cognitive processing of information about the banking industry's role in the onset of the crisis obtained from UK media (and elsewhere) and the subsequent extent and accuracy of the person's memory of events. Depth of processing was posited to depend on the level of an individual's feelings of anger at the banks' reported behaviour before and during the crisis and on the degree to which a person had suffered financially as a consequence of the crisis. A number of hypotheses were developed on the basis of Nabi's (1999) cognitive functional model and were tested via a survey of 413 members of the public in Greater London. It was further hypothesised that, because media coverage of the banks' involvement in the crisis was largely hostile, many members of the public attributed blame for the crisis mainly to the banks, resulting in extensive feelings of anger and hence deeper cognitive processing.     

出口退税、行业集中度与出口行业“盯市”行为研究

本文以金融危机前后曾出现的出口退税较大调整为背景,应用面板平滑转换模型（ PSTR）对出口行业“盯市”（依市定价）程度与出口退税、行业集中度之间的关系展开探讨。研究结果表明,就行业集中度而言,无论危机前还是危机后始终对出口行业的PTM行为产生影响,且均与PTM存在平滑转变的非线性关系;出口退税仅在危机后的大幅提升后才对PTM影响显著,并表现为突变的快速向下的门限效应,而危机前对PTM并无影响;与出口退税相比,行业集中度对PTM的影响虽非立竿见影但却是缓慢且持久的。