National culture as a driver of pro-environmental attitudes and behavioural intentions in tourism

Abstract

Voluntary changes in consumer behaviour hold significant potential to mitigate the growing environmental repercussions of tourism. Such behavioural changes can occur due to positive behavioural intentions that are in turn underpinned by pro-environmental consumer attitudes. To reinforce voluntary behavioural changes in tourism, it is paramount to understand the major drivers of pro-environmental consumer attitudes. Although national culture can influence pro-environmental attitudes of tourists, its role has been under-researched, especially in the context of emerging tourist markets. This study utilised the environment-orientated dimensions, or value orientations, of major cultural frameworks (Hofstede; Schwartz; Trompenaars & Hampden-Turner) to explore the effect of national culture on pro-environmental attitudes and behavioural intentions in a large-scale quantitative survey of Polish tourists. Correlation between the cultural background of tourists and their pro-environmental attitudes was established, thus highlighting the need for national culture to become an integral element of future scientific, policy-making, and managerial discourse on the key drivers of more sustainable consumer behaviour in tourism.     

Evaluating user-generated content in social media: an effective approach to encourage greater pro-environmental behavior in tourism?

Appealing to tourists’ intrinsic interest for high-quality tourism environments, and thus encouraging them to act with a greater sense of personal responsibility toward the environment, could be critical to promoting sustainable tourism. Proliferating media channels makes the choice, style and delivery of pro-environmental messages a key issue for tourism marketers and management. Social media has become a recognized important channel for tourism information, with user-generated content (UGC) being more trusted than official channels, yet there is little knowledge about its potential role in activating pro-environmental norms. This study investigates that issue. Focusing on the conjoining aspects of personal and social norms for the first time, we propose a hypothetical model to explain the direct and indirect effects of pro-environmental UGC in activating tourists’ pro-environmental behavioral intentions. Working in a Chinese context, where social media plays an increasing role, the research, using a web-based sample (N = 1043), UGC-linked pro-environmental knowledge and awareness, was found to have a strong role in activating pro-environmental norms, creating a pro-environment online community, and increasing tourists’ level of engagement in pro-environmental social media activity. The study highlights the effectiveness of social media channels with UGC providing persuasive communications able to impact sustainable behaviors.     

The influence of recreation experience and environmental attitude on the environmentally responsible behavior of community-based tourists in Taiwan

This study examines the relationships between recreation experience, environmental attitude, and the general and site-specific environmentally responsible behavior of tourists at Taomi and Smangus in Taiwan. The first is an agriculturally based community and the second home to one of Taiwan's ethnic minorities. A total of 862 usable questionnaires (432 for Taomi and 430 for Smangus) were collected in this study. The empirical results indicate that recreation experience is positively and significantly related to environmental attitudes among tourists. Environmental attitudes are also positively and significantly related to general and site-specific tourist behaviors and mediate the relationship between recreation experience and environmentally responsible behavior. The paper contributes to the literature by examining the structural linear relationships between recreation experience, environmental attitudes, and environmentally responsible behavior. This study suggests that tourism destination providers should provide pro-environmental activities, ecotourism experiences, and interpretations of environmental issues to enhance tourists' environmental attitude and general and site-specific environmentally responsible behavior, thereby potentially reducing the adverse environmental effect produced by tourists during daily life and at tourism destinations. Reducing the adverse environmental effect of tourism destinations will benefit the development of sustainable community-based tourism.     

The effect of national culture on pro-environmental behavioural intentions of tourists in the UK and China

National culture can affect consumer behaviour, but there is limited empirical evidence to establish the exact magnitude of this effect in particular consumption contexts and in specific consumption markets. This paper contributes to knowledge by exploring and comparing the extent to which national culture may contribute to pro-environmental behaviour of tourists in the UK and China. By drawing upon the five dimensions or values of national culture proposed by Hofstede, Schwartz and Trompenaars and Hampden-Turner (Individualism, Power distance, Long-term Orientation, Harmony and Indulgence) and by applying the Partial Least Squares Structural Equation Modeling, the study establishes the causal relationships between the cultural backgrounds of tourists, their environmental knowledge, pro-environmental attitudes and pro-environmental behavioural intentions. The implications for policy-making, management and future research are discussed.     

Active engagement with nature: outdoor adventure tourism,sustainability and wellbeing

Abstract

This article draws on the conflicting arguments surrounding outdoor adventure tourism activities to determine if such activities might usefully be considered beneficial for humans and nature, and how they might offer avenues for sustainable tourism practice. Research in the field has often examined outdoor adventure activities through a lens that either highlights their negative environmental impacts or has sought to conceptualise motivations and/or experiences. In this article, we argue that through practices that are often seen as destructive, there is the possibility to think differently about human-nature relationships and pro-environmentalism. To explore these issues, we draw on data collected from a series of semi-structured interviews with outdoor adventure tourists. Our analysis highlights how outdoor adventure tourism facilitates reconnections to nature, offering potential wellbeing impacts and pro-environmental attitudes and behaviours. We conclude that outdoor adventure activities as a form of sustainable tourism have potential implications for our understanding of, and engagement with, sustainability, mental health and wellbeing.     

Nature-based tourism's impact on environmental knowledge,attitudes, and behavior: a review and analysis of the literature and potential future research

Although nature-based tourism is often promoted as benefiting local destinations through income generation, employment, and direct conservation support, it is also believed to influence tourists’ environmentally friendly attitudes, knowledge, and ultimately their behavior. Yet, few studies have empirically documented these outcomes, and those that do are inconsistent in the variables measured and the time frame analyzed. This paper examines the empirical research on nature-based tourism's ability to foster long-term stewardship behavior among travelers by conducting a systematic review of peer-reviewed tourism research published between 1995 and 2013. This search, focused on literature addressing changes in tourists’ environmentally related knowledge, attitudes, intentions, and actual behaviors, yielded just 30 empirical studies. Outcomes related to new environmental knowledge were commonly reported in these studies, but findings related to environmental attitudes and behaviors were inconsistent. Few studies measured environmental behavior directly, and fewer still include longitudinal assessments of persistent changes in attitudes or behaviors. We suggest potential future areas for research as well as programmatic strategies that may facilitate favorable outcomes from nature-based tourism, particularly those related to tourists’ knowledge, attitudes, and behaviors. Key areas include understanding visitors’ prior experiences and background, designing and delivering more effective interpretive messages, and using social media.     

The elusive impact of pro-environmental intention on holiday on pro-environmental behaviour at home

There is limited research studying how pro-environmental behavioural intentions gained in a tourism context subsequently influence intentions and actual behaviour at home. This study reports on a three-stage study that surveys Chinese domestic tourists on holiday, and at home one week and one month after the holiday experience. The findings suggest that the stated pro-environmental intention on holiday does not convert into actual pro-environmental behaviour at home. Neither pro-environmental intention nor pro-environmental behaviour are seen to change over time or location. It is the availability of infrastructure (physical context) that affects a change, as evidenced by Dinghu Mountain National Nature Reserve, which provides environmental information and significantly more facilities to enable pro-environmental behaviour than Chinese nationals find in their daily home environment. Implications are offered for ways to apply the ABC theory to policies that seek to achieve long-term environmental behavioural change, such as strong government policy interventions.     

Are we all environmental tourists now? The role of biases in social comparison across and within tourists,and their implications

From a management and research perspective, it is important to get a better understanding of what influences tourists in their decision to choose environmentally friendly travel options, and how these are related to social cognitive processes. This paper reports findings from two separate studies investigating the role of biases in social comparison, with particular reference to tourists' perception of their personal roles as environmentally friendly tourists, and especially tourists’ views of the environmental attitudes of other tourists. Samples of N = 1607 and N = 2076 tourists, respectively, were obtained for two studies in Western Norway. Results indicate that tourists perceive themselves to hold more pro-environmental attitudes than other tourists (i.e. “typical tourist”, “average tourist”, “tourists”). This suggests that there are differences in the perception of the self and others when it comes to social comparisons concerning issues of environmental sustainability. The findings also suggest that tourists hold overly positive views of themselves generally concerning issues of environmental sustainability and that their environmental attitudes reflect perceived desirable standards. The theoretical and practical implications of the findings are discussed from a social psychological perspective, and implications for tourism managers and researchers noted.     

Assessing the Role of Ecotourism Training in Changing Participants' Pro-Environmental Knowledge,Attitude and Behaviour

Ecotourism training is usually considered to be undertaken only by tourism practitioners for professional development. However, ecotourism training has a more important role to play, as it could be adopted as a long-term strategy for environmental conservation by altering people's attitudes and behaviours towards greater environmental responsibility. In this study, the role of ecotourism training with respect to pro-environmental knowledge enhancement as well as attitude and behavioural changes is investigated. A questionnaire survey was conducted on participants of an ecotourism training programme. Participants' environmental knowledge, attitudes and behaviours were evaluated using a pre- and post-test method. The results indicated that participants demonstrated a significant increase in environmental knowledge after the training. Moreover, participants' demographic characteristics such as age group, occupation and salary are significantly associated with the improvement in knowledge, change in pro-environmental attitudes and behaviours. Participants tend to adopt environmentally responsible attitudes and behaviours after completion of ecotourism training.     

Influencing tourists' pro-environmental behaviours: A social marketing application

Tourism, whilst delivering economic benefits, can deliver environmental harm. Although several measures to mitigate tourism's environmental effects have been documented, a shared responsibility that encompasses the tourism industry and tourists themselves is needed to limit environmental damage. This paper demonstrates how social marketing can be applied to gain insights that can be used by the tourism industry to promote pro-environmental behaviours of targeted tourists to contribute positively to the environment. Social benchmarks that were applied resulted in the identification of two segments, one of which was examined in more detail using a follow-up interview format to gain insights for intervention planning, design and implementation. Implications for the role that tourism may play in delivering changes that benefit our planet are outlined and opportunities for future research are provided.     

Identifying tourists with smaller environmental footprints

This paper identifies which information about tourists serves as the best predictor of their pro-environmental behavior at home and on vacation. If a small set of predictors can be identified, the tourism industry would be able to use them to focus attention on attracting tourists with smaller environmental footprints. Results from a survey asking respondents about pro-environmental behavior in their role as residents and tourists indicate that environmental concern, altruism, feeling morally obliged to behave in an environmentally friendly manner, age and regional identity are the best predictors of the segment of people who behave in an environmentally friendly way at home. Income levels and moral obligation best predict membership of the segment of environmentally friendly tourists. The two segments overlap; differences between them are due to the fact that, at home, people can create the infrastructure they require to behave in an environmentally friendly way. On vacation they need to adjust to the infrastructure provided, which can act as a barrier to pro-environmental behavior. Results have direct practical implications, highlighting the value of demand-side approaches to environmentally sustainable tourism for protected areas, both urban and rural, such as focusing on those market segments that have the highest intrinsic inclination to protect the environment.     

Theory of planned behaviour: predicting tourists’ pro-environmental intentions after a humpback whale encounter

Nature-based experiences can contribute to individuals’ connection to nature and intentions toward sustainable environmental behaviours. Conservation psychology can use tourism as a platform to modify tourists’ intentions and behaviours regarding key marine threats such as single-use plastics. This study examined changes to pro-environmental intentions, particularly regarding plastic use, in 267 nature-based tourists from Australia and Tonga who completed a whale watching/swim experience. A theory of planned behaviour (TPB) framework was used incorporating moral norms and environmental identity, which have been previously implicated in explaining pro-environmental actions. This study found that including moral norms in the TPB model significantly increased the ability to predict pro-environmental intentions. Further, when controlling for the TPB and moral norm variables, environmental identity explained a further 15% of tourists’ pro-environmental intentions. The findings suggest the original TPB model may be less suitable within a marine conservation context. Collectively, positive nature-based experiences, environmental identity, and moral norms are important in understanding tourist’s intentions to engage in sustainable environmental behaviours.     

Resident attitudes to tourism in North Wales

This article investigates residents' attitudes to tourism in North Wales, using factor analysis. The most important concerns are found to be a negative social impact, economic input, stereo-typing of visitors, purchasing of second homes by foreigners, cultural exchange, and the ecological impact of tourism. Lifelong residents and Welsh language speakers tend to be more sensitive to the impact of tourism on their culture and residents in high density tourist areas tend to appreciate the benefits and importance of tourism more than those who have less contact with tourists.     

Can Ecotourism Interpretation Really Lead to Pro-Conservation Knowledge,Attitudes and Behaviour? Evidence from the Galapagos Islands

Proponents of ecotourism within protected areas believe that tour design and interpretation can help mitigate the negative impacts of tourism, human and environmental, and build an educated and motivated constituency that supports environmental conservation and social improvements. However, ecotourism's claims to achieve those objectives are largely untested, and linkages between tourism's operational characteristics and positive changes in tourists” environmental knowledge, attitudes and behaviours are largely unexplored. This exploratory research investigated the efforts of one Galapagos National Park tour operator to explore whether a well-conceived interpretation/ecotourism product could influence tourists” educational outcomes and support of environmental conservation. Results suggest that well-designed and delivered interpretation during the ecotourism experience can increase knowledge of the host-protected area, supportive attitudes towards resource management issues facing the host-protected area, general environmental behavioural intentions and philanthropic support of conservation.     

Residentsʼ attitudes and behavioural support for tourism in host communities

ABSTRACT

In our study of the “perceptions–attitudes–behaviours” sequence, we explain how resident perceptions of tourism’s impacts on host communities influence not only their attitudes towards tourism, but also their attitudes towards tourists – i.e. a new variable that has recently been introduced in literature. Moreover, we introduce the behavioural support, a concept that denotes a higher level of involvement and engagement of residents with their communities in comparison with the traditional attitudinal support. Our results indicate: (1) the residents’ perception of the positive economic and cultural impacts of tourism are the main variables influencing their attitudes towards tourism and tourists; and (2) both types of attitudes influence on behavioural support for tourism in host communities.     

Exploring tourists' perceptions of tourism impacts

Unlike how tourism is viewed by residents, little is known about how tourists feel about tourism in the destination. Nevertheless, studies have shown that tourists' emotional bonds with the destination positively affect their perceptions of and reactions to tourism in the destination. Such emotional bonds often vary based on tourists' previous experience in the destination. Thus, this study explored how tourists' emotional solidarity with residents influences their perceptions of tourism and how first-timers and repeat tourists differ in their views. To this end, 404 responses from South Korean sport tourists were analyzed. Though differences were not evident between first-timers and repeat tourists in their emotional solidarity or attitudes toward tourism, a positive relationship was confirmed between emotional solidarity and perceptions of tourism. The findings suggest that attitudes toward tourism is no longer a construct exclusive to residents and destination managers should also consider tourists' views.     

Resident Attitudes Towards Mountain Second-Home Tourism Development in Norway: The Effects of Environmental Attitudes

Rural tourism, especially through second-home development is increasing rapidly in much of Europe, the USA and Canada offering new economic opportunities for local communities, but also challenges related to environmental impacts and differing perceptions within communities about appropriate development paths. This study examines associations between the environmental attitudes of residents and attitudes towards second-home development in two regions in Southern Norway, with community attachment and economic dependency as additional predictors. Ecocentrism was found to have a strong negative effect on attitudes towards tourism development, while, in contrast to previous findings, community attachment did not have significant effects. Economic dependency is significantly related to attitudes towards development; both ecocentrism and economic dependency are mediated by other variables, such as expected impacts and benefits. The findings are important in planning to reduce potential conflicts.     

大众旅游价值导向调节下地方依恋维度的亲环境驱动效应

培育大众亲环境游客对目的地环境可持续发展的重要性日益突出,但学界对此的深入研究却很贫乏。立足于大众游客的环境心理特点,文章通过概念模型构建与检验,探究其亲环境行为欲望产生过程中外加驱力(地方依恋维度)和内在障碍(大众旅游价值导向维度)的互动效果。以三亚的国内大众游客为样本,经因子分析和阶层多元回归分析,文章发现:(1)大众旅游价值导向两维度中",维护旅游功能"的亲环境阻碍力度更大;(2)地方依赖和地方情感都显著预测大众游客的亲环境行为欲望,但后者的驱力和抵御调节能力都明显更强;(3)地方认同发挥亲环境驱动负效应,且这一效应在大众游客情境下易受到积极调节。文章最后汇报了研究的总结论、结论探讨和管理启示。     

Pacific Area Tourism: A Guide to Key Sources of Tourism Statistics

Abstract

During the period 1988 to 1995 Korean outbound travel increased by 526% to 3,818,740 in 1995. The rapidity of this increase has caught many destinations unprepared. One such example is Australia which has only recently recognised the potential of Korean tourism. Australia's tourism industry has yet to recognise that Korean tourists have expectations that differ from those of other Asian visitors and as a result has failed to provide a product that lives up to the promotional images of Australia contained in tourism marketing campaigns. Issues such as cuisine, language difficulties and poor itineraries are identified as major problems. This article will examine the problems Australia faces in developing a range of services and products suitable for Korean tourists.     

Conflict and agreement in stakeholder attitudes: residents’ and hotel managers’ views of tourism impacts and forest-related tourism development

This paper probes differences in attitudes toward tourism impacts between two leading stakeholder groups in tourism, local residents and the managers of tourism facilities. It uses case study surveys of residents and managers in Belek, Antalya, Turkey. Differences in attitudes across seven main areas are investigated, including the positive and negative economic outcomes of tourism; positive and negative sociocultural impacts; negative environmental impacts; views on further tourism development, and benefits and problems related to forested land close to destinations. The results reveal that some attitudes are held in common – especially positive attitudes including tourism's benefits in creating jobs and income. Differences were mostly observed not in the direction but in the strength of opinion. The most significant differences were found in managers' beliefs that tourism's environmental and social impacts were few, while residents were extremely negative about those impacts. Differences of attitudes on the future use of forestland headed the list of all differences between managers and residents. Divergent loyalties were revealed. Managers supported their business and employers; local people supported their local area. The need for further research, including the role of perhaps distant “moral stakeholders”, and for more comprehensive understanding, and more sustainable outcomes, are highlighted.