Football – marketplace icon?

Football has always been an important part of consumer culture, in many countries producing a global audience for World Cups and millions of people celebrating annual football competitions. It was once described by iconic Liverpool Football Club (FC) football manager Bill Shankly as follows, “Some people think football is a matter of life and death. I don’t like that attitude. I can assure them it is much more serious than that.” This marketplace icon contribution puzzles over whether football truly represents a marketplace icon and if so how does this effect the world’s most popular sports game? The commentary explores the significance of the beautiful game asking the reader to consider that it is not only a marketplace icon but much more than that, likened here to a “supra socio-cultural phenomenon” which rises above market logic or as Foer argues Football explains the world.     

Re-imagining the marketplace: addressing race in academic marketing research

Race is a marketplace icon. How so? By holding true to an icon’s defining characteristics: high visibility, divisiveness, and uncritical devotion. In this brief musing, we describe how despite its centrality to market activities, race is uncritically addressed in academic marketing research. We next introduce the Race in the Marketplace (RIM) Research Network, a newly-formed interdisciplinary collective of scholars and scholar-activists that seek to break race of its iconic standing and bring greater equity to markets by disseminating critical, collaborative, and transdisciplinary race-based market research that supports liberatory public policies and community actions. We close with a call to join our effort to reimagine the marketplace through the critical examination of what has been a perpetually overlooked icon in marketing academia.     

Movies

ABSTRACT

The movie has been with us in a variety of forms for over a century. During that time the movie as an artefact has played a number of roles from pure entertainment to political propaganda to a way in which we preserve or pass down memories. The movie moves. Getting its name from the innovation of having moving pictures, with the first film showing a horse galloping as the camera recorded a series of stills in quick succession; the movie is about physical motion, but also about emotional provocation and films have always been implicated in the market, in creating market demand and marketing ideology. So, movies show moving pictures and they serve to move us emotionally. This paper reflects on the development of the movie as a storytelling device, the role that they play in our lives, and why the movies can be viewed as a marketplace icon.     

Organics: marketplace icon

This essay explores and debates the status of organics as a marketplace icon. Organic products are somewhat unique in having a place in both mainstream and niche markets. The breadth of organic products and sales continue to rise, and certification processes have become more sophisticated, stringent and successful. Organics are loved and loathed by consumers, and loved and loathed (and often parodied) in popular culture. The market is both friend and enemy of organic products and organic consumers. What organics mean is complicated and confusing, and their benefits for both the natural environment and human health are contested. Scrutiny of organics allows us to explore how the relationship between regulations, the market and popular culture contribute to the development of an icon, firmly rooted in the marketplace, while also maintaining its status as ambivalent commodity. I conclude that organics are indeed marketplace icons – but decline to offer advice on whether or not I recommend becoming an organic consumer (despite my own avid purchase of all things organic).     

“99.9% effective”: calculating credibility and consuming trust in antibacterial promises

This article introduces the phrase “99.9% Effective” – the claim brandished on all manner of antibacterial hand sanitizers – as a contemporary marketplace icon. It establishes the contexts of global contagious risk in which antibacterial hand sanitizers' “99.9% Effective” claim proliferates and becomes a marketplace icon. Beginning from the premise that there is no separation between our material consumption of hand sanitizers and our consumption of the cultures of the antibacterial promise, it analyzes the material meaning of this marketplace icon. Situated amid a backdrop of quotidian but potentially catastrophic twenty-first century systemic microbial risk, this article uncovers the relationship between conditions of trust, the cultures of calculation and the work of consuming this marketplace icon.     

MP3

In this article the MP3 is described as a marketplace icon. The MP3 is a good proxy to understand digital virtual objects of consumption and market mediation in the digital economy. Using the concept of stewardship as a type of compromised possession reliant on devices, software, market mediators and consumers themselves coming together in a particular way, the article maps out some practices that define MP3 consumption today.     

Curry

Marketplace icons are often markers of transnational transactions engendered by commercialization and dominance of the West. Curry as a marketplace icon helps to identify these constituents of iconicity. This article briefly examines the historical roots of curry or spicy Indian food and its implication in the project of colonialism. Curry as a signifier of Indian food was invented in British colonial narratives and shaped by commercial interests and racial prejudices. Because of the way forces of colonization and commercialization create international circulation of goods and ideas through globalization, curry as a marketplace icon signifies hegemony and global hierarchies that shape ideas of consumption and markets.     

Whiskey: marketplace icon

Brands are potent and efficient vehicles to diffuse and reproduce ideologies. This article revisits over a decade of research on Jack Daniel’s as an iconic brand, and provides a behind the scenes look at the process of researching cultural brands. It describes whiskey as a marketplace icon that reflects particular cultural ideologies, and updates the Jack Daniel’s story in the context of the craft liquor movement. Iconic brands, cultural icons, and marketplace icons are discussed. Further distinctions between iconicity at the category, segment and brand level are made. The article is transcribed and edited from an interview with Consumption Markets & Culture editor Jonathan Schroeder in June 2015.     

Marketplace,reseller, or web-store channel: The impact of return policy and cross-channel spillover from marketplace to web-store

With the advent of e-commerce, new platform sales have been created in the online retailing industry, and choosing the best platform has become a challenge for manufacturers. For instance, marketplace and web-store are two e-channels for selling goods directly to end customers. In the marketplace, manufacturers sell their products directly to online customers through e-tailers' platforms and share revenue with e-tailers. In the web-store channel, manufacturers sell their products directly to end customers through their platforms and do not need to e-tailers' platforms. However, some manufacturers and e-tailers continue with reseller channel yet. Reseller channel is another conventional channel in which manufacturers distribute their products to e-tailers, then e-tailers choose retail prices and sell them to consumers. Therefore, with these three different channels, the key question is when and under what conditions manufacturers can choose marketplace or reseller channel in addition to their web-store channels to grow their market share. In this paper, we analyze these three different e-channels and the conditions that manufacturers adopt the marketplace or reseller channel. For this purpose, we consider a model with two manufacturers and one e-tailer in which the manufacturers have their web-store channels, and they are willing to adopt another channelـ reseller or marketplace. The manufacturers offer a return policy in their web-store channels as a competitive strategy for attracting more customers. We find that offering return policy in web-store channels has no effect on the choice between the marketplace and reseller channel, but it has an impact on the amount of manufacturers' profits in each channel. Also, we demonstrate that regardless of offering return policy, as the coefficient of cross-channel effect increases, the manufacturers' profits, whether they choose reseller channel or marketplace channel, increase. But, as the coefficient of cross-channel effect increases, the e-tailer's profit increases when both manufacturers choose reseller channel, otherwise decreases. If manufacturers offer a return policy, the e-tailer's profit is highest when both manufacturers choose reseller channel, and if they do not offer a return policy, the e-tailer's profit is highest when both manufacturers choose marketplace channel.     

Gifts: intertwining market and moral economies and the rise of store bought gifts

Gifts are a major part of both economic and social life. This intertwined relationship between the market and moral economies has long been unsettling to those concerned about rationalized marketplace meanings contaminating and eroding the sacred social role of gift giving. Consumer researchers have analysed the important relationship work done through gift giving in the moral economy and the ways that the marketplace facilitates such work (or not). However, little has explored when, how, and why a store bought gift, rather than a homemade one, actually became acceptable. This article uses three case studies from the early to mid-1800s to trace the rise of the store bought gift in the American marketplace. It highlights how the sociocultural context, marketing innovations, retailers, and meanings surrounding gifting all helped to ensconce gift giving as both a central component in the contemporary marketplace and a tool for symbolic communication in social life.     

Other mothers: framing the cybernetic construction(s) of the postmodern family

This study conducts a critical cultural analysis of the assisted reproductive technologies (ART) market and selected consumption that takes place within that context. Specifically, it assumes the view of markets as cultures and conceptualizes the consumption strategies of “other mothers,” the unintended consumers of such body technologies, within the larger cultural context of what it means to be a family. The view of “markets as cultures” is employed to frame the ART marketplace and to address the multiple, local realities that emerge in the consumption process. The hyperreality of the ART marketplace emerges as a fluid and dynamic force that fosters the reversal of production and consumption through the creation of new forms of consumption. In this local context, marginalized ART consumers reappropriate body technologies to construct postmodern families of their own design. A conceptual framework of this cybernetic market culture is presented and discussed with implications for future research regarding bioethics, methodological approaches, family consumption, and new frontiers in postmodern consumption.     

Denim

This article introduces denim as a marketplace icon, and argues that blue jeans’ ordinariness and ubiquity transcend marketing practices. A brief history of blue jeans is presented to illuminate their engagement with cultural practices, world trade, and technology, in the form of color dyeing. The article invokes the notion of the post-semiotic – the notion that it is possible to have consumer culture objects that do not necessarily signify anything.     

Value Innovation in Export Marketing Strategy: The Case of a Canadian Firm in Japan

Maple Leaf Foods Inc. maintains a market leadership in Canada for its food processing and export business and sustains its relatively high growth. MLF has an innovative approach to strategy as it reduces head-to-head competition with other major pork exporters in Japan and raises its premium image with an innovative food safety program. MLF is creating a new market segment in Japan's pork market by positioning itself between the domestic premium segment and the import commoditized segment and attracting consumers who are interested in both brand and price. This article illustrates how MLF innovates value in a competitive marketplace, using Kim and Mauborgne's blue ocean strategy framework.     

Market Orientation and Organizational Learning Capabilities

The platform of contemporary marketing thought is founded upon the marketing concept. While there has been much debate about the precise nature of this concept, related discussion concerning its manifestation, in the form of a firm's market orientation, has developed to suggest that it is a feature exhibited by organizations possessing superior skills in understanding and satisfying customer needs. Despite the favourable externalities likely to accrue to an organization that is market oriented, it has been claimed that for a firm to achieve its full potential to learn about the marketplace, instilling a market orientation is only a first principle. While market orientation provides the norms for responding to the marketplace, this needs to be complemented by appropriate mechanisms and processes for higher-order learning to occur. This article examines such a conceptual argument and empirically investigates the relationship between two key constructs: market orientation and organizational learning capabilities. Data were generated from a survey of medium and large industrial firms and five dimensions of organizational learning capability items are tested against two different groups of firms in terms of their degree of market orientation. As contrasted with low market orientation firms, organizations characterized by high levels of market orientation perceived greater organizational learning capability with regard to the dimensions of strategic awareness, operational flexibility, strategic development processes and managerial skills. Discussion is given to these findings and implications are drawn for business executives and future research.     

Should Cookie Monster adopt a healthy lifestyle or continue to indulge? Insights into brand icons

Developing a brand icon has been a way for marketers to humanize and forge relationships with consumers. Icon development takes time. During this time, marketers have to face how much they stay true and consistent with their icons and how much they allow their icons to adapt to cultural changes in the marketplace. Little is known about how consumers respond to changing icons, and even less is known about whether there may be certain consumer groups that are more or less receptive to such changes. Four experiments and qualitative interviews were undertaken to gain insights into these issues. People who have a low need to belong were most impacted by changes in the icon, with effects most evident among consumers with a fearful attachment style. Feelings of rejection were found to amplify these effects. These findings have implications both for theory and practice.     

Copyright: a systemic marketplace icon

This article argues that copyright is a systemic marketplace icon because of the breadth of its effects on market operations. Copyright determines how intellectual property rights for creative work are allocated between the different actors involved in production and consumption, and must balance the civic priority of public access to creative work with the market-driven principle of rewarding private interests for their effort. This duality tends to polarise opinion about its implementation by rights holders, because very different ideological assumptions underpin civic and market objectives. Copyright discourses reveal how these ideological struggles play out among interested parties, who use the concept of copyright to make arguments about how markets should be structured, how creative work should be exchanged, and how consumers should behave. In the process, copyright is constructed, explained, branded and promoted as an object to which market actors must orient themselves if they wish to conduct themselves appropriately, and as a rationale for material changes to market structures. At the same time, copyright discourses reveal the implications of copyright, which invoke both the market and democracy, for the quality of democracy, the circulation of creativity, and the availability of public knowledge, and help explain why ideological struggles over copyright are so difficult to resolve.     

All consuming surveillance: surveillance as marketplace icon

With consumers and their activities routinely visible through online, mobile and social media, to both their peers and to corporations, this article examines surveillance as a marketplace icon. Surveillance is central to the construction of consumers and markets. Many contemporary marketing practices are surveillant as they rely on the collection, analysis and application of consumer data to place advertising, define market segments and to nudge consumer behaviours. Consumer surveillance is also an enactment of corporate power, attempting to align individual preferences with corporate goals. The historical origins of surveillance and the emergence of the surveillance–industrial–entertainment complex are explored, which highlights how surveillance, as well as a process for defining markets is also an object of consumption. The future sees a huge struggle for consumer data between two great centres of surveillance power – the state and the corporation – as they battle over data use for national security.     

The electric guitar – marketplace icon

The electric guitar is an ubiquitous part of contemporary consumer culture. In this Marketplace Icons contribution, we illuminate the iconicity of the electric guitar and what lies behind its thick layers of distorted riffs, mad soloing escapades and eccentric onstage performances, specifically within the rock genre. The genesis of electric guitar playing involves a series of technological alterations of the guitar that freed it from a mere background instrument allowing for new musical roles. It quickly became apparent that all the technical solutions designed to get rid of what was defined as unwanted noise could be turned “against” the clean tone and instead be used to create a unique sound. The control of these noise elements, such as feedback and distortion, became a core element of mastering the modern electric guitar. Rather than just being a marketplace icon, we argue that the electric guitar is fetishized because both its audio quality – the loudness and the potential roughness of the sound – and its visual looks and onstage performances symbolizes youthful rebellion, the essence of rock and roll.     

The ‘big data’ myth and the pitfalls of ‘thick data’ opportunism: on the need for a different ontology of markets and consumption

ABSTRACT

The twin pillars of big data and data analytics are rapidly transforming the institutional conditions that situate marketing research. In response, many proponents of culturalist paradigms have adopted the vernacular of ‘thick data’ to defend their vulnerable position in the marketing research field. However, thick data proselytising fails to challenge several outmoded ontological assumptions that are manifest in the big data myth and it situates socio-cultural modes of marketing thought in a counterproductive technocratic discourse. In building this argument, I first discuss the relevant historical continuities and discontinuities that have shaped the big data myth and the thick data opportunism. Next, I argue that culturally oriented marketing researchers should promote a different ontological frame— the analytics of marketplace assemblages—to address how big data, or more accurately its socio-technical infrastructure, produces new kinds of emergent and hybrid market structures, modes of social aggregation, consumption practices, and prosumptive capacities.     

I complain for your good? Re-examining consumer advocacy

Marketplace helping behavior such as opinion leadership, market maven, and purchase pals that benefit others has been extensively studied. A diverse but similar to other marketplace helping behaviors is the concept of consumer advocacy. Extant review of literature reveals that customer advocacy and consumer advocacy are conceptually different. The former is an organization level construct, and the latter is an individual consumer's ‘generalized tendency to share market information’. It is argued that a following dissatisfactory service encounter, consumer advocates would indulge in market placing helping behavior such as negative word of mouth to prevent other consumers' from having similar marketplace disappointments. Hence, prior studies link consumer advocacy to ‘altruistic tendencies’. On the basis of self-construal theory, this study investigates the motivations for consumer advocacy. Using a scenario-based experimentation implemented in survey method; we establish that consumer advocacy is motivated by an amalgamation of altruism and self-interest. We also operationalize third-party complaint construct and empirically test whether consumer advocacy is a predictor.