HR and IT capabilities and complementarities in knowledge-intensive services

The main premise of this article is that human resources (HR) and information technologies (IT) are central rather than support functions in knowledge-intensive services. By building management capabilities in both HR and IT, knowledge-intensive services can transform their business processes that, in turn, enable them to provide exemplary services to the customers. Our arguments are grounded in the three related theoretical frameworks of the resource-based view, organizational capabilities, and the theory of complementarities. We suggest that the research and practice in HR and IT fields may have to focus on HR and IT capabilities rather than HR practices or IT investments as the sources of sustainable competitive advantage since capabilities better fit the definition of a ‘resource’ than HR practices or IT investments. Further, organizational capabilities in both HR and IT may enable knowledge-intensive services to transcend the inherent tradeoff between cost and responsiveness. We also discuss the role of HR and IT in knowledge management.     

海事BGAN网络中安全隔离与信息交换系统设计方案优化

针对安全隔离与信息交换系统在岸船通信应用中,不能实时监测链路通断的难题,研究了现有的设计方案,并改进了其中的不足之处。从安全隔离与信息交换系统、协议转换器、路由器等网络设备的工作原理以及对传输链路的要求等方面分析,并通过OPENET软件模拟、性能测试实验验证了该方案的可行性和有效性,实现了实时监测链路通断的功能,增强了数据的保密性。     

浅谈价值管理和价值工程的关系

通过对价值工程与价值管理起源,发展,标准的对比,分析两者之间的差异,有助于我国价值工程和价值管理的发展和更新。     

Performance assessment and optimisation of a large information system by combined customer relationship management and resilience engineering: a mathematical programming approach

ISs and ITs play a critical role in large complex gas corporations. Many factors such as human, organisational and environmental factors affect IS in an organisation. Therefore, investigating ISs success is considered to be a complex problem. Also, because of the competitive business environment and the high amount of information flow in organisations, new issues like resilient ISs and successful customer relationship management (CRM) have emerged. A resilient IS will provide sustainable delivery of information to internal and external customers. This paper presents an integrated approach to enhance and optimise the performance of each component of a large IS based on CRM and resilience engineering (RE) in a gas company. The enhancement of the performance can help ISs to perform business tasks efficiently. The data are collected from standard questionnaires. It is then analysed by data envelopment analysis by selecting the optimal mathematical programming approach. The selected model is validated and verified by principle component analysis method. Finally, CRM and RE factors are identified as influential factors through sensitivity analysis for this particular case study. To the best of our knowledge, this is the first study for performance assessment and optimisation of large IS by combined RE and CRM.     

从帧结构浅谈OTN网络的带宽颗粒度

文章从OTN的特殊帧结构出发,分析了它的带宽颗粒度,并论述了OTN网络的带宽利用率高、接入形式简单、应用灵活的特点。     

基于VE思维的多媒体教学模式改进探讨

分析了多媒体教学的特点,并结合作者在多媒体教学实践中的认识,基于VE思维,对其优缺点进行分析,提出改进教学模式、提高教学效果的方法和途径。     

计算机辅助价值工程(CAVE)的研析

本文在分析价值工程工作流程的基础上,研究应用信息技术辅助管理价值工程项目的必要性、可行性及重大意义,并提出了一个实现价值工程工作流程计算机辅助管理的解决方案。     

工程监理服务质量的多层次模糊综合评判

根据工程监理服务质量形成过程、影响因素以及工程实践,将监理服务质量评价体系分为5个一级指标和22个二级指标,运用层次分析法合理地确定出各指标的权重。根据专家评价结果,建立模糊转换矩阵,进行模糊评价,根据最大隶属度原则确定监理服务质量的等级。根据模糊合成结果和评价尺度,通过加权平均得出被评价对象的评分,可用于评价不同项目监理服务质量的优劣。     

Jobs requiring a capacity for engineering systems thinking (CEST): Selection using an interest inventory

Systems thinking is recognized as a critical ability for engineers who take a leading role in complex projects. Identifying those engineers with better systems‐thinking capabilities is critical in many projects and organizations and enables organizations and project managers to select and place the most suitable engineers for jobs requiring a Capacity for Engineering Systems Thinking (CEST). However, up until now, no tool aimed at assessing individuals' capacity for engineering systems thinking has ever been developed. This paper presents principles for developing an interest questionnaire aimed at selecting engineers for jobs requiring systems thinking as well as preliminary results regarding the tool's reliability and validity.     

价值工程在军械装备保障中的规范化管理研究

结合价值工程理论,提出了军械装备保障中应用规范化管理的概念,阐述了在军械装备保障中运用价值工程的工作目标规范、工作流程规范和主要节点规范的内容,给出了在军械装备保障中运用价值工程工作规范化管理的方法。     

Computing systemic risk using multiple behavioral and keystone networks: The emergence of a crisis in primate societies and banks

What do the behavior of monkeys in captivity and the financial system have in common? The nodes in such social systems relate to each other through multiple and keystone networks, not just one network. Each network in the system has its own topology, and the interactions among the system’s networks change over time. In such systems, the lead into a crisis appears to be characterized by a decoupling of the networks from the keystone network. This decoupling can also be seen in the crumbling of the keystone’s power structure toward a more horizontal hierarchy. This paper develops nonparametric methods for describing the joint model of the latent architecture of interconnected networks in order to describe this process of decoupling, and hence provide an early warning system of an impending crisis.     

Validating the Construct of Public Service Motivation in For-profit Organizations: A preliminary study

Delineating the theoretical link between individuals’ discretion and motivations in the private sector and their public service behaviours in Chinese society, this study explored public service motivation (PSM) in for-profit organizations. A survey of 348 employees from three engineering consulting organizations in China validated the construct of PSM in for-profit organizations. Besides the positive correlation between conscientiousness and PSM, the current study demonstrated that a positive correlation exists between PSM and community citizenship behaviour (CCB) with love of money (LOM) as a marginal moderator: the positive relationship between PSM and CCB is marginally stronger when LOM is higher, vice versa.     

基于价值工程的军械装备使用保障费用分析

阐述了军械装备使用保障费用的构成和特点,分析了价值工程在军械装备使用保障中的工作流程,给出了定量分析军械装备功能系数和成本系数的计算公式。     

价值工程在武器装备寿命周期费用控制中的运用研究

本文从当前武器装备发展的特点出发,对我国武器装备寿命周期费用控制中运用价值工程的必要性及可行性进行了研究,并初步设计了价值工程的实施步骤。     

我国物联网的体系架构研究

首先分析了物联网的相关概念,指出物联网与传感网的区别,界定了物联网的定义。在此基础上,建立了中国物联网三级体系架构,并对其功能结构、CRS拓扑结构进行了设计,最后分析了9个迫切需要解决的标准和技术问题。     

工程项目实施过程中目标最优控制研究

针对工程项目工期、费用、质量的最优控制问题,在用质量系数对质量进行量化的基础上,利用价值工程的理论,建立了工期——费用——质量综合优化模型,采用微粒群算法通过MATLAB编程求得工期、费用、质量的目标值,为项目优化控制提供了参考依据。最后通过一个算例,对模型的有效性和实用性进行了验证。     

装备质量管理风险评估指标体系及评估模型研究

装备质量管理风险评估指标体系的构建,是风险评估的基础性工作。本文根据装备质量管理的特点,分析了装备质量管理的风险因素,并依据指标体系的设计原则,建立了装备质量管理风险评估的指标体系结构,并给出了基于网络层次分析法和盲数理论的装备质量管理风险评估模型。     

东盟对外FTA战略的有效性:基于商品竞争性与互补性的分析

以东盟与中国、澳大利亚新西兰、韩国、印度、日本5个代表性经济体的双边贸易为对象,通过贸易密集度指数、修正后显性比较优势指数、相对贸易竞争指数和贸易互补性指数的详细测算,分析比较这些经济体与东盟可贸易品的竞争优势及互补程度,以此对当前东盟对外自由贸易区战略作出科学评价,也为今后本地区区域经济一体化树立参照。     

Epidemics,labour markets and unemployment: the impact of SARS on human resource management in the Hong Kong service sector

This article examines the links between epidemics and their economic consequences, specifically in terms of their impacts on labour markets and jobs. To exemplify the above, we examine the effects of SARS (Severe Acute Respiratory Syndrome) on the Hong Kong economy, its labour market and its level of employment and unemployment. The article hypothesizes that the greatest impact would be on human resource management (HRM) in the service industries and on particular sub-sectors, such as the hotel sector. It concludes that the dramatic demand and supply ‘shocks’ significantly affected both the demand for and the supply of labour in the sector, with discernible HRM consequences.     

The pricing accuracy of alternative equity valuation models: Scandinavian evidence

In many decision contexts, there is a need for benchmark equity valuations, based on simplified modeling and publicly available information. Prior research on U.S. data however shows that the accuracy of such valuation models can be low and sensitive to the choice of model specifications and value driver predictions. In this paper, we test the applicability and pricing accuracy of three fundamental valuation (dividend discount, residual income, and abnormal earnings growth) models, all based on forecasts of company dividends, earnings, and/or equity book values. Extending prior research, we apply these models to Scandinavian firms with accounting data from the period 2005–2014, explicitly testing two approaches for the prediction of the value drivers—exogenously forecasted numbers versus projected historical numbers. Given access to the forecasted value drivers, the dividend discount model comes out as the most accurate valuation model. In particular, this holds in a comparison between the most parsimonious model specifications. The residual income valuation model generates the best pricing accuracy given the prediction of value drivers based on historical financial numbers. Notably, we observe pricing errors that in general are lower than what has been reported in prior U.S.‐based research for the dividend discount and the residual income valuation models. The pricing accuracy of the abnormal earnings growth models is surprisingly weak in the Scandinavian setting. However, these models improve somewhat after a couple of complexity adjustments, in particular with value driver predictions based on the projected history setting.