Fostering visitors’ pro-environmental behaviour in an urban park

Recognizing the increasing importance of sustainable environment, this research explored visitors’ pro-environmental decision-making process in an urban park context. This study investigated the relationships among attitudes, subjective norms, perceived behaviour control, positive and negative anticipated emotions as well as behavioural intentions. The results suggest that positive anticipated affects positively influenced low-effort and high-effort pro-environmental behavioural intentions. In addition, positive anticipated affects mediated the relationship between cognitive factors and behavioural intentions. Interestingly negative anticipated affects did not influence behavioural intentions. Further analysis revealed subjective norm was the strongest predictor of intentions, especially the low-effort pro-environmental behavioural intentions. The research advances the conceptual understanding of the role of each construct in generating park visitors’ intentions to perform environmentally responsible behaviours while visiting an urban park.     

Theory of planned behaviour: predicting tourists’ pro-environmental intentions after a humpback whale encounter

Nature-based experiences can contribute to individuals’ connection to nature and intentions toward sustainable environmental behaviours. Conservation psychology can use tourism as a platform to modify tourists’ intentions and behaviours regarding key marine threats such as single-use plastics. This study examined changes to pro-environmental intentions, particularly regarding plastic use, in 267 nature-based tourists from Australia and Tonga who completed a whale watching/swim experience. A theory of planned behaviour (TPB) framework was used incorporating moral norms and environmental identity, which have been previously implicated in explaining pro-environmental actions. This study found that including moral norms in the TPB model significantly increased the ability to predict pro-environmental intentions. Further, when controlling for the TPB and moral norm variables, environmental identity explained a further 15% of tourists’ pro-environmental intentions. The findings suggest the original TPB model may be less suitable within a marine conservation context. Collectively, positive nature-based experiences, environmental identity, and moral norms are important in understanding tourist’s intentions to engage in sustainable environmental behaviours.     

Relationships between place attachment,place satisfaction and pro-environmental behaviour in an Australian national park

Place attachment is a multidimensional construct comprising place dependence, place affect, place identity, and place social bonding. Yet, studies investigating the relationships between place attachment, place satisfaction, and pro-environmental behaviour have not investigated its pluralistic nature. Using data from 452 visitors to the Dandenong Ranges National Park, Australia, this study investigates these four dimensions of place attachment and their relationships with place satisfaction and pro-environmental behavioural intentions. Findings suggest that the four place attachment constructs are significantly associated with place satisfaction. Results suggest that it is necessary to consider pro-environmental behavioural intentions as a two-factor structure construct, comprising low and high effort pro-environmental behaviour. Place satisfaction is associated with low effort pro-environmental behavioural intentions. Place affect is significantly associated with both types of environmental behavioural intentions. Place identity is not associated with either type of environmental behavioural intentions. A significant association is also noted between low effort and high effort pro-environmental behavioural intentions. Practical applications of the study include marketing aimed at encouraging repeat visitation, with sophisticated message development and delivery building emotional attachment, a sense of belonging, and enhanced personal meaning. Heritage interpretation could use affect and emotion to enhance visitor satisfaction and experience, coupled with an outcomes-focused communication plan.     

National culture as a driver of pro-environmental attitudes and behavioural intentions in tourism

Abstract

Voluntary changes in consumer behaviour hold significant potential to mitigate the growing environmental repercussions of tourism. Such behavioural changes can occur due to positive behavioural intentions that are in turn underpinned by pro-environmental consumer attitudes. To reinforce voluntary behavioural changes in tourism, it is paramount to understand the major drivers of pro-environmental consumer attitudes. Although national culture can influence pro-environmental attitudes of tourists, its role has been under-researched, especially in the context of emerging tourist markets. This study utilised the environment-orientated dimensions, or value orientations, of major cultural frameworks (Hofstede; Schwartz; Trompenaars & Hampden-Turner) to explore the effect of national culture on pro-environmental attitudes and behavioural intentions in a large-scale quantitative survey of Polish tourists. Correlation between the cultural background of tourists and their pro-environmental attitudes was established, thus highlighting the need for national culture to become an integral element of future scientific, policy-making, and managerial discourse on the key drivers of more sustainable consumer behaviour in tourism.     

The elusive impact of pro-environmental intention on holiday on pro-environmental behaviour at home

There is limited research studying how pro-environmental behavioural intentions gained in a tourism context subsequently influence intentions and actual behaviour at home. This study reports on a three-stage study that surveys Chinese domestic tourists on holiday, and at home one week and one month after the holiday experience. The findings suggest that the stated pro-environmental intention on holiday does not convert into actual pro-environmental behaviour at home. Neither pro-environmental intention nor pro-environmental behaviour are seen to change over time or location. It is the availability of infrastructure (physical context) that affects a change, as evidenced by Dinghu Mountain National Nature Reserve, which provides environmental information and significantly more facilities to enable pro-environmental behaviour than Chinese nationals find in their daily home environment. Implications are offered for ways to apply the ABC theory to policies that seek to achieve long-term environmental behavioural change, such as strong government policy interventions.     

Fostering customers' pro-environmental behavior at a museum

Understanding visitors' pro-environmental behavior is vital as sustainability is currently a critical issue in the museum industry, yet visitors' pro-environmental decision-making process has not been sufficiently investigated. This study fills this void in the extant tourism literature. While the theoretical base for comprehending the nature of museum visitors' pro-environmental behaviors is still in the introduction stage, our proposed framework for encouraging pro-environmental behavior among museum visitors including cognitive variables, affective variables, willingness to sacrifice, connectedness to nature and pro-environmental intentions was supported through empirical testing. The present study also contributes to helping museum researchers and practitioners clearly understand the dynamic role of each study construct in generating museum visitors' intentions for environmentally responsible behaviors while visiting a museum.     

The moderating effect of place attachment on the relationship between festival quality and behavioral intentions

The main purpose of the study is to examine an impact of festival quality on behavioral intentions and investigate the role of place attachment (PA) as a moderator between festival quality and behavioral intentions. Data were collected from the visitors of the 2013 Seoul Lantern Festival in South Korea. Results show that festival quality has a significant direct impact on behavioral intentions to revisit, spread word of mouth (WOM), and engage in pro-environmental behavior. The study also reveals that PA moderates the effect of festival quality on behavioral intentions, suggesting the differential impact of festival quality based on the level of PA. The study suggests that festival organizers may want to focus on program and esthetics to promote visitors’ return and positive WOM. Festival organizers may also want to customize quality management strategies based on visitors’ level of PA.     

Polar Bear Viewers as Deep Ecotourists: How Specialised Are They?

Studies exploring the impact of environmental interpretation on visitors’ conservation knowledge, attitudes and behaviour often measure impacts as visitors exit tourism sites. For ease of measurement, their intentions are often used as indicators of behaviour change. Recent longitudinal studies suggest that intentions may be poor indicators of long-term behaviour change. This study examines both the behavioural intentions and the long-term conservation behaviour of 100 Australian families participating in a wildlife viewing experience. Respondents who reported being negatively or positively emotionally involved in the experience were more likely to indicate an intention to change their behaviour. New ideas about animals and their habitats were also significantly correlated with the development of positive behavioural intentions. Three months later, for 10 of the 13 conservation behaviours explored, the majority of respondents who intended to increase their participation did not. Implications for using intentions as an indicator of programme effectiveness are discussed. The importance of providing post-visit support that incorporates specific strategies, localised examples, petitions and activities to help visitors convert their intentions into behaviour prior to their enthusiasm waning is highlighted. Suggestions are made for more longitudinal studies in this area.     

大众旅游价值导向调节下地方依恋维度的亲环境驱动效应

培育大众亲环境游客对目的地环境可持续发展的重要性日益突出,但学界对此的深入研究却很贫乏。立足于大众游客的环境心理特点,文章通过概念模型构建与检验,探究其亲环境行为欲望产生过程中外加驱力(地方依恋维度)和内在障碍(大众旅游价值导向维度)的互动效果。以三亚的国内大众游客为样本,经因子分析和阶层多元回归分析,文章发现:(1)大众旅游价值导向两维度中",维护旅游功能"的亲环境阻碍力度更大;(2)地方依赖和地方情感都显著预测大众游客的亲环境行为欲望,但后者的驱力和抵御调节能力都明显更强;(3)地方认同发挥亲环境驱动负效应,且这一效应在大众游客情境下易受到积极调节。文章最后汇报了研究的总结论、结论探讨和管理启示。     

Why the tripartite relationship of place attachment,loyalty, and pro-environmental behaviour matter?

The tripartite relationship among loyalty, pro-environmental (PEB) behaviour, and place attachment (PA) was explored to capture the variability and complexity of both loyalty and PEB dynamics. Further, the tripartite model was extended to another precedent variable of destination image to more broadly explain the process of tourist behavioural change in nature-based tourism (NBT) destinations. The study found that PA is the critical factor beneficial to sustainable management of NBT context and cognitive destination image increases the psychological attachment to destinations. Particularly, this study suggests that the reciprocal synergy between loyalty and PEB intentions can be achieved by strengthening PA for the destination.     

The theory of planned behaviour in the context of cultural heritage tourism

An emerging body of literature addresses multiple aspects of cultural heritage tourism in multiple environments worldwide. This study seeks to contribute to current knowledge, studying visitors to a heritage building in the UK through the lens of the theory of planned behaviour (TPB). A questionnaire based on the various predictors associated with the TPB was designed to gather participants' motivations to visit the heritage building, including visitation to sightsee, attend events, and experience gastronomy at the building's restaurant. The findings confirm the validity and impact of attitude towards the behaviour, subjective norms, and perceived behavioural control on behavioural intention, in this case, to become involved in heritage building visitation. In addition, it was noticed that respondents' level of agreement suggests their preparedness to invest in terms of travel, time, and financially spending when visiting heritage buildings. Implications of the findings will be discussed and future research avenues suggested.     

The effect of national culture on pro-environmental behavioural intentions of tourists in the UK and China

National culture can affect consumer behaviour, but there is limited empirical evidence to establish the exact magnitude of this effect in particular consumption contexts and in specific consumption markets. This paper contributes to knowledge by exploring and comparing the extent to which national culture may contribute to pro-environmental behaviour of tourists in the UK and China. By drawing upon the five dimensions or values of national culture proposed by Hofstede, Schwartz and Trompenaars and Hampden-Turner (Individualism, Power distance, Long-term Orientation, Harmony and Indulgence) and by applying the Partial Least Squares Structural Equation Modeling, the study establishes the causal relationships between the cultural backgrounds of tourists, their environmental knowledge, pro-environmental attitudes and pro-environmental behavioural intentions. The implications for policy-making, management and future research are discussed.     

How the introduction of concepts of energy saving and carbon reduction (ESCR) can affect festival visitors’ behavioural intentions: an investigation using a structural model

This study investigates the relationships across a behaviour model of festival visitors based on a major festival encouraging energy saving and carbon reduction (ESCR). Using the 2010 Taipei International Flora Exposition (Taiwan) as a case study, 275 visitors completed a questionnaire, the answers to which were assessed using a structural equation model to test the behaviour model and its six hypotheses. The results showed that behaviour intentions are the best predictors of “value orientation”, “motivation for visiting”, “visitor experience” and “attitude towards behaviour”. Specifically, a highly positive correlation between visitors’ motivations and their experiences was found, suggesting that the presentation of festival activities influences visitors’ perceptions. The ESCR curriculum design and pedagogy, especially the inclusion of reflective learning, was found to be very important for the successful planning of future events, as was green transportation using advanced, energy-saving vehicles and effective waste processing and disposal at the site. Prior studies have explored links between festival tourism and behavioural change, but have often focused on Western contexts; this study provides an Asian cultural setting. Suggestions are made for future research.     

Hotel managers' intentions towards female hiring: An application to the theory of planned behaviour

Hotel managers who run daily operations and interview new employees play a vital role in gender equality. Based on the theory of planned behaviour (TPB), this paper examines the factors that affect hotel managers' intentions to hire females. Furthermore, this paper integrates gender attitudes into the TPB framework. Structural Equation Modelling was conducted with a convenience sample of 201 managers in Egypt. Results support the usefulness of the TPB framework. Specifically, managers' attitudes, subjective norms, and perceived behavioural control were positively associated with female hiring intentions, which, in turn, predicted female hiring behaviour. Results, however, reveal negative effects of gender attitudes on the TPB predictors. This paper contributes to the literature by examining the capacity of the TPB to predict female hiring intentions and extending this model by including gender attitudes as a relevant background variable. Results position gender attitudes as an effective window of intervention for influencing female hiring.     

Pro-environmental behaviours of visitors to Thailand’s national parks and factors discriminating the behaviours

ABSTRACT

The objectives of this study were to classify types of pro-environmental behaviours (PEBs) and to investigate factors discriminating PEBs of visitors to national parks in Thailand. The questionnaire was used to collect data from 800 Thai visitors. Data was analysed using factor analysis and discriminant analysis. The findings demonstrated that PEBs were classified into three groups. Perceived controllability represented the key variable discriminating the PEBs of visitors. The recommendations for provoking PEBs are 1) improving basic facilities to encourage PEBs of visitors, and 2) creating effective interpretive messages, which address the beneficial consequences when action is taken with appropriate behaviour.     

An Empirical Study of Behavioral Intentions in the Food Festival: The Case of Macau

The behavioral intentions of visitors play an important role in predicting future profits in the food festival. The purpose of this study is to identify the dimensions of festival quality and examine the interrelationships between behavioral intentions and the other constructs related to behavioral intentions as perceived by visitors to the food festival using structural equation modeling (SEM). The dimensions of festival quality are built and a multi-dimensional and hierarchical model is used as a framework to synthesize the effects of festival quality and visitor satisfaction on behavioral intentions of visitors to the Macau Food Festival (MFF). The findings of this study are based on SEM analysis of a convenience sample of 428 respondents. The findings reveal that there are four primary dimensions and 11 sub-dimensions of festival quality in the MFF.     

Guests’ pro-environmental decision-making process: Broadening the norm activation framework in a lodging context

This study sought to provide a clear understanding of hotel guests’ post-purchase decision-making process, and whether it occurred in an environmentally responsible manner. Volitional, emotional, experiential, and habitual processes imperative in pro-social/pro-environmental consumer behavior were successfully integrated into the Norm Activation Model (NAM). Results of the structural model and metric-invariance test with 316 samples gathered via an online survey indicated that the extended norm activation framework comprising such important processes and interpretation of the NAM as a sequential model was more effective in predicting guests’ pro-environmental intention than the original NAM and the rival model, which offered an alternative interpretation of the NAM (moderator model). Additionally, the prominent role of moral norm was evident; this personal obligation served to mediate the proposed theoretical framework. Our results also generally supported hypothesized associations among study constructs. Our theoretical model provided a sufficient level of prediction power for guests’ pro-environmental intentions.     

Personal values and the theory of planned behaviour: A study of values and holiday trade-offs in young adults

Prior studies have ignored information inherent in the structure of people's values when investigating their impact on tourism decisions. This study examined how personal values trade-offs along two bipolar values dimensions (self-enhancement versus self-transcendence and openness-to-change versus conservation) impacted young adults' travel decisions. A two-staged survey of 299 young adults obtained personal values (at time 1) and value-expressive holiday preferences within a theory of planned behaviour (at time 2). Both bipolar values dimensions predicted attitudes, subjective norms and perceived behavioural control towards value-congruent holidays. The total effect of personal values on intentions was larger than that of subjective norms for both dimensions and larger than that of perceived behavioural control for the self-transcendence verses self-enhancement dimension.