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1.
Drawing on the literature in environmental psychology, the current study attempted to reveal dimensions of tourist aesthetic judgment in the context of both nature-based and urban tourist destinations. Two-stage analysis of semi-structured interview data from a theoretical sample of 57 individuals yielded 21 aesthetic dimensions that were categorized into nine themes: Scale, Time, Condition, Sound, Balance, Diversity, Novelty, Shape, and Uniqueness. The identified themes were further conceptualized into a two-dimensional plane along Concrete-Abstract and Subjective-Objective continuums. This research posits that tourism allows a unique “appreciator-object” dyad where individuals are fully immersed in a destination in pursuit of a non-routine and oftentimes novel experience. The beauty of tourism destination is uniquely judged, admired, and appreciated, and the assessment of the beauty goes beyond the visual aspects and engages all senses. The findings make a theoretical contribution to the existing aesthetics literature and bear practical implications for destination planning, branding, and management.  相似文献   

2.
    
Online ratings and online reputation management are becoming increasingly popular and important. With this increasing importance, attempts to manipulate online reviews through fake reviews have become more prevalent. Suspicious online reviews (ratings) exist on many e-commerce platforms, but these reviews have rarely been observed and reported as manipulation in academic studies using different test methods. In our research, we examine empirical evidence of suspicious online ratings based on 41,572 ratings on TripAdvisor. Applying quantitative analytics, we find three important results: (1) the gap between overall rating and individual ratings does exist and is significant, especially among the lower class hotels; (2) the proportion of suspicious ratings is about 20% at a standard of 0.5; and (3) reviewers who tend to post excellent ratings are less likely to generate big gaps when posting ratings. We offer specific managerial implications for hotel managers on online reputation management and selected suggestions for future research based on the empirical findings.  相似文献   

3.
The purpose of this article is to propose a complementary approach to the analysis of tourism systems which is grounded on theoretical frameworks deriving from the fields of dynamic capabilities and destination management. In particular, the paper explores the relationship between the networking approach of tourism firms and the development of tourism core-competencies. This perspective aims at providing a development path for policy maker actions based on the appraisal of local resources and tourism competencies. The empirical section studies an Italian area characterized by a high potential in terms of tourism resources but also, especially in the past, a medium-low relevance regarding the tourism economy. However, recently this area has shown a very interesting entrepreneurial dynamicity in tourism and cultural sectors. It is an appropriate field of research for the analysis regarding the determinants of tourism core-competence development.  相似文献   

4.
    
This study explored the potential of inoculation messages to protect the pro-destination attitudes of potential tourists. As this study argues, much research has focused on the promotion of destination images, sustainable tourism, and more recently the impact of Tourism 2.0 (i.e., hyper connected, multidimensional consumer knowledge sharing across social media platforms) on the industry. Yet, little attention has been given to communication strategies designed to pre-emptively protect tourist attitudes from negative online peer reviews. Therefore, via a three-phase experiment the current investigation explored the impact of different (i.e., no message, supportive, and inoculation) communication message strategies on tourist pro-destination attitudes when faced with a negative peer review of the destination on social media. Results indicate that for participants exposed to negative peer reviews presented via social media inoculation messages protected pro-destination attitudes better than other message types.  相似文献   

5.
Place change and tourism development conflict: Evaluating public interest   总被引:3,自引:0,他引:3  
As a set of economic activities, tourism trades on the character of special places. Conflict can emerge where local residents perceive that tourism development proposals challenge the special qualities of place, and where place meaning and attachments are compromised. A key function of government in mediating conflict is to protect public interests, yet explicit consideration of public interest in tourism development conflict is unusual. This paper argues for a reinvigoration of public interest in the mediation of tourism development conflicts. It explores the concept of public interest and how governments interpret and give meaning to it in development debates. In a case study of a cruise ship terminal proposal on the Gold Coast, Australia, the state adopted a neoliberal interpretation of public interest wherein increased global competitiveness of the destination was the overriding common good pursued. Local and diverse interests were marginalised in the debate. The paper concludes that in order to reinvigorate public interest, a public interest evaluation framework for tourism development is needed.  相似文献   

6.
The impact of destinations’ attributes on hotel rates in different locations has been insufficiently compared the existing literature. This study sought to apply the hedonic pricing method to measure and compare how room prices are affected by factors that are both external and inherent to hotel companies. After collecting nearly all the data regarding hotel features that consumers can use to make choices about accommodations on the TripAdvisor website, different models were developed for each city and season. The results suggest that hotels in Barcelona are more dependent on external conditions than hotels in Madrid are. In addition, hotels in both cities are more affected by external conditions during the high season. This paper discusses these and other results, as well as their implications.  相似文献   

7.
Wildlife watching tourism has recently received more attention in the tourism literature. However, research is still needed on participants' perceptions on the unpredictable nature of wild animals as main attractions. Information on this topic may help providers keep participants satisfied in the absence of wildlife and move away from exploitative practices sometimes used to guarantee close encounters. Using polar bear tourism as a case study, content analysis of TripAdvisor reviews from Churchill (Canada) and Svalbard (Norway) was used to examine participants’ comments on unpredictable wildlife and reactions when polar bears were not found. Findings indicate that to keep participants satisfied, wildlife watching tourism providers should focus on more controllable parts of the experience, such as high-quality guiding, expectations management, and secondary, more guaranteed side activities. They should also make the most of the natural surroundings, other wildlife in the area and signs of the focal species when encountered.  相似文献   

8.
    
In response to the increasing ubiquity of social media platforms, improved consumer choice, and technological progress, the importance of consumer-generated content (CGC) continues to grow for organizations marketing their destinations, products, and services to tourists. Yet, despite the importance tourists place on CGC and information shared via social media, there remains a lack of academic focus in this area. To address this gap, we use a rigorous multi-step scale development procedure to create a scale centered on understanding the importance consumers attach to social media sharing (ISMS) from a tourists' perspective. Studies conducted across different contexts (Turkey and Scotland), comprising 1183 participants, were used to validate the newly developed ISMS scale. The scale indicates internal consistency and reliability, alongside construct and predictive validity. Directions for future research and the practical implications of the newly developed ISMS scale are discussed by way of conclusion.  相似文献   

9.
    
Tourists' intensive use of information and communication technologies when planning travel has forced destination marketing organizations to design online simulacra of destinations in multiple formats. We focus our study on official online destination platforms to analyze preliminary experiences with destination brands and the online perception of authenticity. Previous consumption studies have theorized that consumers' encounters with products/services are antecedents of their perceptions of authenticity. In the tourism literature, however, the link between online destination experiences and online destination authenticity constitutes a research gap. To fill that gap, we used a multimethod approach to develop a causal-predictive model by which we observed that the online destination brand experience directly affects destination brand authenticity. The findings also show that both of these constructs directly and indirectly influence users' behavioral intentions toward the destination. We examine the moderating role of various official online destination platforms to enrich the theoretical and managerial implications discussed.  相似文献   

10.
Extant tourism research has used various portfolio model types to determine optimal tourist market mixes which simultaneously maximize total tourist expenditure and minimise the instability of international inbound tourism demand. We analyse the three portfolio models that have been applied in the tourism literature: two varieties of a levels model (that use the level of tourist arrivals, or bed nights to quantify tourist activity) and a growth rates model (that deploys the growth in the level of tourist activity). Applying these models using per capita expenditure in four distinctively different destination countries (Australia, Greece, Japan, and USA), we demonstrate that the Levels Model 1 is superior to the Levels Model 2 and the Growth Rates Model. It produces solutions that provide noticeably higher tourist expenditure with less instability of international tourism demand than the status quo. Theoretical contributions and practical implications for tourism policy makers and destination marketers are discussed.  相似文献   

11.
    
This research examined how individual differences in anthropomorphic tendency (the tendency to humanize non-human agents/objects) influence how people respond to destination marketing communications. Specifically, this study examined whether individual-level anthropomorphic tendency and text-personification of destination marketing communications interact to influence destination attitude and travel intentions. Results from a study involving 210 Australian participants revealed that destination attitude and travel intentions were most favorable for people with high levels of anthropomorphic tendency and who were exposed to personified tourism messages. These findings indicate that text-personification represents a new communication tactic for tourism – particularly for target consumers who are high in anthropomorphic tendency – and one that can humanize the destination leading to more favorable attitudes and higher intentions to travel. This effect is mediated by positive emotions. People with high anthropomorphic tendency who are exposed to a personified advertisement feel more positive emotions, which lead to positive tourism outcomes.  相似文献   

12.
中国“世界遗产”的可持续旅游发展研究   总被引:16,自引:2,他引:16  
世界遗产是“人类智慧和人类杰作的突出样品” ,在新世纪的今天 ,“遗产旅游”作为一种世界现象 ,已成为人类求取与外部世界高度和谐的最有效形式之一 ,成为一种高质量回归自然、回归历史的必须性的社会生活组成部分 ,研究“遗产旅游”的可持续发展已成为当今的重大论题。本文首次对中国“世界遗产”的现状进行了全面综合的把握 ,揭示了遗产地采取可持续旅游发展战略的必然性以及目前存在的主要问题和矛盾 ,分析了发展“遗产旅游”中应正确处理的三大关系 ,提出遗产旅游可持续发展的内涵并寻求我国世界遗产地旅游可持续发展的建议与对策。  相似文献   

13.
    
This article examines the emergence of the World Heritage Site (WHS) designation as a de facto brand. The study applies Balakrishnan’s (2009) strategic framework for destination branding to the demand for World Heritage Sites. A total of 72 countries currently applying for WHS status for national sites are examined. Previous studies in this area have been based mainly on case-study methodologies and/or are limited either to a single country or to a comparison among a small number of countries. The study finds, inter alia, that countries that have a large number of foreign arrivals but are not yet fully integrated into the global economy are particularly disposed to expanding the number of WHS on their national territories.  相似文献   

14.
    
This paper investigates the behaviour of small and medium sized enterprises (SMEs) within the heritage tourism supply chain (HTSC), in two emerging heritage regions. SMEs are conceptualised as implementers, working within the constraints of government level tourism structures and the heritage tourism supply chain. The research employs a case study approach, focusing on two emerging regions in Northern Ireland. In-depth interviews were carried out with small business owners and community associations operating within the regions. The research identifies SME dissatisfaction with the supply chain and the processes in place for the delivery of the tourism product. To overcome the perceived inadequacies of the heritage tourism supply chain SMEs engage in entrepreneurial behaviour by attempting to deliver specific products and services to meet the need of tourists. The challenge for tourism organisations is how they can integrate the entrepreneurial, innovative activities of SMEs into the heritage tourism system.  相似文献   

15.
This note replies Cellini's comment on the real effect of WHL in inducing more tourist arrivals in Yang, Lin and Han (2010, Tourism Management). Due to the time-invariant feature of the WHL number in the short-run, the fixed effect of panel data model seems to be inadequate on evaluating the impact of WHL on attracting international tourists. However, pooling estimates show that a region with more WHLs can attract more tourists.  相似文献   

16.
    
This paper aims to identify distinctive obstacles to the establishment of tourism destination governance in both transnational and within-country borderlands. Analysis of the German-Czech borderlands, a region also incorporating within-country borders between three German federal states, indicates the multi-scalar and political contestations of cross-border tourism collaboration. Local tourism projects are generally successful, both on a transnational German-Czech level and between the German states of Bavaria, Saxony and Thuringia. However, structural cross-border destination management does not exist because of (transnational) multi-scalar institutional alignment problems and (internal) tourism-specific destination-level power contestations. Understanding destination management processes in borderlands, therefore, requires: (i) explicit multi-scalar analysis; (ii) recognition of both transnational and within-country contexts; (iii) more cross-pollination between tourism planning and cross-border governance research.  相似文献   

17.
18.
    
In a tourism context, visual copy is an important element of print advertisements. More specifically, pictures have a significant influence on the destination attraction value and visit intentions. Curiously, typography has never been investigated academically as an execution element, despite suggestions from researchers that typography could influence the evaluation of advertisements. This experiment examines the impact of typography on advertisement evaluation in a tourism context and the impact of attitude toward the advertisement on attitude toward the destination. The impact of advertisement evaluation on destination evaluation is also tested, and results show that typography does influence advertising responses. This study highlights the important role of typography in print media destination advertising and enriches this field with a new variable: attitude toward the typography.  相似文献   

19.
    
Coopetition, which is entering cooperation with competitors, lets firms overcome the challenges of uncertain environments and their intense competition and pressure to innovate. The hospitality industry frequently experiences this kind of competition. It is also dominated by family-run small and medium-sized enterprises (SMEs), which are inclined towards cooperation due to their limited size and resources, along with their strong social ties. Investigating hospitality SMEs’ decision-making, this mixed-method study tests the antecedents of coopetition in 171 hospitality SMEs in western Austria. Its findings show that economic benefits and destination networks directly and positively influence coopetition, while family involvement indirectly and positively moderates the effect of environmental conditions and social relationships on coopetition. Information from follow-up interviews with 15 firm managers complements the understanding of these effects. Our findings encourage destinations to establish services helping family firms to coopete.  相似文献   

20.
Abstract

This paper discusses tourism in Singapore, and Dubai, both relatively small and wealthy territories which have achieved considerable success in attracting international visitors. Tourism resources and policies are compared to reveal similarities and differences in their attractions bases and infrastructures. There is also evidence of a common commitment to growth and a willingness to intervene and invest on the part of governments. Application of the life cycle model, however, suggests that they are at contrasting stages in the development process. Singapore is attempting to avert stagnation while Dubai is growing at a fairly rapid pace. These positions pose particular challenges and the future evolution of the states as tourist destinations is uncertain, despite official efforts to shape it.  相似文献   

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