Brochure fundraising

A fundraising brochure is regarded by many charities as a major source of income. This is associated usually with the charity's major fundraising event in its annual calendar. What many charities do not do is plan their brochure campaign to eliminate wasted effort and costs while maximising revenue received. This paper examines brochure fundraising techniques, drawing on personal and anecdotal experiences of fundraisers working in the nonprofit and voluntary sector.     

Regional fundraising events

This paper was first presented at the Henry Stewart conference ‘Maximising and Developing Regional and Local Fundraising’ on 16th April, 1997. The paper attempts to establish the value of the regional fundraising event as a product within a broader fundraising mix. It goes on to suggest that once subject to this treatment many of the potential pitfalls in running successful regional events will be recognised and, once recognised, can perhaps be resolved or avoided. In doing this, however, the paper does not attempt to present a magic formula for results, but merely signposts some paths the regional fundraiser and events organiser may wish to explore.     

Fundraising and campaigning: Working towards greater effectiveness

This paper provides a benchmark for campaigning charities who intend, or already are, moving towards greater campaigning and fundraising effectiveness through partnership between these two key functions. Over the last four years Shelter's Fundraising and Communications Divisions have forged a new and successful partnership between income generation and campaigning. The Shelter case study is distilled down into a list of key questions and some anecdotes to illustrate some of the processes gone through, including mistakes made, which it is hoped will mean others do not have to re-invent the wheel completely and will sec a route to greater campaigning and fundraising effectiveness.     

Understanding charity fundraising events

The paper analyses fundraising events, in terms of the motivations for supporting an event, the costs and income streams and the efficiency of events. Events vary from sponsored bike rides to fashion shows to annual balls but all events share one defining attribute, the participant or attendee gains some private benefit, be it a sense of personal achievement, an opportunity to show their generosity or simply having fun. The fact that the participants are supporting the charity may come secondary to the private benefit they gain from attending the event. Fundraising events therefore provide a means for charities to broaden their donor bases beyond those whose only motivation to support the charity is their fundamental belief in the particular charity's cause. Copyright © 2004 Henry Stewart Publications     

Initial evidence on whether use of professional fundraising services increases fundraising effectiveness

• We provide initial evidence on whether use of professional fundraising services by US nonprofit organizations (NPOs) increases the effectiveness of NPOs' fundraising efforts. To a well-tested model of organization-level donations, we add an interaction term that captures the impact that professional fundraising fees an NPO incurs has on the effectiveness of an NPOs' spending on fundraising in raising donations. We find that professional fundraising fees has a significant positive impact on the effectiveness of fundraising efforts in raising donations for NPOs in the full, education, and health samples, but no impact for NPOs in the arts and human services samples. For NPOs in the full sample and NPOs in the education sample, one quarter of the effect of fundraising on donations stems from the positive impact of professional fundraising services on the effectiveness of fundraising in raising donations. For NPOs in the health sample, one half of the effect of fundraising on donations stems from the positive impact of professional fundraising services on the effectiveness of fundraising in raising donations. These results suggest that professional fundraising services significantly enhance the effectiveness of fundraising for these types of NPOs. While the results of this study seem to confirm the decisions of managers of education and health NPOs to utilize professional fundraising services, the results also suggest that managers of arts and human services NPOs may want to reconsider using professional fundraising services, at least the types of services they currently purchase and the way they currently utilize such services.

Copyright © 2009 John Wiley & Sons, Ltd.     

The fundraising database audit

The concept of the database audit is relatively new, both in commercial and in nonprofit marketing. This paper sets out the case, benefits, pitfalls and techniques that are part of database auditing. The principles of database auditing are explained, with measurement, comparison, retrospection, trends, top-down, KPIs, diagnostics and other key concepts explored. A typical audit sequence is shown. The benefits of auditing are described, and several supporting tables and chart examples from real charity audits given, including lifetime value, growth and attrition of a database and active/inactive supporter cohorts. The challenges and difficulties experienced in auditing are described, and software tools illustrated. Common pitfalls are described and the future of database audits is predicted.     

Software for nonprofit fundraising and marketing

This paper discusses whether or not nonprofit donation processing software can be developed for nonprofit marketing. It shows, from previous research, that money-raising rather than money-processing is a crucial justification for a fundraising computer system. However, it is in money-processing rather than money-raising that most fundraising systems have their origins. It identifies key differences in software purpose; transaction processing is reactive, money-focused, and task-oriented, whereas nonprofit marketing is proactive, donor-focused and process-oriented. The paper looks at IT evolution over the last 50 years and recognises three phases: automate, informate and transformate. The paper suggests that fundraising systems are somewhere between automate and informate. Transformational IT has yet to come for the nonprofit world. The paper shows where the strains occur when a transaction processing system is pressed into use for marketing, and the most common causes of problems are identified. Finally it sets an agenda for nonprofit marketing systems which focus on holistic donor management, and suggests a number of data and functional needs that set marketing systems apart from transaction processing systems.     

Successful campaigning: Winning friends and influencing people

This paper discusses the move of charities into campaigning as a means of meeting their objectives. It outlines ways, within Charity Commission guidelines, to seek to secure legislative change. Several case histories demonstrate the approach outlined and the potential for success.     

The five stages of fundraising: a framework for the development of fundraising

Little research has been undertaken on the development of fundraising in charities, as distinct from fundraising activities and methods. This paper arose out of a wider study of the impact of environmental factors on charity fundraising in the early 1990s. By looking at the development of fundraising in charities of all sizes, it became clear that there was a framework for fundraising. Specifically, the principal characteristics of the framework were based on the need for voluntary income and the influence of staff or volunteers in the fundraising process. This paper outlines the stages in the development of fundraising and their principal characteristics within the context of market orientation and organisation culture theory. It concludes with some implications for fundraising practitioners. Copyright © 2000 Henry Stewart Publications.     

The future of Facebook fundraising

• Facebook is the world's largest social network, and charities are keen to create communities and engage with supporters there; yet few are using any of Facebook's tools to raise money effectively. On the basis of data from Facebook and JustGiving, we will learn how to prompt donors to share their donations, the pound value of a Facebook share, and how to generate the best value from shares. We will also reveal Facebook's best practices for community building, explore the trend for Timeline integration and underline the importance of mobile in the future for Facebook fundraising.

Copyright © 2013 John Wiley & Sons, Ltd.     

Reframing fundraising research: The challenges and opportunities of interpretivist research practices and practitioner researchers in fundraising studies

This paper examines interpretivism as an approach for researching fundraising practice as context and practice specific. In doing so, it highlights the agency of fundraisers and extends critical analysis of fundraising practice and its broader implications in ways that the dominant positivistic, functionalist literature does not. Building on previous comparisons of positivist and interpretivist approaches, we consider two fundraising studies, and benefits and challenges of using an interpretivist approach. These observations highlight both the complexity and messiness of interpretivist studies, and of the fundraising process. The paper concludes by discussing how these challenges can be managed through analytical iteration, adjustment, and pragmatism throughout the research process; while advocating for including more critical and dialectic approaches to research fundraising and fundraisers' broader practice.     

Electronic mail as a fundraising tool

The World Wide Web has attracted considerable attention and investment in the for-profit and nonprofit worlds, but electronic mail (e-mail) alone can be one of the most effective online fundraising and marketing tools. Its use in fundraising appeals is considered and its relationship to traditional direct mail fundraising discussed. Other more innovative methods of incorporating e-mail into a fundraising mix are explored, including the basic applications of an e-mail signature to the more advanced uses of automated e-mail response systems. This paper is based on research carried out by the author at City University during 1994 and 1995 as part of an MSc course in Information Science and published as ‘Electronic sources of fundraising information for UK nonprofit fundraisers’.     

The success and future of gender-specific fundraising propositions

Men and women use language very differently in conversation. They also use different types of information, presented in different ways, to make decisions. And yet in a targeted appeal for support, which is essentially a proposition providing information and seeking a positive decision, no account is taken by charities of the gender of the recipient. This paper argues that all appeals will, in the matter of a few years, be written in gender-specific style, and cites focus-group research and a recent direct mail test (producing an 85 per cent uplift in response), as well as extensive literature on the use of language by the sexes, to support this argument.     

Online social network fundraising: Threats and potentialities

There has been a growth in online fundraising from crowdfunding apps, like GoFundMe, that propagate fundraising appeals on social networking sites. In the online space, these crowdfunding apps pose a potential threat to the traditional intermediation role of charities. The disintermediation threat is that donors choose crowdfunding intermediaries instead of charities to channel their giving. In this article, we discuss what makes crowdsourced fundraising effective and how charities can adapt to this new dynamic for more effective online fundraising emphasizing two key success factors: brand strength/reputation and managing the donor experience. In addition, we explain the advantages and disadvantages of social media fundraising and giving and propose ways charities can leverage their good reputations and public trust to stimulate reintermediation. Finally, we propose a landscape for future research based on model that emphases the fundraising campaign's ability to stimulate viral sharing within and between online social networks.     

Repositioning fundraising in the 21st century

Albert Einstein noted ‘Insanity is doing the same thing over and over and expecting a different result’.[Einstein, A., www.brainyquote.com ] Unfortunately, too many fundraisers continue to employ the same old methods even when the outcomes are disappointing. (Direct mail not working … add another mailing. Foundations not responding … up the number of proposals going out.) Because change is inevitable, those responsible for development decisions must understand the larger trends that are fuelling the paradigm shift in advancement strategies. This paper provides the background to understand the philanthropic, economic, societal and technological trends that have an impact on fundraising today. Copyright © 2004 Henry Stewart Publications     

Enhancing fundraising success with custom data modelling

The majority of nonprofit organisations rely heavily on contributions to fund their mission‐critical activities. Because building relationships with donors is critical to the success of nonprofits, organisations must be able to transform their data on prospective donors into an action plan that will optimise the yield of their fundraising efforts. This paper offers a methodology for targeting individuals most likely to make a charitable contribution, by building custom response models using the rich donor data maintained by many nonprofit organisations as well as overlaid demographic information. The methodology is able to utilise efficiently a large volume of variables while being flexible enough to use large categorical variables, such as postal code, and capture non‐linear relationships between the independent variables and the likelihood to give. Copyright © 2001 Henry Stewart Publications     

Benchmarking the fundraising performance of UK charities

• The cost of fundraising and its effectiveness are issues of increasing importance in the UK nonprofit sector. Measuring fundraising effectiveness properly is critical to organisations on two fronts. From a financial stewardship perspective, charities need to ensure that their fundraising is as efficient as possible. From a public relations perspective they need to be able to demonstrate this to donors and our other stakeholders. There are many problems to be overcome in objectively judging a charity's performance relative to other nonprofit organisations. There are significant methodological barriers to be overcome to produce valid and meaningful comparisons. The well established Fundratios study shows that it is feasible to construct a methodology for robust benchmarking underpinned by good quality data which charities can use as a tool to inform the management of their fundraising activities.

Copyright © 2009 John Wiley & Sons, Ltd.     

The impact of the internet upon fundraising

Through research on a sample of the top 2000 charities, the Voluntary Organisations Internet Server (VOIS) revealed the potential for a major initiative to provide the opportunity for voluntary organisations to create a quality brand of information on the Internet by coming together on a collective site. The Internet is an ideal medium for voluntary organisations to get their message across, build relationships and raise funds. VOIS has been designed specifically to facilitate these activities and provide the means to a collective presence. While it is mainly large organisations that are using it at the moment, the Internet represents the opportunity for smaller organisations to have a substantial presence because of its democratic nature. VOIS has utilised the principle of economies of scale in order that all organisations can afford to have a useful presence on the Internet. This paper will examine fundraising activities that are already occurring on the Internet, analyse the strengths of the Internet as a marketing tool, explain how marketers can utilise these strengths and explain how VOIS has tried to facilitate these strengths within the features of its standardised site.